2008 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS 2008 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, SHE HEARD A LOUD NOISE COMING FROM THE ENGINE AND NOTICED THE VEHICLE MOVING FORWARD WHILE THE BRAKE WAS DEPRESSED. THE VEHICLE PROCEEDED TO CRASH INTO A STORE. THE CONTACT DID NOT SUSTAIN ANY INJURY. THE KANAWHA COUNTY SHERIFF WAS PRESENT AND A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 86,837.

TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT LOW SPEEDS. THE CONTACT ALSO STATED THAT THE TRANSMISSION FLUID LEAKED AND THE VEHICLE SMOKED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HOSE FRACTURED AND CREATED THE LEAK. THE CONTACT WAS ALSO INFORMED THAT THE RADIATOR WAS DEFECTIVE. THE DEALER REPLACED THE TRANSMISSION HOSES AND THE RADIATOR. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,284.

I BOUGHT MY 2008 SUBARU OUTBACK NEW. I HAVE DRIVEN IT IN ALMOST EVERY ROAD AND WEATHER CONDITION POSSIBLE. IT IS DRIVEN 90% OF THE TIME WITH JUST ME OR ME AND MY WIFE IN THE CAR. JUST A FEW DAYS AGO I WAS DRIVING WITH A FULL LOAD OF LUGGAGE, AND 3 ADULT PASSENGERS IN THE CAR. ROAD CONDITIONS BECAME ICY ON THE INTERSTATE. THERE WAS A FAIRLY RAPID ONSET OF THE CAR KIND OF JERKING SIDE TO SIDE ALMOST LIKE THE BACK END OF THE CAR WAS BEING BLOWN FROM SIDE TO SIDE EVEN THOUGH THERE WAS NOT MUCH WIND. I WAS DRIVING VERY SLOWLY AT ABOUT 40-45 MPH WHILE OTHER CARS AND SEMI TRUCKS WERE PASSING ME. I HAD NOT EXPERIENCED THIS BEFORE AND I THOUGHT AT ANY MINUTE WE WOULD END UP IN THE DITCH. IT HAPPENED WITHOUT ANY INPUT FROM ME SUCH AS GIVING IT GAS OR BRAKING AND WHILE GOING STRAIGHT. THE CAR HAS NEW TIRES WITH LESS THAN 5000 MILES ON THEM. I JUST HAD THE 45000 MILE SERVICE COMPLETED BY THE DEALERSHIP. THE CAR IS A 2.5I WITH AN AUTOMATIC TRANSMISSION. I DID RESEARCH AS SOON AS I ARRIVED HOME AND FOUND THIS ISSUE WELL DESCRIBED IN A SUBARU OUTBACK FORUM. IT WAS DESCRIBED AS "GHOSTWALKING". *TR

VEHICLE STARTED RUNNING BIT ROUGH WHILE IDLING AT INTERSECTION; UPON ACCELERATION, CHECK ENGINE LIGHT AND OTHER INSTRUMENT LIGHTS STARTED FLICKERING AND CAR STALLED. RESTARTED NORMALLY. *TR

AIRBAG LIGHT ON DASH COMES ON INTERMITTENTLY. THERE APPEARS TO BE A KNOWN DEFECT IN THE OVERHEAD MAP LIGHT CONSOLE THAT CAUSES THE PROBLEM. WHEN OCCURRING, THE AIR BAG SYSTEM BECOMES DEACTIVATED AND POSES A DECREASE IN SAFETY. SUBARU OF AMERICA WOULD NOT TELL ME HOW MANY OF THESE UNITS HAVE BEEN REPLACED OR THEIR REPORTED RATE OF FAILURE. *TR

