2010 SUBARU LEGACY Complaints

THE 2010 SUBARU LEGACY GT HAS A DEFECT IN THE SENSOR THAT DETERMINES WEIGHT IN THE PASSENGER SEAT. THIS SENSORS FUNCTION IS TO TURN THE AIRBAG ON OR OFF DEPENDING ON THE AMOUNT OF WEIGHT IN THE SEAT. WITH A 114 POUND WOMAN IN THE PASSENGER SEAT, THE AUTOMATIC AIRBAG SENSOR DOES NOT SIGNAL FOR THE AIRBAG TO BE READY TO DEPLOY AND CONTINUES TO BE IN THE OFF MODE. AFTER TAKING THE VEHICLE TO MULTIPLE SUBARU DEALERSHIPS, I WAS INFORMED THAT THE NEEDED WEIGHT TO TURN THE AIRBAGS TO THE ON MODE WAS 17 POUNDS. MY 114 POUND WIFE IS FAR MORE THAN 17 POUNDS BUT THE AIRBAG SENSOR STILL DOES NOT TRIP TO THE ON MODE. I AM WORRIED THAT A PASSENGER WILL NOT BE PROTECTED IN A POSSIBLE CRASH. *TR

FRONT PASSENGER AIRBAG WORKS INTERMITTENTLY. PURCHASED NEW 2010 LEGACY FROM HUDSON SUBARU JERSEY CITY IN MAR 2010. FRONT PASSENGER AIRBAG LIGHT IS FREQUENTLY OFF WHEN I AM SITTING IN SEAT (5'7" & 135LBS). IS PROPERLY ACTIVATED HALF OF THE TIME. TRIED MANY THINGS TO GET AIRBAG TO TURN ON INCLUDING: 1. WITH CAR RUNNING, UNFASTENING PASSENGER SEATBELT AND REFASTENING 2. WITH CAR RUNNING, OPENING PASSENGER DOOR, EXITING CAR AND GETTING BACK IN 3. EXITING CAR, SHUTTING CAR OFF, RESTARTING CAR AND GETTING BACK IN 4. WITH CAR RUNNING LIFTING MYSELF UP AND OFF SEAT AND SITTING BACK DOWN AS HARD AS POSSIBLE. HUSBAND TOOK CAR TO HUDSON SUBARU ON 11/9/10 AND THEY RECALIBRATED SEAT MODULE AND SENSOR. PROBLEM PERSISTED SO HE CALLED HUDSON SUBARU ON 10/12/11. SAID THEY HAVE RECEIVED A NUMBER OF CALLS REGARDING THIS ISSUE, BUT THAT THERE IS NOTHING THEY CAN DO. SENSOR IS DESIGNED TO ACTIVATE AIRBAG WHEN 90LBS OF PRESSURE IS APPLIED TO SEAT. IF A SMALLER PERSON IS NOT SITTING SQUARELY IN SEAT, SENSOR MAY NOT DETECT PERSONS WEIGHT AND AIRBAG WILL NOT BE ACTIVATED. CALLED SUBARU ON 10/12/11 AND OPENED A CASE. ALSO EMAILED SUBARU ON 10/20. RECEIVED EMAIL REPLY ON 10/26 REQUESTING I BRING CAR TO DEALERSHIP AND MEET WITH A FIELD REP. ON 11/1 REP INDICATED WEIGHT SETTING IS NOT 90LBS ITS CLOSER TO 112LBS. SAID HE MET WITH A COUPLE IN FLEMINGTON HAVING SAME ISSUE AND HAD TO REPLACE GEL BLADDER IN SEAT. HE ASKED TO SEE CAR AND CHECKED TO BE SURE SEATBACK NOT RECLINED AND THEN ASKED ME TO SIT IN CAR. POINTED OUT THAT BACKS OF MY THIGHS DID NOT TOUCH SEAT AND SUGGESTED MY FULL WEIGHT WAS NOT BEING DETECTED BY SENSOR. HE KEPT CAR OVERNIGHT AND PERFORMED DIFFERENT TESTS, BUT WAS UNABLE TO REPLICATE PROBLEM. HE EMAILED ME A PAGE FROM OWNERS MANUAL WHICH DETAILED HOW SOMEONE SHOULD SIT IN SEAT AND STEPS AN OWNER SHOULD TAKE IF THE AIRBAG DOES NOT ACTIVATE. *TR

