2007 SUBARU IMPREZA Complaints

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. WHEN THE CONTACT ACTIVATED THE DEFROSTER, THE WINDSHIELD CRACKED. THE DEALER STATED THAT THEY WOULD NOT REPLACE THE WINDSHIELD FOR FREE. THE CONTACT WILL HAVE THE WINDSHIELD REPLACED ELSEWHERE. SHE FEELS THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 75,700.

WE WERE DRIVING ON HIGHWAY 14 AT ABOUT 9 PM WHEN WE HEARD (AND FELT) A LOUD BANG AND THEN FELT THE NOTICEABLE BUMPINESS OF A FLAT TIRE. WE PULLED OVER TO THE SIDE TO FIND THE FRONT PASSENGER SIDE TIRE FLAT, WHICH WE PROCEEDED TO CHANGE WITH THE SPARE THAT WAS SUPPLIED WITH THE CAR. THE CAR IS A 2007 SUBARU IMPREZA AND IS ACTUALLY A LOANER FROM THE DEALER SINCE MY CAR IS IN THE SHOP, BEING REPAIRED FOR THE SAME PROBLEM FOR THE 8TH TIME IN 2 YEARS (SEPARATE COMPLAINT). UPON INSPECTING THE TIRE THE NEXT DAY, IT'S EVIDENT THAT IT IS A BLOWOUT AS IT HAS A 4 INCH SLIT IN THE SIDEWALL AND THERE WAS NOTHING IN THE ROAD THAT WE DROVE OVER. I HAVE NOT HAD THE TIRE REPLACED YET BUT THE DEALER IS ASSERTING THAT I AM RESPONSIBLE FOR THE TIRE, EVEN THOUGH IT'S NOT MY CAR. THEY DID, HOWEVER, OFFER TO SELL ME THE TIRE AT THEIR COST WITH FREE INSTALLATION. I PLAN ON KEEPING THE TIRE WHEN I DO GET IT REPLACED, SINCE I'M PAYING FOR IT. I WILL BE CONTACTING BRIDGESTONE HEADQUARTERS AND SUBARU HEADQUARTERS IN NEW JERSEY ABOUT THIS INCIDENT. TIRE IS A BRIDGESTONE POTENZA RE 92A, SIZE P205/55R16 89V DOT EM8K JLL2407. *TR

I HAVE A 2007 SUBARU WRX TR, I PURCHASED A YEAR AN HALF AGO, I WAS DRIVING MY CAR HOME FROM WORK WHEN ALL OF SUDDEN MY TRANSMISSION JUST STARTED MAKING FUNNY NOISES, I WAS ABLE TO COAST HOME TO MY HOUSE, PUT IN THE DRIVEWAY, THEN HAD IT TRAILED DOWN TO MY LOCAL SUBARU DEALER, I HAVE NOT HEARD IF UNDER WARRANTY YET BUT MY CAR ONLY HAS 26,000 MILES AND MY 3RD GEAR IS GONE ALONG WITH THE SYNCROS, IN 1ST AND 2ND GEAR, I DON'T THINK THIS SHOULD BE HAPPEN TO A BRAND NEW CAR, I THOUGHT SUABARU'S WERE SUPPOSE TO LAST FOREVER THAT'S WHY I GOT ONE, IF IT IS NOT WARRANTIED I WILL NEVER PURCHASE A SUBARU AGAIN. JUST WANTED PEOPLE TO KNOW THAT ITS NOT JUST THEM THAT WAS HAVING PROBLEMS, ITS ALOT OF SUBARU'S. I THINK SUBARU SHOULD LIVE UP TO A WARRANTY NO MATTER WHAT IS WRONG WITH THE CAR, THAT IS THE WHOLE POINT OF HAVE A WARRANTY. SO WHY BUY A CAR IF THEY DON'T HOLD UP TO WHAT THEY TELL YOU. *TR

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. WHILE DRIVING AT AN UNKNOWN SPEED ON A WET ROAD COVERED WITH LEAVES, THE VEHICLE UNEXPECTEDLY SLID OFF THE ROAD AND CRASHED INTO TREES. THE AIR BAGS FAILED TO DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED SEVERE INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE COLLISION CENTER. THE INSURANCE COMPANY HAS BEEN NOTIFIED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.

