2011 SUBARU OUTBACK Complaints

THE CAR STALLS WHEN COMING TO A FAST STOP AND SOMETIMES SHUDDERS LIKE IT IS GOING TO STALL WHEN SLOWING DOWN. THIS WAS HORRIBLE ON THE FREEWAY DURING TRAFFIC AS I HAD TO RESTART MY CAR NUMEROUS TIME. GOT CLOSE TO GETTING REAR ENDED A FEW TIMES. I TOOK MY CAR TO SUBARU AND IT IS A COMMON PROBLEM BUT INSTEAD OF DOING A RECALL THEY EXTENDED THE WARRANTY TO 100,000 MILES. MY CAR NOW HAS 103425 AND NOT COVERED. IT STARTED AROUND 102250 MILES WHILE IN CALIFORNIA ON MY WAY BACK HOME. I HAD TO PAY $2490.59 TO HAVE A SAFE CAR TO DRIVE. THIS IS A MAJOR SAFETY ISSUE WHEN IT COMES TO TRANSMISSION STALLING WHILE DRIVING. HOW IS IT EVEN LEGAL THAT THIS ISN'T A RECALL.

NOTICED THAT DOME/MAP LIGHTS NOT WORKING AND FRONT TIME CLOCK OUT. THEN WHEN GOING TO PUT IT IN PARK THE ENGINE REVVED AND THE BRAKES WOULD NOT ENGAGE AND RAN INTO A FENCE CAUSING DAMAGE TO FRONT END OF VEHICLE. PARKING BREAK HAS NOT WORKED FOR SOME TIME EITHER.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED SUBARU DEALER FOR REPAIR. THE VEHICLE WAS PREVIOUSLY DIAGNOSED AT HERITAGE SUBARU OWINGS MILLS (LOCATED AT 9808 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 738-1475); HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WITHIN OWNING THE VEHICLE FOR APPROXIMATELY 6 MONTHS, THE VEHICLE BEGAN SHUDDERING WHEN COMING TO ABRUPT STOPS. THIS CONTINUED AND BY APPROXIMATELY 11 MONTHS, THE SHUDDERING HAD BECOME MORE COMMON IN LESS ABRUPT STOPS AND IN SOME CASES WOULD STALL THE CAR. THE ISSUE REMAINS PERSISTENT, HOWEVER INTERMITTENT. THE MOST RECENT TIME OF IT STALLING WAS TWO DAYS AGO, APPROXIMATELY 18 MONTHS INTO OWNING THE CAR. I'VE HELD UP TRAFFIC NUMEROUS TIMES DUE TO THIS ISSUE WHILE HAVING TO RESTART THE CAR, HOWEVER THIS MOST RECENT TIME, IT OCCURRED ON A STEEPER HILL AND, HAD I NOT REACTED QUICKLY WITH THE BRAKES, I COULD HAVE ROLLED BACK INTO A CAR AND POTENTIALLY INJURED THE OCCUPANTS AND MYSELF.

P0420 CODE O2 SENSORS. I HAD THIS PROBLEM BACK IN 2017. CRUISE, SKID CONTROL, BRAKE LIGHT AND CHECK ENGINE LIGHT COME ON. SUBARU SAID IT WAS THE CATALYTIC CONVERTER, 02 SENSORS AND ASSOCIATED PIPING. SUBARU REPLACED IT FOR FREE IN 2017. NOT EVEN 2 YEARS LATER 8/2019, I AM DEALING WITH THE SAME ISSUE AGAIN. SAME DIAGNOSES. I HAVE SEEN A MULTITUDE OF COMPLAINTS ABOUT THIS ISSUE. SAW A REPORT OF A RECALL FOR THE FRONT 02 SENSOR ON REPAIRPAL BUT IT IS NOT LISTED ON SUBARU'S WEBSITE. SUBARU WANTS TO CHARGE 1900 TO FIX AND MAKE ME PAY 500.00 FOR A REPAIR THAT'S SHOULD NOT NEED TO HAPPEN IN LESS THAN TWO YEARS TIME!

