2014 SUBARU IMPREZA Complaints

ACCORDING TO THE DEALER, THE PASSENGER SIDE AIR BAGS IN MY 2014 IMPREZA STOPPED WORKING DUE TO A SENSOR MALFUNCTION AFTER THE PASSENGER SEAT CUSHION GOT WET (E.G., BY PEOPLE SITTING IN THE SEAT AFTER EXERCISING OR GETTING CAUGHT IN THE RAIN). AN AIRBAG SENSOR SHOULD NOT DISABLE AN AIRBAG BECAUSE OF A WET SEAT. THIS IS A SAFETY DEFECT, HAS BEEN WIDELY REPORTED FOR THE 2014 IMPREZA IN ONLINE MESSAGE BOARDS, AND IS VERY SIMILAR TO THE DEFECT THAT PRECIPITATED A 2012 IMPREZA SAFETY RECALL (RECALL #WQT-55, SAFETY CAMPAIGN 15V419000) SUBARU SHOULD RECALL THE 2014 IMPREZA AND PAY FOR THE COST OF REPLACING DEFECTIVE AIRBAG SENSORS.

MY FRONT SEAT PASSENGER AIRBAG TURNS OFF SOMETIMES EVEN WHEN I HAVE PASSENGERS SITTING THERE. I TOOK THE CAR TO CARMAX, WHERE I PURCHASED IT AND THEY SAID THE SEAT SENSOR WAS MALFUNCTIONING DUE TO A WET SEAT. THE SEAT WAS NOT WET TO MY TOUCH AND NO LIQUID HAD SOAKED IT. SINCE THEN, THE AIRBAG HAS CONTINUED TO TURN OFF WITH A PASSENGER IN THE SEAT WHEN DRIVING. THIS HAS HAPPENED MORE THAN 5 TIMES IN A 6 MONTHS TIMESPAN. I HAVE A VIDEO DOCUMENTING ONE OF THE TIMES THIS HAS HAPPENED.

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE THE VEHICLE WAS IDLING WITH THE HATCH OPEN, THE HATCH FELL DOWN WITHOUT WARNING. THE CONTACT NOTICED THAT THE DRIVER'S SIDE HATCH BOLT HAD FRACTURED IN HALF. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

MY 2014 SUBARU HAS LESS THEN 21,000 MILES AND THE FRONT BRAKES STARTED MAKING A GRINDING NOISE WHHILE THE CAR WAS MOVING. IT TURNS OUT THAT THE CALIPERS WERE BINDING UP DUE TO RUST, PRESUMABLY FROM ROAD SALT. MY CAR SPENT 2 WINTERS IN UTAH AND THE REMAINDER OF ITS SHORT 3 YEAR LIFE IN THE CALIFORNIA BAY AREA. I CONTACTED SUBARU CUSTOMER SUPPORT ABOUT THIS AND THEY INFORMED ME THAT MY CAR WAS 6 MONTHS OUTSIDE ITS 3 YEAR/36,000 MILE WARRANTY, THERE WERE NO OUTSTANDING RECALLS ON THE VEHICLE AND THAT THEY WOULD NOT HELP ME. BRAKE CALIPERS SHOULD NOT NEED REPLACING AT 21,000 MILES AND SHOULD LAST CLOSER TO 100,000 MILES. I BELEIVE THESE CALIPERS ARE DEFECTIVE AND A SAFETY HAZARD. SUBARU HAD TO RECALL 660,000 VEHICLES DUE TO RUST AFFECTING THEIR BRAKE LINES (HTTPS://WWW.NYTIMES.COM/2014/07/04/AUTOMOBILES/SUBARU-RECALLS-660000-VEHICLES-FOR-BRAKE-LINE-CORROSION.HTML?MCUBZ=3) AND I BELEIVE THAT THIS PROBLEM ALSO EXTEND TO THEIR BRAKE CALIPERS AND THAT THE RECALL SHOULD BE EXPANDED TO INCLUDE THIS PART OF THE VEHICLE. I THINK THE NHTSA NEEDS TO EXOAND THE SUBARU RECALL. I MENTIONED THIS RUST RELATED BRAKE RECALL TO SUBARU SUPPORT AND THEY REFUSED TO RECOGNIZE ANY CONNECTION BETWEEN MY ISSUE AND THE RECALLS THEY HAVE HAD.

