2017 SUBARU IMPREZA Complaints

I DRIVE APPROX. 145 MILES A DAY FOR WORK; NORMAL HIGHWAY DRIVING. I BOUGHT MY CAR 2.5 YEARS AGO AND HAVE JUST OVER 96,000 MILES ON IT. IN THIS TIME SPAN I'VE HAD TO REPLACE TWO WHEEL BEARINGS; 40,000 MILES AND 96,000 MILES. THIS SEEMS TO ME TO BE A HIGH RATE OF WEAR ON A FAIRLY CRITICAL PART.

STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET

I'VE HAD SUBARUS MY WHOLE LIFE AND AM A LOYAL CONSUMER. RECENTLY I WAS INVOLVED IN AN ACCIDENT. MY CAR WAS HIT IN THE FRONT ON THE PASSENGER SIDE. I'M INCLUDING A PHOTO TO SHOW YOU THE DAMAGE TO MY 2017 IMPREZA. IT WAS TOTALED AND THANKFULLY, I WAS NOT HURT. THE AIRBAGS DID NOT DEPLOY. IN LIGHT OF THE RECENT INFORMATION THAT WAS RELEASED BY THE NHTSA CONCERNING AIRBAGS NOT DEPLOYING, I FEEL I NEED TO BRING THIS TO YOUR ATTENTION. I WILL BE SENDING THE SAME INFORMATION TO THE NHTSA. I REALIZE IN CERTAIN INSTANCES AIRBAGS DO NOT DEPLOY AND PERHAPS THIS IS ONE OF THOSE TIMES. HOWEVER I WOULD FEEL IRRESPONSIBLE IF I DID NOT BRING THIS TO YOUR ATTENTION. THE CLAIM WAS HANDLED AND THE VIN NUMBER IS . [XXX]. (THIS EMAIL WAS SENT TO SUBARU). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IGNITION LOCKED. WOULD NOT RELEASE. TOOK 20 MINUTES. FINALLY THE LOCK RELEASED. HAVE COMPLAINED TO SUBARU SERVICE, TOLD IT IS ALL IN MY MIND.

TL* THE CONTACT OWNS A 2017 SUBARU IMPREZA. THE VEHICLE WAS SERVICED AT METRO WEST SUBARU (948 WORCESTER ST, NATICK, MA 01760, (508) 651-2000) PER NHTSA CAMPAIGN NUMBER: 17V216000 (FUEL SYSTEM GASOLINE); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 1,304. *BF. *TR

VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE TRAVELING PERPENDICULAR TO EACH OTHER. SPEED OF THE SUBARU WAS BETWEEN 10 AND 20 MPH AT TIME OF IMPACT WITH FULL ABS ACTUATION ON SNOW COVERED ROADS. THE FRONT OF THE SUBARU WAS PUSHED BACK FAR ENOUGH SO THAT THE RADIATOR IS NOW IN CONTACT WITH THE ENGINE. THE DRIVER WAS WEARING HIS SEAT BELT, BUT STILL MADE CONTACT WITH THE A-PILLAR WITH HIS HEAD, CAUSING MINOR INJURIES. THERE WAS NO AIR BAG DEPLOYMENT.

