2011 SUBARU OUTBACK Complaints
View complaints related to 2011 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2011 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SUBARU OUTBACK- ORLEANS, MA
TAKATA RECALL. I RECEIVED THE RECALL 3/3/19 MARKED "URGENT, IMPORTANT SAFETY RECALL." MY SUBARU DEALER IN HYANNIS, MA INFORMED ME THAT I COULD GO ON A WAITING LIST SINCE THEY DO NOT HAVE THE REPLACEMENT PARTS. THEY EXPECT TO REPLACE THE AIRBAG AT THE END OF MAY OR IN JUNE. THIS DOESN'T FEEL URGENT.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- BUFFALO, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTHTOWN SUBARU (3930 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6547) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS NOT UNTIL AUGUST OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- EPHRATA, WA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CASCADE AUTO CENTER (148 EASY ST, WENATCHEE, WA 98801, (509) 888-2985) WAS CONTACTED AND CONFIRMED THAT THE NEXT AVAILABLE APPOINTMENT WAS NOT UNTIL JUNE OF 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- BEACON, NY
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHEN THE VEHICLE WAS STARTED, THE BRAKE AND CRUISE CONTROL WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- OTIS, OR
TRANSMISSION CAUSES STALLING WHEN STOPPING REQUIRING RESTARTING OF ENGINE. SUBARU HAS ACKNOWLEDGED PROBLEM WITH A TSB AND EXTENDED THE TRANSMISSION WARRANTY TO 10 YEARS /100,000MILE. THIS IS A VERY EXPENSIVE FIX THAT CUSTOMERS SHOULD NOT BE RESPONSIBLE FOR . ACCORDING TO SUBARU IT REQUIRES TEARING DOWN THE TRANNY TO REPLACE A SIMPLE BEARING AND COST TO CUSTOMER EXCEEDS 3000.00. SUBARU HAS FAILED TO NOTIFY CUSTOMERS AT THE PROBLEM MIGHT EXIST IN THEIR CARS THERE BY PUTTING CUSTOMERS AT A DISADVANTAGE FOR REPAIRING THE CAR. MY CAR HAS 114,000 MILES ON IT IS A 2011 AND IS WITHIN THE 10 YEARS BUT NOT 100,000 MILES I DON'T FEEL THAT I SHOULD RESPONSIBLE TO REPAIR A PROBLEM THAT THEY HAVE AT KNOWLEDGE EXIST AND IS A FACTORY DEFECT
Source: NHTSA WEB SITE -
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2011 SUBARU OUTBACK- AMHERST, NY
TL* THE CONTACTS OWNS A 2011 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH TOWN SUBARU (3930 SHERIDAN DR, AMHERST, NY 14226, (716) 992-6547) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- DANVILLE, CA
IN OCT. 2018 SUBARU SENT ME A LETTER REGARDING THE SAFETY RECALL WTV-81 (NHTSA ID 18V-626). THIS RECALL STATES THAT THE MY VEHICLE'S ELECTRONIC PARKING BRAKE (EPB) MAY CRACK OVER TIME AND THAT REMEDY PARTS ARE NOT YET AVAILABLE. IT IS NOW MARCH, 2019 AND A REMEDY STILL HAS NOT BEEN FOUND. I HAVE A MANUAL TRANSMISSION AND IF MY EPB FAILS, THIS WILL CAUSE MY CALL TO ROLL AWAY AND CRASH. THIS IS NOT ACCEPTABLE. I HAVE REPEATEDLY CONTACTED THE DEALER AND THEY HAVE NO ANSWERS FOR ME. I AM FILING THIS COMPLAINT IN HOPES THAT IT WILL PUSH SUBARU TO ACTIVELY FIND A REMEDY FOR THIS RECALL.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- CANTON, CT
ENGINE STALLS IF STOP ABRUPTLY. CAR SHUDDERS ON ACCELERATION AT HIGHWAY SPEEDS AND UP HILLS WHEN ATTEMPTING TO ACCELERATE. THERE APPEARS TO A BULLETIN 16-90-13R BUT IT SHOULD BE A RECALL. SUBARU SHOULD COVER THE COST OF THE REPAIR FOR THE LIFE OF THE VEHICLE.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- SLINGERLANDS, NY
DRIVING UP A GRADUAL HILL ON INTERSTATE. ENGINE WARNING AND MULTIPLE OTHER LIGHTS STARTED FLASHING. ENGINE LOST ALL POWER. COASTED OVER TO GET OUT OF TRAFFIC AND STOP. TURNED OFF ENGINE. TRIED TO RESTART CAR AND IT WOULD NOT. SUBARU OUTBACK HAD 125,000 MILES AND ONE OWNER WHO HAD ALL MAINTENANCE SERVICES DONE, AT SUBARU DEALER, BY THE BOOK. HAD DRIVEN DOWN INTERSTATE AN HOUR BEFORE WITH NO INDICATION OF ANY CONCERN. I AM TOLD IT HAD THREE VALVE FAILURES.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- CALHOUN, GA
AUTOMOBILE @ 125,000 MILE ATTEMPTS TO STALL AT LOW RPMS AND STOPS. JERKING MOTIONS HAPPEN WHEN ATTEMPTING TO ACCELERATE THE AUTOMOBILE FROM A STOP. DEALER REPORTS VALVE BODY NEEDS REPAIR. I UNDERSTAND A RECALL WITHOUT ADMITTING ANY FAULT BY SUBARU, YET THE RECALL HAD AN EXPIRATION DATE. THIS DATE NEED TO BE EXTENDED FOR THOSE WHO ARE EXPERIENCING THE PROBLEM SINCE THE RECALL EXPIRATION DATE.
Source: NHTSA WEB SITE