2013 SUBARU IMPREZA Complaints

TAIL LIGHTS DON'T TURN ON , FIRST TIME THE WHOLE ELECTRICAL HARNESS WAS BURNED OUT , DEALER CHANGED THE WHOLE THING , THIS IS SECOND TIME TAIL LIGHTING IS COMPLETELY OFF WHEN THE SWITCH IS ON , I AM AFRAID IT WILL BURN OUT THE WHOLE HARNESS AGAIN !

CVT FAILING WHICH IS A COMMON ISSUE WITH THE A/T. I FEEL IT CAN LEAD TO A SERIOUS SAFETY ISSUE AS I TRAVEL FAR AND FREQUENTLY. I WILL NOT ALLOW MY CHILDREN TO RIDE IN THE VEHICLE AS THIS SHOULD BE RECALLED AND REPLACED OR REPAIRED. *TR

I RECENTLY BEGAN TO EXPERIENCE AN ISSUE WITH MY 2013 IMPREZA - IN THE BEGINNING, WHEN THE PASSENGER SEAT WAS OCCUPIED, THE DETECTION SYSTEM WOULD FAILED TO DETECT THE PASSENGER, AND THE PASSENGER AIRBAG LIGHT WOULD COME ON, INDICATING THAT THE PASSENGER AIRBAG WAS NOT ACTIVATED. I HAD THE ISSUE DIAGNOSED WHILE IN FOR MY REGULAR MAINTENANCE, AND IT WAS DETERMINED TO BE A MALFUNCTION OF THE OCCUPANT DETECTION SYSTEM. OVER THE COURSE OF A FEW MONTHS, THE FREQUENCY OF THE ISSUE INCREASED, TO THE POINT THAT THE PASSENGER AIRBAG IS RARELY ACTIVATED. I UNDERSTAND THE OCCUPANCY DETECTION SYSTEM IS UNDER RECALL FOR SUBARU'S FORESTER MODEL; THOUGH MY SEATS ARE NOT HEATED, AND MY CAR IS SLIGHTLY OLDER, MY VEHICLE IS EXPERIENCING THE SAME MALFUNCTION, I BELIEVE IT TOO SHOULD BE SUBJECT TO THE RECALL AND REPAIRED BY SUBARU.

THE CAR BROKE DOWN NOV. 2018 WHILE MY WIFE WAS DRIVING ON INTERSTATE HIGHWAY. DEALER REPLACED VALVE BODY. CAR WAS USING A LOT OF OIL BETWEEN CHANGES. WHEN ASKED ABOUT IT, DEALER SERVICE DEPT SAID "JUST KEEP ADDING OIL." CAR STARTED PUTTING OUT BLUE CLOUD FROM EXHAUST WHEN STARTED. ASKED DEALER SERVICE DEPT, THEY SAID "SUBARUS DO THAT. JUST KEEP ADDING OIL." HAD RECALL WORK DONE MARCH 2019: VALVE SPRING REPLACEMENT. AGAIN ASKED ABOUT OIL CONSUMPTION. SERVICE DEPT. RECOMMENDED ADDING OIL BETWEEN OIL CHANGES. LABOR DAY 2019 CAR BROKE DOWN AGAIN WITH SAME DASH INDICATORS FLASHING AS IN NOV. 2018. CAR WAS IN DRIVE AND MOVING FORWARD AT 35 MILES PER HOUR ON A CITY STREET 150 MILES FROM HOME. DEALER SERVICE DEPT SAID TIMING CHAIN HAD JUMPED, ENGINE FAILED. ACCORDING TO DEALER SERVICE DEPARTMENT, ENGINE HAD EXCESSIVE OIL CONSUMPTION, AND SAID "ENGINE IS OIL DEPRIVED." CAR NOW NEEDS A NEW ENGINE.DEALER HAD PROMISED TO FIX IF ISSUE FROM 2018 RETURNED. THE DEALER DID NOT HONOR THE PROMISE. *TR

DRIVING ALONG AND STARTED MAKING BAD NOISE FROM MOTOR. LOST POWER. THE SAME THING HAPPENED ABOUT 2 YRS AGO WIYH AROUND 52000 MILES ON IT. THEN SUBARU FIXED IT. THIS TIME THEY ARE USING ALL SORTS OF EXCUSES. TO GET OUT OF FIXING IT UNLESS I PAY AN UNDEFINED AMOUNT. ..JUST AS LAST TIME I HAD ALL MY MAINTENANCE LOGGED. THAT ISNT IN QUESTION BUT BEC THERE ARE HEAT SHIELDS THAT WERE RATTLING I JUST TOOK OFF AND SOME BOLTS I REPLACED LIKE WHEN I PUT A NEW EXHAUST FLANGE GASKET. THEY WANT TO GET OUT OF IT BY SAYING IT LOOKS AS IF IT COULD HAVE HAD PERFORMANCE PRODUCTS ON IT.