SHORTLY AFTER PURCHASING THIS VEHICLE (NEW), THE HOOD LATCH BEGAN TO OCCASIONALLY OPEN BY ITSELF WHILE DRIVING. THE SAFETY LATCH DOES CATCH THE HOOD BEFORE IT OPENS ALL THE WAY, BUT IT IS NEVERTHELESS DISCONCERTING, AND CERTAINLY A SAFETY ISSUE. I CURRENTLY HAVE APPROXIMATELY 82000 MILES ON THE VEHICLE, AND WOULD ESTIMATE THAT THE HOOD HAS SELF-OPENED WHILE DRIVING AT LEAST 20 TIMES. THE DEALER SUGGESTED THAT I WAS NOT CLOSING THE HOOD SUFFICIENTLY WHEN CHANGING THE OIL, OR WHEN ADDING WASHER FLUID. I DO NOT CHANGE MY OWN OIL, AND RARELY NEED TO OPEN THE HOOD, AS THE DEALER OR A QUICK-LUBE SERVICE HAVE BEEN PERFORMING THE MAINTENANCE. THERE SEEMS TO BE NO RELATIONSHIP BETWEEN SPEED OR ROAD CONDITION, AS I HAVE NOT BEEN ABLE TO CAUSE THE HOOD TO OPEN ON DEMAND, AND NEITHER HAS THE DEALER. THERE ALSO SEEMS TO BE NO RELATIONSHIP TO THE NUMBER OF MILES SINCE THE LAST OCCURRENCE. SOMETIMES THE TIME BETWEEN OCCURRENCES IS VERY SHORT (LESS THAN A WEEK, AND LESS THAN 150 MILES), AND OTHER TIMES I CAN GO SEVERAL MONTHS BETWEEN OCCURRENCES. THE DEALER HAS SEEN THE VEHICLE FOR THIS PROBLEM AT LEAST 8 TIMES, I BELIEVE, AND HAS DONE VIRTUALLY NOTHING BUT "ADJUST" THE LATCH. I HAVE COMMUNICATED THIS PROBLEM TO THE MANUFACTURER, WHO REFERRED IT TO THE DEALER. THE DEALER ASKED IF I KNEW WHEN IT WAS GOING TO HAPPEN AGAIN (I DID NOT), AND THEY ASKED ME TO BRING IT IN THE NEXT TIME IT HAPPENED SO THAT THEY COULD SEE THAT THE HOOD LATCH WAS OPEN (I DID).

MY CAR ENGINE STALLS IN THE MIDDLE OF THE ROAD WHILE DRIVING AND WHILE MAKING A LEFT TURN IN A SIGNAL, WHILE WAITING ON THE RED LIGHT AND WHILE STOPING AND IDLING AT THE PARKING LOT. WHEN THIS ISSUE HAPPENS ALL THE LIGHTS IN THE DASH LIGHTS UP AND THE STEERING WHEEL BECOMES LOCKED. THIS ENGINE STALLING ISSUE HAPPENS RANDOMLY. SOME TIMES EVERY DAY IN A WEEK, 2 DAYS IN A WEEK OR 3 DAYS IN A WEEK. SOME TIMES THE ENGINE STALLS MORE THAN 10 TIMES IN A DAY. IN ORDER TO CORRECT THIS ISSUE, I TOOK MY CAR TO SUBARU DEALERSHIP AND EXPLAINED THE SERVICE TECHNICIAN THE PROBLEM. FIRST TIME, I WAS ASKED TO LEAVE MY CAR AT THE DEALER SHIP OVERNIGHT TO SEE IF DEALER CAN RECREATE THE PROBLEM. DEALER TOLD ME HE COULDN'T RECREATE THE ISSUE. SECOND TIME, DEALER FOUND CHECK ENGINE LIGHT ON AND USED THE DIAGONSTIC TOOL TO FIND OUT THAT MASS AIR FLOW SENSOR IS BAD AND REPLACED IT. BUT THIS DIDN'T FIX THE PROBLEM. THIRD TIME I CONTACT SUBARU CUSTOMER SERVICE AND EXPLAINED THE ISSUE. SUBARU CUSTOMER SERVICE ASKED ME TO TAKE MY CAR TO THE DEALERSHIP AGAIN. I TOOK MY CAR TO DEALERSHIP AND LEFT IT THERE FOR 2 DAYS. ON THE THIRD DAY, DEALER SAID THE BATTERY WAS BAD AND REPLACED THE BATTERY AND SAID HE COULDN'T REPRODUCE THE ISSUE. WHEN I TOOK THE CAR BACK FROM THE DEALERSHIP ON THE THIRD DAY, WITHIN FEW HOURS MY CAR ENGINE AGAIN STALLED. THIS TIME I TOOK THE VIDEO OF THE ISSUE. I CONTACTED THE SUBARU CUSTOMER SERVICE AND EXPLAINED WHAT WAS HAPPENING AND I WAS TOLD THAT DEALER CANNOT FIX THE ISSUE UNLESS HE CAN RECREATE THE ISSUE. SO I TOOK MY CAR TO SUBARU DEALERSHIP MORE THAN 3 TIMES, SPENT MORE THAN $1000 FOR PARTS, LABOR AND CAR RENTAL AND STILL THE PROBLEM IS NOT FIXED. ACTUALLY IT IS GETTING WORSE DAY BY DAY. *TR

