2014 SUBARU OUTBACK Complaints

BRAKES COMPLETELY FAILED WHILE DRIVING ON A CITY STREET, SLOWING TO LET A PEDESTRIAN CROSS IN A CROSSWALK. THE VEHICLE HAD A 100% BRAKE FAILURE. THE BRAKE PEDAL WENT TO THE FLOOR. THERE SEEMED TO BE A MALFUNCTION IN THE DUAL BRAKING SYSTEM. FRONT BRAKES AND REAR BRAKES WERE SERVICED AT A SUBARU DEALERSHIP AT DIFFERENT TIMES. THE BOLTS HOLDING THE PASSENGER SIDE REAR CALIPER SEPARATED FROM THE CAR. THE BOLTS HAD BACKED OUT. THE LOWER ONE WAS MISSING. THE OTHER CALIPER BOLT HAD BACKED OUT OF THE THREADS BUT WAS LOOSELY HELD IN PLACE BY THE BRAKE HOSE. THE DRIVER SIDE REAR CALIPER DID NOT APPEAR TO BE LEAKING.

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. WHILE STATIONARY, THE VEHICLE CONSUMED AN INORDINATE AMOUNT OF OIL. THE VEHICLE WAS DIAGNOSED AS HAVING AN OIL CONSUMPTION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

AT TIMES WHEN YOU PRESS THE ACCELERATOR FROM A STOP IT TAKES 5 OR 6 SECONDS TO RESPOND.I WAS PULLING ON TO THE HIGHWAY TURNING LEFT.THIS COULD BE A VERY DANGEROUS OR EVEN FATAL INCIDENT IF THERE WAS ONCOMING TRAFFIC.READING FROM THE INTRNET I SEE THAT THIS HAS BEEN A PROBLEM AS FAR BACK AS 2013.SOMEONE NEEDS TO FIX THIS PROBLEM BEFORE SOMEONE DIES.

POSSIBLE OIL CONSUMPTION. I HAVE IT TWICE OR THIRD AND I HAVE NOTICED THAT OIL WAS GONE WHEN I CHECKED THE OIL LEVELER. YESTERDAY, I HAVE TALKED TO SUBARU SERVICE DEPT ABOUT IT AND HE SAID IT IS OK THAT KEEP POUR OIL INTO EVERY 1200 MILES (BURNED SOME OIL AND BETWEEN OIL CHANGE). I BOUGHT OIL AND POUR IT INTO. I DON'T BELIEVE IT WAS SO NORMAL FOR BURNED SOME OIL LIKE EVERY 1200 MILES. I AM CONCERNING ABOUT IT.

I PURCHASED AFTER 1 YEAR OLD FROM SUBARU DEALERSHIP. IN 2014 AT ABOUT 17,000 MILES. AFTER EVER OIL CHANGE, THE OIL LIGHT GOES ON AT ABOUT - 1,500 MILES PRIOR. TONTHE OIL CHANGE BEING DUE. I WENT TO THE LOCAL DEALERSHIP AND THEY STAYED IT IS NORMAL WITH THAT LIGHTER AEGHT SYNTHETIC OIL. RECOMMENDED OIL CONSUMPTION TEST IF IT KEPT HAPPENING. NOW I FIND OUT TODAY FROM CORPORATE SUBARU # THAT WARRANTY EXPIRED AT 69,000. I HAVE 66,000 ON MY OUTBACK. THE LOCAL DEALER NEVER INFORMED ME ABOUT THE 60,000 LIMIT. I & MY HUSBAND OWN AN INDEPENDENT GOODYEAR DEALERSHIP, HAVE 4 MECHANICS, WHY WOULD I WANT TO PAY ANOTHER DEALERSHIP TO GO A CONSUMPTION TEST.

