2020 SUBARU LEGACY Complaints

I PURCHASED MY VEHICLE NEW IN JULY 2020. TOWARD THE END OF SEPTEMBER 2020, AFTER A COLD NIGHT, I CAME OUT TO NOTICE MY CAR PARKED IN MY DRIVEWAY HAD A 1 FOOT LONG CRACK IN WINDSHIELD. THERE WAS NO SIGNS OF A CHIP OR DAMAGE BEFORE THE CRACK SHOWED UP. THE CRACK JUST FORMED ON THE VERY EDGE OF THE WINDOW ON THE DRIVERS SIDE AND SPREAD TOWARDS THE MIDDLE. I HAD IT REPLACED BY THE SUBARU DEALER ON 10/02/2020. NOW ON 3/15/2021, I JUST HAD THE SAME THING HAPPEN WITH THE REPLACEMENT WINDOW, EXCEPT THIS TIME IT STARTED ON THE EDGE OF THE WINDOW ON THE PASSENGER SIDE. NO CHIPS OR DAMAGE ARE EVIDENT OTHER THAN THE CRACK. THERE SEEMS TO BE SOMETHING WRONG WITH THE OEM WINDSHIELDS TO CAUSE THEM TO CRACK VERY EASILY. THIS IS THE FIRST CAR IN MY 15+ YEARS OF DRIVING THAT I HAVE HAD TO REPLACE A WINDOW ON, AND IM ON MY 2ND REPLACEMENT IN UNDER A YEAR OF OWNING THIS VEHICLE.

CRACK APPEARED IN FRONT WINDSHIELD ON PASSENGER SIDE AT APPROXIMATELY MID-HEIGHT ON THE WINDSHIELD. NO SIGN OF IMPACT FROM FOREIGN OBJECT AND VEHICLE HAD NOT BEEN DRIVEN FOR 2 DAYS BEFORE THE CRACK WAS NOTICED. CRACK ORIGINATED FROM THE VERY EDGE OF THE SEAL AND SPREAD OVER THE NEXT COUPLE WEEKS.

ON 2/19/2021 UPON RETRIEVING MY CAR FROM AN INDOOR PARKING STRUCTURE I NOTICED A CRACK IN MY WINDSHIELD. I THOROUGHLY INSPECTED THE WINDSHIELD AND REALIZED THERE WAS NO POINT OF IMPACT. I RESEARCHED THE PROBLEM AND DISCOVERED THERE ARE OTHER SUBARU OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. THROUGH THIS RESEARCH I HAVE DISCOVERED USING THE WINDSHIELD DEFROSTER MAY BE THE CAUSE OF THE CRACK WHICH, WAS ALSO MENTIONED TO ME BY STAFF AT THE SUBARU SERVICE DEPARTMENT WHEN I TOOK THE CAR IN FOR REPAIR ON 3/8/2021. ATTACHED ARE THE DOCUMENTS/PHOTO I HAVE AVAILABLE AT THE TIME OF THIS REPORT. THANK YOU.

MY CAR BEGINS TO JERK OR PULSATE, AS IF POWER IS BEING APPLIED AND REMOVED QUICKLY, WHILE THE CAR IS UNDER LOAD. I FIRST NOTICED THIS PROBLEM WHILE DRIVING UP LONG INCLINES ON THE INTERSTATE. THEN, I NOTICED IT WHILE ACCELERATING FROM RELATIVELY SLOW SPEED TO HIGHWAY SPEEDS. TODAY, WHILE DRIVING ON A LEVEL HIGHWAY MAINTAINING SPEED, THE CAR KEPT DOING IT IN A VERY NOTICEABLE (HARD) MANNER. I HAVE TAKEN THE CAR TO THE DEALERSHIP, BUT THEY DIDN'T OBSERVE THIS PROBLEM AND SAID THE CAR WASN'T SHOWING ANY CODES. MY CAR HAS BETWEEN 18,500 MILES ON IT, AND THE PROBLEM CONTINUES TO GET WORSE. IT IS BECOMING MORE NOTICEABLE AND MORE COMMON.

FRONT WINDOW SPONTANEOUSLY CRACKED. GOT INTO THE CAR AND DISCOVERED THE WINDSHIELD CRACKED. CAR STORED IN GARAGE.

RADIO AND CONTROL UNIT RANDOMLY RESTARTS AND FREEZES, AFFECTING THE RADIO FROM WORKING, THE VEHICLE CONTROL AND DRIVING ASSISTANCE OPTIONS, AND THE TWO USB PORTS WHICH ARE THE ONLY POWER SOURCES IN THE VEHICLE FROM WORKING CORRECTLY. I HAVE NO AUDIO AND CANNOT RESET THE RADIO AND CANNOT CHANGE VEHICLE CONTROL FUNCTIONS. WHEN I SELECT CERTAIN BUTTONS IT DOES NOTHING.

THE WINDSHIELD FORMED A SPONTANEOUS CRACK. THE WEATHER WAS BELOW FREEZING OVER NIGHT AND WHEN THE CAR, WHICH WAS PARKED IN A RESIDENTIAL DRIVEWAY, WAS CHECKED AT 8:00AM THE NEXT MORNING AN 6 INCH CRACK ORIGINATING FROM THE PASSENGER SIDE WINDSHIELD FRAME/POST WAS IN THE WINDOW. THERE WAS NO DEBRIS ON THE VEHICLE TO HAVE CAUSED IT.

I HAVE NOT DRIVEN THE SUBARU LEGACY FOR A COUPLE OF DAYS. IT HAS BEEN PARKED OUTSIDE ON THE DRIVEWAY. TODAY, I NOTICED, THE FRONT WINDSHIELD HAS A LONG CRACK STARTING FROM TOP EDGE L SHAPED TO THE CENTER. THERE IS NO OBVIOUS SIGN OF THE IMPACT FROM ANY OBJECT. I SEARCHED ONLINE AND FOUND OUT THAT THIS IS QUITE A COMMON ISSUE DUE TO THE DEFECTIVE WINDSHIELD ON CERTAIN SUBARU MODELS.

THE FRONT PASSENGER WINDOW SUDDENLY DEVELOPED A LARGE CRACK AFTER LOWERING AND RAISING THE WINDOW WHILE THE CAR WAS STATIONARY. FOUR MONTHS EARLIER THE FRONT WINDSHIELD CRACKED FOR NO REASON. A SEPARATE INCIDENT WAS CREATED FOR THE WINDSHIELD.

THE WINDSHIELD SPONTANEOUSLY CRACKED. THE VEHICLE WAS NOT IN OPERATION. IT WAS PARKED WITH NO PASSENGER.