2008 SUBARU OUTBACK 2.5I DRIVING STRAIGHT ON COMPACTED SNOW OR ICY ROADS STARTING AT APPROX. 35MPH. REAR OF VEHICLE FEELS AS IF TRACTION IS BREAKING LOOSE AND FISHTAILING. TIRES ARE 1 YEAR OLD AND MADE FOR SNOW/ICE CONDITIONS AND ALIGNMENT WAS DONE 2 WEEKS PRIOR. PROBLEM IS EXACERBATED WHEN ADDITIONAL PASSENGERS OR WEIGHT IS ADDED TO VEHICLE. UNABLE TO DRIVE OVER 40-45 MPH; 2-WHEEL DRIVE COMPACTS PASSING ME IN AN OUTBACK ON A FLAT SNOW COVERED ROAD DUE TO INABILITY TO MAINTAIN CONTROL AT SPEED. ALIGNMENT WAS DONE TO CORRECT THE PROBLEM FROM A ROAD TRIP ONE MONTH PRIOR TO THIS OCCURRENCE. NO SIMILAR ROAD CONDITION DRIVING BETWEEN THE TWO. *TR

TL* THE CONTACT OWNS A 2008 SUBARU OUTBACK. THE CONTACT STATED THAT THE HOOD LATCH WOULD OPEN INDEPENDENTLY CAUSING THE HOOD TO MOVE WHILE THE CONTACT WAS DRIVING 20 MPH AND OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECURRING FAILURE AND THE HOOD WAS REPLACED TWICE BUT THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 03/31/11*LJ THE CONSUMER STATED THE HOOD LATCH WAS REPLACED TWICE. UPDATED 04/28/11

COMPLAINT FOR A 2008 SUBARU OUTBACK 2.5I WITH A MANUAL TRANSMISSION. UNDER CERTAIN CONDITIONS, THE VEHICLE HAS A MAJOR STABILITY CONTROL ISSUE AND IS UNSAFE TO DRIVE. WHILE DRIVING AT CONSTANT SPEED (CONSTANT AND LOW THROTTLE POSITION) ON A FLAT, GOOD ROAD, WITH THE STEERING WHEEL POINTED STRAIGHT AHEAD, THE BACK END OF THE VEHICLE TENDS TO OSCILLATE FROM SIDE TO SIDE OR "GHOST WALK" WHEN THE ROAD HAS ICE ON IT. THE VEHICLE DOES NOT EVER LOSE TRACTION PER SE; IT JUST STEERS ITSELF ALL OVER THE ROAD. TIRES ARE AT THE PROPER PRESSURE, TIRES ARE ALL BRAND NEW (ALTHOUGH THE PROBLEM HAS HAPPENED FOR THE LIFE OF THE VEHICLE WITH DIFFERENT SETS OF TIRES. THE ISSUE IS NOT TRACTION ON DEEP SNOW, NOR IS IT A PROBLEM WHEN CORNERING, BRAKING, OR ACCELERATING. I AM A VERY EXPERIENCED DRIVER IN SNOW/ICE AND HAVE OWNED SEVERAL SUBARUS. THIS PARTICULAR MODEL HAS MAJOR PROBLEMS WITH DRIVING ON ICE AND VERY HARD-PACK SNOW. NOTE THAT HAVING ADDITIONAL WEIGHT IN THE CARGO AREA OR REAR PASSENGERS MAKES THE PROBLEM MUCH WORSE. I HAVE BEEN FORCED TO DRIVE ON THE INTERSTATE AT 20 MPH WITH REAR-WHEELED DRIVE CARS BLOWING BY ME BECAUSE OF THE GHOST WALKING ISSUE. I HAVE HAD SEVERAL NEAR-ACCIDENTS BECAUSE OF THIS ISSUE. THIS VEHICLE. IS UNSAFE AND SHOULD BE RECALLED IMMEDIATELY. *TR