2008 SUBARU OUTBACK Complaints

TAKATA RECALL TRIED TO SCHEDULE THIS RECALL REPAIR AND THE LOCAL DEALERSHIP STATES THEY DON'T HAVE PARTS TO FIX THIS, EVEN STATING THAT THE PART HASN'T BEEN DESIGNED YET. ON THE RECALL NOTICE IT SAYS, "WHAT YOU SHOULD DO . . .UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT." THIS MEANS TO ME THAT SUBARU OWES ME A LOANER CAR UNTIL THE PART CAN BE REPLACED, BECAUSE MY CURRENT CAR IS NOT SAFE TO DRIVE. I HAVE A FAMILY OF FOUR, INCLUDING TWO YOUNG CHILDREN IN CAR SEATS IN THE BACK. THEY OWE ME A CAR, IF THEY CAN'T REPLACE THE PART YET THEY SAY THIS CAR IS NOT SAFE TO DRIVE. SUBARU RECALL CAMPAIGN WQR53 NHTSA RECALL NO. 15V-323

TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL DEALER SAID THAT THEY DO NOT HAVE PARTS TO PERFORM RECALL SERVICE AND THAT IT WILL BE MONTHS BEFORE PARTS ARRIVE.

TWICE IN LESS THAN SIX MONTHS, WHILE MY CAR WAS STOPPED BUT IN DRIVE, WITH MY FOOT FIRMLY PRESSED ON THE BRAKE, THE CAR HAS REVVED UP AND SURGED FORWARD OF ITS OWN ACCORD. BRAKING DID NOTHING TO STOP THE CAR EITHER TIME. ON AUGUST 3, 2015 AT @ 8:30 A.M., I PULLED INTO A PARKING SPACE DIRECTLY FACING A BUILDING AND STOPPED. AS I WAS GETTING READY TO SHIFT FROM DRIVE TO PARK, THE CAR SURGED FORWARD, ACROSS A SIDEWALK, AND INTO/THROUGH THE WALL/WINDOWS OF A BUSINESS. I CONTACTED THE LOCAL SUBARU DEALERSHIP AND WAS TOLD THEY KNEW OF NO SIMILAR ISSUES LOCALLY OR NATIONALLY. I LEFT MY CAR WITH THE DEALERSHIP FOR A WEEK SO THEY COULD INSPECT IT. THE CAR WAS DRIVEN UNDER 30 MILES AND THE ISSUE DID NOT ARISE, SO THE CAR WAS RETURNED TO ME. I ASKED THAT THEY NOTIFY SUBARU NATIONALLY AND THE NHTSA OF THE INCIDENT, AND ONLY LEARNED LATER THAT THEY DID NEITHER. ON DECEMBER 19, 2015, I WAS ON A CITY STREET (WET, BUT NOT ICY) @ BLOCK BACK FROM A RED LIGHT COMPLETELY STOPPED IN A LINE OF TRAFFIC. I WAS AT LEAST 4-6' BEHIND THE CAR IN FRONT OF ME, WITH MY FOOT FIRMLY DEPRESSING THE BRAKE, AND MY CAR AGAIN SURGED FORWARD, DESPITE ALL MY EFFORTS TO CONTROL IT, AND SLAMMED INTO THE REAR OF THE CAR IN FRONT OF ME. I CONTACTED THE DEALERSHIP AGAIN, AND ONLY AFTER TWO VISITS WAS A RECORD MADE OF THE 12/19/2015 INCIDENT AND I WAS GIVEN THE NUMBER FOR NATIONAL SUBARU CUSTOMER SERVICE. I HAVE REQUESTED A FORM TO ALLOW AN INSPECTOR TO DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER FOR REVIEW WHEN HE INSPECTS THE CAR IN TWO WEEKS. I USE ONLY MY RIGHT FOOT ON THE BRAKE AND GAS PEDAL. I HAVE FACTORY FLOOR MATS WHICH ARE PINNED DOWN AND DO NOT MOVE. I WEAR FLAT SHOES.

THE AIRBAG WARNING LIGHT OCCASIONALLY ILLUMINATES WHILE DRIVING OR IDLING AND CAN REMAIN ON FOR MINUTES, HOURS, OR CONSISTENTLY OVER CONSECUTIVE DRIVING DAYS. IN SOME INSTANCES, ILLUMINATION OCCURS DURING COLD AND/OR HUMID WEATHER. THE PROBLEM IS SUSPECTED TO BE CAUSED BY A FAILURE IN THE OVERHEAD/MAP LAMP ASSEMBLY PC BOARD. UPON VISUAL INSPECTION OF THE BOARD, NUMEROUS SURFACE MOUNT COMPONENTS HAD SOLDER CRACKS AT THEIR COMPONENT TERMINALS. THERE WAS NO APPARENT PHYSICAL DAMAGE TO THE MAP LAMP ASSEMBLY ENCLOSURE.

THE DASHBOARD LIGHTS BLINKED OFF & ON AND THE HEATER STOPPED WORKING, THEN STARTED WORKING AGAIN. THIS HAPPENED THREE TIMES. IT GIVES THE APPEARANCE OF INVOLVING A SHORT CIRCUIT. THIS HAPPENED BOTH WHEN THE VEHICLE WAS STATIONARY AND WHILE MOVING.

THE AIRBAG LIGHT ON THE FRONT DASH COMES ON WITHOUT ANY CRASH OR FRONT END IMPACT. MY VEHICLE HAS 45K MILES ON IT. ACCORDING TO MY RESEARCH, THIS IS A WELL KNOWN PROBLEM THAT HAS NOT BEEN ADDRESSED BY SUBARU. THE SUBARU DEALER DIAGNOSES THIS AS A CODE 26 WHICH REQUIRES THE OVERHEAD CONSOLE TO BE REPLACED AT A COST OF ABOUT $400. THIS IS AN UNSAFE CONDITION IN WHICH THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT UNLESS THE OVERHEAD CONSOLE IS REPLACED. A SAFETY RECALL SEEMS WARRANTED GIVEN THE NUMBER OF SUBARU CONSUMERS EXPERIENCING THIS PROBLEM, AND THE COMPROMISE IN SAFETY THAT COULD RESULT FROM NEGLECTING TO GET IT REPLACED