CAR WOULD SHUDDER WHEN COMING TO A STOP OCCASIONALLY AND FEEL LIKE IT WAS GOING TO STALL. I BROUGHT IT TO A MECHANIC WHO COULDN'T REPLICATE THE PROBLEM. AFTER MONTHS OF THIS HAPPENING RANDOMLY, THE CAR SUDDENLY LIT UP WITH ALL THESE DASH WARNING LIGHTS, I TRIED TURNING THE CAR OFF AND BACK ON BUT THE LIGHTS REMAINED ON, AFTERWARDS THE CAR WOULD SUDDENLY LOSE POWER. AS IT WAS LATE IN THE EVENING, I DROVE HOME, WITH THE CAR ALTERNATING BETWEEN LURCHING FORWARD AND LOSING POWER. THE NEXT MORNING THE PROBLEMS CONTINUED. I TOOK MY CAR TO MY MECHANIC WHO SAID IT WAS A TRANSMISSION ISSUE AND I NEEDED A TRANSMISSION SHOP. MY CAR HAS BEEN THERE FOR OVER 2 WEEKS. THEY SAID THAT THERE WAS DAMAGE TO THE TRANSMISSION AND THAT THIS IS A COMMON PROBLEM WITH THESE CARS, I HAVE YET TO RECEIVE AN ESTIMATE FOR REPAIRS. THE DAY BEFORE THE ISSUES STARTED I HAD TO DRIVE AN HOUR AND A HALF AWAY, SHOULD THESE ISSUES HAD HAPPENED ON THE HIGHWAY, THE CAR COULD HAVE STALLED OUT DOING HIGHWAY SPEEDS AND CAUSED A MAJOR ACCIDENT. FURTHERMORE, I WAS NEVER NOTIFIED OF THE WARRANTY EXTENSION. I PURCHASED THE CAR IN DECEMBER 2017, THE SHUDDERING OCCURED AT RANDOM SINCE I PURCHASED IT, I KNOWN THE SHUDDERING WAS A SYMPTOM OF A IMPENDING LARGE, CATASTROPHIC ISSUE, I WOULD HAVE BEEN ABLE TO BRING IT TO A DEALER TO HAVE IT REPAIRED AS THE WARRANTY EXTENSION EXPIRED JULY 2018.

ENGINE COMPLETELY SHUTS DOWN WITH OUT WARNING DUE TO FAULTY TORQUE CONVERTER CAUSING A VERY DANGEROUS SITUATION WITH NOT MUCH CONTROL OF THE VEHICLE THIS COULD CAUSE SERIOUS INJURY OR EVEN DEATH NO WARNING OR INDICATION THAT THE PART IS FAULTY UNTIL IT'S TO LATE. I BELIEVE THIS IS AN ISSUE THAT SUBARU SHOULD HAVE TO RECALL BECAUSE FROM WHAT I HAVE RESEARCHED THIS IS AN ONGOING ISSUE WITH CERTAIN MAKE AND MODELS AND I AM SURPRISED THAT THEY HAVE NOT BEEN AT FAULT FOR INJURY OR EVEN A DEATH MY WIFE AND TWO KIDS WHERE IN THE VEHICLE WHEN THIS OCCURRED

