2012 SUBARU OUTBACK Complaints

THE VEHICLE STALLS AND ABRUPTLY STOPS. THIS IS APPARENTLY A KNOWN PROBLEM WITH THIS CAR, BUT THE DEALERSHIP IS DEMANDING $1300 TO FIX IT SINCE I'M OUT OF THE WARRANTY PERIOD. THIS SHOULD NOT BE JUST A EXTENDED WARRANTY - THIS IS A SAFETY ISSUE: THE VEHICLE STALLS IN TRAFFIC. IT CANNOT BE DRIVEN IN THIS CONDITION. TODAY IT STALLED IN THE MIDDLE OF A HIGHWAY INTERSECTION WHERE I WAS TURNING. I HAD A SEMI TRUCK BARRELLING DOWN AT ME ON AN ICY ROAD WHILE I DESPERATELY TRIED TO RESTART THE CAR AND GET OUT OF THE INTERSECTION. THE SEMI SWERVED AND BARELY MISSED ME. THESE CARS SHOULD BE RECALLED!

WHILE SLOWING DOWN THE VEHICLE HAS PULLED (FEELING LIKE IT IS NOT SHIFTING DOWN , FOR YEARS, THOUGHT IT WAS THE NATURE OF THE BEAST) SO HAD TO BRAKE HARDER. SINCE THE SUMMER OF 2018 THE CAR PULLS AND SOMETIMES STALLS OR ALMOST STALLS WHEN DECELERATING FAST. THIS HAPPENS ON HIGHWAY AND ALSO CITY (BETWEEN STREETLIGHTS). I LOOKED ONLINE AND SEE THAT SUBARU HAS HAD A BULLETIN SINCE 2014 KNOWING ABOUT A THRUST WASHER WEAR PROBLEM INSIDE THE TORQUE CONVERTER . 1-27-2019 I TOOK THE OUTBACK IN FOR SERVICE AND THE DIAGNOSIS WAS TORQUE CONVERTER REPLACEMENT. ESTIMATED COST FOR REPAIRS $1715.00. MY WIFE AND I NOT ONLY HAD THE STANDARD SUBARU WARRANTY BUT PAID EXTRA FOR THE EXTENDED WARRANTY,. ALL SERVICE WAS DONE AT THE SUBARU DEALERSHIP ( STANLEY SUBARU ) AND THE LAST SERVICE BEFORE WARRANTY EXPIRED IN 2017 I SPECIFICALLY ASKED FOR THE CAR TO BE GONE THOUGH WITH A FINE TOOTH COMB (AT THAT TIME WE WAS CONCERNED WITH NOISY WHEEL BEARINGS. NO MENTION OF THE BULLETIN ON THE TORQUE CONVERTER WAS MENTIONED. *TR

ENGINE SHUDDERS THEN SHUTS OFF WHEN STOPPING. FREQUENTLY OCCURS WHEN COMING TO A STOP ON A CURVED ROAD NEAR MY HOME. VERY CONCERNED ABOUT BEING REAR-ENDED. I HAVE TO THROW THE CAR IN PARK, RESTART AND THROW IT BACK IN DRIVE. DEALER REPLACED OIL SOLENOID VALVE FOR $350 AND IT DIDN'T FIX THE PROBLEM. NOW THEY WANT OVER $1500 TO REPLACE THE TORQUE CONVERTER. THEY SAY IT IS A KNOWN PROBLEM AND I HAD UNTIL JULY 2018 UNDER AN EXTENDED WARRANTY TO TAKE CARE OF IT. I WAS NEVER NOTIFIED. I FEAR SPENDING ANOTHER $1500 WILL NOT FIX THE PROBLEM. I OWE ANOTHER YEAR OF PAYMENTS ON THIS VEHICLE AND I DON'T FEEL SAFE DRIVING THE SUBARU. MILEAGE IS AROUND 155,000.

MY 2012 SUBARU OUTBACK CVT TRANSMISSION SHUTTERS AND STALLS THE ENGINE WHEN COMING TO A STOP IN TRAFFIC. THIS IS A KNOWN PROBLEM AND I HAVE CONTACTED SUBARU OD AMERICA AND THEY ARE OF NO HELP.

