2015 SUBARU LEGACY Complaints

2015 SUBARU LEGACY. CONSUMER WRITES IN REGARDS TO A WIRING DEFECT. *LD THE CONSUMER STATED THE VEHICLE'S MIRROR LINK APP MALFUNCTIONED. *JS

TL* THE CONTACT OWNS A 2015 SUBARU LEGACY. WHILE DRIVING VARIOUS SPEEDS, THE GLARE FROM THE SUN REFLECTED OFF THE DASHBOARD. THE GLARE PREVENTED THE CONTACT FROM SEEING THE ROAD CLEARLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. ONE YEAR AGO, THE VEHICLE WAS TAKEN TO A&T SUBARU (801 BETHLEHEM PIKE, SELLERSVILLE, PA 18960). THE CONTACT WAS INFORMED THAT DUE TO THE FINISH OF THE FACEPLATE ON THE DASHBOARD, IT CAUSED THE SUN TO REFLECT OFF THE DASHBOARD. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

IN FEBRUARY 2017 WE EXPERIENCED UNINTENDED ACCELERATION ON 6 OCCASIONS. WE TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE CAR. THEY SAID THAT WE MUST HAVE DONE SOMETHING TO CAUSE THE ACCELERATION. WE KNOW THAT WAS NOT THE CASE, BUT WE CONTINUED TO DRIVE THE CAR. IT HAPPENED ANOTHER TIME IN JULY. THE REALLY BAD INCIDENT OCCURRED ON SEPTEMBER 5, 2017 IN A PARKING GARAGE. AS WE WERE EXITING THE PARKING SPACE, THE CAR TOOK OFF ON ITS OWN. THIS TIME, WE HIT A CONCRETE PILLAR ALONG THE SIDE OF THE CAR AND GRAZED ONE PARKED VEHICLE BEFORE GETTING THE CAR TO STOP. ALSO, THIS TIME, AFTER WE TURNED OFF THE CAR AND IT SET FOR APPROXIMATELY 10 MINUTES, WE TURNED IT BACK ON AND THE ENGINE CONTINUED TO SEVERELY REV. EVERY TIME THE UNINTENDED ACCELERATION OCCURRED, WE WERE EITHER STOPPED AT A LIGHT, IN TRAFFIC, IN A PARKING LOT, OR AT A GAS PUMP OR MOVING VERY SLOWLY WITH OUR FOOT ON THE BRAKE AS ONE WOULD IN A PARKING LOT WHEN TURNING INTO OR OUT OF A SPACE. SUBARU AGAIN TOLD US THAT NOTHING WAS WRONG WITH THE CAR AND SUGGESTED THAT WE MUST BE TWO FOOTED DRIVERS, WHICH WE ARE NOT. WE HAVE REFUSED TO DRIVE THE CAR OR TAKE REPOSSESSION OF IT. SUBARU MADE US GET THE BODY OF THE CAR REPAIRED BEFORE THEIR ENGINEERS EVEN LOOKED AT IT. THIS WAS A LEASED CAR. SUBARU SAID WE HAD TO CONTINUE TO PAY OFF THE LEASE BECAUSE THERE IS NOTHING WRONG WITH THE CAR. WE KNOW THEY ARE WRONG.

RIGHT REAR WHEEL BEARING HAD TO BE REPLACED AT APPROXIMATELY 36,000 MILES. NOW THE LEFT REAR WHEEL BEARING HAS HAD TO BE REPLACED AT APPROXIMATELY 44,000 MILES. BOTH SITUATIONS OCCURRED WHEN UNUSUAL NOISES WERE HEARD FROM THE REAR END OF THE CAR AT HIGHWAY SPEEDS. THE DEALERSHIP MAKING THE REPAIRS AND SUBARU OF AMERICA HAVE NOT PROVIDED ANY REASONABLE EXPLANATION FOR WHY BOTH WHEEL BEARINGS WOULD HAVE PROBLEMS AT RELATIVELY LOW MILEAGE.

TRANSMISSION SLIPS, GAS CAP DOES NOT CLOSE/OPEN PROPERLY AND "STICKS." CONSTANT BUZZING SOUND FROM WINDOWS EVEN AFTER THEY WERE REPLACED AND THE MOONROOF WILL NOT CLOSE PROPERLY WHEN PRESSING THE BUTTON FOR THE FIRST TIME. THE MOONROOF WILL CLOSE AND THEN OPEN AGAIN.

