2007 SUBARU IMPREZA Complaints

1. I WAS DRIVING AND I HAD MY RIGHT HAND FIRMLY ON THE WHEEL. MEANWHILE I MOVED MY LEFT HAND TO THE BACK SIDE OF THE STEERING WHEEL. I GOT MY MIDDLE FINGER STUCK IN THE SMALL INDENT (WITH THE NUT/BOLT) ON THE DRIVER'S LEFTHAND SIDE ON THE BACKSIDE OF THE WHEEL. 2. MY MIDDLE FINGER GOT STUCK IN THAT INDENTED HOLE AND I RECEIVED AN ELECTRIC SHOCK. THE HORN/ALARM WAS ACTUALLY TRIGGERED SOMEHOW AND WENT OFF WHILE DRIVING AS A RESULT OF MY FINGER BEING STUCK THERE. I HAD EXCRUCIATING PAIN IN MY FINGER. WITHIN THE FEW SECONDS THAT IT TOOK ME TO PULL MY FINGER OUT, IT WAS ALREADY RED, SWOLLEN, AND BURNT. THE PASSENGER IN MY CAR HAD TO LEAN OVER AND PULL THE CAR OFF ONTO A SIDE ROAD AS I WAS IN TOO MUCH PAIN. *TR

TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT STATED THAT WHEN SHIFTING FROM FIFTH TO FOURTH GEAR, THE GEARS BECOME STUCK. WHILE ATTEMPTING TO SHIFT INTO FOURTH GEAR, THE VEHICLE SHIFTS INTO REVERSE. THE CONTACT HEARD A RATTLING NOISE COMING FROM THE GEAR SHIFT ASSEMBLY. HE TOOK HIS VEHICLE TO THE DEALER ON FIVE OCCASIONS TO HAVE THE GEAR SHIFT ASSEMBLY REPAIRED. THE DEALER REPAIRED THE VEHICLE THE FIRST FOUR TIMES. THE CONTACT WAS NOT SURE OF WHICH PARTS WERE ACTUALLY REPLACED, BUT HE BELIEVED THAT THE DEALER REPAIRED THE SPRINGS IN THE GEAR SHIFT ASSEMBLY AND REPLACED THE EXACT SAME PARTS FOR ALL FOUR FAILURES. AFTER THE FIFTH FAILURE, THE DEALER STATED THEY DID NOT KNOW WHAT ELSE TO DO TO REMEDY THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 5,500 AND FAILURE MILEAGE WAS 3,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR

BAD TIRE THIS LETTER WAS SENT TO BRIDGESTONE TIRE COMPANY ON 8/07/2007 AND MADE CALLS TO THE COMPANY ON AUG 7,8 2007 CONSUMER AFFAIRS AT 1-800-367-3872 IN CHICAGO,IL. I HAD TALK WITH A REPRESENTATIVE AND WAS GIVEN A CASE #1097787,AND THEN TALK WITH ANOTHER REPRESENTATIVE ON AUG 8. THE SECOND REPRESENTATIVE CALLED THE STORE IN TERRELL TEXAS. MY SON HAS A NEW 2007 SUBARU IMPREZA WITH BRIDGESTONE TIRES. THE CAR IS ONLY 3 MONTHS OLD AND HAS LESS THAN 5000 MILES ON THE CAR. ONE OF THE TIRES HAS A BUBBLE ON THE SIDE WALL. HE WENT TO A SERVICE CENTER AND WAS TOLD TO TAKE THE CAR BACK TO THE AUTO DEALER. FIRESTONE DEALER DON'T WANT TO ADJUST THE TIRE. DEALER ARE JUST GIVING MY SON THE RUN AROUND. YOU GUYS NEED TO REPLACE BUBBLE TIRE WITH A NEW TIRE. IT'S NOT THE DEALER RESPONSIBILITY TO ADJUST THE TIRE! IT IS THE TIRE MANUFACTURER RESPONSIBILITY. TIRE DEALERS ARE JUST TRYING TO PASS THE BUCK. I WANT THAT TIRE REPLACE. PSI: I WANT THIS TIRE TAKEN CARE OF ASAP BEFORE THE TIRE BLOWS OUT AND CAUSES AN ACCIDENT. BRIDGESTONE WILL BE HELD RESPONSIBLE FOR ANY ACCIDENT!!!!!CONTRACT ME OR MY SON WEDNESDAY 8/8/2007. MY NEXT STEP IS TO GO TO THE MEDIA. THEY WOULD JUST HAVE A FIELD DAY WITH TIRES THAT HAVE BUBBLES ON THE SIDE WALL. JUST THINK ABOUT A FEW YEARS AGO. *JB

