1998 SUBARU LEGACY Complaints

INQUIRING HOW A GOVERNMENT INITIATED RECALL THE YEAR OF A CAR OR REPLACEMENT PARTS WORKS, INJURED IN A 1998 LEGACY WAGON. *KB THE CONSUMER TRIED TO RECOVER THE ORIGINAL HEAD REST FROM THE VEHICLE, BUT WAS TOLD IT WAS NO LONGER AVAILABLE AND IT WOULD BE REPLACED WITH A MUCH SAFER MODEL. THE CONSUMER LEARNED THAT THE MANUFACTURER UNOFFICIALLY REPLACED THE SEATS AND HEAD RESTS OF HER MAKE AND MODEL BEGINNING WITH THE 1999. *JB *NM

THE SPEEDOMETER ON MY 1999 SUBARU LEGACY L SEDAN STOPS WORKING AT RANDOM INTERVALS. MY MECHANIC TELLS ME THAT THIS IS CONNECTED TO THE ALSO FAULTY TRANSMISSION AND IS NOT JUST A MINOR SPEED SENSOR PROBLEM. SUBARU DENIES ANY KNOWLEDGE OF THESE PROBLEMS BUT I HAVE RESEARCHED AND FOUND MANY, MANY 1999 SUBARU OWNERS WITH THE EXACT SAME PROBLEMS. THE 1999'S HAD A NEW TRANSMISSION THAT IS VERY FLAWED AND WAS CHANGED AGAIN BEFORE THE 2000 RELEASE BECAUSE OF SO MANY PROBLEMS. THIS IS THE SECOND 1999 SUBARU LEGACY I HAVE BOUGHT IN THE PAST 3 MONTHS WITH THIS VERY SAME PROBLEM (I ASSUMED THE FIRST WAS A FLUKE AND THE DEALER TOOK THE CAR BACK). THE CAR HAS 96,000 MILES AND SHOULD NOT NEED A COMPLETE TRANSMISSION OVERHAUL AT THIS POINT. I BELIEVE THAT SUBARU IS VERY AWARE OF THESE FAULTS BUT DOESN'T WANT TO FACE THE REPERCUSSIONS OF A CAMPAIGN OR RECALL. I IMPLORE YOU TO LOOK INTO THIS. THESE FAULTY TRANSMISSIONS AND THEIR ASSOCIATED FAILURES(SPEEDOMETER, ETC) ARE A DANGER TO ALL OWNERS. IT IS IRRESPONSIBLE OF SUBARU TO RELEASE AN ENTIRE MODEL YEAR THAT HAS SO MANY EXPENSIVE PROBLEMS TO FIX. *NM

GASOLINE FUEL FILLER PIPE LEAKING AND CAUSES DANGEROUS GASOLINE FUMES TO FILL CAR AND SURROUNDING AREA CREATING A FIRE AND EXPLOSION HAZARD. THIS IS ON A 1998 SUBARU OUTBACK. *NM

DEALERSHIP SERVICE TECHNICIAN INDICATED THE REAR AXLE WAS COMING LOOSE FROM THE REAR DIFFERENTIAL, RECOMMENDED REPLACEMENT. DEALERSHIP REPLACED REAR AXLE SEALS. DEALERSHIP INDICATED PROBLEM WAS CAUSED BY VEHICLE BEING SUSPENDED BY DIFFERENTIAL AND RESULTING DOWNWARD STRAIN ON AXLES. THIS HAS NOT OCCURED WHILE WE HAVE OWNED THIS CAR (APPROX. 3 YEARS). THE FRONT AXLE SEALS WERE REPLACED IN A RECALL ON 7/18/03. *NM

DT: THE CONTACT STATES WHEN FILLING UP THE VEHICLE THE FUEL FILLER PIPE LEAKS OUT HALF A TANK OF GAS. ALSO, WHILE DRIVING IT WILL LEAK GAS. HE CONTACTED A LOCAL DEALERSHIP, AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE AT THIS TIME.*AK

KEY DIDN'T COME OUT OF IGNITION SWITCH. SHIFT LOCK CONTROL MODULE HAD TO BE REPLACED. *NM

CAR OVERHEATED, TOOK TO DEALERSHIP. CALLED NEXT DAY AND INFORMED THE HEAD GASKET WAS BLOWN. AFTER DISCUSSING, THEY SAID THEY HAD TO REPLACE BOTH HEAD GASKETS. KNOWING ABOUT CARS, THIS SEEMED STRANGE TO ME THAT BOTH WERE BLOWN AT SAME TIME - IT WAS AT THIS TIME THAT DEALERSHIP POINTED OUT TO ME THAT SUBARU IS HAVING PROBLEMS WITH HEAD GASKETS AND THAT THIS IS NOT AN USUSUAL PROBLEM. REPLACEMENT COST WAS $2200.