SUBARU IMPREZA 2017, 14.7K MILES: I PURCHASED MY VEHICLE IN JUN 2017. IN JAN 2018 AND AUG 2018, SEVEN AND SIXTEEN MONTHS AFTER PURCHASE, RODENTS CHEWED THROUGH THE SOY-BASED ELECTRICAL WIRING AND WIRE HARNESS, RESPECTIVELY. MY SUBARU SERVICE DEPT. ADVISED ME THE IMPREZA WILL ALWAYS BE PREDISPOSED TO WIRE DAMAGE FROM RODENTS BECAUSE THEY CAN GAIN ACCESS TO GARAGES AND OTHER TYPES OF CAR STORAGE FACILITIES, AND, THEY LOVE THE TASTE OF THE SOY WANTING MORE AFTER THEY EXPERIENCE THE TASTE. SUBARU WAS WELL AWARE OF THE SOY WIRING PROBLEM AS EARLY AS 2015 AND WAS SUED BECAUSE OF IT IN 2017. EVEN SO, SUBARU DID NOT CORRECT THE PROBLEM, AND IN FACT, OBVIOUSLY CONTINUES TO MANUFACTURE VEHICLES CONTAINING SOY-BASED PRODUCTS THAT ARE A PROVEN ATTRACTANT TO RODENTS. IN AN ATTEMPT TO COMPLETELY PREVENT RODENTS FROM BEING ABLE TO ACCESS MY CAR, AND AFTER MANY, MANY RODENT ABATEMENT ATTEMPTS, I WAS FORCED TO BUY A CAR BUBBLE WHERE I COULD LITERALLY SEAL THE CAR INSIDE AND PROTECT IT. SUBARU'S NEGLIGENCE CAUSES A BUILT-IN FINANCIAL LIABILITY FOR MANY IMPREZA OWNERS. AS OF OCT 2018, THE REPAIRS, RODENT ABATEMENT AND CAR BUBBLE HAS COST $2,000+ DOLLARS. SUBARU USED PROVEN RODENT ATTRACTANTS IN IMPREZA VEHICLE PRODUCTION CAUSING 1) UNNECESSARY REPAIRS EVEN FOR NEW CAR OWNERS WHO RIGHTFULLY DO NOT HAVE ANY EXPECTATION THAT THE VEHICLE WILL REQUIRE REPAIRS BECAUSE OF SOY INDUCED RODENTS, 2) FINANCIAL HARDSHIP FROM REPAIRS THAT CAN BE EXTENSIVE AND EXPENSIVE, AS WELL AS THE COST OF PRIMARY AND SUPPLEMENTAL RODENT ABATEMENT PROGRAMS, 3) INCONVENIENCE HAVING TO DEAL WITH ONGOING, SIMILAR TYPES OF REPAIRS AND RELATED INSURANCE CLAIMS, AND, 4) THE ROUTINE OF THE TIME AND EFFORT REQUIRED TO REMOVE AND REPLACE A VEHICLE THAT HAS TO BE HOUSED IN A CAR BUBBLE. DESPITE MY REQUESTS, THE DEALERSHIP REFUSED TO MAKE ANY AND ALL REPAIRS UNDER THE MANUFACTURER WARRANTY.

THE RPM IS DROPPING TO 6,000 TO 5,800. EVERY TIME I APPLY THE BREAK ALL THE WAY. FELT THE VIBRATION OF THE CAR EVERY TIME THE CAR IS STOP. TOOK IT TO THE 2 DIFFERENT DEALER STILL DON'T KNOW WHAT TO DO WITH IT. I ALSO CALL THE SUBARU MAIN OFFICE THEY SAID THERE IS NOTHING THEY CAN DO. THEY EVEN SEND ME A GIFT FOR NO REASON AFTER I YELL AT THEM OVER THE PHONES.

THE LOW-OIL LIGHT HAS ILLUMINATED TWICE WITHIN THE FIRST 11,400 MILES. SUBARU OF AMERICA HAS TOLD THAT THIS OIL CONSUMPTION IS NORMAL. HOWEVER, WE FIND IT EXCESSIVE AND POTENTIALLY DANGEROUS. WE NEVER WOULD HAVE PURCHASED THE CAR IF WE HAD KNOWN ABOUT ITS OIL CONSUMPTION. SUBARU SHOULD PLACE A WINDOW STICKER WARNING DRIVERS TO CARRY EXTRA OIL TO PREVENT GETTING STRANDED WITH A BLOWN ENGINE.

CAR ONLY YEAR OLD. RUST ON SUSPENSION COMPONENTS REAR OF CAR. SEE ATTACHED PHOTOS.