MY AIRBAG LIGHT TURNS ON AND OFF INTERMITTENTLY. THE PASSENGER SIDE SOMETIMES SAYS "PASSENGER AIRBAG ON" INAPPROPRIATELY (NOBODY IS SITTING IN THE PASSENGER SEAT). ALSO IT SOMETIMES SAYS "PASSENGER AIRBAG OFF" IF SOMEBODY IS SITTING IN THE PASSENGER SEAT. I AM NERVOUS IF I GET IN A CRASH MY AIRBAG SYSTEM WILL NO PROTECT MY PASSENGER. THERE HAS BEEN A RECALL ISSUED FOR 2012 SUBARU IMPREZA AIRBAG SYSTEMS, AND THE SAME SYSTEM IS USED IN THE 2013 MODEL, SO I'M NOT SURE WHY THIS IS NOT BEING FIXED.

WHEN CAR IS PUT INTO PARK THE KEY CANNON BE REMOVED FROM THE IGNITION. IT'S AN ONGOING INTERMITTENT PROBLEM. THIS IS A DEFECT IN DESIGN AND SUBARU SHOULD PAY FOR ALL REPAIRS. THIS HAS HAPPENED ABOUT 20 TIMES NOW. CAR CANNOT BE TRUSTED.

SUBARU SERVICE BULLETIN 16-112-18R KEY STUCK IN IGNITION. HAVE TO KEEP PUTTING TRANSMISSION INTO PARK IN ORDER TO GET KEY OUT. KNOWN ISSUE BUT NO RECALL.

WHILE I WAS BACKING THE VEHICLE OUT OF MY DRIVEWAY I BECAME AWARE THE I HAD NO POWER STEERING. I PARKED THE CAR IN FRONT OF MY HOUSE AND TOOK MY SECOND CAR TO A SCHEDULED APPOINTMENT. UPON RETURNING HOME I MOVED THE SUBARU IMPREZA TO THE FRONT OF THE DRIVEWAY. IT STILL DIDN'T HAVE POWER STEERING. I CALLED THE LOCAL SUBARU DEALERSHIP AND SCHEDULED A SERVICE APPOINTMENT FOR THE FOLLOWING WEDNESDAY 1/8/2020 AND LEFT THE CAR PARKED IN THE DRIVEWAY. FORTUNATELY THE CLOSEST SUBARU DEALERSHIP IS APPROXIMATELY 2.3 MILES FROM MY HOME. I WOKE UP AT 5:30 AM TO AVOID TRAFFIC AND I CAREFULLY (SLOWLY) DROVE THE CAR TO THE DEALERSHIP ON LOCAL STREETS. THE VEHICLE WAS INSPECTED AND THE MECHANIC CONCLUDED THE POWER STEERING CONTROL MODULE HAD TO BE REPLACED. THE PARTS HAD TO BE ORDERED SO I OPTED TO LEAVE THE CAR UNTIL IT WAS REPAIRED. THE TOTAL COST OF THE REPAIR WAS $839.95. THE CAR IS A 2013 SUBARU IMPREZA WITH ONLY 17,450 MILES ON THE ODOMETER. THE CAR REMAINED AT THE DEALERSHIP FOR TWO DAYS AND I PICKED IT UP ON 1/10/2020. AFTER THIS INCIDENT I RESEARCHED VARIOUS WEBSITES TO DETERMINE WHETHER OTHER SUBARU OWNERS HAVE EXPERIENCED THE SAME ISSUE. MY INTERNET SEARCH PROVED TO BE ENLIGHTENING. I DISCOVERED THAT THERE ARE/WERE ENUMERABLE COMPLAINTS ON THE INTERNET REGARDING SUBARU IMPREZA POWER STEERING FAILURES. GO TO THE AUTO RECALL FOR CONSUMERS WEBSITE (ARFC) FOR CONFIRMATION OF MY ASSERTION. THE COMPLAINTS GO BACK TO 2009, 2010, 2011,....EVERY YEAR THROUGH 2019, THERE ARE ENUMERABLE COMPLAINTS RECOUNTING POWER STEERING FAILURES FOR THE SUBARU IMPREZA. I ALSO CAME ACROSS A SUBARU SERVICE BULLETIN NUMBER: 04-21-18 DATED 07/24/18 SUBJECT UNEVEN STEERING EFFORT. I CAN'T FATHOM HOW THIS POTENTIALLY DANGEROUS DESIGN FAILURE HAS NOT RESULTED IN A NATIONAL RECALL BY THE NHTSA.

LIGHTS CONTINUE TO BURN OUT (MAIN HEADLIGHTS, BRAKE LIGHTS) WITH FREQUENCY (EVERY 6 MONTHS). MOREOVER, ONCE ONE BURNS OUT, THE SECOND LIGHT TENDS TO BURN OUT THE NEXT DAY. HAVE REPLACED THE HEADLIGHTS 5 TIMES IN THE PAST TWO YEARS, EVEN BUYING HIGH QUALITY REPLACEMENT BULBS.