THE VEHICLE HAS EXPERIENCED A SHUDDERING FEELING INTERMITTENTLY WHEN COMING TO A STOP. THE ISSUE HAS BEEN ONGOING AND MY VEHICLE CURRENTLY HAS 87,000 MILES, ALTHOUGH THE ISSUE HAS OCCURRED SINCE AROUND 50,000 MILES. I HAVE TAKEN THE VEHICLE IN TO A SUBARU DEALER IN 2017 AND THE ISSUE WAS RECREATED HOWEVER WAS NOT FIXED SINCE THE PROBLEM IS STILL OCCURRING. IT IS MY UNDERSTANDING THAT SUBARU ISSUED A TECHNICAL SERVICE BULLETIN COVERING MORE THAN 1.5 MILLION VEHICLES FOR WHAT APPEARS TO BE KNOWN ISSUE WITH THE TORQUE CONVERTER IN THE CVT TRANSMISSION. HOWEVER, THE PROBLEM IS SPORADIC AND INTERMITTENT AND EVERY TIME THE VEHICLE GOES IN TO RE-CHECK THE PROBLEM, THE TECHNICIANS CANNOT REPLICATE IT. THIS IS VERY MUCH A SAFETY ISSUE THAT SHOULD BE ELEVATED FROM A TSB TO A RECALL IF THE ISSUE IS KNOWN. THE FEELING OF A SHUDDERING ALMOST TO A VEHICLE STALL IS NOT SAFE. WHY SUBARU HAS NOT ISSUED A FULL ON A RECALL IS A LITTLE CONCERNING, ESPECIALLY WITH THE SEVERAL SUBARU FORUMS INDICATING FROM MANY OTHER OWNERS OF THE SAME PROBLEM. I HAVE TALKED TO SUBARU OF AMERICA AND THEY WERE NOT VERY ACCOMMODATING OF THE ISSUE AND SAID IF THEY CANT RECREATE THE PROBLEM, THEN THEY WONT FIX IT. APPARENTLY THE WORD OF THOUSANDS OF SUBARU OWNERS IS NOT SUFFICIENT ENOUGH.

VEHICLE SHUDDERS AND STALLS WHEN BRAKING/DECELERATING. ENGINE SHUTS OFF COMPLETELY AND ABRUPTLY WITH LITTLE TIME TO REACT. I HAVE 128,000 MILES ON THE VEHICLE. MECHANICS DO NOT KNOW WHAT EXACLT IS CAUSING THE PROBLEM.

VEHICLE STALLS WHEN COMING TO A STOP. ALMOST FELT LIKE IF I WAS COMING TO A STOP WITHOUT ENGAGING THE CLUTCH ON A STANDARD TRANSMISSION. THIS HAS HAPPENED 4 TIMES IN THE LAST THREE DAYS AND I DO NOT FEEL SAFE LETTING MY FAMILY DRIVE IT!

STALLED WHEN COMING TO A STOP AT AN INTERSECTION. BELIEVE TO BE TRANSMISSION ISSUE. PURCHASED A 2012 SUBARU OUTBACK ON 8 JAN 2019. THE CAR WAS SOLE AS IS. WHILE DRIVING HOME, I CAME UP TO THE BUSY INTERSECTION OF RUSSELL PARKWAY AND MOODY ROAD (WARNER ROBINS GA) AS I BEGAN TO SLOW, THE CAR STARTED TO BUCK THEN STALLED. I WAS ALMOST REAR-ENDED BY THE CAR FOLLOWING ME. THE CAR ON THE SAME DAY STALLED AGAIN WHILE SLOWING DOWN AND TURNING RIGHT ON FEAGAN MILL ROAD. THE CAR FOLLOWING ME SWERVED TO THE LEFT TO AVOID A REAR END IMPACT. THE CAR IS CURRENTLY PARKED UNTIL I CAN GET IT SERVICED. AFTER RESEARCH, I FOUNDED OUT MANY CUSTOMERS ARE HAVING THE SAME ISSUES OF DRIVING AN UNSAFE VEHICLE. I CURRENTLY HAVE 115,000 MILES