I RECENTLY PURCHASED A NEW CAR AND THE DEALER REFUSED TO PROVIDE THE MONRONEY STICKER. IS THAT LEGAL? *TR

I WAS MAKING A SLOW SPEED (~25 MPH) LEFT TURN WITH MY 2007 SUBARU IMPREZA 2.5I STATION WAGON ON A DIMLY LIT INTERSECTION AT NIGHT DURING THE RAIN. I MISJUDGED THE TURN, AND TURNED ABOUT 2 YARDS TOO EARLY. I DROVE OFF THE ROAD AND INTO A DITCH, COLLIDING HEADON WITH A CONCRETE STORM DRAIN. THE DRIVER SIDE AIRBAG DEPLOYED AT THE MOMENT OF IMPACT. AFTER THE IMPACT, THE ELECTRICAL INCLUDING THE HEADLIGHTS, STEREO SYSTEM AND CABIN LIGHTS WERE FUNCTIONING. I WAS ABLE TO EXIT THE CAR, AND SPOKE WITH A WITNESS WHO WAS ABLE TO CALL THE POLICE DEPARTMENT. WHILE WAITING FOR THE OFFICERS, ABOUT 6 MINUTES AFTER THE COLLISION THE FRONT OF THE CAR BEGAN TO SMOKE. ABOUT A MINUTE LATER, A FIRE BEGAN BEHIND THE RIGHT PASSENGER SIDE HEADLIGHT. WHEN THE OFFICERS ARRIVED ON SCENE, THE FIRE HAD PROGRESSED SO THAT THE ENTIRE ENGINE COMPARTMENT WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE HEAT OF THE FIRE HAD EXPLODED THE RIGHT FRONT PASSENGER TIRE. THE CAR WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. *TR

THE FOLLOWING WAS SENT TO BRIDGESTONE VIA EMAIL THIS IS TO INFORM BRIDGESTONE TIRE OF A CATASTROPHIC SIDEWALL BLOWOUT THAT OCCURRED ON A BRIDGESTONE POTENZA TIRE ON JULY 25, 2008. THE BLOWOUT OCCURRED AT THE START OF A CROSS COUNTRY TRIP ON INTERSTATE 40 HEADING TOWARDS MEMPHIS, TN. THE CAR IS A 2007 SUBARU IMPREZA PURCHASED NEW IN SEPTEMBER 2007 AND HAD APPROXIMATELY 6500 MILES ON IT AT THE START OF THE TRIP. THE MARKINGS ON THE TIRE ARE AS FOLLOWS: BRIDGESTONE POTENZA P 205/55R16 89V K0350 E92ADZ DOT EM8K JLL1207 THE SIDEWALL BLOWOUT OCCURRED TO THE LEFT REAR TIRE. PRIOR TO THE START OF THE TRIP THE CAR HAD A TUNE-UP AT AN AUTHORIZED SUBARU SERVICE DEALER. WHEN THE BLOWOUT OCCURRED THE CAR WAS PULLED OFF TO THE SIDE OF THE ROAD AND THE TIRE WAS CHANGED USING THE PROVIDED SPARE TIRE THAT COMES WITH THE CAR. THE CAR WAS THEN DRIVEN TO THE NEAREST TIRE SERVICE COMPANY WHICH WAS WAL MART TIRE AND LUBE IN SAVANNAH, TN. STORE # 0268 175 J.I. BELL LANE, SAVANNAH, TN 38372. (731) 925 ' 3020. THE CAR'S OFFICIAL MILEAGE AS RECORDED ON THE ODOMETER AND NOTED ON THE SERVICE INVOICE WAS 6824 MILES. DAMAGE TO THE TIRE WAS TWO TEARS - ONE APPROXIMATELY TWO INCHES LONG AND ANOTHER ONE APPROXIMATELY 6 INCHES LONG ON THE SIDEWALL HALF WAY UP BETWEEN THE INNER RIM AND THE EDGE OF THE TIRE. THE DAMAGED TIRE IS AT MY HOME ADDRESS AND IS AVAILABLE FOR INSPECTION. THE TIRE WAS REPLACED AT A COST OF $98.25. INVOICE # 77525. AT THIS TIME I EXPECT BRIDGESTONE TO REIMBURSE ME FOR THE COST OF THE TIRE IN THE AMOUNT OF $98.25. PROVIDE A NEW TIRE OF EQUAL VALUE TO MATCH THE REMAINING 3 TIRES AND INSPECT THE REMAINING THREE TIRES FOR ANY POTENTIAL POSSIBILITIES OF HAVING A SIDEWALL BLOWOUT. IF THERE IS A POSSIBILITY OF A SIDEWALL BLOWOUT OCCURRING IN ANY OF THE THREE REMAINING TIRES I WOULD WANT THEM REPLACED. A COPY OF THIS LETTER HAS BEEN SENT TO THE DOT. DAVID HABER *TR