BETWEEN 60-75 MPH THERE IS A STRONG VIBRATION ON THE STEERING WHEEL. NUMEROUS PEOPLE HAVE THIS PROBLEM WITH THE LEGACYS AND OUTBACKS. *TT

THE CAR EXPERIENCES A 2-3 SECOND INTERMITTENT HESITATION FOLLOWED BY THE CAR JETTING FORWARD. IN ADDITION, THE VEHICLE HAS EXPERIENCED OCCASIONAL STALLING. IT HAS BEEN TAKEN TO THE DEALERSHIP SOME 22 TIMES FOR THE SAME ISSUE AND UPON RECREATING THE PROBLEM I WAS TOLD IT IS A 'FUNCTION OF THE TRANSMISSION.' THE CAR IS UNSAFE AND HAS NEARLY RESULTED IN SEVERAL ACCIDENTS. IT APPEARS THAT THERE IS SOME ELECTRICAL ISSUE RATHER THAN THE TRANSMISSION HOWEVER, THE CAR TENDS TO EXPERIENCE ISSUES GENERALLY BETWEEN 15-20MPH, 30-35MPH, AND 55-60MPH. *TT

LEGACY 2010 GT - PASSENGER SEAT AIRBAG LIGHT OFF WHEN PASSENGER WEIGHS 125 LB OR LESS. ADULT IS A FULL SIZE ADULT: 120 LB, 5'5", 37 YEARS OLD WOMAN. *TR

VERY BAD VIBRATION IN STEERING WHEEL AND FRONT END IN SPEEDS IN EXCESS OF 40MPH. MANY OTHER SUBARU LEGACY OWNERS ARE ALSO EXPERIENCING THIS. THE WHEEL SHAKES AND REQUIRES NUMEROUS AND FREQUENT ADJUSTMENTS AS IT VIBRATES CONSTANTLY. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS WITH NO KNOW FIX FROM SUBARU. *TR

WE PURCHASED THE CAR NEW, DECEMBER, 2009. DEALER IS OVER AN HOUR DRIVE FROM HOME IN ANOTHER STATE. CAR IS PAMPERED AND KEPT IN GARAGE WHEN NOT BEING USED. JUST IN A COUPLE MONTHS DEVELOPED A PRONOUNCED THUMP IN THE REAR UNDER THE CAR. INTERMITTENT, AND THERE IS A FEEL OF THE CAR VIBRATING OR SHIMMYING, IF VERY SLIGHTLY AT THE SAME TIME. WE BACK OUT OF DRIVEWAY INTO STREET TURNING WHEEL TO LEFT, STRAIGHTEN, DRIVE FORWARD 80 FEET TO THE STOP SIGN. ACCELERATE AND TURN TO THE RIGHT, THERE IS A THUMP FROM UNDER THE REAR OF THE CAR. NEXT STOP TO THE RIGHT IT DOESN'T DO IT. ONLY AT THE NEXT TURN TO THE LEFT DOES IT MAKE THE SAME THUMP. WE TOOK EVERYTHING POSSIBLE THAT MIGHT ROLL, OUT OF THE CAR, AND IT STILL DOES IT. CANNOT SEEM TO DUPLICATE AT THE DEALER. THE FIRST SERVICE WE EXPRESSED CONCERN, THEY LOOKED AT IT AND SAID THEY TIGHTENED A BUSHING. THEY HAVE HAD THE CAR 4 TIMES SINCE FOR OTHER ISSUES OF RATTLES AND NOISES, A COUPLE RECALLS FOR DEFECTIVE HOSE AND WIRING AND RECENTLY BLUE-TOOTH FAILURE WHICH WE ARE STILL GOING AROUND WITH THEM. THEY REPLACED SOUND DEADENING IN THE DOORS BECAUSE IT HARMONIOUSLY VIBRATED AT THE PITCH OF SCRAPING FINGER NAILS ON THE CHALKBOARD, AND GIVE ME THE DEER IN THE HEADLIGHT LOOK WHEN I MENTION THE FIRST SERVICE AND THE TERM, BUSHING. WHEN I TAKE COWORKERS OUT TO LUNCH, THEY SAY, WHAT WAS THAT NOISE (THUMP), SO I KNOW I'M NOT IMAGINING IT. MY CONCERN IS THAT SOMETHING IN THE SUSPENSION IS SHIFTING BACK AND FORTH, SIDE TO SIDE, AND SOMETHING IS GOING TO FAIL, CAUSING LOSS OF CONTROL OR DEATH. MAKES ME AFRAID TO DRIVE CAR. 14 MONTHS OF OWNERSHIP AND WE ONLY HAVE 8,650 MILES ON THE CAR, SO IT'S NOT LIKE WE ABUSE IT. *TR

