2015 SUBARU LEGACY Complaints

AT THE FIRST REFUELING OF THE CAR AFTER PURCHASE, THE FUEL DOOR DID NOT OPEN WHEN THE LEVER WAS PULLED. EVENTUALLY IT DID OPEN AFTER MULTIPLE ATTEMPTS. AT THE SECOND REFUELING OF THE CAR, APPROXIMATELY 450 MILES AFTER THE FIRST TIME, ONCE AGAIN THE DOOR DID NOT OPEN. IT OPENED FINALLY AFTER ABOUT 10 MINUTES WITH ONE PERSON OPERATING THE LEVER AND ANOTHER FORCING THE DOOR. THE NEXT DAY, THE CAR WAS TAKEN TO THE DEALERSHIP WHERE THE FUEL DOOR PIN WAS ADJUSTED TO RECTIFY THE PROBLEM.

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING AT 65 MPH, THE EYESIGHT SYSTEM ACTIVATED PREMATURELY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200. MA 10/15/2015 UPDATED 11/30/2017*CN

OUR WINDSHIELD DEVELOPED A CRACK THAT GREW OVER TWO DAYS AND NOW EXTENDS HALF THE WIDTH OF THE WINDSHIELD. WE DISCOVERED THIS CRACK WHEN GETTING INTO THE CAR AFTER IT WAS PARKED. THERE IS NO OBVIOUS REASON FOR THIS CRACK. WE HAVE NO MEMORY OF HITTING OR BEING HIT BY ANY OBJECT. I UNDERSTAND THAT SUCH SPONTANEOUS CRACKS HAVE APPEARED ON OTHER SUBARU OUTBACKS AND LEGACIES.

OUT OF NOWHERE THE WINDSHIELD STARTED TO CRACK - STARTED ON THE EDGE OF THE WINDSHIELD ON THE PASSENGERSIDE ABOUT 8-10 INCHES FROM THE BOTTOM - AT THIS POINT IT HAS SPREAD PAST THE MIDDLE OF THE WINDSHIELD LEAVING A HORIZONTAL CRACH THAT PRETTY MUCH SPLIT MY WINDSHIELD IN HAVE - THE WINSHIELD IS CURRENTLY ON BACKORDER WITH NO ETA AS TO WHEN IT WILL BE AVAILABLE

GAS LID WOULD NOT RELEASE AFTER PULLING THE LEVER. THIS HAS HAPPENED MULITIPLE TIMES PRIOR WITHOUT ME REALIZING IT WAS A PROBLEM BECAUSE THE SECOND TIME I PULLED THE LEVER IT WOULD RELEASE - THIS LAST TIME IT WOULD NOT RELEASE EVEN AFTER MULTIPLE PULLS - I HAD TO PUSH THE GAS DOOR FORWARD WITH THE PALM OF MY HAND AND THEN PRY OPEN

WITHIN A MONTH OF BUYING A BRAND NEW SUBARU LEGACY 2015, MY WINDSHIELD SPONTANEOUS CRACKED WHILE DRIVING ON AN OPEN-AIR INTERSTATE AWAY FROM OTHER CARS. AT FIRST I THOUGHT MAYBE A PEBBLE HIT THE WINDSHIELD, BUT UPON LATER INSPECTION I COULD NOT FIND A DISTINCT STARTING POINT FOR THE CRACK IN THE WINDSHIELD CRACK (NO DENTS OR PLACES WHERE SOMETHING MIGHT HAVE HIT MY CAR). THE CRACK INITIATED FROM THE VERY BOTTOM OF THE MIDDLE OF THE WINDSHIELD AND EXTENDED ABOUT 6-8 INCHES FROM THE BOTTOM OF THE WINDSHIELD.

FROM A SLOW ROLL MAKING A RIGHT HAND TURN. PUT MY FOOT ON THE GAS PEDDLE AND GOT NO REPLY FOR ABOUT 3-4 SECOND THEN THE CARD PULLED OUT VERY FAST THIS OFTEN. MOST OF THE TIME FROM A STOP AT A STOP SIGN. NO MOVEMENT FOR ABOUT 3-5 SECONDS. ALSO, THEN JUMPS OUT FAST. TOOK BACK TO DEALER. THEY COULD NOT FIND THE PROBLEM. JUNE 18, 2015 CALLED MAIN OFFICE OF SUBARU.. THEY SENT ME TO A LOCAL DEALER. JUNE 24, 2015. CAR WITH THEM FOR 2 DAYS. NO RESPONSE. VERY SCAREY.

THE WINDSHIELD CRACKED FROM THE LOWER PASSENGER SIDE. THREE LARGE CRACKS ONE OF WHICH IS NOW ALMOST ALL THE WAY OVER IN FRONT OF THE DRIVER. THERE WAS A CHIP WHERE THE CRACK STARTED. THE BIG PROBLEM IS THAT THE WINDSHIELDS ARE ON BACK ORDER WITH NO IDEA HOW LONG IT WILL BE TO GET A REPLACEMENT. I HAVE HAD CARS WITH ROCK CHIPS BEFORE AND USUALLY GET THEM FILLED, BUT THIS WINDSHIELD CRACKED ALMOST IMMEDIATELY WHILE ON A ROAD TRIP. I THINK IT IS OBVIOUS THAT SUBARU HAS A PROBLEM WITH POOR QUALITY WINDSHIELDS IF THEY CANNOT MAKE THEM FAST ENOUGH TO REPLACE ALL THE DAMAGED ONES. THE CAR DOES HAVE THE EYESIGHT SYSTEM AND THERE IS NO AFTERMARKET WINDSHIELD AVAILABLE.

WHILE DRIVING OVER RUTTED ROADS BETWEEN 10-15 MPH THE FRONT OF THE VEHICLE MAKES A THUMPING/CLUNKING NOISE. THE NOISE IS COMING FROM THE FRONT SUSPENSION AND AFTER DRIVING A LOANER THAT WAS THE SAME MODEL AND YEAR I KNOW THIS IS NOT NORMAL OPERATION. THREE SERVICE DEPARTMENTS HAVE SAID THE NOISE IS EITHER NON-EXISTENT OR NORMAL. FURTHERMORE THE CAR VIOLENTLY REACTS TO ANY ROAD IMPERFECTIONS AND BOUNCES ON SMOOTH ROADS.

ON APRIL 11TH WE BOUGHT OUR BRAND NEW SUBARU LEGACY IT HAD MAYBE 34 MIILES ON IT (GIVE OR TAKE) MY HUSBAND DRIVES THE CAR AND A COUPLE OF DAYS HAVING THE CAR THE RADIO/BACKUP CAMERA/PHONE SYSTEM CRASHES- IT HAPPENED A COUPLE OF TIMES. ON APRIL 14TH MY HUSBAND BROUGHT THE CAR INTO SERVICE. NOW I AM GOING TO JUST SPEED THINGS UP PUT ALL SERVICE VISITS IN ONE EXPLANATION AS I DO NOT HAVE MANY CHARACTERS LEFT. IN THE 8 TIMES THAT WE HAVE BEEN TO SERVICE WITH LOANER CARS, THEY REPLACED THE RADIO ONCE. THEY COULDN'T REPLICATE THE ISSUE, SO WE SENT THEM VIDEO OF IT. THEY HAD NO CLUE WHAT TO DO WITH IT SO THEY SENT TO JAPAN AND WAITING FOR AN ANSWER. IN THE MEANTIME, THERE IS A SWEET SMELL COMING FROM THE ENGINE. SERVICE SAYS THAT THERE IS NO LEAK AND THE SMELL IS NORMAL AND FINE. WE DO NOT AGREE. I HAVE HAD MANY NEW CARS AND THE ENGINE NEVER SMELLS LIKE THAT. WHEN MY HUSBAND PICKED UP THE CAR YESTERDAY FROM SERVICE THERE IS A HUGE DING IN THE BACK SIDE. MY HUSBAND DIDN'T NOTICE UNTIL HE GOT HOME. I HAVE ALREADY CALLED SUBARU CORPORATE AND EVERY TIME THEY SAY, "WE HAVE TO HEAR WHAT SERVICE HAS TO SAY." IT HAS BEEN TWO MONTHS AND STILL NO RESOLUTION. HOW LONG AM I SUPPOSED TO WAIT TO SEE WHAT THE NEXT STEPS ARE?