2020 SUBARU LEGACY Complaints

View complaints related to 2020 SUBARU LEGACY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2020 SUBARU LEGACY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 SUBARU LEGACY
    - PALMYRA, VA

    A FEW DAYS AGO I CAME OUT TO MY PARKED CAR SITTING IN THE DRIVE WAY AND WHEN I SAT DOWN I NOTICED A LARGE CRACK IN THE WINDSHIELD FROM THE PASSENGERS SIDE THAT STARTED AT THE VERY BOTTOM AND TOOK A RIGHT TURN AND IS GOING TO EXTEND ALL THE WAY ACROSS MY LINE OF SIGHT. THE CAR HAS NO SIGNS OF DAMAGE AND IT LOOKS AS IF THE CRACK STARTED BELOW THE PLASTIC OF THE WINDSHIELD. I BELIEVE THIS IS A PROBLEM FROM THE FACTORY AS THERE IS NO SIGNS OF DAMAGE AND THE CAR HAD NOT MOVED IN SEVERAL DAYS.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - NAPERVILLE, IL

    WHILE DRIVING ON A HIGHWAY I NOTICED A SMALL CRACK ON THE LOWER CORNER OF THE PASSENGER SIDE WINDSHIELD THAT APPEARED FOR NO APPARENT REASON. I DIDN'T HEAR ANYTHING HIT THE GLASS. BY THE FOLLOWING MORNING THE CRACK EXTENDED FROM THE LOWER PASSENGER CORNER TO THE CENTER OF THE WINDSHIELD MAKING IT NEARLY TWO FEET LONG.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - OMAHA, NE

    WINDSHIELD CRACKED HALF THE LENGTH OF THE WINDSHIELD. DON'T RECALL ANYTHING HITTING IT.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - BETHESDA, MD

    I WAS DRIVING ON THE CAPITAL BELTWAY IN SILVER SPRING DURING EVENING RUSH HOUR GOING APPROXIMATELY 60 MPH WHEN THE VEHICLE STARTED TO SLOW DOWN ON ITS OWN AND THE WARNING LIGHTS ON THE DASH ASSOCIATED WITH THE EMERGENCY BRAKING SYSTEM ( WHICH CAUSES THE CAR TO ABRUPTLY STOP IF YOU ARE GOING TO CRASH) STARTED TO FLASH. IT LASTED ABOUT 5-10 SECONDS . I DID NOT TAKE MY FOOT OFF THE GAS OR BRAKE THE CAR. THEN IT ACCELERATED ON ITS OWN TO 60 MPH.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - AUBURN, AL

    I LEASED A 2020 SUBARU LEGACY, AND THE WINDSHIELD SPONTANEOUSLY CRACKED WHILE THE VEHICLE WAS STATIONARY AND PARKED AT MY HOME. THE WINDSHIELD SPONTANEOUSLY CRACKED FROM LEFT TO RIGHT IN THE DRIVERS LINE OF SIGHT ON THE MORNING OF AUGUST 21, 2020. THERE WAS NO WARNING, NO CHIP, CRACK OR NOTICEABLE DEFECT IN THE WINDSHIELD FROM WHICH THE CRACK COULD HAVE ORIGINATED. I PARKED THE CAR ON THE EVENING OF AUGUST 20TH AND ON THE MORNING OF AUGUST 21ST THE WINDSHIELD CRACK ACROSS THE WIDTH OF THE WINDSHIELD APPEARED. WHILE SEARCHING OUT A POSSIBLE CAUSE OF THIS STRANGE OCCURRENCE, I NOTICED THAT THERE ARE NUMEROUS SUBARU OWNERS WHICH HAVE REPORTED THE SAME ISSUE TO SUBARU AND SEVERAL HAVE JOINED A CLASS ACTION LAW SUIT. IT IS VERY DANGEROUS BECAUSE THE AFFECTED AREA OBSTRUCTS THE DRIVERS FIELD OF VISION AND LIGHT GET REFLECTED INTO THE DRIVERS EYE'S DURNING DAYLIGHT DRIVING HOURS.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - HAYES, KS

    TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S BOTTOM SIDE THE WINDSHIELD CRACKED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED THROUGH THE INSURANCE COMPANY HOWEVER, MONTHS LATER THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED IN THE GARAGE. THE DEALER WAS NOT CONTACTED FOR THE SECOND INCIDENT. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 SUBARU LEGACY
    - LAKEWOOK, OH