I HAVE A 1998 SUBARU LEGACY OUTBACK WITH MANUAL TRANSMISSION. WHEN IT GETS HOT (I LIVE IN HOUSTON!!!) THE CLUTCH PEDAL WILL GET SPONGY AND EVENTUALLY STICK TO THE FLOOR. I HAVE TO LIFT IT UP WITH MY FOOT. IF I HAVE TO DRIVE THE CAR FOR ANY LENGTH OF TIME LIKE THIS, I EVENTUALLY LOSE THE ABILITY TO GET THE CAR IN AND OUT OF GEAR. I HAVE TO TURN THE CAR OFF AND LET IT COOL OFF (FOR ABOUT AN HOUR) AND IT WILL FIX ITSELF. I HAVE HAD TO SIT ON THE SIDE OF THE ROAD, WITH MY KIDS IN THE CAR, WAITING FOR IT TO COOL DOWN! IT FIRST HAPPENED IN 1999. SUBARU TRIED TO FIX IT BY REPLACING MOST OF THE CLUTCH (THE PRESSURE PLATE, FLY WHEEL, SLAVE AND MASTER CYLINDER). THEY PRESSURE AND GRAVITY BLED THE SYSTEM. I WAS THERE ALMOST EVERY WEEK FOR MONTHS. THEY WOULD TRY ONE THING AND WHEN IT DIDN'T WORK, THEY WOULD REPLACE ANOTHER PART OR TRY SOMETHING ELSE. EVENTUALLY, WINTER SHOWED UP AND IT DIDN'T HAPPEN FOR A WHILE. THEY THOUGHT THEY HAD FIXED THE PROBLEM. THEN SUMMER CAME AGAIN AND SO DID THE PROBLEM. I TOOK THE CAR BACK IN, BUT SINCE IT WAS OUT OF WARRANTY, SUBARU REFUSED TO FIX IT UNLESS I PAID FOR IT. SUBARU HAS SINCE ISSUED A SERVICE BULLETIN (#03-52-03) REGARDING THIS ISSUE, BUT SUBARU REFUSES TO FIX THE PROBLEM, STATING THERE ARE TOO MANY MILES ON MY CAR (77,000) AND IT IS OUT OF WARRANTY. I CONTEND, THEY NEVER FIXED THE PROBLEM IN THE FIRST PLACE AND IT IS NOT MY FAULT THAT IT TOOK THEM FIVE YEARS TO FIGURE OUT HOW TO DO IT. I DO NOT HAVE ANY OF THE ORIGINAL PARTS. SUBARU SAID THEY HAD TO KEEP THEM AS PART OF THEIR WARRANTY PLAN.

CONSUMER NOTICED THAT THE TEMPERATURE GAUGE WAS REGISTERING HOT ON THE DASHBOARD WHILE DRIVING. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT THE HEAD GASKET BLEW OUT AND NEEDED REPLACEMENT. *AK......IT WAS NECESSARY TO TEAR DOWN THE ENGINE AND REPLACE ALL THE GASKETS/HOSES/RADIATOR/WATER PUMP/THERMOSTAT, AS WELL AS THE COOLANT AND OIL. FROM JANUARY 2004 TO SEPTEMBER 2004, SUBARU REPLACED 13 HEAD GASKETS ON OUTBACKS, AND VINTAGES FROM 1996-1998, AND A MILEAGE FROM 60,000 MILES-90,000 MILES. THIS REPRESENTED A SERIOUS MANUFACTING DEFECT, IT SHOULD BE ADDRESSED BY THE MANUFACTURER WITH A RECALL NOTICE. *AK

WHILE DRIVING 75 MPH VEHICLE STALLED. CONSUMER WAS NOT ABLE TO RESTART THE VEHICLE, AND IT WAS TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK