2017 SUBARU IMPREZA Complaints

A SMALL OBJECT HIT THE SIDE OF MY WINDSHIELD WHILE I WAS DRIVING HOME AND LATER CAUSED A 6-INCH CRACK TO FORM. THE CRACK EXPANDED TO 10+ INCHES OVERNIGHT WHILE MY CAR WAS PARKED IN MY GARAGE. I NOW HAVE TO HAVE MY WINDSHIELD REPLACED AND SAFETY SYSTEM WILL NEED TO BE RE-CALIBRATED AT AN ADDITIONAL COST.

A CRACK APPEARED IN THE WINDSHIELD ON THE DRIVER'S SIDE OF THE CAR. THE CAR WAS MOVING WHEN THE CRACK APPEARED BUT WAS STATIONARY (DRIVEWAY) WHEN THE CRACK EXPANDED FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE BY THE NEXT DAY.

MY WINDSHIELD CHIPPED AND THEN CRACKED ALL THE WAY ACROSS FROM A LIGHT HIT FROM A PEBBLE, THE PROPER REPLACEMENT IS $400 BEFORE LABOR, THATS WITHOUT SUBARU EYESIGHT CALIBRATION.

THE WINDSHIELD HAS A CRACK OUT OF NOWHERE. THIS HAPPENED IN MY GARAGE WHERE THE VEHICLE IS PARKED MOST OF THE TIME.

THE WINDSHIELD CRACKED FOR NO APPARENT REASON. IT WAS REPLACED AT SAFELITE AUTO GLASS. THE RECEIPT IS ATTACHED.

WINDSHIELD COWL BUCKLES WITH WIDE GAP. DEALER REPLACED THE COWL AND ADJUSTED CLIPS A HANDFUL OF TIMES AND IT STILL HAPPENS AND THAT THEY SEE A LOT OF IMPREZAS THAT ARE "JUST LIKE THAT". THIS IS GOING TO CAUSE ALL KINDS OF WATER DAMAGE TO THE VEHICLE, SEVERELY REDUCING THE VEHICLE'S LIFE AND VALUD. IT IS ALSO A SAFETY HAZARD AS THE WINDSHIELD IS NOT FULLY SEALED. THIS NEEDS TO BE RECALLED AND REMEDIED BY SUBARU.

THE WIPER COWL COVER SEPARATES FROM THE WINDSHIELD RESULTING IN A GAP BETWEEN THE COWL COVER AND THE WINDSHIELD. THIS GAP ALLOWS AN ABNORMAL AMOUNT OF WATER TO FLOW INSIDE, ESPECIALLY DURING HEAVY RAINFALL, SNOW, OR CARWASH.

I HAD PURCHASED A SUBARU IMPREZA 2017 IN JUNE OF 2017. SINCE LEAVING THE PARKING LOT WITH THE CAR I'VE EXPERIENCED ALL THE INFO ENTERTAINMENT ISSUES. I HAVE A WEIRD ENGINE TICKING NOISE. THE VEHICLE WILL CONTINUE TO ACCELERATE. IT HAS NEVER GONE OUT OF CONTROL. HOWEVER THE 'FORWARD' MOMENTUM/ INERTIA THAT'S CREATED BY THE ENGINE DOESN'T DISPERSE CORRECTLY THRU THE EXHAUST AS IT SHOULD. THE VEHICLE IS A 5 SPEED MANUAL AND IF I DON'T SHIFT DOWN TO NEUTRAL WHEN STOPING THEN I WON'T STOP WHERE I'M JUDGING TO. THE CAR WILL FEEL AS IF IT'S SLIDING OVER THE BRAKES. YOU ALSO MAY HAVE TO POWER BRAKE WITH THE CLUTCH AS I DO REGULARLY. SINCE HAVING ALL THESE ISSUES. WHEN EVER I'D GO TO A DEALER THEY WOULD SAY SOME JARGON ABOUT HOW IF THEY HAVE TO TURN A SCREW THAT'S NOT A PART OF THE PART BEING FIXED UNDER WARRANTY OR A RECALL THEN THAT WOULD HAVE TO BE PAID FOR. I WAS TOLD I CAN HAVE MY CAR SERVICED BUT THEY DON'T KNOW WHAT THEY WILL HAVE TO DO. PRETTY MUCH TAKING ME FOR A RIDE OF 'FEAR MONGERING' AND SAYING PUT YOUR HAND ON THIS TABLE AND LET'S PLAY THE KNIFE GAME...POKE! I WOULD BE PUT IN A VERY TOUGH SITUATION WITH NO GUARANTEE. THE DEALER DID THIS SO THEY WOULDN'T HAVE TO DO WORK AND NOT GET PAID. BECAUSE THEY LOOSE MONEY AS A DEALER FOR RECALL WORK. THEY ARE NOT SUBARU AT ALL. ALL IN ALL NOW I'M TOLD TO HAVE MY CAR TAKEN TO SERVICE FOR ALL THE NUMEROUS RECALLS/LAWSUITS ATTACHED TO MY CAR. EVEN THO NOW I'M PAST MY WARRANTY (120,000). AND THERE SAYING THE SAME BS AS THEY WILL CHARGE FOR EVERYTHING NOT ASSOCIATED TO THE EFFECTED PARTS. ALL NECESSARY MEANS TO ADDRESS THE EFFECTED PARTS SHOULD BE ASSOCIATED WITH THE RECALL. I HAVE BEEN SCAMED. THE WHOLE TIME EVERY ISSUE WAS EITHER UNDER WARRANTY OR RECALL AND THEY NEVER HONOR IT. IF THEY DO. THEY WILL FIX WHATEVER HAS A SCRATCH AND CHARGE YOU SAYING IT WAS REQUIRED. IT'S ALL A GAME. THEY ARE CON ARTISTS!!!