ABOUT MONTH AGO I BOUGHT A CAR. IT'S A SUBARU OUTBACK 2012 WITH 156 000 MILES. AT THE BEGINNING EVERYTHING WAS FINE. NOTHING SEEMED TO BE HAPPENING. DECEMBER 10 WE DROVE AROUND SANTA FE, NM. AT FIRST I HAD STOPPED IN SOME STORES, SPENT TIME ABOUT 2 HOURS AND AFTER THAT DECIDED TO GO TO ANOTHER PLACE. AND WHEN I WAS DRIVING MY CAR AGAIN IN 5 MINUTES IT SUDDENLY STARTED HAVING A STRANGE SOUND AND COULDN'T MOVE NORMALLY, WAS JUST SHARPLY BRAKING ON A CITY ROAD. WE WERE VERY CLOSE TO THE ACCIDENT, BECAUSE EVERYONE WAS DRIVING WITH THE SPEED 45-50 MILES. WHILE I WAS DRIVING THE CAR KEPT TO HAVE THE STRANGE SOUND AND SLOWED DOWN MORE AND MORE. I WAS LUCKY TO FIND A PARKING SPACE NEXT TO ME ON SOMEBODY'S TIRES WEELS SHOP. I TOOK A LITTLE BREAK ABOUT 40 MINUTES TO FIND OUT WHAT HAPPENED. AFTER THAT WHEN I TURNED THE CAR ON IT STOPPED HAVING THE STRANGE SOUND BUT IT COULDN'T MOVE ANYMORE! I PUSHED ON A GAS PEDAL MANY TIMES BUT THE CAR JUST STAYED IN ON PLACE AND DIDN'T MOVE TO THE FRONT OR BACK. MY VEHICLE WAS TOWED TO THE SUBARU SERVICE CENTER. THE NEXT DAY I WAS CALLING TO THE SUBARU SERVICE CENTER SEVERAL TIMES, AND WHEN SOMEBODY ANSWERED I WAS REPLIED THAT "THE CAR HAD AN INSPECTION BUT WE DON'T KNOW WHAT EXACTLY HAPPENED YET" AND IT SHOULD TAKE ONE MORE DAY. I DID ONE MORE CALL THE NEXT DAY I RECEIVED AN ANSWER FROM SUBARU SERVICE CENTER THAT THE VEHICLE HAVE A BROKEN TRANSMISSION AND TO FIX IT COSTS $7600. IN THOSE DAYS I FOUND OUT THAT THE CARS 2010-2015 SUBARU OUTBACK HAVE RECALLS OR EXTENDED WARRANTY. MY FRIEND FROM FLORIDA HAVE A SUBARU OUTBACK 2012 WITH 168 000 MILES AND HE ALSO HAD THE SAME PROBLEM WITH A CAR LIKE ME ON OCTOBER 2018. THE SUBARU DEALERSHIP IN FLORIDA FIXED THAT POWER TRAIN FOR FREE. BUT WHEN I TOLD WITH A SUBARU HEADQUARTER ABOUT MY AFFECTED VEHICLE THEY GAVE ME AN ANSWER THAT I HAVE ON MY CAR MORE THAN 100 000 MILES AND THEY CAN'T HELP ME AT ALL.

I WAS TAKING IT FOR AN OIL CHANGE AND LUBE. AFTER DRIVING ON THE FREEWAY AT 60-70 MPH, I CAME OFF THE FREEWAY, WENT 2 BLOCKS TO A STOPLIGHT. AS SOON AS I STOPPED, MANY WARNING LIGHTS STARTED FLASHING, AND BECAME ALARMED, WENT 3 BLOCKS TO THE LUBE SERVICE CENTER AND SOME STEAM STARTED COMING FROM UNDER THE HOOD. THE SERVICE MEN IMMEDIATELY TOOK IT IN TO CHECK IT OUT. THEY REPLACED SOME COOLANT, COMPLETED THE SERVICE AND TOLD ME TO HAVE IT CHECKED BY A MECHANIC. I DROVE IT ABOUT A MILE TO THE NEAREST AUTO SHOP, A PLACE I'VE TAKEN MY LAST 2 CARS, AND LEFT IT. THE NEXT DAY THEY SAID IT WAS FIXED, AND THAT THEY HAD TO REPLACE THE RADIATOR AND IT WAS READY TO PICK UP. FROM THERE I PICKED UP THE CAR AND DROVE IT TO A FRIEND'S IN A CITY ABOUT 100 MILES AWAY. I DROVE IT THE ENTIRE WAY ON THE FREEWAY, CAME OFF THE FREEWAY, DROVE IT ABOUT 4 BLOCKS TO MY FRIEND'S HOUSE. I WEN UP HER DRIVEWAY, AND AS I PULLED INTO A PARKING PLACE, THE WARNING LIGHTS AGAIN STARTED FLASHING. I PULLED INTO A PARKING SLOT AND STOPPED IT. MY FRIEND'S SON LATER WENT OUT TO LOOK UNDER THE HOOD WITH ME. THERE WAS EVIDENCE OF SOME SPRAY UNDER THE HOOD, BUT NOT MUCH. I CALLED THE DEALER WHERE I'D BOUGHT THE CAR A MONTH BEFORE, AND HE TOLD ME TO HAVE THE CAR TOWED TO THEIR SHOP, WHERE I'D LEFT IT WITH THEM FOR ABOUT 2-3 WEEKS. WHEN I CALLED ABOUT THE PROGRESS, THEY SAID THEY DIDN'T WANT TO RELEASE IT BACK TO ME UNTIL TO WAS REPAIRED. IN THE MEANTIME, MY FRIEND WHERE I WAS STAYING WHEN I HAD IT TOWED, TOLD ME SHE HAD AN IDENTICAL PROBLEM WITH HER 2011 SUBARU OUTBACK AND AFTER REPLACING HOSES, THERMOSTAT, WATER PUMP, TJEY FINALLY REPLACED HER HEAD GASKET. MY DAUGHTER THEN REMINDED ME THE SAME HAPPENED TO HER 1999 SUBARU OUTBACK, SO I STARTED RESEARCHING THE INTERNET FOR SIMILAR ISSUES. MANY SITES, SOME WELL KNOWN SAID THIS IS COMMON WITH THE 2.5L ENGINE. THIS IS A DEFECT SUBARU SHOULD RECALL.