ON JANUARY 1ST AND AGAIN ON JANUARY 3RD AFTER VEHICLE WAS PARKED AT LEAST 5 HOURS, I CAME OUT OF BUILDING AND VEHICLE HAD ROLLED 2 FEET FORWARD FROM WHERE I ORIGINALLY PARKED IT. WENT AND TALKED WITH PATRICK MOTORS WHERE I HAD PURCHASED THE CAR NEW. SERVICE FOREMAN SAID NEVER HEARD OF THAT. HE SAID MAKE APPT. AND THEY WILL SEE IF IT ROLLS. I THEN TALKED WITH SUBARU OF AMERICA AND WAS TOLD THE SAME THING. I LEFT THE CAR FOR 2 DAYS AND IT DID NOT ROLL. NOW HAVE BEEN TOLD NOTHING CAN BE DONE UNTIL IT ROLLS THERE. A FRIEND WAS WITH ME THE FIRST TIME THIS HAPPENED WHO IS AN ENGINEER. HER IMMEDIATELY SAID IT WAS SOMETHING TO DO WITH MY PARKING PIN. WHEN I LOOKED THIS UP WITH NHTSA , I FOUND THERE WAS A RECALL ON SOME OF THESE CARS FOR THAT PROBLEM. I DON'T KNOW HOW THEY NARROW IT DOWN TO ONLY CERTAIN CARS BUT MY CAR HAS ROLLED 2 TIMES AND HAS GOT TO HAVE SOMETHING TO DO WITH THE PARKING PIN.

I HAVE HAD SEVERAL INSTANCES WHERE WHEN DRIVING IN SNOW ON INTERSTATE THE SNOW GETS PACKED IN THE WHEELS IT CAUSES SEVERE PROBLEMS STEERING. ON MORE THAN ONE INSTANCE I HAVE HAD TO PULL OFF THE ROAD AND FIND A CAR WASH TO CLEAN THE SNOW IN ORDER TO BE ABLE TO DRIVE SAFELY. FRONT END VIBRATES SO MUCH I HAD TO REDUCE SPEED TO BELOW 45 MPH AND TO PULL OFF THE ROAD. I HAVE ASKED SUBARU THROUGH THEIR NATIONAL SUPPORT HOTLINE HOW TO SOLVE THE PROBLEM. THEIR RESPONSE WAS THAT THEY HAD NEVER HEARD THIS COMPLAINT AND DID NOT HAVE A SOLUTION. I ASKED THAT THEY EMAIL THEIR RESPONSE SO I WOULD HAVE IT IN WRITING. THEY SAID THEY WOULD DO THAT BUT NO RESPONSE WAS EVER RECEIVED. I DID CONFIRM THEY HAD MY CORRECT EMAIL ADDRESS AND HAVE RECEIVED SURVEY FOLLOWUPS USING MY EMAIL ADDRESS BUT NOTHING FROM THE SUPPORT CENTER. PURCHASING REPLACEMENT STEEL WHEELS CAN RESOLVE THE PROBLEM BUT THEY ARE EXPENSIVE ( $400 TO $1000) DEPENDING ON WHEEL TYPE. THE LOCAL DEALER OFFERED THE SOLUTIONS OF SPRAYING PAM INSIDE THE WHEEL WELL, BUYING AFTER MARKET WHEEL COVERS ( NONE EXIST PER MY RESEARCH), OR DEALER REPLACING THE WHEELS AT COST OF $1200 WHICH MAY INCLUDE TIRES, NOT SURE. LOCAL DEALER ALSO OFFERED TO HOSE OUT MY WHEELS IF I BROUGHT IT IN WHICH WOULD REQUIRE DRIVING THE VEHICLE WITH THE PROBLEM WHICH IS UNSAFE. WHEN I ASKED ABOUT TOWING THEY POINTED OUT THE VEHICLE IS OUT OF WARRANTY, 39,000 MILES. I POINTED OUT THAT IT HAD HAPPENED PRIOR TO WARRANTY RUNNING OUT AND HAD BEEN PREVIOUSLY REPORTED WITH NO SOLUTION PROVIDED. I LIVE IN A SNOWY AREA AND HAVING TO PULL OFF THE ROAD EACH TIME THIS ISSUE OCCURS IS UNSAFE. MY CONCERN IS THAT SUBARU DOESN'T WANT TO ACKNOWLEDGE THE PROBLEM FORMALLY AND THAT THE SAFETY OF THE OWNERS SHOULD BE CONSIDERED. *TR

