2010 SUBARU LEGACY Complaints

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V694000 (VISIBILITY/WIPER) AND 16V358000 (AIR BAGS) FOR THE PASSENGER SIDE AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN COMING TO AN ABRUPT STOP, THE ENGINE SPUTTERS, STALLS AND DIES. THIS IS DUE TO THE TORQUE CONVERTER LOCKING UP AND KILLING THE ENGINE. SOMETIMES THE STOP DOES NOT HAVE TO BE ABRUPT. SUBARU NEEDS TO MAKE THIS A RECALL AND PAY FOR THE REPAIRS.

I PUT MY FOOT ON THE BRAKE AT AN INTERSECTION (CAME TO A HARD STOP) AFTER DECELERATION AND THE ENGINE HESITATED, THEN STALLED/STOPPED COMPLETELY. I MUST PUT THE CAR IN PARK AND RESTART THE ENGINE TO REMEDY THE STALL. THIS HAS OCCURRED 4 TIMES IN THE LAST WEEK. IN TWO SITUATIONS, THE VEHICLE BEHIND ME HAD STARTED TO ACCELERATE, BUT MY VEHICLE WAS NOT IN MOTION BECAUSE I MUST PUT THE CAR IN '(P)ARK' TO RESTART THE CAR. THIS IS A SAFETY HAZARD BECAUSE THE CAR STOPS SO ABRUPTLY.

PER SERVICE BULLETIN # 16-90-13, THE CAR WILL STALL WHEN COMING TO AN ABRUPT STOP. PART OF THE TIME, THE VEHICLE WILL STALL WHEN COMING TO A NORMAL STOP AS WELL. THIS HAPPENED ONCE WHILE CITY DRIVING WHEN A LIGHT WENT FROM RED TO GREEN AS WE WERE APPROACHING. WE WERE DOWN TO UNDER 5 MPH AND WENT TO ACCELERATE AGAIN TO CONTINUE WITH THE FLOW OF TRAFFIC. BEFORE I COULD RELEASE THE BRAKE, THE CAR STALLED AND ALMOST CAUSED US TO GET REAR ENDED. SO THAT ALONG WITH THE INCONVENIENCE AND DANGER OF DYING AT STOPS WILL PUSH US INTO PERFORMING THIS COSTLY REPAIR ASAP. THE STALLING CAN OCCUR SOMETIMES AT EVERY STOP, AND SOMETIMES IT WILL NOT HAPPEN FOR MULTIPLE STOPS. THE TORQUE CONVERTER IS A KNOWN ISSUE, AND IS TO BE REPLACED WITH A MORE UPDATED MODEL WITH DIFFERENT INTERNAL COMPONENTS. I CONTACTED SUBARU AND THEY INFORMED ME I WAS OUTSIDE OF MY WARRANTY SO IT WAS COMPLETELY UP TO ME.

I HAVE A 2010 SUBARU LEGACY 3.6R I BOUGHT ALMOST 4 YEARS AGO. IN THE TIME THAT I HAVE OWNED IT I HAVE REPLACED 7 HEADLIGHT BULBS AND HAVE TO DO IT AGAIN BECAUSE ONE JUST BLEW OUT. IT IS NOT ONE SPECIFIC SIDE, ITS EITHER OR BOTH. WHY IS THIS HAPPENING? IS THERE A RECALL ON THE ASSEMBLY? I KNOW THE BULBS ARE THE RIGHT STYLE FOR THE CAR AND I RIP THE WHOLE FRONT END APART TO DO IT BECAUSE OF THE STYLE OF THE CAR.

TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE PROBLEM IS WITH THE TORQUE CONVERTER FAILING AND THE DEALERSHIP WANTS ME TO PAY $2,100 WHICH I'M NOT DOING AND IT'S AN ONGOING PROBLEM WITH SUBARUS WITH CVT TRANSMISSIONS WHICH MAKES ITS STALL WHEN PRESSING ON THE BRAKE WHEN IT HAPPENS TO ME EVERY SINGLE DAY NOW EVER SINCE THE DEALERSHIP LOOKED AT IT LAST.

TAKATA INFLATORS - I CONTACTED SUBARU AND THEY ARE STILL MONTHS AWAY FROM BEING ABLE TO REPLACE DEFECTIVE EQUIPMENT. WE ARE UNABLE TO USE THE VEHICLE FOR OUR FAMILY BECAUSE OF THE SAFETY ISSUE.

VEHICLE WILL SHUDDER AND STALL WHEN COMING TO A STOP MOST OFTEN IN THE UPHILL POSITION, IT WILL ALSO STALL WHEN COMING TO A STOP AFTER BRAKING HARD. THIS PROBLEM IS AVOIDED IF YOU PLACE THE CAR IN NEUTRAL BUT THAT IS THE ONLY WAY. ENGINE IDLE WILL DROP DRASTICALLY AND THE VEHICLE HAS A HARD TIME REENGAGING INTO DRIVE AFTER COMING TO A COMPLETE STOP. I ASSUME IT IS THE CVT TRANSMISSION OR THE TORQUE CONVERTOR.

ISSUE: WHEN SLOWING DOWN AND THEN DURING FINAL BRAKING (SUCH AS AT A STOP SIGN OR TRAFFIC LIGHT AND ALSO WHEN APPLYING THE BRAKES TO AVOID A DANGEROUS SITUATION AT SPEED ON THE HIGHWAY) THE CAR WILL "SHUDDER" AND THEN THE ENGINE WILL STALL AND STOP RUNNING. THIS IS PARTICULARLY DANGEROUS IN TRAFFIC IF IT IS NECESSARY TO GET OFF THE ROAD. THE CAR WAS BROUGHT TO BREWSTER, NY SUBARU (845 278 8300) AND THE TECHNICIAN CLAIMED IT DID NOT SHOW ANY CODES ON THE COMPUTER. I THEN ASKED FOR A DRIVE WITH THE SERVICE MANAGER AND THEN HE WAS ABLE TO REPLICATE THE ISSUE SEVERAL TIMES. AFTER NEVER HAVING ROAD TESTED THE CAR UNTIL I ASKED FOR IT THEY CAME BACK WITH THE GUESS THAT IT WAS THE TORQUE CONVERTER. COST TO FIX APROX. $1770.00.I UNDERSTAND THAT THERE WAS A SERVICE BULLETIN ISSUED ON THIS, BUT I NEVER RECEIVED IT. I ALSO NEVER RECEIVED A RECALL NOTICE. CONSIDERING THE DANGER OF THIS FAULT, I BELIEVE THERE SHOULD HAVE BEEN A RECALL. THE CAR CURRENTLY HAS APROX. 88,000 MILES. SUBARU SHOULD BE RESPONSIBLE FOR THE REPAIR.