2010 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THERE WAS AN ABNORMAL BURNING ODOR IN THE VEHICLE. ADDITIONALLY, THERE WAS SMOKE EMERGING FROM THE HOOD AND INTO THE VEHICLE. THE GEAR SHIFTER WAS STUCK AND FAILED TO ENGAGE INTO FIRST GEAR. THE EMERGENCY BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MULLER SUBARU (1350 PARK AVE W, HIGHLAND PARK, IL 60035 (888) 285-8152) WHERE DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED TO PAY FOR THE $1800.00 FEE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-373-484-69104 HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE) WAS NOT RECEIVED. THE FAILURE MILEAGE WAS 83,000.

FROM 2010 - 2014, SUBARU REMOVED ENGINE TEMP. GUAGE FROM DASH SO THERE IS NO WAY TO MONITOR HIGH NORMAL TEMPS OF ENGINE. AT ONLY 93,770 MILES, MY 2010 OUTBACK 2.5L DASH COOLANT LIGHT FLICKERED ON A SLIGHT DOWNHILL. I HAD NEVER HAD AN ENGINE OR TRANSMISSION ISSUE WITH THIS CAR IN OVER 8 YEARS! TURNS OUT COOLANT WAS LOW DUE TO IT OVERHEATING AND BOILING OUT. TURNS OUT IT WAS THE BEGINNING OF A HEAD GASKET FAILURE! I COULD HAVE ENDED UP STRANDED ON THE SIDE OF A HILLY ROAD, WITH A BLOWN ENGINE! SUBARU HAS NOT FIXED THEIR CHRONIC HG FAILURE ISSUE!!! TO VERIFY/REPLICATE THE OVERHEATING, I TURNED ON THE A/C AND TOOK A 20 MILE OUT AND BACK ON A HILLY PORTION OF THE 5 FWY IN NORTHERN CA AT THEBEND OF SUMMER, 2018.

SLOWING DOWN TO UNDER 10MPH THE CAR WILL DROP TO AROUND 500RPM AND WILL SHUDDER AS THOUGH IT IS GOING TO STALL. ON A FEW OCCASIONS IT HAS ACTUALLY STALLED. I AM AWARE THERE WAS AN EXTENDED WARRANTY TO FIX THE TORQUE CONVERTER SINCE SUBARU HAS CHANGED THEM, BUT I DID NOT HAVE A WARRANTY ON MY VEHICLE AND EVEN IF I DID IT IS STILL OVER 100,000 MILES.

THE HEADLIGHTS ARE DIM AND DO NOT PROJECT A SAFE BEAM OF LIGHT. THIS ONLY AFFECTS THE NORMAL BEAM. THE HIGH BEAMS WORK WELL.

WHILE I WAS ON MY WAY HOME, THE CAR STARTED BUCKING AND ALL OF THE WARNING LIGHTS STARTED TO FLICKER ON & OF ON THE DASH. I WAS DRIVING ON A MAJOR HIGHWAY AND THANK GOODNESS I WAS CLOSE TO MY SUBARU DEALERSHIP WHERE I IMMEDIATELY TOOK THE CAR. I WAS EXTREMELY SCARED! SHAKING! THEY TOOK THE CAR RIGHT AWAY & TOLD ME THAT IT WAS THE TRANSMISSION - MY SON RESEARCHED THIS AND FOUND THAT THERE HAVE BEEN MANY OTHERS WITH THE SAME ISSUES. APPARENTLY MY DEALER WAS AWARE ALSO SINCE THEY KNEW RIGHT AWAY WHAT WAS WRONG. COST OF REPAIR $1,70.86 + TAX! WE RECENTLY PURCHASED A 2ND OUTBACK B'CAUSE WE LOVE THE SUBARU BRAND & OUR DEALER. WHAT HAPPENED TO ME IS A SHAMEFUL NEGLECT ON SUBARU'S PART SINCE THERE APPEARS TO HAVE BEEN SEVERAL INCIDENTS THE SAME AS MINE. I THANK GOD THAT I DIDN'T BREAK DOWN ON A MAJOR HIGHWAY OR BRIDGE THAT WAS ON MY WAY HOME. BUT MOSTLY, I AM GRATEFUL THAT MY 19 YEAR OLD DAUGHTER WASN'T DRIVING THE CAR WHEN THIS PROBLEM AROSE! SHAME ON SUBARU FOR NOT DOING A RECALL ON THIS! VERY DISAPPOINTED IN THE BRAND. MY DEALER WAS EXCEPTIONAL AND FIXED THE CAR IN 1 DAY! REPLACED TRANSMISSION VALVE BODY.

CAR STOPPED DEAD ON THE FREEWAY WHILE ATTEMPTING TO EXIT, AND AGAIN IN A MAJOR INTERSECTION. CAR WAS DIAGNOSED AS NEEDING AN ENTIRELY NEW TRANSMISSION AT A SUBARU DEALER AND THE QUOTED COST WAS MORE THAN THE VALUE OF THE CAR. THERE WAS AN EXTENDED WARRANTY ATTEMPTING TO COVER UP THIS SITUATION BUT, AS A NEW OWNER, I WAS NEVER NOTIFIED. THE TRANSMISSION FAILED WITHIN TWO WEEKS OF THE END DATE OF THE EXTENDED WARRANTY. THEY SHOULD HAVE BEEN FORCED TO ISSUE A RECALL....NONE OF MY FAMILY WILL EVER DRIVE THIS VEHICLE AGAIN BECAUSE THERE ARE NO GUARANTEES IT WILL NOT HAPPEN AGAIN.

