2016 SUBARU IMPREZA Complaints

GOING A VERY LOW RATE OF SPEED A SMALL ROCK WAS ABLE TO CRACK MY WINDSHIELD. I WAS MERGING ONTO A HIGHWAY WITH A WORK VEHICLE IN FRONT OF ME. THE WINDSHIELD APPEARS TO BE VERY WEAK AND BRITTLE. I HAVE NOT EVEN HAD MY FORESTER FOR A YEAR AND IT SEEMS AS IF DINKS AND CRACKS APPEAR VERY EASILY. I HAD SAFELITE COME TO FILL IN THE CRACK AND ONLY 80% WAS ABLE TO BE CORRECTED.. ON A CRACK SMALLER THAN A SAND DOLLAR. THINGS CONSTANTLY SEEM TO BE HEADED TOWARDS THE WINDSHIELD. I DON'T KNOW WHO TO FILE A COMPLAINT WITH, I FEAR SUBARU WOULDN'T CARE ABOUT WHAT SEEMS LIKE A MINOR COMPLAINT. I AM CONCERNED ABOUT THE POTENTIAL OF GETTING INTO A ACCIDENT AND MY WINDSHIELD RAINING OVER ME. OR A SMALL OBJECT BLOWING THROUGH MY WINDSHIELD.

WHEN CAR IS STOPPED/PARKED I AM UNABLE TO TURN IGNITION OFF AND REMOVE THE KEY. THIS HAPPENS 25% OF THE TIME. IT IS AN ONGOING ISSUE.

WHEN THE CAR IS STOPPED AND TURNED OFF, THE KEY GETS STUCK IN THE IGNITION AND CAN'T BE REMOVED. SUBARU HAS ISSUED A TSB (TSB 16-112-18R) BUT NOT A RECALL.

WHEN DRIVING WITH A FRONT SEAT PASSENGER THE PASSENGER BECOMES UNRECOGNIZED AND AIR BAG LIGHTS COME ON. THIS HAPPENS INTERMITTENTLY. THIS HAPPENS WILL DRIVING

THERE IS A COMMON KNOWN ISSUE WITH SUBARU'S THAT WHEN PUT INTO PARK AND TURNED OFF, THE KEY CANNOT BE REMOVED. THIS CAUSES THE CAR TO BE TURNED ON AND OFF, WHILE PUTTING INTO DRIVE, MOVING AND THEN BACK INTO PARK. WITH CHILDREN AROUND, THIS IS VERY DANGEROUS AND AN UNNECESSARY RISK. CURRENTY THIS IS ONLY COVERED UNDER STANDARD WARRANTY AND DISSUADING PEOPLE FROM REPAIRING. SUBARU'S ANSWER TO OUR INQUIRIES AT THE SHOP AND ONLINE IS THAT IT IS NOT COVERED BY WARRANTY. THE SHOP SAID THEY SEE THIS COMMONLY. HTTPS://WWW.SUBARUFORESTER.ORG/VBULLETIN/F88/CANNOT-REMOVE-KEY-698170/ SUBARU NEEDS TO BE HELD ACCOUNTABLE FOR THIS DESIGN FLAW BEFORE IT CAUSES SOMEONE HARM.