FRONT WINDSHIELD CRACKS SPONTANEOUSLY WHILE DRIVING. FIRST OCCURRED ON 8/24/17 AS DESCRIBED IN THEIR TSB WITH CRACK STARTING FROM THE DEICER. DEALER REPLACED UNDER WARRANTY. THE NEWLY REPLACED WINDOW CRACKED ONCE AGAIN ON 9/19/17. THIS TIME DEALER REFUSED TO REPLACE THE WINDSHIELD UNDER WARRANTY AND IT IS NOT EVEN A MONTH OLD, INSURANCE HAD TO COVER THE COSTS. OEM IS ONLY OPTION FOR GLASS WITH THE EYE-SIGHT SYSTEM. EYE-SIGHT ALSO REQUIRES CALIBRATION BY DEALERSHIP WHEN GLASS IS REPLACED. THE WINDSHIELD IS A CRITICAL COMPONENT TO THE SRS SYSTEM WHEN AN AIRBAG DEPLOYS. USING SUCH FRAGILE GLASS IS A SAFETY CONCERN. HIGH CONSUMER COST WHEN SUBARU ONLY COVERS THE FIRST INCIDENT. MANY COMPLAINTS FROM OTHER OWNERS AND PENDING CLASS ACTION LAWSUIT (LUONG V. SUBARU 4:17-CV-03160-YGR).

TAKATA RECALL. I RECEIVED A NOTICE OF A CLASS ACTION LAWSUIT CONCERNING TAKATA AIRBAGS IN SUBARUS. I MUST DECIDE IF I WANT TO BE PART OF THIS CLAIM. AT THIS TIME, MY CAR HAS NOT BEEN RECALLED. I WANT THIS TAKATA AIRBAG REMOVED FROM MY CAR! I PURCHASED THIS 2015 CAR FROM THE DEALER (USED) IN 2016. SUBARU KNEW THEY WERE SELLING A CAR WITH A DEFECTIVE AIRBAG. WAITING TO HEAR FROM DEALER CONCERNING RECALL/REPLACEMENT.

TAKATA RECALL -- RECEIVED NOTICE ~ AUGUST 12 OF SETTLEMENT IN A CLASS ACTION LAWSUIT ALLEGING SUBARU MANUFACTURED AND SOLD VEHICLES THAT CONTAINED ALLEGEDLY DEFECTIVE AIRBAGS MADE BY TAKATA. NOTHING HAS HAPPENED TO THE VEHICLE, BUT THE NOTICE SUGGESTED A RECALL MAY BE ISSUED.

JUST GOT A NOTICE THAT SUBARU IS EXTENDING THE WARRANTY ON THE CVT FOR THIS CAR AND MY SECOND SUBARU (2014 OUTBACK 4S4BRBLC0E3307363). CALLED THEM TO ASK WHAT PERCENTAGE OF CARS HAVE NEEDED THIS REPAIR SO I CAN MAKE AN INFORMED DECISION ABOUT KEEP OR DISPOSING OF MY SUBARUS. THEY TOLD ME "WE DO NOT HAVE ANY DATA ON # OF REPAIRS" AND SAID THEY JUST DID IT AS A COURTESY TO CUSTOMERS. SOUNDS LIKE A LOAD OF BUNK TO ME. I THINK THAT I AM ENTITLED TO THIS DATA TO MAKE AN INFORMED DECISION AND ASK YOUR ASSISTANCE IN COMPELLING SUBARU TO BE OPEN AND TRANSPARENT WITH OWNERS REGARDING THIS ISSUE. THANK YOU.

STARLINK MULTIMEDIA FEATURES/SCREEN IS TOTALLY OBSTRUCTED DURING DAYLIGHT DRIVING AND THE SUN IS REFLECTED OFF THE FACTORY INSTALLED NAVIGATIONAL SYSTEM. THE SCREEN DISPLAYS SQUIGGLY LINES ON A GRAY/BLACK SCREEN UNTIL SUN IS NOT REFLECTING. THIS IS A SAFETY PROBLEM AS WHEN THIS IS HAPPING THE REAR VIEW CAMERA IS NOT VISIBLE AND WHILE DRIVING A QUICK GLANCE TURNS INTO A LONG LOOK TO SEE WHAT IS BEING DISPLAYED!