CAR HESITATED WHILE DRIVING, RPMS SOARED. LIGHTS CAME ON DASHBOARD-CHECK ENGINE LIGHT, BRAKE LIGHTS, TRACTION CONTROL SYSTEM LIGHTS AS WELL AS OTHER LIGHTS. TOOK TO LOCAL MECHANIC WHO ADVISED THE CODE RELATED TO TRANSMISSION ISSUES, HE RESET CODE AND ASKED US TO DRIVE FOR A FEW DAYS TO SEE IF IT WOULD COME ON AGAIN. IT DID. SAME CODE. CONTACTED SUBARU OF AMERICA WHO ADVISED IT WOULD NEED TO GO TO A "AUTHORIZED SUBARU DEALER" FOR DIAGNOSIS BEFORE THEY COULD HELP US. RESEARCH INDICATES THAT SUBARU EXTENDED THE WARRANTY ON THESE VEHICLES FOR THIS EXACT PROBLEM TO 10 YEARS, 100,000 MILES. THE PERSON I SPOKE TO AT SUBARU, MARTINA BROWN INDICATED THAT ONCE IT WAS DIAGNOSED THAT THEY WOULD BE ABLE TO REVIEW THE CLAIM AND HELP US OUT, SO WE DROVE THE CAR TO OUR LOCAL SUBARU DEALER. CAR WAS DRIVING FINE WHEN IT WAS DROPPED THERE. AFTER DIAGNOSIS, IT WAS CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED, BUT THEY REFUSED TO DO IT AT NO COST. IN FACT, THEY OFFERED US 1K TOWARD THE PURCHASE OF A NEW SUBARU. WHAT A JOKE, I CAN'T EVEN BELIEVE THEY WOULD HAVE THE AUDACITY TO MAKE AN OFFER LIKE THAT. WE'D ALREADY BEEN OFFERED WAY MORE THAN THAT AS A TRADE FOR A NEW VEHICLE ELSEWHERE, BUT DIDN'T TAKE THE OFFER BECAUSE WE WERE UNDER THE IMPRESSION THAT SUBARU WOULD DO THE RIGHT THING AND FIX IT. THE CAR IS UNDER THE 10 YEARS, BUT OVER THE 100,000 MILES. I FEEL THAT SUBARU SHOULD FIX IT AT NO COST SINCE THEY KNEW THIS WAS AN ISSUE. THERE SHOULD HAVE BEEN A RECALL ON THIS ISSUE AS IT IS A SAFETY ISSUE. THEY SHOULD BE MADE TO PAY FOR THESE REPAIRS. PLEASE ADVISE WHAT OPTIONS I CAN PURSUE TO GET THIS FIXED AT NO COST TO ME, THE ORIGINAL OWNER OF THE VEHICLE.

WHEN COMING TO SUDDEN STOP VEHICLE STALLS. IT'S DUE TO A FAULTY TORQUE CONVERTER.

WHEN DRIVING THE CHECK ENGINE LIGHT/TRACTION CONTROL LIGHT CAME ON AND STAYED ON WHILE THE CRUISE CONTROL AND THE PARKING BREAK LIGHT BEGAN FLASHING. LATELY I'VE NOTED THE VEHICLE SHUTTERING WHEN SLOWING AND ALMOST STALLING OUT. THIS IS AT STOP LIGHTS/STOP SIGNS OR DRIVING OUT OF THE DRIVEWAY. AFTER TAKING IT TO THE DEALER THEY CONFIRMED THE VALVE BODY NEEDED REPLACEMENT...AND THAT THIS IS A KNOWN ISSUE WITH OVER 1.5 MILLION SUBARUS AFFECTED. COULD ALSO BE A TORQUE CONVERTED ISSUES, HOWEVER, MY DEALER DIDN'T MENTION THIS. I'VE CONTACTED SUBARU AS THERE WAS AN EXTENDED WARRANTY TO 100K MILES HOWEVER, MY CAR HAS JUST SLIGHTLY MORE THAN THAT. IT SOUNDS LIKE THIS IS A KNOWN ISSUE AND CREATES ANXIETY TO DRIVE IN TRAFFIC NOT KNOWING IF YOUR CAR WILL SIMPLY STALL OUT AND HAVE SOMEONE HIT YOU. THIS ISSUE HAS BEEN HAPPENING FOR A LITTLE BIT OF TIME (MAYBE 6 MONTHS?) WITH NO LIGHTS SHOWING ISSUES. THE CAR HAS BEEN MAINTAINED CONSISTENTLY AND ON TIME SINCE I BOUGHT IT NEW.