2010 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DOOR LOCKS DON'T LOCK OR UNLOCK UNLESS MANUALLY DONE. REMOTE DOES NOT LOCK DOORS OR UNLOCK DOORS. SOME LOCKS WORK SOME DON'T. SUBARU WON'T FIX THIS ISSUE.

WE BOUGHT OUR CAR IN 2010 ITS A SUBARU OUTBACK. THERE HAS ALWAYS BEEN AN ISSUE WITH A LOSS OF POWER. THE DEALERSHIP AT THE TIME SAID IT WAS CAUSED BY EXCESSIVE CARBON BUILD UP ON THE PISTONS. ITS NOW 2016 AND THE CAR WILL STUTTER AND SHUT OFF WHEN YOU ARE BRAKING AT RED LIGHTS. TO TRY TO BEAT THE STUTTER AND STALL, I FIND MYSELF HAVING TO EASE OFF THE BRAKES AND TRY TO REAPPLY MY BRAKES TO SEE IF IT WON'T SHUT OFF. I'VE AVOID MANY ACCIDENTS BUT ONE OF THESE DAYS I WON'T BE SO LUCKY. I FEEL A REAR END ACCIDENT IS COMING. THIS STUTTER AND STALL HAPPENS ANY TIME DURING THE DAY AND IN ANY WEATHER. THIS MORNING THERE WAS NO ISSUE, THIS AFTERNOON THERE MIGHT BE. USUALLY ONCE THE CAR STUTTERS AND STALLS THE PROBLEM GOES AWAY FOR THE DAY. I READ SOME OTHER COMPLAINTS ON NHSTA AND THEY ARE REPORTING THEIR SIMILAR ISSUE AS IT BEING A POSSIBLE TORQUE CONVERTER PROBLEM. I'M NOT SURE EITHER WAY SINCE MY MILEAGE PUTS ME OVER THE WARRANTY AND I DON'T WANT AN ACCIDENT TO DEAL WITH I WOULD LIKE TO SEE WHAT ARE OPTIONS TO GETTING THIS PROBLEM TAKEN CARE SINCE ITS BEEN DOING THIS SINCE 2010.

WHEN DRIVING AND APPROACHING A TRAFFIC LIGHT THE CAR WILL BEGIN TO STUTTER AS IF THERE IS A CLOG IN THE SYSTEM. THEN IT WILL SHUT OFF. I CONTACTED SUBARU REGARDING THE ISSUE WHEN WE FIRST HAD THE CAR BECAUSE THERE WAS ALWAYS A LOSS OF POWER. OUR MODEL IS THE OUTBACK 2010. THEY INSPECTED AND SAID IT WAS A CARBON BUILD UP IN THE PISTONS THAT WOULD CAUSE THIS ISSUE. THERE HASN'T BEEN ANY RECALLS OR SUBARU NOTICES ABOUT THIS. NOW WHILE DRIVING AND COMING TO A STOP THE CAR JUST TURNS OFF. ON YOUR SITE NHSTA SOME OTHER CUSTOMERS HAVE BEEN SAYING THAT IT COULD ALSO BE A BAD TORQUE CONVERTER. EITHER WAY THIS ISSUE COULD CAUSE SERIOUS ACCIDENT IF NOT DEALT WITH. THE STUTTER AND SHUTTING OFF HAPPENS ANY TIME OF THE DAY AND COLD OR HOT WEATHER IT DOESN'T MATTER. SOME DAYS IT HAPPENS MORE OFTEN THE OTHERS AND USUALLY AFTER A FEW TIMES OF SHUTTING OFF THE PROBLEM DOES STOP FOR REMAINDER OF THE DAY.

VEHICLE STALLS WHEN COMING TO A HARD STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THIS SEEMS LIKE A SAFETY ISSUE TO ME.

VEHICLE STALLS WHEN COMING TO A HARD STOP. APPARENTLY THIS IS A KNOWN ISSUE TO SUBARU SINCE THEY ISSUED A SERVICE BULLETIN IN 2012 - SERVICE BULLETIN # 16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER BULLETIN DESCRIPTION: THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN CHANGED FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. I'M NOT SURE WHY THIS WAS NOT A RECALL SINCE STALLING SHOULD BE CONSIDERED A SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE REAR SECTION OF FRONT SUB-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

MY LOW BEAM HEADLIGHTS LAST 3-6 MONTHS. I'VE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FIVE TIMES IN THREE YEARS.

REPLACEMENT OF HEADLIGHT BULB REQUIRES REMOVAL OF WHEEL AND PARTIAL REMOVAL OF WHEEL WELL. THIS IS A MAJOR SAFETY DESIGN FLAW. HEADLIGHTS ARE OBVIOUSLY A KEY SAFETY FEATURE AND REPLACEMENT OF THE BULBS SHOULD NOT REQUIRE SERVICE AT AN AUTO REPAIR FACILITY. ONE BURNED OUT BULB RENDERS THE CAR UNUSABLE FOR NIGHT AND FOUL WEATHER DRIVING. THIS DESIGN FLAW NEEDS TO BE CORRECTED AND OWNERS SHOULD BE REIMBURSED FOR LABOR CHARGES INCURRED FOR REPLACEMENT OF BULBS.

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE'S TEMPERATURE GAUGE WAS ABNORMALLY HIGH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE GAUGE NEEDED TO BE REPLACED AND MORE COOLANT NEEDED TO BE ADDED. THE VEHICLE WAS REPAIRED HOWEVER THE VEHICLE OVERHEATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE BOTH HEAD GASKETS HAD BLOWN, THE RADIATOR WAS CRACKED, AND THE WATER PUMP HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.