2014 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN INTERNAL OIL CONSUMPTION FAILURE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, THE VEHICLE PASSED AN OIL CONSUMPTION TEST TWICE. THE SERVICE ENGINE AND OIL INDICATORS RANDOMLY ILLUMINATED FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE FAILURE COULD CAUSE CATASTROPHIC ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

OIL SENSOR LIGHT ON DASH ILLUMINATES. OIL IS LOW. SENSOR MEASURES PRESSURE NOT LEVEL. OIL PUMP HAS NOT BEEN REPLACED. DEALER HAS ATTEMPTED TO FIX ISSUE(4 TIMES). REPLACED SENSOR, OIL CONSUMPTION TEST. VEHICLE IN AGAIN AT 34000 MILES FOR SAME ISSUE. DEALER MENTIONED SUBARU IS AWARE OF THE PROBLEM. LAST RESORT IS A COMPLETE ENGINE REPLACEMENT.

THE SEAT SENSOR FOR THE PASSENGER SIDE IS NOT WORKING CAUSING THE AIRBAG TO BE DEACTIVATED. THE SEATBELT INDICATOR SIGNAL BEEPS REGARDLESS OF WHETHER SOMEONE IS SITTING IN THE SEAT WITH THE SEATBELT ON OR NO ONE IS SITTING IN THE SEAT. IT IS FAILING TO SENSE ANY WEIGHT. I BOUGHT THIS CAR BRAND NEW ON 9/9/13 AND THIS SHOULD NOT BE FAULTY.

I HAD PUT THE PARKING BREAK ON IT GOT STUCK THE LIGHT FINALLY WENT OFF AND THE AT OIL TEMP LIGHT CAME ON I TOOK CAR TO DEALERSHIP THEY INFORMED ME THAT THE CAR HAD NO TRANSMISSION FLUID AND THEY BELIEVED THAT THE PLACE THAT CHANGED MY OIL HAD ACCIDENTALLY DRAINED TRANSMISSION FLUID THAT'S NOT POSSIBLE I NEVER HAD ANY ISSUES OR LIGHTS ON UNTIL THE NIGHT I PUT PARKING BREAK ON THE CAR ALREADY HAD A TRANSMISSION PROBLEM

FAILURE OF EMERGENCY BRAKE. FAILURE OCCURRED AT 13800 MILE AND AGAIN AT 13900 MILES WHILE BEING DRIVEN HOME FROM DEALERSHIP. VEHICLE DIAGNOSED WITH FAILED EPB MODULE. EMERGENCY BRAKE WILL NOT ENGAGE WHEN MODULE IS IN FAILED CONDITION.

PULLING CAR INTO PARKING SPACE AT SLOW SPEED WHEN CAR, WITHOUT DRIVER INPUT, SUDDENLY ACCELERATED. HEAVY PRESSURE ON BRAKES, DRIVER FELT THE ABS CYCLING, DID NT STOP VEHICLE. FINALLY, AFTER COLLIDING WITH A PARKED CAR, NOSE TO NOSE AND PUSHING OTHER CAR OUT OF ITS PARKING SPOT, DRIVER WAS ABLE TO STOP THE CAR MY MOVING TRANSMISSION GEAR SELECTOR TO PARK

ON OR ABOUT NOV 24, 2015, AN IGNITION PROBLEM DEVELOPED. WHEN TURNING THE IGNITION SWITCH THERE WAS NO POWER. WITH EACH TURN, MORE AND MORE POWER TURNED UNTIL IT FINALLY STARTED. ACCORDING TO SHEEHY SUBARU, SPRINGFIELD, VA, THERE WAS NOTHING WRONG WITH THE VEHICLE AND STATED "I NEEDED TO START THE CAR EVER COUPLE OF DAYS." ABOUT 2 WEEKS LATER, REYNOLDS GMC SUBARU CAME AND PICKED UP THE CAR AND SAID THERE WAS TECHNICAL BULLETIN OUT FOR THIS PROBLEM (I WAS NOT ABLE TO LOCATE) AND THEY HAVE FIXED TWENTY OTHER CARS WITH THIS SAME PROBLEM. THE CAR WAS FINE UNTIL JANUARY 11, 2016, THE CAR STARTED EXHIBITING THE SAME IGNITION ISSUES. I CONTACTED REYNOLDS WHO CONTACTED SUBARU ENGINEERS WHO SAID NOT TO HAVE MY FOOT ON THE GAS PEDAL WHEN I TURN THE IGNITION KEY. THE VEHICLE STARTS WITH A FOOT ON THE GAS PEDAL OR NOT. THEY STATED THE CAR WAS DESIGNED NOT TO START WITH A FOOT ON THE PEDAL. I WAS CALLED BACK AND THEN TOLD THE SUBARU ENGINEERS SAID THE PROBLEM IS INTERMITTENT, SOME VEHICLES HAVE THIS PROBLEM AND OTHERS DON'T. DEAL WITH IT. THE CAR HAS 15K MILES AND IS ALMOST BRAND NEW AND HAS MAJOR ELECTRICAL PROBLEMS. ON TUESDAY, JANUARY 12TH, 2015, DASH INSTRUCTIONS BEGAN FLASHING ON AND OFF. THAT IS NOT NORMAL. PRIOR TO HAVING NITROGEN PUT IN THE TIRES, THE CAR CONSTANTLY PULLED TO THE RIGHT AND LOST AIR PRESSURE WEEKLY. BUT NOW I AM VERY CONCERNED ABOUT THE ELECTRICAL PROBLEMS. SUBARU HAS BEEN NOTIFIED.

