2010 SUBARU LEGACY Complaints

UPDATE TO COMPLAINT NUMBER 11254310 SUMMARY OF PREVIOUS COMPLAINT: THE SUBARU LEGACY HAS AN ISSUE WHERE THE VEHICLE WILL STALL IF THE BRAKES ARE APPLIED TOO FIRMLY. SUBARU REFUSES TO FIX THIS ISSUE SINCE THE VEHICLE IS OUT OF WARRANTY, EVEN THOUGH THEY ARE AWARE OF THE DEFECT. UPDATE: THIS ISSUE HAS CAUSED AN ACCIDENT. MY MOTHER HAS BEEN CONDITIONED TO NOT HIT THE BRAKES TOO HARD FOR FEAR OF STALLING THE VEHICLE. RECENTLY, A VEHICLE CAME TO A SUDDEN STOP IN FRONT OF HER, AND SHE DID NOT APPLY THE BRAKES HARD ENOUGH TO AVOID A COLLISION. THANKFULLY NOBODY WAS SERIOUSLY INJURED, BUT MY MOTHER DID SUSTAIN SOME MINOR NECK PAIN THE DAY AFTER THE ACCIDENT. THIS IS A SERIOUS AND KNOWN ISSUE THAT SUBARU REFUSES TO RESOLVE.

THE VEHICLE HAS AN ISSUE WHERE IT WILL STALL OUT WHEN THE BRAKES ARE APPLIED MODERATELY TO FIRMLY. THE DRIVER MUST MAKE A VERY SLOW STOP TO AVOID STALLING THE CAR. THIS ISSUE IS VERY DANGEROUS, AS IF A DRIVER HAS TO PANIC BRAKE, FOLLOWED BY A SUDDEN ACCELERATION TO AVOID A REAR-END COLLISION (I'VE PERSONALLY HAD TO DO THIS A FEW TIMES), THE VEHICLE WILL HAVE STALLED AND CAN NO LONGER ACCELERATE. I HAVE CONTACTED SUBARU OF AMERICA, BUT BECAUSE IT IS OUTSIDE OF THEIR 100K MILE "EXTENDED TRANSMISSION WARRANTY" THEY REFUSE TO DO ANYTHING. THEY ISSUED THE EXTENDED WARRANTY FOR THIS EXACT REASON, AND TO AVOID A RECALL. AT THIS POINT, I BELIEVE THE NHTSA SHOULD ISSUE A RECALL, AS THESE CARS ARE VERY DANGEROUS TO THE DRIVER AND OTHER VEHICLES ON THE ROAD.

MY SISTER AND I HAVE THE SAME EXACT CAR JUST ONE YEAR APART AND THEY BOTH STALL WHEN COMING TO A STOP EVEN THOUGH THE CAR IS AN AUTOMATIC. THE BRAKE LIGHT BLINKS, THE CRUISE CONTROL LIGHT BLINKS AND IS UNABLE TO BE USED, THE TRACTION CONTROL LIGHT STAYS ON, AND THE CHECK ENGINE LIGHT COMES ON. IT HAS BEEN LIKE THIS FOR SEVERAL YEARS NOW AND IVE TRIED TO TROUBLESHOOT MANY THINGS TO FIX IT, BUT NOTHING HAS WORKED. THE LIGHTS STAY ON CONSTANTLY MAKING IT UNABLE FOR ME TO USE MY CRUISE CONTROL AND THE CAR TO STALL WHEN COMING TO A STOP AT ANY SPEED. I ALSO KNOW SEVERAL OTHERS WITH THE SAME MODEL THAT HAVE HAD THIS ISSUE AND ALSO SEE VIDEOS OF THIS HAPPENING TO OTHER PEOPLE ON YOUTUBE AND THEM BEING UNSURE OF THE PROBLEM TO FIX IT.

MANY WARNING LIGHTS ON THE DASHBOARD COME ON SIMULTANEOUSLY FOR NO APPARENT REASON. USUALLY THE LIGHTS FLASH OFF AND ON. I HAVE HAD THIS PROBLEM WITH THE AUTO CHECKED BY A GARAGE SERVAL TIMES BUT THE VEHICLE INDICATES THAT NOTHING IS WRONG WHEN TESTED BY A TECHNICIAN. THIS PROBLEM HAS CAUSED SIGNIFICANT DAMAGE TO THE CAR. WHEN AN OIL CHANGE SHOP LEFT THE LID TO THE COOLANT SYSTEM OPEN I DID NOT RECOGNIZE THERE WAS A PROBLEM UNTIL I WAS ON THE HIGHWAY AND SAW STEAM COMING FROM THE ENGINE, IE MANY DASHBOARD LIGHTS WERE FLASHING NOT JUST THE ONE FOR COOLANT SYSTEM. THE PROBLEM IS LIKE BOY WHO FALSELY CALLED "WOLF" TOO OFTEN.