WINDSHIELD CRACKS LIGHT DEBRIS WHILE DRIVING ON HIGHWAY. STARTS FROM THE BOTTOM OF THE WINDSHIELD AND WHILE DRIVING, THE CRACK JUST KEEPS GROWING FROM 3 INCHES UNTIL ABOUT 8-9 INCHES, AND IT'S STILL GOING. THE SOUND OF THE DEBRIS WASN'T THAT LOUD, NEVER HAD THIS TYPE OF ISSUE WITH OTHER CARS WITH EVEN LOUDER HITS.

I PURCHASED A USED 2017 SUBARU IMPREZA IN APRIL OF 2020. THE WINDSHIELD HAS BEEN BROKEN TWICE SINCE THEN. THE ONLINE PHOTOS SHOWED IT WITH AN INTACT WINDSHIELD. WHEN IT WAS BROUGHT TO MY HOME FOR A TEST DRIVE IT HAD MULTIPLE CRACKS ON THE WINDSHIELD AND THE DEALER STATED THAT THEY HAD TO REPLACE IT WHEN WE PURCHASED IT AS THEY WERE IN THE LINE OF SITE FOR THE DRIVER AND A SAFETY HAZARD. AFTER A FEW WEEKS OF NOT DRIVING THE CAR OTHER THAN TO GET GROCERIES DURING COVID THE NEW WINDSHIELD THAT THE DEALER HAD JUST REPLACE CRACKED. THERE IS NO STONE PIT, IT SIMPLY CRACKED ON ITS OWN. THIS CRACK RUNS FROM THE UPPER PASSENGER CORNER FOR APPROXIMATELY 18' TOWARD THE MIDDLE AND BOTTOM OF THE WINDSHIELD. IT APPEARS TO EITHER BE STRESS OR THERMAL RELATED. TWO WINDSHIELD CRACKS THAT DON'T APPEAR TO BE FROM A ROCK IN A MONTHS TIME SEEM LIKE A POSSIBLE DEFECT TO ME. THE CRACK I NOTICED GROW WITHOUT RECALLING A SPECIFIC INCIDENT THAT STARTED IT. THE DEALER IS NOW TRYING TO OFFER A 5 YEAR CRYSTAL FUSION TREATMENT AND WARRANTY FOR $995. SOME ONLINE SEARCHING ON THIS MAKES THAT SEEM LIKE A SCAM AT BEST. THE DISCLAIMER ON THE FORM STATES THAT THEY WON'T REPLACE THE WINDSHIELD IF BREAKAGE IS PART OF A FACTORY DEFECT, WHICH IT IS LOOKING LIKE THEY COULD STATE. I WANT TO REPLACE MY WINDSHIELD THAT IS CRACKED, BUT WOULD LIKE SOME REASSURANCE THAT IT WON'T BREAK NEARLY IMMEDIATELY AGAIN AND WOULD LIKE SUBARU OR THE DEALER TO STAND BEHIND THESE VEHICLES AS THIS APPEARS TO BE A WIDESPREAD AND SYSTEMATIC ISSUE.