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. WHILE DRIVING 55 MPH, THE CONTACT WAS FORCED TO CRASH HEAD ON INTO A GUARDRAIL. THE TWO FRONTAL AIR BAGS DEPLOYED. THE DRIVER AND PASSENGER SUSTAINED FIRST AND SECOND DEGREE BURNS ON THEIR ARMS. THEY HAD TO POUR WATER ON THEIR ARMS TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO A SERVICE SHOP AND LATER CONSIDERED TO BE DESTROYED. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 27,000. UPDATED 09/24/08. *LJ THE CONSUMER STATED SHE WAS FORCED OFF THE ROAD. THE INSURANCE COMPANY TO POSSESSION OF THE VEHICLE. UPDATED 09/29/08. *JB

TO WHOM IT MAY CONCERN, I DON'T KNOW IF THE NHTSA IS SOMEONE THAT CAN HELP, BUT I FIGURE I WOULD TRY. I'M AT MY WITS END. I HAVE A 2007 SUBARU WRX FOUR DOOR SEDAN. IN APRIL OF 2008 I WAS DRIVING MY CAR IN A 35 MILE PER HOUR ZONE AND SHIFTED MY MANUAL TRANSMISSION FROM 2ND GEAR TO 3RD GEAR. IT POPPED OUT OF GEAR WHEN I BEGAN ACCELERATING. NEEDLESS TO SAY THE CAR WAS UNDRIVABLE AND I HAD TO HAVE IT TOWED TO MY NEAREST SUBARU DEALERSHIP, BROWN PONTIAC, SUBARU HERE IN AMARILLO TX. THEY TORE THE TRANSMISSION APART TO FIND THAT THE THIRD GEAR WAS "STRIPPED" OUT AND NOT COVERED UNDER WARRANTY. THEY SAID I HAD ABUSED MY CAR. IT WAS AND STILL IS IN GREAT CONDITION. I PAID $908.00, HALF THE REPAIR COST TO GET MY ONE AND ONLY CAR OUT OF THE SHOP. LAST TUESDAY, 8-5-08, I WAS DRIVING MY CAR AGAIN. I SHIFTED FROM 1ST GEAR TO 2ND GEAR. I COULD NOT PUT IT IN 2ND GEAR SO, I DIDN'T FORCE IT. I LET THE CLUTCH OUT AND REENGAGED IT. I HEAR A BANG IN THE TRANSMISSION AND IT WAS OVER. TODAY, ALMOST A WEEK LATER, THE SAME SUBARU DEALERSHIP, BROWN, CALLED ME AND SAID 2ND GEAR WAS "STRIPPED" OUT OF IT, JUST LIKE 3RD GEAR. NO ONE WAS INJURED IN THESE INCIDENTS. THERE ARE SEVERAL SUBARU WRX OWNERS WITH THE SAME TRANSMISSION PROBLEMS. SOA "SUBARU OF AMERICA", REFUSE TO THINK THEY MAY HAVE A DEFECT PART OR PARTS IN THERE TRANSMISSIONS, OR THAT THEIR TRANSMISSIONS WILL FAIL. I'M FACING A $3000.00 REPAIR BILL. I HAVE DRIVEN MY CAR 4 MONTHS AND ABOUT 7000 MILES. PLEASE HELP US! *TR

ELECTRICAL SYSTEM THAT CONTROLS THE LIGHTS AND LOCKS WENT ON AND OFF OR FLICKS ON AND OF WITHOUT NOTICE. THE DEALER CANNOT FIND THE PROBLEM. THE TURBO SYSTEM WAS REPLACED AND NOW IS DEFECTIVE AGAIN. *TR