TAKATA RECALL - SCHALLER SUBARU OF BERLIN, CT CANNOT ACCOMMODATE THIS RECALL UNTIL OCTOBER 8, 2019. CALL TO SCHEDULE THE RECALL ASAP WAS MADE JULY 15, 2019.

WAS DRIVING VEHICLE AT 25 MPH AND THE CHECK ENGINE LIGHT, STABILITY SKID LIGHT, BRAKE LIGHT, AND CRUISE LIGHT ARE ON (BRAKE AND CRUISE LIGHTS ARE BLINKING. I REPLACED THE GAS CAP AND THESE LIGHTS ARE STILL ON. CRUISE AND BRAKE LIGHTS ARE FLASHING WHILE OTHER LIGHTS ARE JUST ON.

WHILE CROSSING A BUSY STREET I WAS FORCED TO BRAKE HARD AND QUICKLY BECAUSE THE CAR AHEAD OF ME SUDDENLY STOPPED. MY SUBARU'S ENGINE THEN STALLED. I WAS ALMOST HIT FROM BOTH THE REAR END AND FROM THE SIDE BECAUSE I COULDN'T START MY CAR FAST ENOUGH. THE DEALERSHIP INDICATES THAT THIS IS DUE TO A BAD TORQUE CONVERTER ON THE CVT TRANSMISSION. THIS IS A KNOWN ISSUE WITH THE 2010 LEGACY, BUT THEY WILL NOT AND THE NHTSA WON'T FORCE THEM TO DO A RECALL. HOWEVER, MY CAR IS 16,000 MILES OUTSIDE THE EXTENDED WARRANTY THEY ESTABLISHED WHEN THEY FOUND OUT ABOUT THE PROBLEM. THEY INDICATED THAT I COULD HAVE RESOLVED THIS ISSUE BY JULY 2018 AT NO COST. HOWEVER, SINCE THAT DATE HAS PAST I'M OUT OF LUCK AND MUST PAY FOR IT OUT OF POCKET. ALSO, THE CAR DID NOT HAVE ANY OF THESE PROBLEMS THEN, SO THEY WOULDN'T HAVE DONE PREVENTATIVE MAINTENANCE FOR IT ANYWAY. THEREFORE, I MUST NOW DRIVE AROUND A CAR THAT STALLS WHENEVER I BRAKE. I AM GOING TO GET IN AN ACCIDENT. I JUST HOPE I DON'T DIE.

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AND CAME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE NORMAL. IN ADDITION, THE CONTACT STATED THAT EACH TIME THE VEHICLE SHIFTED DOWN AND COME TO A STOP, IT WOULD STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED ED REILLY SUBARU DEALER, LOCATED AT 150 MANCHESTER ST, CONCORD, NH 03301, (603) 225-0200, AND INFORMED THE DEALER OF THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT IT WAS THE TORQUE CONVERTOR THAT FAILED AND WAS A KNOWN ISSUE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. WHEN THE CONTACT PURCHASED THE USED VEHICLE, SHE HAD IT INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC DID NOT FIND ANY FAILURES AT THE TIME; HOWEVER, THE VEHICLE KEPT STALLING WHEN DRIVING. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION AND HARDLY HAD ANY FLUIDS. IN ADDITION, THERE WERE A MULTITUDE OF FAILURES WITH THE VEHICLE, INCLUDING THE BRAKES, ENGINE, AND TRANSMISSION. THE CONTACT SPOKE WITH THE FEDERAL TRADE COMMISSION TO FILE A COMPLAINT WITH THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED (RAD AUTO SHOP, 101 N MAIN ST, SHARPSBURG, PA 15215, (412) 782-2886). THE CONTACT WAS REFERRED TO HER STATE ATTORNEY GENERAL'S OFFICE. THE CONTACT STATED THAT HER BANK WOULD FILE A CLAIM ON HER BEHALF IF THE DEALER DID NOT REFUND HER MONEY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.

WHILE IN MOTION AND COMING TO STOPS THE VEHICLE SHUTTERS AND SHAKES AND DIES. THIS HAS BEEN GOING ON FOR A MONTH. IT COULD LEAD TO A COLLISION FROM THE REAR AS I HAVE TO RESTART IT. PLEASE HELP!