2012 SUBARU IMPREZA Complaints

SUBARU HAS SENT A RECALL FOR THE ABOVE VEHICLE. THE RECALL NUMBER IS WTY-84 / NHTSA ID 18V-772 (DECEMBER 2018). I WAS TOLD BY MY LOCAL DEALER THAT THE NEXT AVAILABLE APPOINTMENT IS IN SEPTEMBER, 2020. I THEN CALLED THEIR RECALL HOTLINE AND WAS TOLD THAT PARTS HAVE NOT YET BEEN SENT TO DEALERS, THAT A SECOND LETTER WILL BE SENT TO OWNERS AFTER DEALERS HAVE RECEIVED THEM, AND THAT I COULD THEN GET IN IMMEDIATELY. HOWEVER, THEY CANNOT SAY WHEN THAT WILL BE. THIS IS AN ENGINE PROBLEM THAT CAN CAUSE A STALL WHILE DRIVING. THE LETTER SENT BY SUBARU IS CLEAR ABOUT THIS BEING A POTENTIAL DANGER. THE DEALER ONLY TOLD ME THAT, IF THE ENGINE STALLED, THEY WOULD PICK ME UP AND GIVE ME A LOANER VEHICLE. THEY ADDED THAT THAT ANY STALL WOULD HAPPEN GRADUALLY AND I WOULD NOT BE INJURED. NEEDLESS TO SAY (PERHAPS), MY CONCERNS ABOUT DRIVING THIS VEHICLE ARE NOT ASSUAGED. I HAVE BEEN TOLD MANY DIFFERENT THINGS BY SUBARU, AND THEY DON'T FIT TOGETHER. EITHER SUBARU DOESN'T KNOW WHAT IT'S DOING, OR IT IS TELLING ITS EMPLOYEES TO DELIBERATELY LIE. SUBARU IS NOT TAKING RESPONSIBILITY FOR A PROBLEM THAT IS THE FAULT OF THE COMPANY. I WANT TO GET MY VEHICLE REPAIRED. I WANT TO KNOW THAT I AM DRIVING A VEHICLE THAT IS SAFE TO DRIVE. AND I WANT TO BE ABLE TO TRUST SUBARU. NONE OF THESE THINGS ARE TRUE AT THIS TIME. SINCE SUBARU IS NOT DOING THE RIGHT THING FOR ITS CUSTOMERS, AN OUTSIDE ORGANIZATION MUST FORCE SUBARU TO DO SO. I HOPE THAT THE NHTSA WILL DO JUST THIS AND FORCE THE COMPANY TO TREAT THIS ISSUE WITH THE RESPECT AND CONCERN IT DESERVES.

EARLIEST THAT SUBARU SANTA FE RETAILER CAN ADDRESS RECALL WTY-84 "ENGINE VALVE SPRINGS" IS SEPTEMBER 2019.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOEPPEL SUBARU (42-01 NORTHERN BLVD, LONG ISLAND CITY, NY 11101, (718) 786-1660) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HARD LEFT STEERING SUDDEN LOSS OF CONTROL TO RIGHT WHILE IN MOTION 97K MILES FAULTY RACK AND PINION MECHANIC VERIFIED 12/31/2018 860-774-4514 (RON-OWNER) *DT CONSUMER STATED DESIGN DEFECT. *JB

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V419000 (AIR BAGS). THE VEHICLE WAS TAKEN TO SUBARU OF CORVALLIS (LOCATED AT 800 NW 5TH ST, CORVALLIS, OR 97330, (541) 754-1515) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

PASSENGER SEAT AIRBAG WARNING LIGHT SHOWS PASSENGER AIRBAG DISABLED WHILE A PASSENGER IS IN THE SEAT. THIS HAPPENS WHETHER THE CAR IS MOVING OR STOPPED. CAR IS A 2012 SUBARU IMPREZA 5-DOOR WAGON, BUILT 10/2011. I SEE 2012 IMPREZA SEDANS HAVE BEEN RECALLED, BUT I AM HAVING THE SAME ISSUE AS THOSE, BUT MY CAR IS A 5-DOOR WAGON AND ISN'T ON THE RECALL LIST. PLEASE EXPAND THE RECALL.

TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CURRY SUBARU, 3040 E MAIN STREET, CORTLAND, NY 10567) WHERE IT WAS DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

PASSENGER AIR BAG TURNS OFF WHILE OCCUPANT IS IN THE PASSENGER SEAT. ALSO SEEMS TO HAPPEN WHEN I PLUG MY PHONE CHARGER INTO THE CAR. ALONG WITH AIR BAG LIGHT GOING OFF, THE ELECTRICAL SYSTEMS IN THE CAR POWERED DOWN WHILE I WAS ON THE HIGHWAY. THIS IS A SERIOUS SAFETY CONCERN. HAPPENS WHILE DRIVING OR STATIONARY.

THE AIRBAG SENSOR DOES NOT DETECT THE FRONT SEAT PASSENGER DURING TRAVEL. THE PASSESGER AIRBAG DISPLAY IS ON AT THE START BUT THEN SWITCHES TO OFF WHILE THE CAR IS MOVING, AFTER AROUND 20 MINUTES OR MORE OF DRIVING. SO FAR, RESTARTING THE CAR HAS PUT THE PASSENGER AIRBAG BACK ON, BUT THIS REQUIRES THE DRIVER TO FIND A SAFE PLACE TO STOP AND RESTART THE CAR. THIS HAPPENED TWICE IN JUNE, ONCE IN JULY, AND NOW TWICE THIS WEEK (BEGINNING OF SEPTEMBER). IN JUNE AND JULY WE WERE ON AN INTERSTATE GOING 70 MPH. THIS WEEK WE WERE DRIVING IN TOWN AT 40 MPH. THE CAR WAS MOVING STRAIGHT AT THE TIME. THE SEAT WAS NOT WET.