2012 SUBARU IMPREZA Complaints

BENT FRAME: 2012 SUBARU IMPREZA SPORT, AWD W/PZEV, ORDERED 03/2012 NEW FROM JOSEPH SUBARU, FLORENCE, KY, W/42228 TO DATE 09/27/19. ORIGINAL COMPLAINTS DESCRIBED TO DEALER AND MANUFACTURE INCLUDE: *WHEN ORDERING THOUGHT THE CAR HAD A HIGHER ROAD CLEARANCE FOR RURAL DRIVING FROM PICTURES ON INTERNET, *DRIVING CAR IT WANDERS OVER THE ROAD, *TIRES DEFLATE (WORE OUT BEFORE 20,000 MI., SAVED TO REPLACE @ SEARS, MI 23850 IN 04/2016), SOME *PAINT CHIPPED OFF, W/*SLUGGISH 'TRANSMISSION' & 'BRAKING SYSTEM,' & BELT OR SCREECH NOISE UPON START-UP (NO ASSISTANCE FROM MANUFACTURER & DEALERS WHO DENIED PROBLEMS). WITH UNRESPONSIVE JOSEPH SUBARU DEALER/SERVICE BEING 75 MILES DRIVE 1-WAY, SO BY 6/12/12 TOOK CAR TO DEALER NEIL HUFFMAN SERVICE (NHS), LOUISVILLE, KY, ~22.4 MI 1-WAY, FOR SERVICE & HOPED FOR HELP W/ORIGINAL COMPLAINTS: NEW COMPLAINTS; *MASTERS CYLINDER & *COOLANT ARE TOPPED-OFF W/MOST OIL CHANGES AS FLUIDS SEEM TO EVAPORATE, *WINDSHIELD FOGS-UP UNLESS A WINDOW IS OPEN, ENGINE OVERHEATED & LOST OIL AFTER 3RD OIL CHANGE (SEEMINGLY DUE TO VALVOLINE OW20 SYNTHETIC OIL OF 08/07/2013, SO REPLACED W/SYNTHETIC OIL STABILIZER), WINDSHIELD WIPER FELL OFF & PIECE OF BODY-PART BUMPER COVER WAS FALLING OFF; PLUS HAD TO REPLACE BATTERY & ALTERNATOR @ 22767 MI. HAD TO TAKE CAR TO A LOCAL/REPUTABLE REPAIR SERVICE (MORTON'S) TO GET REIMBURSED FROM SEARS TIRE/AUTO CENTER FOR NHS, REPORTING, ON 01/2019, THE SEARS TIRES HAD BEEN MOUNTED IMPROPERLY, ALSO SHOWED REAR-BRAKES NEED REPLACED, HUNDREDS OF DOLLARS OF MAINTENANCE NEEDED DONE & THE CAR HAS 2 RECALLS. HOWEVER, AFTER MORTON'S FIXED THE IMPROPERLY MOUNTED TIRES, ASKED IF I HAD TROUBLE W/THE ALIGNMENT OF THE VEHICLE (Y) OR IF IT HAD BEEN IN A ACCIDENT (N), THEN INFORMED THE CAR HAS A *'BENT FRAME.' MY VERTIGO GOT WORSE, SO I HAVE NOT BEEN ABLE TO GET BACK TO KY FOR THE RECALLS, & CONFUSED & BUMMED-OUT ABOUT THE BENT-FRAME. WHAT CAN I DO?

PASSENGER AIRBAG TURNS OFF WHILE THERE IS A PASSENGER IN THE CAR. I HAVE HAD IT CHECKED AT JOHN HOWARD SUBARU IN MORGANTOWN, WV. THEY WERE UNABLE TO FIND AN ISSUE. IT HAS HAPPENED AT LEAST THREE TIMES TO ME AS A PASSENGER IN THE CAR. I HAVE ATTACHED TWO PICTURES OF THE LIGHTS WHILE I WAS IN THE PASSENGER SEAT. I WASN'T WETTHE INVOICE FROM THE SERVICE APPOINTMENT TO HAVE IT CHECKED IS ATTACHED AS WELL. THE LAST OCCURRENCE OF THIS WAS JULY 14, 2019. THANKS

