2012 SUBARU OUTBACK Complaints

IN APRIL OF 2017, THE TRANSMISSION COMPLETELY AND SUDDENLY FAILED WHILE TRAVELING ON I 35 SOUTHBOUND IN IOWA. (WE WERE TRAVELING AROUND 60 MILES AN HOUR WHEN THE TRANSMISSION FAILED) WE HAD IT TOWED TO CLOSEST SUBARU DEALER, WHO THEN DENIED THE WARRANTY. WE WERE AT APPROXIMATELY 59,000 MILES AND 2 MONTHS SHY OF THE ORIGINAL TRANSMISSION WARRANTY. EVEN AFTER THEY SENT OUT LETTERS LESS THAN 2 MONTHS LATER EXTENDING THE WARRANTY ON THE TRANSMISSION TO 100,000 MILES THEY HAVE CONTINUED TO DENY THE WARRANTY AND HAVE CONTINUED TO BLAME THE 3RD PARTY WHO PERFORMED AN OIL CHANGE ON THE CAR. THE PARTY THAT PERFORMED THE OIL CHANGE IS A WELL ESTABLISHED ASE CERTIFIED COMPANY. THEY ONLY PERFORMED AN OIL CHANGE AND TIRE SERVICE THEY DID NOTHING WITH THE TRANSMISSION. THEIR REFUSAL HAS DRAGGED ON FOR ALMOST A YEAR STRAINING OUR FINANCES. WE ARE STILL IN THE PROCESS OF LITIGATION THROUGH OUR ATTORNEY. AS A CONSUMER WE FEEL OUTMATCHED. IT IS INCREDIBLY FRUSTRATING ESPECIALLY SINCE THEY HAVE ADMITTED THAT THEY HAVE A TRANSMISSION PROBLEM. YET THEY STILL REFUSE TO FIX OR SOLVE THE PROBLEM IN ANYWAY AND HAVE HIRED A PARTNER AT AN EXPENSIVE LAW FIRM TO CONTINUE TO DENY THE WARRANTY. HOW IS THE AVERAGE CONSUMER SUPPOSED TO HANDLE THIS TYPE OF SITUATION? I HAVE READ IN FORBES MAGAZINE THAT CONSUMER GROUPS AND YOUR ORGANIZATION ARE AWARE OF THIS PROBLEM BUT I WANTED TO MAKE YOU FURTHER AWARE THAT EVEN THOUGH THEY HAVE ADMITTED THE PROBLEM THEY STILL CONTINUE TO MAKE IT A PROBLEM FOR THE CONSUMER. THANK YOU

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE THE VEHICLE WAS PLACED IN PARK ON AN INCLINE, THE CONTACT SUDDENLY HEARD A SCRAPING NOISE AND NOTICED THAT THE VEHICLE INDEPENDENTLY ROLLED AWAY. THE CONTACT'S WIFE WAS LEANING INTO THE VEHICLE AND WAS PULLED IN REVERSE ALONG WITH THE VEHICLE. THE VEHICLE CRASHED INTO A CURB AND THE FRONT DRIVER'S DOOR STRUCK THE HEDGE, WHICH SLOWED THE VEHICLE DOWN. THE VEHICLE THEN CRASHED INTO A TREE HEDGE. THE CONTACT'S WIFE SUSTAINED AN INJURY TO THE RIGHT SIDE OF HER HIP THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE ALL OF THE PANELS WERE REPAIRED; THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. AN INSPECTOR WAS SENT TO INSPECT THE VEHICLE, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *TT *TR *BF *TR

ENGINE LOCKED UP TRAVELLING 80 MPH ON THE HIGHWAY. THE ENGINE HAD 90,000 MILES ON IT AND IT WAS FULLY SERVICED AT 88,000 MILES BY A DEALERSHIP. NOTES FROM THE DEALERSHIP SERVICE DEPARTMENT: 'MOTOR CAME APART AT HIGH REV SPEED, 1 PISTON CRACKED, 1 PISTON GONE. EXCESSIVE METAL SCATTERED THROUGH COMPLETE ENGINE AND INTAKE MANIFOLD' "THE ENTIRE MOTOR (BLOCK, HEADS, VALVES, CAMSHAFTS, INTAKE MANIFOLD, ETC.) WILL NEED TO BE REPLACED DUE TO METAL DEBRIS THROUGHOUT MOTOR."

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO MASTRIA SUBARU (1255 NEW STATE HWY, RAYNHAM, MA 02767) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS BURNING OIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,459.

