2010 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 45 MPH, THE VEHICLE JERKED BACK AND FORTH. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. THE VIN WAS NOT AVAILABLE.

VEHICLE HAS BEGUN TO RANDOMLY STALL WHEN COMING TO A STOP ON CITY STREETS. HAS RESULTED IN ONE NEAR MISS OF BEING REAR ENDED. IN ADDITION, HAS BEGUN TO STALL ON THE HIGHWAY AT SPEEDS ABOVE 50 MPH. CAR WILL MAKE WINING SOUND AND LOSE POWER FOR A FEW SECONDS, BUT HAS NOT COMPLETE STALLED OUT.

CVT TRANSMISSION SHUDDERS & STALLS AFTER BRAKING WHILE IN MOTION DUE TO TORQUE CONVERTER FAILURE. UPON STOPPING AT STOP SIGN, SLOWING DOWN TO MAKE TURN, OR STARTING FROM A STOPPED POSITION THE VEHICLE SHUDDERS THEN DRIFTS INTO INTERSECTION AND STALLS WHILE FACING ONCOMING TRAFFIC. FAILURE OF TORQUE CONVERTER WHILE AT INTERSECTIONS IS DANGEROUS AND FRIGHTENING. SUBARU REFUSES TO ASSIST IN COST OF SIGNIFICANT REPAIR AS IT WAS DIAGNOSED 3 WEEKS OUT OF WARRANTY DESPITE THEIR PLEDGE TO CUSTOMER SATISFACTION. THIS ISSUE SHOULD BE STRONGLY CONSIDERED FOR A RECALL AS A KNOWN SAFETY ISSUE TO SUBARU.

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SCHLOSSMANN SUBARU CITY OF MILWAUKEE (LOCATED AT 4640 S 27TH ST, MILWAUKEE, WI 53221, (414) 459-3677) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED HERITAGE SUBARU CATONSVILLE AT (844) 224-1954 (LOCATED AT 6624 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,204. *DT CONSUMER STATED DEALER FIXED THE TRANSMISSION.*JB

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHEN THE CONTACT ATTEMPTED TO DISENGAGE THE PARKING BRAKE, THE CHECK ENGINE, ABS, TRACTION CONTROL, PARKING BRAKE, AND CRUISE CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY SUBARU (LOCATED AT 5790 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, (256) 382-2425) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-38208244231. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS SIMILAR TO THE FEELING OF STALLING OUT IN A CAR WITH A MANUAL TRANSMISSION. THE LOCAL SUBARU DEALER/SERVICE DIAGNOSED THE PROBLEM AS RELATED TO THE CVT TRANSMISSION AND ESTIMATED $2000 TO FIX. AFTER SOME RESEARCH, THERE WAS AN EXTENDED WARRANTY ISSUED FOR UP TO 100K OR 10 YEARS THROUGH JULY 30, 2018. HOWEVER, THE ISSUE DID NOT START UNTIL AUGUST OF 2018 AND MY CAR WAS WELL OVER 100K AT THAT TIME. THERE ARE SERIOUS SAFETY CONCERNS IN HAVING A CAR DIE REPEATEDLY.

ELECTRIC PARKING BRAKE CLOSED DURING REPAIR OF VEHICLE AND WOULD NOT RESPOND TO REPROGRAMMING OR ANY ATTEMPT TO REPAIR. CAR WAS STATIONARY, BUT UNABLE TO RELEASE BRAKE RESULTED IN NECESSARY REPLACEMENT OF FAULTY COMPONENT. SUBARU UNWILLING TO REIMBURSE FOR PART.

WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS. IT IS SIMILAR TO THE FEELING OF BRAKING WITHOUT DEPRESSING THE CLUTCH IN A MANUAL CAR, HOWEVER THIS VEHICLE HAS AN AUTOMATIC CVT TRANSMISSION. THIS HAPPENED IN AN INTERSECTION, AND THERE WERE CARS BEHIND ME HONKING AS I ATTEMPTED TO RESTART THE VEHICLE. AFTER SOME BASIC RESEARCH, THIS SEEMS TO HAPPEN TO MANY VEHICLES LIKE THIS, THAT HAVE THE NEW CVT STYLE TRANSMISSION. SUBARU DID OFFER AN EXTENDED WARRANTY BECAUSE OF SO MANY COMPLAINTS, BUT THIS GOES BEYOND THAT. A RECALL NEEDS TO BE ISSUED, IT IS A MAJOR SAFETY ISSUE.

COMING TO A SUDDEN STOP THE VEHICLE SHUTTERS AND STALLS. SIMILAR TO DRIVING A MANUAL TRANSMISSION AND NOT DEPRESSING THE CLUTCH, BUT MINE IS AN AUTOMATIC. THE RPM DROPS LOWER THAN 500. IT IS ALWAYS WHEN THE CAR IS IN MOTION AND TRYING TO COME TO A STOP. THE LAST TIME IT HAPPENED I ALMOST RAN INTO A SCHOOL BUS. THIS MADE ME REALIZE THAT IS A SERIOUS SAFETY ISSUE. IT HAS HAPPENED AT LEAST TEN TIMES IN THE LAST SIX MONTHS.