2020 SUBARU LEGACY Complaints
View complaints related to 2020 SUBARU LEGACY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2020 SUBARU LEGACY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 SUBARU LEGACY- SEATAC, WA
JUST THREE MONTHS AFTER PURCHASING A NEW 2020 SUBARU LEGACY, THE WINDSHIELD CRACKED. DUE TO COVID LOCKDOWNS I HAD BARELY DRIVEN IT (BETWEEN MARCH 2020 AND JUNE 2020). MY SUBARU DEALER CLAIMED IT WAS A ROCK HIT BUT I HAD NO SUCH INCIDENT HAPPEN IN THE 1000 TOTAL MILES I HAD DRIVEN THE CAR. IN FACT, IT CRACKED WHILE DRIVING STRAIGHT AT 20 MPH DOWN A SUBURBAN STREET WITH NO OTHER TRAFFIC. I HAVE BECOME AWARE OF CLASS-ACTION LEGAL FILINGS AROUND THIS ISSUE AND AM WONDERING IF MY SITUATION IS SIMILAR TO MANY OTHER SUBARU OWNERS. I WENT AHEAD AND FILED WITH INSURANCE AND PAID A $500 DEDUCTIBLE TO GET IT REPAIRED.
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- LEHI, UT
MY WINDSHIELD HAS CRACKED SO EASILY AND IS VERY PRONE TO DAMAGE. MY WINDSHIELD CURRENTLY IS CRACKED OVER 3/4 OF THE SURFACE AREA. AND IT CONTINUES TO GROW. IT HAS BEEN THE WEAKEST WINDSHIELD I HAVE EVER HAD ON A VEHICLE. I AM SCARED TO GET IT CHANGED OUT BECAUSE I WANT TO MAKE SURE IT'S NOT FROM THE SAME MANUFACTURER AS THE CURRENT WINDSHIELD. THE REPLACEMENT IS GOING TO COST CLOSE TO $800 BECAUSE SUBARU REQUIRES YOU TO 'RE-SIGHT' THE LANE DEPARTURE EYE SIGHT DEVICE. WHICH SHOULD COST A BUYER ANYTHING. WHY SHOULD A CAR OWNER HAVE TO PAY TO READJUST A SAFETY FEATURE?
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- LARKSPUR, CA
TRAVELING APPROXIMATELY 50 MPH ALL THE WARNING LIGHTS DISPLAYED AND THE VEHICLE LOST POWER. THE VEHICLE WAS PULLED OVER TO THE SHOULDER. UNABLE TO PUT IT IN PARK. TURNED IT OFF AND ON A COUPLE OF TIMES BEFORE IT WOULD GO INTO PARK. DROVE IT TO THE DEALER BUT IT WOULDN'T GO MORE THAN 30 MPH. THIS HAS HAPPENED THREE TIMES AFTER HAVING THIS VEHICLE FOR LESS THAN SIX MONTHS.
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- LARKSPUR, CA
A HORIZONTAL CRACK DEVELOPED AFTER HAVING THIS VEHICLE FOR LESS THAN SIX MONTHS. JUST NOTICED IT WHEN GETTING INTO THE CAR ONE MORNING. THE CRACK WAS COMPLETELY HORIZONTAL AND PARALLEL TO THE WINDSHIELD FRAME (SEE PHOTO). IT HAS SINCE DEVELOPED A VERTICAL CROOKED LINE. I COULD NOT SEE ANY IMPACT CHIPS BUT THE DEALER BLAMED IT ON THAT.
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- KINGSTOWN SPRING, TN
TL* THE CONTACT OWNS A 2020 SUBARU LEGACY. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED ON THE DRIVER'S SIDE. THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2020 SUBARU LEGACY- POTTSTOWN, PA
THE BUILT IN DISPLAY/INFOTAINMENT BY DEFAULT WILL DISPLAY WEATHER WARNINGS FOR AN AREA AROUND THE CURRENT LOCATION OF THE VEHICLE. WHEN THESE ARE DISPLAYED, THE REST OF THE DISPLAY IS NOT USABLE UNTIL AN "OK" BUTTON IS TOUCHED ON THE DISPLAY. WHEN THIS FIRST HAPPENED ON OUR VEHICLE, MULTIPLE TROPICAL STORM WARNINGS WERE ACTIVE AROUND THE AREA, AND EACH TIME "OK" WAS TOUCHED, A NEW MESSAGE POPPED UP - A TOTAL OF AT LEAST 10 MESSAGES POPPED UP. THE NEED TO INTERACT WITH THE SCREEN TO DISMISS THE MESSAGE CREATES A SIGNIFICANT DISTRACTION WHEN DRIVING, AND MAY NEED TO BE DONE TO BE ABLE TO ACCESS SOME OF THE CONTROLS WHICH ARE ONLY AVAILABLE ON THE TOUCH SCREEN, OR WHEN THE NAVIGATION SYSTEM IS BEING USED. WHILE THIS WARNING FUNCTION CAN BE TURNED OFF, IT IS ON BY DEFAULT AND NOT CLEARLY DESCRIBED IN THE MANUALS.
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- HOMOSASSA, FL
VERY SMALL STONE STRUCK WINDOW OF CAR AND CRACK APPEARED FROM WHERE STONE HIT ALL THE WAY TO END OF WINDSHIELD. NEXT DAY, NOTICED THAT CRACK IS GROWING TOWARD MIDDLE OF WINDOW. I'VE HAD TO REPLACE MY WIFE'S 2017 OUTBACK WINDSHIELDS 2 TIMES. SOMETHING IS DEFINITELY WRONG WITH THIS GLASS.
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- LAKEWOOD, OH
WE JUST HAD OUR WINDSHIELD REPLACED DUE TO A CRACK ABOUT A MONTH AGO. WOKE UP THIS MORNING AND HAD ANOTHER SPONTANEOUS CRACK IN BOTTOM MIDDLE OF THE WINDSHIELD
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- LEESBURG, VA
I THINK I HAVE SPONTANEOUS CRACKING IN MY FRONT WINDSHIELD. I WOKE UP YESTERDAY MORNING AND I DON'T SEE ANY APPARENT IMPACT POINTS FOR THE CRACK.
Source: NHTSA WEB SITE -
2020 SUBARU LEGACY- BELMONT, MA
LARGE CRACK DEVELOPED IN THE WINDSHIELD LESS THAN A YEAR AFTER PURCHASE. MINIMAL IMPACT WITH ROAD DEBRIS RESULTED IN A LARGE CRACK.
Source: NHTSA WEB SITE