COLD RAINY MORNING, I STARTED THE CAR FOR THE FIRST TIME WITH NO ONE IN THE PASSENGER SEAT. THE AIRBAG LIGHT CAME ON AND STAYED ON, THE PASSENGER SEATBELT LIGHT IS ON AND CAR IS DINGING LIKE SOMEONE IN THE PASSENGER SEAT IS NOT WEARING A SEAT BELT. DOES NOT TURN OFF WHEN SEAT BELT IS CLIPPED. I TAKE IT TO THE DEALERSHIP AND THEY SAY IT'S A BAD ELECTROSTATIC CAPACITANCE SENSOR ODS. THE 'PART' AKA REPLACING THE WHOLE SEAT IS $900. SAME YEAR OF SUBARU THAT THEY RECALLED THIS PART IN THE IMPREZA. NHTSA RECALL NO. : 15V-419

MY 2012 SUBURU OUTBACK WAS STOPPED AT A GAS STATION IN NEUTRAL AND I GOT OUT OF THE CAR. MY WIFE TURNED THE ENGINE OFF AND THE CAR STARTED TO ROLL BACKWARD. I COULD NOT GET BACK INTO THE CAR IN TIME AND MY WIFE COULD NOT PULL THE EMERGENCY BRAKE BECAUSE SUBARU DID NOT PUT AN EMERGENCY BRAKE INTO THAT MODEL THAT YEAR. THEY HAVE SINCE CORRECTED THAT DESIGN FLAW. THE CAR ROLLED BACKWARD ACROSS A ROAD AND ONTO A CONCRETE ISLAND AND OVER A ROCK WHICH DAMAGED THE EXHAUST SYSTEM. THIS ACCIDENT COULD HAVE BEEN MUCH WORSE AND NOT HAVING AN EMERGENCY BRAKE TROUBLES ME. I THINK THE VERY LEAST SUBARU SHOULD DO WOULD BE TO REPAIR THE DAMAGE DONE BY NOT HAVING AN EMERGENCY BRAKE IN THE CAR.

ENGINE SHUDDERS, OR COMPLETELY STALLS AT A SUDDEN BRAKE TO STOP COMPLETELY. DRIVER MUST PUT VEHICLE IN NEUTRAL OR PARK TO RE-START THE ENGINE. **** THE PROBLEM DESCRIBED BEGAN A YEAR AGO. DRIVER NOTICED VEHICLE WOULD SHUDDER OCCASIONALLY AT A COMPLETE STOP. THE FIRST TIME THAT THE ENGINE COMPLETELY DIED, DRIVER THOUGHT IT MAY HAVE BEEN DUE TO WEATHER. THIS SHUDDERING AND STALLING BEGAN OCCURRING MORE AND MORE FREQUENTLY IN ALL WEATHER CONDITIONS CREATING A SAFETY HAZARD. WHEN DRIVER NOTICES THE SHUDDER, IF THE BRAKE PEDAL IS EASED UP, NORMAL RPMS RETURN. THE ENGINE WILL ALSO SOMETIMES SHUDDER DURING A TIGHT TURN AS WELL. WHILE TESTING DURING DRIVING/BREAKING THIS MORNING DRIVER MAINTAINED A SPEED OF 55 MPH FOR 1 MILE. DRIVER BEGAN BRAKING THE VEHICLE AT THE DISTANCE BETWEEN 2 LIGHT POLES (ON A COUNTRY ROAD) AND CAME TO A COMPLETE STOP WITH THE VEHICLE STRAIGHT FORWARD. ENGINE DIED. THE 2ND TIME THIS WAS TESTED, SAME SPEED SAME BRAKING DISTANCE, THIS TIME THE DRIVER WAS GOING TO MAKE A RIGHT TURN, SO UPON BRAKING THE VEHICLE WAS TURNED AT A 45 ANGLE. THE ENGINE DIED. WARNING LIGHTS: VEHICLE DYNAMICS, CHECK ENGINE, AWD, CHARGE WARNING (BATTERY) , AND OIL PRESSURE. THE CD PLAYER STAYED ON, THE FAN FOR HEAT/AC TURNED OFF.

I GOT A NOTICE THAT OUR TAKATA AIRBAG MIGHT BE AT RISK OF BEING FAULTY. I WENT ON AIRBAGRECALL.COM AND ENTERED MY INFORMATION. IT THEN ASKED ME TO COMPLETE A SURVEY BUT IT DIDN'T TELL ME WHETHER I NEED TO GET THE PART REPLACED OR NOT. PLEASE LET ME KNOW.

VEHICLE STALLING WHILE STOPPING OR ATTEMPTING TO ACCELERATE FROM A STOP. THERE IS A WARRANTY EXTENSION ON THE CVT TRANSMISSION, BUT ONLY TO 100,000 MILES FROM SUBARU. THIS PROBLEM SHOULD BE A RECALL, NOT ONLY A WARRANTY EXTENSION. IT IS A SIGNIFICANT SAFETY PROBLEM THAT COULD EASILY RESULT IN COLLISION WITH INJURY OR DEATH. VEHICLE STALLING WHEN SLOWING DOWN OR ACCELERATING FROM A STOP.

WHILE DRIVING ON THE HIGWAY SUDDENLY THE CHECK ENGINE LIGHT WAS BLINKING AS WELL AS THE ABS LIGHT,,CONTROL LIGHT AND BRAKE LIGHT WERE ALSO BLINKING. I LOOKED TO SEE IF TERE WAS A RECALL NOTICE FOR THIS PROBLEM AN CURRENTLY THERE ARE NONE. HOWEVER IN LOOKING AT COMPLAINTS LISTED SOMEONE ELSE HAD THE EXACT PROBLEM AND IT APPEARS TO INVOLVE THE HARNESS