NEW 2014 OUTBACK WITH STATIC NOISE COMING FROM THE AUDIO / SPEAKER SYSTEM; BOTH WITH OR WITHOUT THE RADIO BEING TURNED ON. THIS WILL HAPPEN RANDOMLY, WITH NO PARTICULAR SET PATTERN OR OBVIOUS REASON; IT'S IMPOSSIBLE TO PREDICT WHEN THIS WILL HAPPEN OR EVEN TRY TO RE-CREATE. WE DON'T HAVE THE NAVIGATION PACKAGE. I HAVE A HARMON RADIO WITHOUT SATELLITE. THERE DOESN'T APPEAR TO BE A PATTERN AND THE DEALER CANNOT PINPOINT THE ISSUE. THIS HAPPENS EVEN WHEN THE RADIO IS OFF AND I AM NOT USING THE BLUETOOTH. THIS HAS HAPPENED WITH OR WITHOUT ENGINE RUNNING. THIS HAS CONTINUED TO HAPPEN SINCE I HAVE OWNED VEHICLE RANDOMLY.

AT APPROXIMATELY 29000 MILEAGE ON THE MY 2014 SUBARU OUTBACK, I WAS DRIVING ON THE HIGHWAY AND THE OIL LEVEL LAMP ILLUMINATED. I PULLED OVER AND CHECKED THE OIL LEVEL AND FOUND IT TO BE NOT READABLE ON THE DIPSTICK. I ADDED A QUART, WHICH BROUGHT THE LEVEL TO HALF. I THEN REPORTED TO THE DEALER, BEARDMORE SUBARU IN BELLEVUE, NE. THEY UPDATED THE SOFTWARE AND REPLACED THE OIL LEVEL SWITCH. THEY ALSO INITIATED A AN OIL CONSUMPTION TEST AND I HAVE TO RETURN IN 1200 MILES TO HAVE LEVEL RECORDED. HOWEVER, WHEN I LEFT THE DEALERSHIP, I CHECKED THE OIL A FEW WEEKS LATER (APPROX 400 MILES DRIVEN), WHILE THE ENGINE WAS COOL, AND NOTICED THE OIL LEVEL WAS WELL ABOVE THE FULL MARK. CLEARLY THEY OVERFILLED THE ENGINE. ADDITIONALLY, THE MECHANIC LEFT OPEN THE TOP OF THE COOLANT RESEVOIR (WHICH I DID NOT ASK THEM TO EVEN CHECK). I WILL BE CALLING THEM ON MONDAY TO REPORT THIS ISSUE.

I NEED TO PURSUE A CRITICAL PROBLEM THAT THE DEALER IS UNABLE TO RE-CREATE/SOLVE. APPROXIMATELY A DOZEN TIMES(10 BY MY WIFE AND 3 BY ME), WE'VE TURNED LEFT FROM A STOP(TYPICALLY AT A RED-LIGHT) ONLY FOR THE CAR TO STALL FROM 3 TO 6 SECONDS. THE 3 TIMES I WAS DRIVING, MY WIFE AND A GRANDCHILD WERE ON THE PASSENGER SIDE AND NARROWLY MISSED A DIRECT SIDE IMPACT. THE PROBLEM IS INTERMITTENT, WE DON'T DRIVE WITH OUR LEFT FOOT ON THE BRAKE, AND WE ESTIMATE IT TO OCCUR ONCE OUT OF EVERY 60 TO 75 LEFT TURNS AND WHILE I FULLY UNDERSTAND THE DEALER STATING THE PROBLEM CANNOT BE RE-CREATED AND THE COMPUTER ANALYSIS SHOWING NO PROBLEMS THUS MAKING IT DIFFICULT TO SOLVE, WHAT I WILL NOT UNDERSTAND IS WHEN ONE OF MY FAMILY MEMBERS ARE CRITICALLY INJURED BECAUSE "WE CAN'T RECREATE THE PROBLEM". YOU'RE PROMPT ATTENTION ON THIS MATTER WOULD BE GREATLY APPRECIATED AS WE'VE ALREADY TAKEN THE CAR TO THE DEALER FOR THE SAME PROBLEM 3 TIMES(THE CAR IS AT THE DEALER NOW AND AGAIN NO PROBLEM COULD BE FOUND).