2015 SUBARU LEGACY Complaints

I HAVE A 2015 LEGACY WITH 2 WINDOW CRACKS. I RECEIVED A NOTICE IN THE MAIL REGARDING EXTENDED WARRANTY FROM SUBARU THAT THEY WOULD COVER REPLACING THE WINDSHIELD. I TOOK IT TO THE DEALER TODAY AND THEY SAID IT IS NOT COVERED THAT IT LOOKS LIKE IMPACT HAPPENED TO WINDSHIELD. WHEN I DROPPED OFF THE VEHICLE LAST NIGHT THERE WAS ONLY 1 CRACK AND TODAY THERE ARE 2. THERE WAS NO IMPACT TO THE WINDSHIELD AND THE DEALER SAYS THEY DON'T DO IT THERE. I NEED YOUR HELP. THE WINDSHIELD WAS DEFECTIVE AND SUBARU ADMITTED IT BUT THE DEALERS DON'T WANT TO FIX. I WILL ALSO NEED THE ONE SITE RE CALIBRATED ONCE THE WINDOW IS REPLACED WHICH THEY SAY IS NOT COVERED. HOW COULD THAT BE? THEY SAID I SHOULD FILE AN INSURANCE CLAIM WHICH SEEMS LIKE INSURANCE FRAUD.

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACT THE STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE UNINTENTIONALLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WERE REPORTS OF SIMILAR ISSUES WITH THE ACCELERATOR PEDAL CEASING IN THE DEPRESSED POSITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

GOOD AFTERNOON, I AM THE OWNER OF A 2014 SUBARU LEGACY ([XXX]) WHICH IS LOCATED IN UKRAINE, THERE IS A REVOCABLE COMPANY UNDER WHICH MY CAR FALLS (SERVICE CAMPAIGN: WUJ95), THE IMPORTER AND DEALERS REFUSE ME THIS, WHAT SHOULD I DO? HERE IS THE IMPORTER'S ANSWER: GOOD AFTERNOON, THIS CAMPAIGN IS FOR NORTH AMERICA ONLY. CAMPAIGNING IN OTHER REGIONS IS NOT POSSIBLE. YOURS FAITHFULLY, SERVICE MANAGER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. THE CONTACTED STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE. HE SAW SMOKE ILLUMNIATED INSIDE OF THE VEHICLE. NO ONE WAS INJURED. THE CONTACT STATED THE FIRE STARTED AROUND THE FRONT PASSENGER SIDE DOOR. THE FIRE WAS PUT OUT BY THE CONTACT WHO THREW SNOW FROM THE OUTSIDE INTO THE VEHICLE. NO ONE WAS IN THE VEHICLE AT THE TIME OF FAILURE NO INJURIES. NO WARNING LIGHT ILLUMINATED IN THE VEHICLE. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE POLICE WAS NOT NOTIFIED. THE VEHICLE WAS NOT TOWED TO NO LOCAL MECHANICS OR LOCAL DEALER, THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.

1) SPONTANEOUS CRACKS IN WINDSHIELD ORIGINATING FROM DEICER WHILE CAR PARKED OVERNIGHT 12/3/20 TAKEN TO SUBARU 12/4/20. SUBARU WEBSITE SEARCH SHOWED MODELS WITH ALL WEATHER PACKAGE FROM MY PRODUCTION DATE HAD DEFECT IN WINDSHIELD CRACKING FROM DEICER AREA & WARRANTY EXTENDED 5 YRS WHICH EXPIRED 4/20 SUBARU MAY NOT COVER $1000+ COST WHICH INVOLVES RECALIBRATING & TESTING EYESIGHT AFTER REPLACING WINDSHIELD (2) EYESIGHT FREQUENTLY DISABLED FROM LIGHTS OF ONCOMING VEHICLES AT NIGHT OR IN INCLEMENT WEATHER & ALL SAFETY WARNINGS, EMERGENCY BRAKING, ADAPTIVE CRUISE CONTROL ETC ARE DISABLED AT TIME CRITICALLY NEEDED FOR DRIVING AT NIGHT AND/OR IN INCLEMENT WEATHER. PAID $400+ FOR TECH TO TRY TO DUPLICATE/DIAGNOSE PROBLEM WITH FRONT EYESIGHT CAMERA WITH NO SOLUTION & NOW PROBLEM IS OCCURRING REGULARLY.

