2011 SUBARU OUTBACK Complaints

HEADLIGHTS BURN OUT REPEATEDLY, WITHOUT WARNING OR INCIDENT, SOMETIMES BOTH WITHIN A WEEK. CAR IS DRIVEN LESS THAN 10K MILES PER YEAR, YET ONE OR BOTH HEADLIGHTS HAVE HAD TO BE REPLACED ANNUALLY ON AVERAGE. BULBS ARE VERY DIFFICULT FOR CONSUMER TO REPLACE AND MUST BE DONE BY GARAGE OR DEALERSHIP. ON ONE OCCASION BOTH HEADLIGHTS WERE OUT BEFORE VEHICLE COULD BE TAKEN TO GET BULBS REPLACED.

TSB WAS ISSUED FOR THIS DEFECTIVE TORQUE CONVERTER. ORIGINAL WARRANTY WAS EXTENDED, BUT VEHICLE IS NOW OUT OF WARRANTY EXTENSION. SUBARU DENIED MY REQUEST TO FIX THEIR DESIGN FLAW AS DOCUMENTED IN SERVICE BULLETIN # 16-90-13R. THE CAR ENGINE SHUTS OFF WHEN APPLYING THE BRAKES - THUS CREATING A MAJOR SAFETY ISSUE.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DEPRESSING THE BRAKE PEDAL TO STOP, THE VEHICLE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 112,000.

THE CAR JUMPS AND JERKS, SIMILAR TO A MANUAL TRANSMISSION STALLING. THIS HAS OCCURRED DURING ACCELERATION FROM A STOP AT A RED LIGHT, TO DECELERATION IN HIGHWAY TRAFFIC!! UPON TAKING IT IN FOR SERVICE AT THE SUBARU SCHUMACHER IN WEST PALM BEACH, FL. THE SERVICE MANAGER INFORMED ME IT'S A COMMON PROBLEM. SUBARU IS WELL AWARE OF IT, YET THERE IS NO RECALL. SUDDEN STALLING OF THE VEHICLE IS A SERIOUS SAFETY ISSUE! APPARENTLY SOMEONE MUST DIE FOR ACTION TO BE TAKEN! THE DEALER SAYS TO REPLACE THE VALVE BODY AT A COST OF $2345 + TAX. THEN MENTIONS THEY WILL TEST DRIVE THE CAR, AND IF NOT RESOLVED, THEY MUST REPLACE THE TORQUE CONVERTER AT $3500 +TAX!!! ANY ONLINE SEARCH WILL TELL YOU THIS CAR WITH 114,000 MILES IS NOT WORTH THAT! SUBARU KNOWS ABOUT THIS SERIOUS PROBLEM, AND CONTINUES TO PLACE THESE FAULTY CVT TRANSMISSIONS IN SERVICE. PROBLEM PERSISTS UP TO 2017 MODELS, SIMPLY BECAUSE 2018/19 MODELS HAVEN'T REACHED THE MILEAGE YET FOR FAILURE. THIS STATEMENT CAME FROM THE SERVICE MANAGER HIMSELF. THANK YOU ARNAUD FOR BEING HONEST. GOODBYE FOREVER SUBARU, YOU'VE LOST A CUSTOMER AND HOPEFULLY YOU DON'T GET ANYONE KILLED OVER THIS!

AUTOMOBILE STALLING COMPLETELY AFTER BRAKING TO COMPLETE STOP AT STOP LIGHT AND STOP SIGNS ON 3 SEPARATE OCCASIONS. SHUDDERING AND SHAKING OR AUTOMOBILE OBSERVED. TORQUE CONVERTER REPLACED IN ORDER TO SOLVE PROBLEM. NOT KNOWN WHETHER OR NOT PROBLEM IS COMPLETELY FIXED.

WHEN COMING TO A STOP OR EVEN SLOWING DOWN, THE CAR STALLS. AT TIMES, THIS IS AN ANNOYANCE. OTHER TIMES, IT IS VERY UNSAFE AS CARS BEHIND ME HAVE TO REACT TO A SUDDEN STOP (ESPECIALLY IN STOP AND GO TRAFFIC). SUBARU ISSUED AN EXTENDED WARRANTY FOR THIS ISSUE, BUT ASSIGNED AN ARBITRARY 100K MILEAGE LIMITATION. THIS IS A DESIGN FLAW THAT SHOULD BE REPAIRED AT SUBARU'S EXPENSE, REGARDLESS OF THE MILEAGE THAT THE IMMINENT FAILURE OCCURS. THE DESIGN FLAW WAS ACKNOWLEDGED AS SUCH BY SUBARU THEMSELVES, IN A SERVICE BULLETIN #16-90-13R

2011 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKE PEDAL. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO PARK THE VEHICLE BEHIND ANOTHER VEHICLE, THE BRAKES FAILED CAUSING A CRASH. THE BRAKE CONTROL MODULE FAILED CAUSING THE ANTI-LOCK SYSTEM TO MALFUNCTION. *JS

MY VEHICLE ACCUMULATES A LOT OF HIGHWAY MILES. THESE ARE EASY AND UNSTRENUOUS TO AND FROM WORK. OVER THE PAST 3 MONTHS I HAD MY VEHICLE MISDIAGNOSED THREE TIMES WHEN I WAS COMPLAINING OF TRANSMISSION PROBLEMS. AS I HAVE JUST BROKEN 125,000 MILES MY VEHICLE GETS DIAGNOSED WITH NEEDING A NEW HEAD GASKET AND A NEW TRANSMISSION. COSTING EASILY MORE THAN THE VEHICLE IS WORTH. SUBARU IT NOT WILLING TO BACK THEIR VEHICLES. THE VEHICLE SHOULD BE LASTING WELL PAST 125,000 WITHOUT MAJOR MECHANICAL PROBLEMS LIKE THESE THAT COULD HAVE ENDED IN SERIOUS INJURY. AT THIS POINT NOTHING HAS BEEN DONE TO RECTIFY WHAT COULD HAVE BEEN AN UNSAFE SITUATION HAD I NOT CONTINUALLY PROMPTED THEM TO PROPERLY DIAGNOSE THE PROBLEM. AT THIS TIME MY VEHICLE IS UNSAFE TO DRIVE AND HAS BEEN OVER THE PAST FEW MONTHS DUE TO THESE ISSUES.

MY 2011 SUBARU OUTBACK ABRUPTLY STALLS WHEN I STOP. THIS OCCURRS IN DANGEROUS SITUATIONS SUCH AS STOPPING AT INTERSECTIONS, IN TRAFFIC, AND EVERY OTHER SITUATION THAT REQUIRES BRAKING WHILE DRIVING. IT IS SIMILAR TO STALLING A MANUAL VEHICLE BY BRAKING WITHOUT THE CLUTCH DEPRESSED