(POTENTIAL FOR A SERIOUS INCIDENT OR ACCIDENT). VEHICLE SURGES AND BUCKS UNCONTROLLABLY IN ALL GEARS AT LOW SPEEDS, WHICH OCCASIONALLY FORCES THE FOOT TO DEPRESS ACCELERATOR ACCIDENTALLY DO TO VIOLENT BUCKING IN SLOW TRAFFIC CONDITIONS. OTHER SUBARUS IN THE 2.5 LITER CATEGORY DO THE SAME THING. I WAS INFORMED THAT IT IS AN INHERENT CONDITION IN THIS VEHICLE I MUST LIVE WITH DESPITE THE POTENTIAL FOR AN ACCIDENT. THE DEALER INFORMED ME THAT THERE WAS ENOUGH COMPLAINTS ON THE 2006 MODEL SUBARU FORESTER EXPERIENCING THIS CONDITION, THAT SUBARU OF AMERICA CAME UP WITH AN ECU UPGRADE THAT CURED THE PROBLEM. I WAS BASICALLY TOLD THAT THEY WOULD KEEP ME ON RECORD SO THAT IF AND WHEN AN ECU UPGRADE BECOMES AVAILABLE THEY WILL CONTACT ME, BUT UNTIL THEN THIS IS A FLAW IN THIS MODEL I MUST LIVE WITH. SUBARU OF AMERICA ACKNOWLEDGE THE COMPLAINT AND PASSED IT ON TO THE DEALER. I HAVE NOT HEARD ANYTHING BACK FROM SUBARU OF AMERICA AFTER THE INITIAL CONTACT AND THE DEALER SAID THERE IS NOTHING THAT CAN CURRENTLY BE DONE. *JB

TRANSMISSION FAILURE: BRAND NEW 2007 SUBARU IMPREZA, HAS BROKEN DOWN TWICE NOW. SUBARU DENIES WARRANTY. THE FIRST TRANSMISSION REPAIR COST ME $2700, NOW THEY WANT ANOTHER $4500, FOR THE 2ND REPAIR. THIS CAR HAS 5959 MILES ON IT. *TR

I STARTED TO COME HOME ONE DAY AND THE CAR WOULD NOT GO INTO GEAR I HAD IT TOWED BY ROAD SIDE SERVICE AND RELIABLE SUBARU IN SPRINGFIELD, MO. SAID IT WOULD HAVE TO HAVE A NEW TRANSMISSION AND AFTER GETTING A HOLD OF SUBARU THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY DUE TO DRIVER ERROR. I ASK THEM TO PROVE IT WAS DRIVER ERROR AND THEY SAID IT WAS IMPOSSIBLE TO DETERMINE THAT. BUT USUALLY WHEN THE TRANSMISSION WAS HEATED UP IT WAS DRIVER ERROR. I REPLIED IF IT WAS LOW ON TRANSMISSION FLUID WOULD IT NOT HEAT UP AND HE SAID SURE IT WOULD. I HAD THE CAR 3 MONTHS WHEN THIS HAPPENED WITH 5200 MILES ON IT. NEVER DID I EVER DRIVE THE CAR IN A HARD WAY. I AM OUT NOW 5200.00 ON A NEW TRANSMISSION. PLUS 23,000.00 ON THE CAR. I WILL NEVER BUY A SUBARU, AGIN. *AK