SITTING IN PARKED VEHICLE, MOTOR OFF, WINDOWS DOWN HEARD A QUICK POPPING SOUND. I LOOKED SITTING IN PARKED VEHICLE, ENGINE OFF, WINDOWS DOWN, HEARD A QUICK POPPING NOISE. A QUICK INSPECTION, LOOKING AROUND SAW NOTHING. ABOUT 20 MINUTES LATER DRIVING HOME, TOP SPEED 35 MPH, ON A LOCAL COMMUNITY ROAD, SAW A HAIRPIN CRACK STARTING FROM BOTTOM OF WINDOW, DRIVER'S SIDE, GOING UP ACROSS WINDSHIELD AND MIDWAY ACROSS. THE WINDOW WAS CLEAR EXCEPT FOR CRACK. CALLED A REPUTABLE COMPANY TO SCHEDULE APPOINTMENT. THE REPRESENTATIVE SUGGESTED I CALL THE SUBARU MAINTENANCE DEPARTMENT AS PREVIOUS SUBARU CUSTOMERS HAD RECALL ON WINDSHIELD. I CALL TO LEARN VIN NOT A RECALL. I AM EXTREMELY HAPPY WITH MY SUBARU. I HAVE TAKEN THE VEHICLE BACK TO THE SUBARU DEALER FROM WHOM I PURCHASED EVERY SIX MONTH FOR OIL CHANGE AND ALL RECOMMENDED MILEAGE MAINTENANCE INSPECTION. DUE TO LOW MILEAGE, 26,433, COULD IT BE POSSIBLE THE WINDSHIELD MAY BE DEFECTIVE? THANKING YOU IN ADVANCE FOR A QUICK RESPONSE.😊

I PARKED MY CAR ON A ROAD (NEIGHBORHOOD) WITH A SLIGHT INCLINE. I WENT AROUND IN FRONT OF IT TO LOOK AT AN ITEM FOR SALE (SMALLL PINK PIANO) IN THE YARD. I LOOKED AT THE ITEM, THEN HEARD MY CAR TAKE OFF. I TRIED TO RUN TO GET INTO IT TO STOP IT, BUT IT WAS GOING TOO FAST. IT ENDED UP GOING TO THE RIGHT AND RUNNING INTO THE GARAGE OF THE HOUSE I WAS NEAR. IT HIT THE LEFT HAND SIDE OF THE GARAGE AND CONTINUED INTO THE GARAGE WHERE IT WAS STOPPED BY SOME PAINT CANS PILED UP AND THE BACK OF THE GARAGE. THE MAN WHO LIVED IN THE HOUSE WAS ABLE TO SQUEEZE INTO THE DRIVERS SIDE AND BACK IT OUT - I DROVE IT HOME (ABOUT 2 BLOCKS). MY INSURANCE COMPANY CAME OUT AND ESTIMATED THE DAMAGE AT ABOUT $4500, BUT THEY HAVE NOT LOOKED UNDERNEATH OR AT THE MECHANICS. SUBARU IS INVESTIGATING. PICTURES ARE TOO BIG TO UPLOAD

VEHICLE ONLY HAS 34,000 AND FRONT HUB BEARING ASSEMBLY NEEDS TO BE REPLACED. THERE IS A GRAND ING NOISE COMING FROM BOTH FRONT SIDES AT SPEEDS ABOVE 35 MPH, AND GETS LOUDER WHEN VEHICLE TURNS TO THE LEFT.

ESPECIALLY, WHILE DRIVING ON THE HIGHWAY, I COULD HEAR THE UNUSUAL SPINNING OF THE WHEELS. IT HAPPENED ABOUT A YEAR AGO, AND WHEN I BROUGHT IT TO THE ATTENTION OF THE FRONT DESK CLERK AT THE QUALITY SUBARU IN WALLINGFORD, CT., HE INFORMED ME THAT HE WILL LET THE TECHNICIAN KNOW. HE NEVER WROTE ANYTHING REGARDING MY CONCERNS ON THE SLIP WITH THE OIL CHANGE INFORMATION. THE TECHNICIAN SAID, THAT HE DID NOT SEE ANYTHING WRONG WITH IT, IT COULD BE THE SURFACE OF THE HIGHWAY OR MY TIRES. I PURCHASED NEW TIRES, INSTALL NEW BRAKES AND THE NOISE WAS STILL THERE. ON FEBRUARY 25, 2020, I WENT THROUGH ANOTHER MULTIPOINT INSPECTION, AND THIS TIME, THE TECHNICIAN FOUND BOTH REAR WHEEL BEARINGS NOISY AND RECOMMENDED REPLACING THEM FOR $1155.OO PLUS TAX AND MY CAR HAD 69057 MILES. MY COMPLAINT IS THAT THE SAME NOISE WAS THERE ABOUT A YEAR AGO WHEN MY CAR WAS 55000 MILES AND I KIND OF USED TO THIS NOISE. PLEASE MAKE A NOTE OF IT. THANK YOU.

THE WINDSHIELD IS DEFECTIVE. IT SEEMS TO CRACK AND CHIP WITH ANY IMPACT AT ALL. ROAD SALT AT CITY SPEEDS HAS CAUSED CHIPS. I HAVE HAD THE WINDSHIELD REPLACED AND THE REPLACEMENT SUBARU GLASS IS ALSO DEFECTIVE.