WHILE CAR WAS SLOWING IN A PARKING LOT AREA, TURNING AND BRAKING (HAVE WITNESS TO ATTEST TO THIS), IT HAD SUA (SUDDEN UNINTENDED ACCELERATION) AS I WAS ABOUT TO PARK AND THE VEHICLE WENT OVER A CURB AND THROUGH A BUILDING WALL IN LESS THAN 10 SECONDS. THE AIR BAGS DID NOT DEPLOY. THIS CAR ALSO HAD A RECENT RECALL INVOLVING THE ELECTRICAL BRAKE SYSTEM LIGHTS/SENSORS. THERE WAS NO ALCOHOL, PILLS OR ANYTHING OF THAT SORT INVOLVED AND NOR WAS A CELL PHONE IN PLAY AND NO DISTRACTIONS. THE CAR WAS BEING PARKED, AS IS THE CASE EVERYDAY AND THERE WAS A JOLT OF ACCELERATION AS I WAS DOING SO, WHICH IN TURN CAUSED CONFUSION AND PANIC. MY FOOT WAS NOT ON THE ACCELERATION AS THIS HAPPENED. I AM VERY FORTUNATE THAT NO ONE WAS HURT. ALTHOUGH, SEEING HOW I HAVE NEVER BEEN INVOLVED IN A WRECK BEFORE, THIS HAS ALL BEEN VERY TRAUMATIC. (DRIVING FOR ALMOST 20 YEARS) I HAVE NOTIFIED MY INSURANCE AND SUBARU ABOUT WHAT HAPPENED. HOPEFULLY THEY CAN SHED SOME LIGHT ON THE SITUATION SO IT WON'T HAPPEN TO ANYWAY ONE ELSE. THE OTHER PEOPLE THAT IT HAS HAPPENED TO, UPON RESEARCH, MY HEART GOES OUT TO THEM.

AFTER RECEIVING A RECALL NOTICE BY EMAIL FOR NHTSA RECALL ID 19V-149, I CALLED FOX SUBARU OF GRAND RAPIDS, MI (888-658-9163) FOR RECALL REPAIR. THE SERVICE DEPARTMENT TOLD ME THAT I WOULD NOT BE ABLE TO GET IN FOR RECALL REPAIRS FOR AT LEAST TWO MONTHS OR LONGER, WHICH IS WELL BEYOND A REASONABLE TIME FOR REPAIR OF AN URGENT SAFETY RECALL.

IF THE TWO FRONT SEATS ARE MILDLY WET, THEN THE FRONT AIR BAGS WILL TURN OFF. THIS MEANS THAT IF YOU SPILLED A DRINK, HAVE BLADDER PROBLEMS, WENT SWIMMING OR SNOWBOARDING, OR HAVE WET VACUUMED YOUR SEATS THEN THE AIRBAGS WILL TURN OFF. THEY ARE OFF UNTIL THE SEAT COMPLETELY DRIES WETHER YOU ARE MOVING OR NOT. IT HAPPENS EVERY TIME THE SEAT GETS WET.

TL* THE CONTACT OWNS A 2016 SUBARU IMPREZA. WHILE THE VEHICLE WAS IN PARK, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL CHEVROLET (2855 MAPLE AVE NE, SALEM, OR 97301, (503) 585-4141) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 15,000. CONSUMER STATED THE PROBLEM IS WITH DEFECTIVE PLATE OPERATED BY THE GEAR SHIFTER TO TOUCH A SENOR WHICH JOB IS TO RELEASE THE KEY OUT OF THE IGNITION. THIS PLATE DOESN'T ALWAYS DO THE JOB THEREBY THE FAILURE OF THE KEY. I WAS TOLD THIS PROBLEM IS HAPPENING IN ALL SUBARU MODELS OF 2016 AND BEYOND. CONSUMER STATED IGNITION KEY GETS STUCK AND NOT RELEASING THE KEY.*JB

I RECEIVED A RECALL NOTICE FOR BRAKE LIGHTS SUBARU SAFETY RECALL WUE-90; NHSTA RECALL ID 19V-149; APRIL 2019. I CALLED OUR LOCAL DEALER TO ARRANGE REPAIR AND WAS TOLD THAT IT WOULDN'T OCCUR UNTIL 8 JULY. WHAT ARE WE SUPPOSED TO DO IN THE MEANTIME? THE CAR IS USED FOR BUSINESS AND THE ONLY ONE WE OWN. WE CAN'T JUST "NOT DRIVE IT" AND ARE APPARENTLY AT INCREASED RISK DESPITE DRIVING APPROXIMATELY 30,000 MILES PER YEAR. IN THE TWO MONTHS BEFORE THIS CAN BE REMEDIED IT WILL HAVE BEEN DRIVEN APPROXIMATELY 5000 MILES, ALL THE WHILE RUNNING THE RISK OF GETTING REAR ENDED.