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED AND THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON SUBARU MAZDA (LOCATED AT 1555 E RAND RD, ARLINGTON HEIGHTS, IL 60004 (847) 255-5700), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

HAD JUST PULLED INTO DRIVEWAY AND WAS PUTTING CAR INTO PARK WHEN IT SUDDENLY ACCELERATED--REVVED--AND CRASHED THROUGH THE WOODEN GARAGE DOOR AND INTO THE POURED CONCRETE WALL AT END OF GARAGE, CRACKING IT AND MOVING WALL BEHIND IT.

I EXPERIENCED SUDDEN EXTREME ACCELERATION JUST AFTER I PULLED INTO MY DRIVEWAY. THE CAR SUDDENLY--VERY RAPIDLY--ACCELERATED AND CRASHED THROUGH WOODEN GARAGE DOOR AND INTO THE POURED CONCRETE WALL AT BACK OF GARAGE, CRACKING THE WALL AND OF COURSE TOTALING THE CAR.

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE DRIVING AT A LOW RATE OF SPEED TO MAKE A LEFT TURN, ANOTHER VEHICLE WAS TURNING RIGHT AND THE CONTACT BUMPED INTO THE REAR OF THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED IN THE STEERING WHEEL AND BELOW THE KNEES. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, KNEES, NECK, AND FACE. MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHO REPAIRED THE COSMETIC DAMAGES. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A DEALER AS A REFERRAL TO DIAGNOSE THE AIR BAG FORCE ISSUE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NO SOLUTION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN.

WE HAVE BEEN HAVING A PROBLEM WITH OUR PASSENGER AIR BAG IS OFF AND THE AIR BAG WARNING LIGHT COMING ON THE INSTRUMENT PANEL WHEN SOMEONE IS SETTING IS THE PASSENGER SEAT. WE HAVE TWO VIDEO ONE JUST AFTER THE WARNING LIGHTS CAME ON AND THE SECOND AFTER WE STOP, SHUT THE ENGINE OFF AND RESTARTED TAKEN TODAY JULY 9 2017 AT 4:56PM. THIS HAS BEEN HAPPENING SINCE THE CAR WAS PURCHASE IN JULY 2014. WE HAVE TAKEN THE VEHICLE INTO ULTIMATE SUBARU OF FREDERICKSBURG, VA AND TO CREWS SUBARU NORTH CHARLESTON SC ABOUT THIS PROBLEM ON JULY 6 2017. I WAS INFORMED THERE WAS NOTHING THEY COULD DO SINCE THE LIGHT DOESN'T STAY ON. THEY ALSO COULDN'T TELL ME IF THE CAR WAS SAFE TO DRIVE WITH SOMEONE RIDING IN THE PASSENGER SEAT WITH THE WARNING LIGHTS ON. THE TECHS AT CREW SUBARU NORTH CHARLESTON SC TOLD ME TO MAKE A VIDEO AND TO SEND IT TO SUBARU CORPORATE, NHTSA AND IIHS. MY RESEARCH ONLINE SHOWS THAT SUBARU HAD A RECALL ON THEIR 2012 IMPREZA RECALL #WQT-55, . THE FIX WAS TO REPLACE THE SEAT SENOR. SINCE WE HAVE CONTACTED TWO DEALERS ABOUT THIS ISSUE AND NOTHING HAS BEEN DONE. WE HAVE REPORTED THIS TO INSURANCE INSTITUTE FOR HIGHWAY SAFETY (IIHS) ON APRIL 20, 2017. TODAY I CONTACTED SUBARU CORPORATE CASE # 1-24758084454 I SPOKE WITH KIYA AT CUSTOMER SERVICE THIS MORNING JULY 10, 2017 SHE IS THE ONE PERSON WHOM STATED THAT IF THE WARNING LIGHTS ARE ON THEN THE AIR BAGS WOULD NOT WORK. I HAVE VIDEO SHOW THIS BUT CAN NOT UPLOAD IT TO THIS SITE. I CAN EMAIL IT TO THE RIGHT PEOPLE.

TL* THE CONTACT OWNS A 2014 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT'S SHINS AND CALVES SUFFERED NERVE DAMAGE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION SHOP AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE AIR BAGS DEPLOYED AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.