I WAS DRIVING ABOUT 30 MPH ON A COUNTRY ROAD, ATTEMPTED TO STOP, AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO USE MY PADDLE SHIFTERS TO SLOW THE CAR DOWN TO A SAFER SPEED. AFTER THE PEDAL WENT TO THE FLOOR, I NOTICED THAT THE BRAKE WARNING LIGHT HAD COME ON. LUCKILY I WAS CLOSE TO HOME AND WAS ABLE TO LIMP THE CAR BACK HOME WHERE THE CAR HAS SAT UNABLE TO BE DRIVEN. THERE IS AN OUTSTANDING RECALL (SUBARU #214790, NHTSA# 14V311000) FOR 05-09 OUTBACK MODELS. ALTHOUGH MY VIN SAYS IT'S A 2010, IT TAKES 2009 BRAKE PADS (2010 PADS WEREN'T EVEN CLOSE) SO I SUSPECT IT'S AN EARLY 2010 MODEL WITH SOME 2009 PARTS- SPECIFICALLY THE BRAKING SYSTEM. OUR HOUSEHOLD HAS HAD THIS PROBLEM FIXED ON 5 DIFFERENT SUBARUS (92 OUTBACK, 95 OUTBACK, 98 OUTBACK, 02 OUTBACK, 09 LEGACY) SO WE ARE WELL AWARE OF THE PROBLEM. THIS FAILED IN EXACTLY THE SAME SPOT PHOTOS ATTACHED OF THE BLOWN BRAKE LINES. I CONTACTED MY DEALER THE DAY IT HAPPENED AND THEY SAID THERE ARE NO OPEN RECALLS FOR THIS FOR MY MODEL YEAR- EVEN AFTER I EXPLAINED THE DIFFERENT SIZE BRAKE PADS. THEY SUGGESTED I CONTACT SUBARU AMERICA- WHICH I DID ON SEPT 4. THEY SAID THE SAME THING AS THE DEALER, SUGGESTED I CALL SUBARU CORPORATE (THEY WERE CLOSED) BUT CAUTIONED ME THAT THEY WOULDN'T BE ABLE TO HELP. I THINK THE RECALL SHOULD BE EXTENDED TO INCLUDE AT LEAST THE 2010 MODEL. I'M TRYING THE NHTSA BECAUSE IT'S A MAJOR SAFETY PROBLEM THAT OCCURS WITHOUT WARNING. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE SO LUCKY. IS THERE ANYTHING YOU CAN DO TO HELP? I'M LOOKING FOR THIS TO BE FIXED ON MY CAR AND THE RECALL TO BE EXTENDED TO OTHER CARS WITH THIS DESIGN FLAW. THE 3 PHOTOS ATTACHED SHOW: IMG_2145.JPG- BRAKE FLUID LEAKING FROM FUEL TANK PROTECTOR IN RIGHT REAR IMG_2152.JPG- INSIDE OF PANEL- WITH A PUDDLE OF BRAKE FLUID IMG_2151.JPG- REAR BRAKE LINES THEMSELVES- NOTICE TO CORROSION

DASHBOARD WARNING LIGHTS GOING OFF. STARTS AS SOON AS THE VEHICLE TURNS ON. VERY RARELY DOES IT TURN OF. CHECK ENGINE LIGHT IS FLASHING, ANTI-SKID LIGHTS FLASHING, LOW TIRE PRESSURE LIGHTS FLASHING, CRUISE CONTROL LIGHTS FLASHING. HAVE TRIED MULTIPLE FIXES, BUT NOTHING WORKS. THIS HAS BEEN GOING ON FOR OVER 1 YEAR.

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 35 TO 40 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL BECAME SOFT AND STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP BY DEPRESSING THE BRAKE PEDAL LIGHTLY. THE CONTACT ALSO MENTIONED THAT WHEN ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE, IT ONLY EMITTED A BEEPING SOUND AND FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO EUROPEAN CAR SALES AND SERVICE (201 WEST CLOVERLAND DRIVE, IRONWOOD, MICHIGAN 49938, (906) 932-5720) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE RUSTED AND THE REAR AND FRONT BRAKE JUNCTIONS WERE CORRODED. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER 1-35365382991. THE MANUFACTURER STATED THAT THE BRAKE FAILURE REPAIR ENDED IN MARCH OF 2009. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148,000.

MY HUSBAND TOOK IN MY SUBARU OUTBACK FOR RECALL. IT WAS VDC. FOLLOWING THE FIX FREQUENTLY THE OIL LIGHT WILL COME ON. ALSO THE BRAKE LIGHT WILL COME ON. ALSO THE TRACTION LIGHT WILL COME ON. I HAVE HAD MY CAR IN NUMEROUS TIMES AND THEY CAN'T FIX IT. THEY WERE ESPECIALLY NICE WHEN MY HUSBAND CAME IN. MY HUSBAND DIED IN APRIL AND I SEEM TO GET A RUN AROUND. THEY SAY THEY DON'T HAVE RENTALS FOR ME AND THAT THEY ARE LOSING MONEY BY GIVING ME A LOANER. THE LIGHTS COME ON WHEN I AM DRIVING AND IT CAN BE ON THE HIGHWAY, CITY STREETS, AND I AM NOT TURNING AT THE TIME. SOME TIMES THE BLINKER SOUND COMES ON WHEN I AM SITTING WITH THE ENGINE ON. IT IS REALLY FAST AND LOUD.