    SPONTANEOUS CRACK IN MY WINDSHIELD WHILE DRIVING. NOTHING STRUCK THE WINDSHIELD.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - DORR, MI

    LEFT HOME TO TAKE MY WIFE TO WORK AT 7:45 AM ON AUGUST 7, 2020 IN A LOANER CAR SUPPLIED TO US BY MAPLE HILL SUBARU OF KALAMAZOO MICHIGAN WHILE OUR 2015 SUBARU WAS HAVING EMISSIONS AND RECALL WORK BEING PERFORMED ON IT. WE HAD TRAVELED A FEW MILES SOUTHBOUND WHEN WE APPROACHED A FOUR WAY STOP WHERE WE MADE A LEFT TO HEAD EAST AFTER COMPLETING THE TURN THE SUN WAS DIRECTLY IN OUR VISION WE BOTH PUT OUR VISORS DOWN WE WERE JUST STARTING TO ACCELERATE APPROXIMATELY 15 MPH WHEN WE HEARD A POP. THESE ARE PAVED RURAL ROADS NO ONE OTHER THAN US WAS AT THE INTERSECTION OF THE FOUR WAY OR IN FRONT OF US HEADING EASTBOUND AFTER TRAVELING A SHORT DISTANCE MAYBE A HALF MILE CRACKS STARTED SPREADING ACROSS BOTH SIDES OF THE WINDSHIELD FROM THE UPPER PASSENGER SIDE OF THE WINDSHIELD. THIS WAS A LOANER CAR,I RETURNED IT THE FOLLOWING MONDAY, THERE WERE NO CHIP OR CRACKS IN THIS WINDSHIELD, THERE WERE NO OTHER VEHICLES AROUND US WHEN THIS HAPPENED. THIS VEHICLE HAS APPROXIMATELY 6000 MILES ON IT. THERE WAS ONE THING I DID NOTICE ON THIS WINDSHIELD IN THE MORNING WHEN THERE WAS MOISTURE ON IT YOU COULD SEE SUCTION CUP MARKS ON ALL FOUR CORNERS OF THE WINDSHIELD WHICH COULD INDICATE THIS HAS HAPPENED BEFORE WITH THIS VEHICLE.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - DANBURY, CT

    WHILE SITTING IN VEHICLE, IN MY DRIVEWAY, A SMALL CRACK STARTED TO FORM IN DRIVER'S SIDE FRONT WINDSHIELD. CAR WAS NOT MOVING, NOT RUNNING. NEXT MORNING WENT TO WORK. CRACK WAS NOW OVER 10 INCHES LONG, FROM TOP TO BOTTOM OF WINDSHIELD. TOOK CAR TO DEALER TO REPORT IT. THEY TOOK PICTURE AND TOLD ME IT WAS PROBABLY HIT BY SOMETHING DURING THE DAY. I RAN MY FINGER OVER THE OUTSIDE OF THE GLASS AND COULD FEEL NOTHING. ENDED UP GOING THROUGH INSURANCE AND GETTING WINDSHIELD REPLACED.

    Source: NHTSA WEB SITE
  • 2020 SUBARU LEGACY
    - RANCHO POLAS VERDES, CA

    TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, SHE HAD BEEN NOTIFIED BY OTHER DRIVERS THAT HER HEADLIGHTS WERE TOO BRIGHT AND DISTRACTING. THE CONTACT STATED THAT ONE DAY WHILE HER HUSBAND WAS DRIVING AT APPROXIMATELY 65 MPH, ANOTHER VEHICLE HAD ATTEMPTED TO PASS THE VEHICLE. UPON PASSING THEIR VEHICLE, THE OTHER DRIVER ASSUMED THAT HER HUSBAND WAS TRYING TO ANTAGONIZE HIM BY FLASHING HIS HIGH BEAMS; HOWEVER, THE CONTACT HAD THE HEADLIGHTS SET AT THE NORMAL LEVEL. THE OTHER DRIVER BECAME ENRAGED AND ATTEMPTED ON NUMEROUS OCCASIONS TO RUN THEIR VEHICLE OFF OF THE ROAD. THE CONTACT WAS UNABLE TO GET THE CONTACT'S LICENSE PLATE AND THE POLICE WERE CALLED FOR ASSISTANCE. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD SPOKEN TO SUBARU PACIFIC(14700 HINDRY AVE, HAWTHORNE, CA 90250) AND INFORMED THAT THEY WERE UNABLE TO SWITCH OUT THE ORIGINAL HEADLIGHTS; THEY OFFERED NO FURTHER ASSISTANCE. A MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE