2011 SUBARU LEGACY Complaints

WHEN I ENTER OR LEAVE THE 2011 LEGACY FROM THE FRONT DRIVER'S SIDE SEAT AND TWIST MY RIGHT FOOT IN THE PROCESS, THE FLOOR MAT COMES UNHINGED FROM THE KNOBS THAT ARE SUPPOSED TO HOLD IT IN PLACE. IF I DO NOT NOTICE THIS, THEN THE MAT SLIDES AROUND WHEN I DRIVE. I FEAR IT COULD SLIDE UNDER THE BRAKE OR GAS PEDAL AND JAM THEM UP. IT IS THE ORIGINAL FLOOR MAT. IT IS A BIT FLIMSY AND THE HOLES FOR THE KNOBS ARE TOO BIG. TODAY, I NOTIFIED SUBARU OF THIS AND WILL ALSO BE SHOWING THIS TO MY SUBARU DEALER. *TR

ON TWO SEPARATE OCCASIONS, I PUT THE VEHICLE INTO DRIVE AND REMOVED MY FOOT FROM THE BRAKE, BEFORE ACCELERATING; THE CAR ROLLED FORWARD IN A SHUTTERING MANOR AND THEN LUNGED FORWARD SEVERAL FEET (4-6 FT). THE RPMS SEEMED TO DROP (500-700 RPM) AND THEN SPIKE (1,200-1,500 RPM) WITH NO ACCELERATION AT TIME OF THE INCIDENT. I IMMEDIATELY APPLIED THE BRAKE AND STOPPED FOR SEVERAL SECONDS. I THEN TOOK MY FOOT OFF THE BRAKE AGAIN AND THE VEHICLE SEEMED TO RUN FINE. THE ENGINE WAS NOT COLD AT THE TIME ON OCCURRENCE; IT HAD BEEN DRIVEN APPROX. 30 MINUTES BEFORE THE INCIDENT. *TR

AT APPROX 60-65 MPH I AM GETTING VIBRATION TO THE CAR- STEERING AND DRIVER SEAT. *JS

6 SPEED MANUAL TRANSMISSION. VEHICLE STALLS, AND ROUGH IDLES INTERMITTENTLY WHILE AT STOP LIGHT OR OTHER TRAFFIC CONTROL. VEHICLE ALSO STALLED WHILE ON HIGHWAY TWICE DISABLING POWER STEERING, AND POWER BRAKING. BROUGHT BACK TO DEALER AND THEY WERE UNABLE TO REPLICATE ISSUE. ISSUE OCCURRED AGAIN, BROUGHT BACK TO DEALER 2ND TIME SAME RESULTS. 3RD TIME ISSUE WAS REPLICATED WHILE I WAS IN VEHICLE WITH TECH. TECHNICIAN STATED THAT THEY WILL ADDRESS IT. LEFT OVER WEEKEND. TUESDAY DEALER NOTIFIED ME THAT THE VEHICLE WAS EXPERIENCING A POWER DRAW AFTER THE WINDOW OR ELECTRONIC BRAKE WERE USED, AND THE FACTORY ADVISED THAT THE COMPUTER WOULD NEED TO BE "RE-FLASHED" BUT CURRENTLY, THERE IS NO RE-FLASH PROGRAM DEVELOPED, AND THERE IS NO TIME LINE AS TO WHEN IT WOULD BE. CONTACTED SUBARU AMERICA CUST. SERV. DISTRICT MANAGER TEST DROVE AND WAS UNABLE TO REPLICATE. SO AS FAR AS THE DEALER AND SUBARU ARE CONCERNED, THERE IS NO ISSUE. VEHICLE STILL STALLS INTERMITTENTLY. FILED COMPLAINT WITH CT DVM LEMON LAW, AND NOW WITH NHTSA. *TR

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE ILLUMINATION OF THE EXTERNAL HEADLIGHTS WAS LIMITED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2011 SUBARU LEGACY. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY HARD TO CONTROL WHEN DRIVING IN HEAVY WINDS OR WHEN A HEAVY VEHICLE WOULD PASS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER DISCOVERED THAT THE RIGHT REAR FOUND TO BE SLIGHTLY OUT OF ALIGNMENT. THE DEALER PERFORMED AN ALIGNMENT AND THE CONTACT STATED THAT THE REPAIR PARTIALLY CORRECTED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT ALL OF THE 2011 SUBARU LEGACY VEHICLES RODE THE SAME IN HEAVY WINDS DUE TO THE VEHICLE DESIGN. IN ADDITION, THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS MOVED ONE INCH IN EITHER DIRECTION, THE ENGINE RPMS WOULD INCREASE EXCESSIVELY AND THE VEHICLE WOULD ROLL FORWARD INDEPENDENTLY. THE DEALER ADVISED THAT THE SOFTWARE IN THE PCM WAS THE CAUSE OF THE FAILURE BUT COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,000.

FEELING UNSTEADY ON HIGHWAY SPEEDS 60+, WHISTLE NOISE IN HEATER VENT NOT FIXED BY DEALER, VOLUME BUTTONS ON STEERING WHEEL NOT WORKING BROUGHT IN 4 TIMES TO DEALER TO FIX, WHISTLE NOISE IN WINDOW WAS TOLD IS THE MIRRORS OUTSIDE HOWEVER WHEN ROLL WINDOW UP AND DOWN SEVERAL TIMES...IT HITS THE TOP HARD, BUT SHUTS FULLY AND NOISE STOPS SOUND LIKE WINDOW WILL BREAK, HARD START 3X DEALER ASKED WHERE I BUY MY GAS, HOOD OF CAR VIBRATES ON HIGHWAY, HEAT COMES OUT STRONG ON WINDSHIELD ON FOOT SETTING, DEALER SAID NORMAL AND SHOWED MAP HOWEVER ITS THE SAME AS SETTING IT TO FOOT AND WINDSHIELD SETTING, MILEAGE: ON FULL SAYS 430, I CLOCKED IT AND WHEN IT SHOWED 380 WE HAD ONLY DROVE 17 MILES INACCURATE. CUP HOLDER BROKE AFTER PUTTING WATER BOTTLE IN IT WAS REPLACED BY DEALER, TRANSMISSION SHIFTING DOWN BY BUCKING DEALER STATED MEMORIZES DRIVING. INSIDE SCRATCHES EASY CHEAP. HAVE CASE W SUBARU OF AMERICA BUT GETTING NOWHERE. *TR

WHEN TRAVELING AT 60 + MPH THE VEHICLE FEELS UNSTABLE AND TENDS TO "FLOAT" IN THE LANE. TIRE PRESSURE IN ACCORDING TO THE BOOK. THE CAR TRACKS NORMALLY AT SLOWER SPEEDS. THE CAR IS 5 MO OLD AND GAS 8K MILES

FRONT PASSENGER AIRBAG SENSOR DOES NOT DETECT WHEN A 150 POUND 5 FOOT 1 ADULT IS SITTING IN FRONT PASSENGER SEAT. AIRBAG LIGHT SAYS OFF. MOVING AROUND IN THE SEAT MAKES NO DIFFERENCE. *TR

WHILE DRIVING ON A RURAL PAVED ROAD OUR CAR COULD NOT AVOID A POTHOLE DUE TO ONCOMING TRAFFIC. THE IMPACT OF THE POTHOLE WAS SEVERE, THE CAR ALMOST WRECKED. THE POTHOLE WAS NOT HUGE AND THE CAR WAS ONLY GOING 35 TO 40 MPH. AFTER PULLING TO THE SIDE OF THE ROAD TO DETERMINE DAMAGE, IT WAS DECIDED THERE WAS NONE AND WE CONTINUED WITH THE SHORT TRIP, AND THEN BACK HOME. THE FOLLOWING DAY WHILE DRIVING ON THE INTERSTATE, WE DISCOVERED THERE WAS A SEVERE SHIMMY IN THE DRIVE TRAIN. AFTER THE WEEKEND, WE TOOK THE CAR TO THE DEALER. ONCE INSPECTED, IT WAS DETERMINED THE CAR HAD TWO BENT RIMS ON THE SAME SIDE AS THE POTHOLE. I WAS TOLD THIS WAS THE NATURE OF LOW PROFILE TIRES. I REQUESTED A MEETING WITH A REPRESENTATIVE OF SUBARU. TWO WEEKS LATER, I HAD THAT MEETING. IN THE MEAN TIME, I TOOK THE CAR TO TWO DIFFERENT REPUTABLE TIRE SHOPS. BOTH OF WHICH HAVE TOLD ME THIS WILL ALWAYS BE AN ISSUE WITH LOW PROFILE TIRES AND PARTICULARLY THIS LEGACY AND THESE RIMS. EACH OF THE TWO SHOPS HAVE HAD NUMEROUS CUSTOMERS WHO HAVE HAD SIMILAR ISSUE, RELATED TO HAVING LOW PROFILE TIRES. AS IT HAS BEEN EXPLAINED TO ME, THERE IS NOT ENOUGH RUBBER BETWEEN THE RIM AND THE ROAD TO PREVENT THESE TYPES OF ISSUES FROM HAPPENING. THE TIRE ACTUALLY COLLAPSES AND SQUISHES DOWN COMPLETELY THIS ALLOWS THE RIM TO HIT THE ROAD. MY CONCERN IS THAT HAD MY WIFE BEEN DRIVING ON AND INTERSTATE HIGHWAY AT A HIGH RATE OF SPEED THIS COULD HAVE BEEN A SERIOUS OR FATAL ISSUE. AFTER MEETING WITH THE SUBARU REPRESENTATIVE, I ASKED WHY SUBARU DID NOT HAVE SOME SORT OF CUSTOMER NOTICE ABOUT THESE LOW PROFILE TIRES AND THE RISKS ASSOCIATED WITH THEM IN THE OWNERS MANUAL. IF THERE WERE CONSUMER AWARENESS OF THESE TIRES, I WOULD NOT HAVE BOUGHT THIS VEHICLE. MY CONCERN IS THAT THERE IS NO CONSUMER AWARENESS ON THIS MATTER AND ONE ONLY HAS TO WONDER HOW MANY ACCIDENTS HAVE BEEN OR WILL BE CAUSED BY THESE TIRES. *TR