AIRBAG ALARM SETOFF AND BLINKING WHETHER SOMEONE OCCUPIES THE PASSENGER SEAT OR NOT. CAN NOT TURN THE ALARM OFF

PURCHASED FEB 2014, SINCE THEN I HAVE HAD ISSUES WITH THE OIL LIGHT COMING ON. THE FIRST TIME WAS AT 3400 MILES AND THE OIL IS LOW. I HAVE ADDED UP TO A QUART OF OIL. MY CAR HAS ABOUT 34,000 MILES ON IT NOW AND I HAVE HAD THE OIL LIGHT COME ON WITH LOW OIL ABOUT 7 TIMES. THE LIGHT COMES ON USUALLY BETWEEN 3400 & 4000 MILES. THIS IS MY SECOND OUTBACK AND I NEVER HAD ANY ISSUES WITH THE FIRST ONE. I HAVE BEEN OUT OF TOWN ALL BUT 1 OF THESE TIMES WHEN THE LIGHT CAME ON. I LIVE 1-1/2 HOURS FROM THE NEAREST SERVICE CENTER AND THEY KEEP HAVING ME COME EVERY 1200 MILES TO DO A OIL CHECK. THE FIRST TIME THE LIGHT CAME ON IT WAS FEBRUARY 5, 2014 AND HAS COME ON 5-6 TIMES SINCE THEN. *TR

SUBARU OUTBACK MOON ROOF IS THE PROBLEM. AND APPARENTLY THIS IS A KNOWN PROBLEM WITH SUBARU VEHICLES, AND YET,THEY CHOOSE TO NOT SHARE THIS INFORMATION, EVEN WHEN SPECIFICALLY DISCUSSED PRIOR TO PURCHASE. EVEN IF YOU DO NOT OPEN THE ROOF, THERE ARE DRAINS THAT CAN CLOG, AND WHEN THEY CLOG, THE CAR STARTS FILLING WITH WATER. THE CLOG, IN MY CASE, WAS FROM FIR NEEDLES, SINCE I LIVE IN THE MOUNTAINS. BUT THEY ALSO SAY THAT SIMPLY A SPIDERWEB OR ROAD DIRT CAN CAUSE A CLOG OF THESE VERY SENSITIVE DRAINS. IN MY CASE, WATER WAS RUNNING DOWN THROUGH THE DRIVER SIDE SEAT BELT SHAFT, AND ON TO THE BACK SEAT FLOOR. SINCE IT RAINS A LOT, THEN LOTS OF WATER CAN COME IN. MANY, MANY GALLONS OF WATER. IT HAPPENS BOTH WHEN THE VEHICLE IS PARKED AND WHEN IT IS MOVING. WE HAD TWO OCTOBER STORMS THAT DROPPED A GREAT DEAL OF RAIN, WHICH CAUSED SO MUCH WATER TO ENTER THE CAR THAT IT SLOSHED WHEN DRIVEN; LITERALLY, LIKE DRIVING A SWIMMING POOL! AFTER MUCH DISCUSSION, SUBARU AGREED TO CLEAN THE DISASTER ONCE ONLY UNDER WARRANTY, AND THEN THEY WERE DONE. THERE IS NOTHING IN THEIR MANUALS ABOUT KEEPING THESE MYSTERY DRAINS CLEAR. THEY JUST HOPE THAT IT WILL NOT BE A PROBLEM DURING THE WARRANTY PERIOD. THEY WILL LIE TO YOUR FACE ABOUT THE INTEGRITY OF THE WATER TIGHT NATURE OF THAT ROOF WINDOW. REPEATEDLY. AND ONCE THOSE HIDDEN DRAINS START TO CLOG, THE WINDOWS INITIALLY START FOGGING UP, FOLLOWED BY LARGE AMOUNTS OF MOLD AND OTHER NASTINESS. THEN THE CARPETING, UPHOLSTERY AND ALL OTHER "SOFT" COMPONENTS OF THE CAR NEED TO BE REPLACED. BUT THERE IS NO WAY TO CLEAN THE AIR VENT SYSTEM, SO MOLD IS THERE TO STAY.