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. REDDING SUBARU (481 E CYPRESS AVE, REDDING, CA 96002) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PASSENGER AIRBAG WILL INTERMITTENTLY TURN OFF AND AIRBAG WARNING LIGHT COMES ON WHEN THERE IS A PASSENGER IN THE SEAT. SEAT IS NOT WET. MY 2012 IMPREZA WAS NOT PART OF THE RECALL OF THE PASSENGER SEAT AIRBAG SENSOR BUT I BELIEVE IT SHOULD BE AS THIS SENSOR FAILS QUITE OFTEN AND THE PASSENGER AIRBAG TURNS OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.

WHILE DRIVING MY VEHICLE, A FEW OF THE DASHBOARD LIGHTS LIT, ENGINE OIL, ABS, AT, MIL, VEHICLE DYNAMICS. WHEN I ARRIVED HOME, THE DIAGNOSTIC TOOL REVEALED A P0700 AND P2764 CODES. UNFORTUNATELY THE WARRANTY DOES NOT COVER THE ISSUE BECAUSE IS OVER 100000 MILES. THE ISSUE AS PER MY RESEARCH IS WELL KNOWN TO SUBARU. NOW THE REPAIR IS GOING TO COST ME $2500.00

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). WHILE THE CONTACT'S SPOUSE WAS DRIVING AT AN UNKNOWN SPEED, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.

SUBARU CVT - KNOWN ISSUE MY 2012 SUBARU'S CVT TRANSMISSION FAILED WITHOUT WARNING WHILE IN MOTION AT 60MPH DRIVING IN THE LEFT HAND LANE OF A BUSY INTERSTATE. THE CAR/ENGINE HAD REGULAR MAINTENANCE AS DIRECTED BY THE MAKER, HOWEVER WITHOUT WARNING THE TRANSMISSION FAILED PUTTING THE DRIVER AND THREE PASSENGER'S LIVES AT RISK. SUBARU HAS ACKNOWLEDGED ISSUES WITH THIS SPECIFIC TRANSMISSION, HOWEVER AN EXTENSION OF THE WARRANTY IS NOT AN APPROPRIATE INTERVENTION WHEN POTENTIALLY CATASTROPHIC ACCIDENTS COULD OCCUR WITHOUT WARNING. THIS WAS A WELL MAINTAINED VEHICLE WITH NO IDENTIFIABLE SIGNS THAT THE TRANSMISSION COULD FAIL. SUBARU SHOULD BE HELD ACCOUNTABLE FOR THESE FAILING CVT TRANSMISSIONS.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE THE VEHICLE WAS AT A STOP, IT STALLED, THE ENGINE SHOOK, AND THE RPMS WENT UP AND DOWN. ALSO, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). CLAY SUBARU (842 PROVIDENCE HWY RTE 1 NORTH-AUTOMILE, NORWOOD, MA 02062) WAS CONTACTED AND STATED THAT THE PART WAS ON A NATIONAL BACKORDER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY VEHICLE TRANSMISSION HAS BEEN SLIPPING AND THE DEALERSHIP NOTIFIED ME AT 103,923 MILES THAT IT REQUIRES A NEW TRANSMISSION. THIS IS 3,923 MILES OUTSIDE OF THE EXTENDED WARRANTY FOR A KNOWN TRANSMISSION ISSUE. THE QUOTE I WAS GIVEN TO REPLACE IS $8,900 (MORE THAN THE VALUE OF THE CAR). I NOTIFIED SUBARU CUSTOMER SERVICE TO SEE WHAT CAN BE DONE. THE SAID THEY WOULD ONLY PAY $3,500 AND I WOULD HAVE TO PAY FOR THE REST. THIS SEEMS RIDICULOUS CONSIDERING THERE IS A KNOWN ISSUE. I HAVE A SMALL CHILD AND I AM TERRIFIED TO DRIVE IN THE CAR WITH HIM NOW.