FRONTAL DRIVER'S AIRBAG DID NOT DEPLOY WHEN AUTOMOBILE STRUCK A UTILITY POLE HEAD-ON WITH SUFFICIENT FORCE TO DAMAGE IT BEYOND ECONOMIC REPAIR. ONLY OCCUPANT WAS OPERATOR, AND WAS USING SEATBELT BUT WAS INJURED DUE TO FORCE OF IMPACT AGAINST THE STEERING WHEEL. NOTE 1: MILEAGE IS UNKNOWN. FIGURE SUPPLIED IS AN ESTIMATE. NOTE 2: PHOTOGRAPHS OF THE DAMAGE ARE AVAILABLE AND THE VEHICLE IS BEING PRESERVED FOR FURTHER EXAMINATION. NOTE 3: THIS REPORT IS BEING SUBMITTED BY A PROFESSIONAL MOTOR VEHICLE ACCIDENT RECONSTRUCTION. THE CONTACT INFORMATION IN THIS FORM IS THAT OF THE ENGINEER WHO IS INVESTIGATING THE ACCIDENT. *TR

REAR-ENDED BY DRIVER COMING AT FAST SPEED, SHOVED US INTO CAR IN FRONT OF US TWICE, ALTHOUGH I HAD MY FOOT FIRMLY ON BRAKE. NO AIRBAGS DEPLOYED. MY RIGHT KNEE WAS RAMMED INTO THE SHARP, HARD PLASTIC AREA UNDER THE STEERING WHEEL, WHICH RESULTED IN A DEEP CUT AND BRUISES WHICH ENDED UP BEING DIAGNOSED AS TORN ACL/MINISCUS AND A FRACTURE. I UNDERWENT SURGERY IN ORDER TO REPAIR MY KNEE. SHORTLY AFTER SURGERY, I RECEIVED A RECALL REGARDING THE AIRBAGS IN THE CAR AND A COMPONENT WAS REPLACED IN THE STEERING COLUMN. I BELIEVE THAT THE AREA UNDER THE STEERING WHEEL OF THE 2010 SUBARU LEGACY IS DANGEROUS AND NEEDS TO BE MODIFIED. *TR

2010 SUBARU LEGACY - HAS A VIBRATION IN STEERING WHEEL AND IN SEAT - GONE BACK DEALERSHIP 2 TIMES ALREADY, ONCE FOR A ROAD FORCE BALANCE DIDN'T WORK, 2ND TIME NEW TIRES, NEW STEERING DAMPENER, SUSPENSION SHIM, WHEEL ALIGNMENT AND STILL HAVE A VIBRATION. NOW THEIR SEEMS TO A LITTLE PLAY IN STEERING AT HIGH SPEEDS ON TURNS SINCE STEERING DAMPENER WAS REPLACED.. THERE IS A TSB ABOUT THIS ISSUE FIX FROM SUBARU DOESN'T SEEM TO WORK. *TR