2015 SUBARU IMPREZA Complaints

A CRACK APPEARED IN THE MIDDLE OF MY WINDSHIELD, COMING UP FROM THE BOTTOM, AFTER NO IMPACT, WHILE PARKED AT A GAS PUMP. WHEN PARKED IN THE SUN THE NEXT DAY THE CRACK GREW FROM A LINEAR 8 INCHES TO A LINEAR 18 CURVED FROM A VERTICAL CRACK TO A HORIZONTAL CRACK AFTER THE FIRST 9 INCHES. SUBARU APPARENTLY HAS WINDSHIELDS ON BACK-ORDER SO THE CAR IN UNABLE TO BE DRIVEN WITHOUT REDUCED VISIBILITY FOR AN EXTENDED AMOUNT OF TIME UNTIL THEY CAN GET A SUBARU WINDSHIELD TO REPLACE MY MYSTERIOUSLY CRACKED ONE, WITHOUT VOIDING THE WARRANTY.

SUNDAY MORNING, JUNE 21, 2015. RAINED OVERNIGHT AND WAS STILL RAINING MODERATELY HARD WHEN WE LEFT FOR OUR FIRST OVERNIGHT TRIP IN OUR NEW (1300 MILES) 2015 IMPREZA. ABOUT 1/4 MILE FROM OUR HOME, ON A PAVED, WELL TRAVELED STREET, TRAVELING SLIGHTLY UNDER THE POSTED 30 MPH SPEED LIMIT, WE RAN THRU SOME STANDING WATER ON THE ROAD. IT MIGHT HAVE BEEN A COUPLE OF INCHES DEEP. AFTER THE INITIAL WHOOSH, THERE WAS A CONTINUING ROAR, AS IF WATER WAS SPLASHING UP ON THE CAR UNDERSIDE. ALTHOUGH THE ROAD WAS WET THERE WAS NO REASON TO BELIEVE THIS WAS HAPPENING. AFTER ABOUT 300 YARDS OF THIS NOISE WE MADE A LEFT TURN INTO A SIDE STREET. THE NOISE IMMEDIATELY STOPPED AND WE CIRCLED AROUND AND PROCEEDED ON OUR TRIP. AFTER ABOUT 50 MILES OF INTERSTATE 65 MPH TRAVEL, WE BEGAN TO NOTICE THUMPING NOISES LIKE WE WERE RIDING ON AN OLD CONCRETE ROAD WITH TARRED JOINTS (WE WERE NOT). WE PULLED INTO THE BREAK DOWN LANE AND I GOT OUT AND LOOKED UNDER CAR AND UNDER THE HOOD. NOISE SOUNDED LIKE IT WAS COMING FROM FRONT DRIVERS SIDE AT THAT POINT. FINDING NO ISSUES, WE CONTINUED ANOTHER 80 MILES TO OUR DESTINATION ON WET AND DRY ROADS. UPON ARRIVING, MADE A SIDE TRIP OF 20 MORE MILES OF INTERSTATE DRIVING. WE HEARD WHAT SOUNDED LIKE ROARING NOISES FROM TIME TO TIME AND WHICH REDUCED WHEN WE SLOWED TO AROUND 50 MPH. NEXT DAY, ON THE RETURN TRIP HOME WE HEARD MORE ROARING NOISES, WHICH GOT SUBSTANTIALLY WORSE AFTER A FEW MILES. IT WAS WARM AND DRY AT THAT TIME. FINALLY, IT GOT TO MAKING LOUD POPPING AND SLAPPING NOISES. THIS TIME IT WAS CLEARLY COMING FROM THE DRIVERS SIDE MORE TO THE REAR. WE SLOWED TO 50 MPH AND TOOK THE FIRST EXIT WITH SERVICES, I PULLED INTO A PARKING LOT, LAID ON THE HOT TARMAC AND LOOKED UNDERNEATH THE CAR. I FOUND A FLIMSY PLASTIC SHIELD HAD SPLIT LENGTHWISE ABOUT 3 FEET AND WAS BEAT UP FROM ROAD CONTACT ON THE FRONT END.

VEHICLE WAS INVOLVED IN AN ACCIDENT WITH ICE FROM A SEMI-TRAILER ON 1/27/2015. THE VEHICLE WENT THROUGH THE INSURANCE PROCESS, WAS IN THE COLLISION REPAIR SHOP FOR 23 DAYS, AND WAS RETURNED TO ME WITH A HEADLIGHT ASSEMBLY THAT WAS EPOXIED TOGETHER. IT IS NOW APPROACHING 90 DAYS SINCE THE INITIAL ACCIDENT. SUBARU OF AMERICA, THE DEALER THAT SOLD THE VEHICLE TO ME, AND THE COLLISION REPAIR CENTER WHICH IS ANOTHER LOCAL SUBARU DEALER ALL INDICATE THAT REPLACEMENT HEADLIGHT ASSEMBLIES FOR THE 2015 SUBARU IMPREZA ARE NOT AVAILABLE. I NEED TO FIND OUT THE POTENTIAL SAFETY DEFICIENCIES FOR THIS 2015 SUBARU IMPREZA WITH A DAMAGED HEADLIGHT THAT HAS BEEN EPOXIED BACK TOGETHER AND RE-INSTALLED IN MY VEHICLE THAT HAD 700 MILES AT THE TIME OF THE INCIDENT ON 1/27/2015, AND NOW HAS 5900 MILES DUE TO MY . 100 MILE ROUNDTRIP DAILY COMMUTE FOR WORK. *TR

IMPREZA WINDSHIELD CRACKED WHEN THE DEFROSTER WAS TURNED ON IN COLD WEATHER THE CAR WAS PARKED IN HOTEL PARKING LOT IN BOISE ID. IT WAS SNOWING OVERNIGHT AND THERE WAS ABOUT AN INCH OR TWO OF ICE ON THE CAR WINDSHIELD. TEMPERATURE OUTSIDE WAS ABOUT 20F. WE SCRAPED OUT THE ICE ON THE SCREEN AND TURNED ON THE DEFROSTER (BOTH FRONT AND BACK). WHILE DRIVING ONCE ALL THE ICE WAS MELTED, WE NOTICED A CRACK STARTING FROM THE RIGHT BOTTOM OF THE WINDSHIELD (NEAR THE PASSENGER SIDE). SUBARU DEALERS WERE NOT HELPFUL AND DIAGNOSED IT DUE TO ROCKS IMPACT, INSTEAD OF REPLACING THE WINDSHIELD THROUGH WARRANTY. THE CRACK HAS BEEN SPREADING EVER SINCE AND REQUIRES A REPLACEMENT (WITHIN 2500 MILES), COSTING $658. *TR