2010 SUBARU OUTBACK Complaints

ON APPROXIMATELY 04/13/2014 APPROXIMATELY AT 6:00 PM ET, MY SUBURU OUTBACK 2010 RAPIDLY ACCELERATED WHEN MY FOOT WAS CENTERED ON THE BRAKE PETAL AND I MOVED THE GEAR FROM NEUTRAL TO DRIVE. THE VEHICLE LURCHED FORWARD, ENGINE HIGHLY REVVED. I PUSHED HARD AS POSSIBLE ON THE BRAKE AND SHOVED THE GEAR BACK INTO NEUTRAL. THE ENGINE WAS RACING AND I SWITCHED OFF THE POWER. I POWERED BACK UP AND THE TEMPERATURE GAUGE, GAS MILEAGE CALCULATOR, ETC. WAS OUT. THE AC/HEAT TEMPERATURE AND CONTROL SCREEN WAS OUT. THE FAN CONTROL ONLY WOULD WORK AND PUT OUT EXTREME HEAT. THE OUTSIDE MIRROR MOTORS WOULD NOT WORK. FOR THE NEXT 30 MINUTES ON THE WAY HOME I STOPPED SEVERAL TIMES AND EXPERIENCED THE SAME ELECTRICAL CONDITIONS UPON RESTART. ON APRIL 14, 2014, ALL SYSTEMS WERE NORMAL WHEN I STARTED THE ENGINE. I TOOK IT TO THE DEALER WAS TOLD THEY WOULD REPLACE THE SWITCH (KEYS) BUT HAD NO INFORMATION ON RAPID ACCELERATION OUT OF CONTROL. I AM CONCERNED THIS WILL HAPPEN AGAIN AND RESULT IN WRECK AND/OR INJURY TO MYSELF AND/OR OTHERS. NO MATS WERE IN THE CAR AT TIME OF INCIDENT. *TT

FIRST NOTICED IN THE SPRING OF 2013, ONE OF THE SAFETY HAND-HOLDS IN THE BACK SEAT POPPED OUT OF ITS SOCKET AS SOMEONE WAS RIDING IN THE CAR. THIS HAPPENED SEVERAL TIMES. SIX MONTHS LATER, THE SAFETY HAND-HOLD IN THE FRONT PASSENGER SIDE POPPED OUT AS WELL, WHEN A RIDER WAS USING IT. I NOTICED THAT THE SAFETY HAND-HOLDS CAN BE EASILY POPPED IN AND OUT WITHOUT MUCH FORCE. SINCE THIS IS A SAFETY FEATURE, IT SEEMS THAT THEY SHOULD BE MORE SECURELY FASTENED. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER'S SIDE LOW BEAM HEADLIGHT HAD BEEN REPLACED FOUR TIMES. THE CONTACT WAS CONCERNED THAT THE DEFECT WAS A POSSIBLE ELECTRICAL PROBLEM THAT COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

I HAVE HAD THIS CAR SINCE IT WAS NEW FROM THE DEALER AND UNLIKE ANY OTHER VEHICLE THAT I'VE EVER OWNED THIS ONE HAS TO HAVE THE HEADLIGHTS REPLACED EVERY 3 TO 6 MONTHS. THE FOG LIGHTS, AND CLEARANCE LIGHTS HAVE HAD TO BE REPLACED SEVERAL TIMES DURING MY OWNERSHIP OF THE CAR, BUT NOTHING LIKE THE HEADLIGHTS. I HAVE SPENT HUNDREDS OF DOLLARS BUYING THE BEST LIGHTS YOU CAN GET BY SYLVANIA AT $70.00 PLUS FOR A SET AND I HAVE GONE THROUGH ABOUT 5 SETS OF THESE LIGHTS. LUCKY FOR ME THAT AFTER HAVING PAID TO HAVE THEM REPLACED BY A MECHANIC THE FIRST FEW TIMES I WAS ABLE TO THEN DO IT MYSELF. THIS IS A PROBLEM WITH THIS MAKE OF CAR. I'M 60 YEARS OLD AND HAVE OWNED MANY CARS IN MY LIFE AND I HAVE NEVER SEEN ANYTHING LIKE THIS PROBLEM.. I'M SORRY THAT I HAVE NOT KEPT RECORDS OF THE OUTAGES. THANK YOU.. *TR

I HAVE A 2010 SUBARU OUTBACK. BEGINNING IN DECEMBER 2012 I HAVE HAD TO REPLACE BURNED OUT HEADLIGHTS FOUR TIMES IN THE PAST YEAR. BESIDES THE COST... IT IS A MAJOR SAFETY ISSUE CONSIDERING VISIBILITY IS HALF OF WHAT IT SHOULD BE WHEN THEY BLOW OUT. I NEVER KNOW WHEN I'M GOING TO PULL THE SWITCH AND NOT HAVE LIGHTS. *TR

HEADLIGHTS BURN OUT IN TANDEM. THE FIRST OCCURRENCE WAS IN 2012. IT HAPPENED AGAIN ALMOST EXACTLY ONE YEAR LATER. HEADLIGHTS SHOULDN'T BURN OUT AFTER LESS THAN ONE YEAR OF REGULAR USE. THERE ARE FEW MILES ON THIS VEHICLE AND IT DOES NOT HAVE EXCESSIVE USE (EITHER NIGHT DRIVING OR LEAVING THE HEADLIGHTS ON DURING REGULAR USE). MY MECHANIC FEELS THIS IS A SIGN OF A LARGER ISSUE AND IT LOOKS LIKE IT'S FAIRLY WIDESPREAD. MY MECHANIC ALSO VERIFIED WITH A SUBARU MECHANIC THERE IS NO DIFFERENCE BETWEEN BULBS SUPPLIED BY HIS SHOP AND A SUBARU DEALERSHIP. THEY ARE BOTH PHILLIPS BULBS. *TR

CONTIPRO CONTACT 225/60R17 TIRES WERE MOUNTED AS REPLACEMENTS 11/17/13. TIRES WERE ROTATED AND MAINTAINED BY DEALER ON A REGULAR BASIS. PRIMARILY HIGHWAY/CITY DRIVING. I HAVE NOT HIT ANY FOD OR POTHOLES - THERE HAS BEEN NO UNUSUAL TRAUMA TO THE TIRES. AFTER 13 MONTHS, 18K MILES, THE LEFT FRONT TIRE'S INNER SIDEWALL SUFFERED A CATASTROPHIC FAILURE. CONTINENTAL REFUSED TO PRO-RATE OR MAKE ANY ADJUSTMENT FOR THE PREMATURE DEMISE OF THIS TIRE. BECAUSE THE CAR IS AWD, I WAS FORCED TO PURCHASE 4 NEW TIRES. I BELIEVE THERE IS A MANUFACTURING DEFECT IN THIS BRAND/MODEL OF TIRE. LUCKILY, I WAS ONLY DRIVING 25 MPH WHEN THE TIRE FAILED. I HAVE NOW RESEARCHED AND DISCOVERED THAT THERE ARE MULTIPLE REPORTS OF THIS TYPE OF TIRE FAILURE FOR CONTIPRO CONTACT 225/60R17. ONE REPORT INDICATES THAT CONTINENTAL REPLACED THE TIRE UNDER WARRANTY AT 18 MOS, HOWEVER, IT APPEARS THAT CONTINENTAL IS AWARE OF A MANUFACTURING DEFECT AND HAS NOW LIMITED THE WARRANTY PERIOD TO 12 MOS. THEY HAVE APPARENTLY CONTINUED TO EXPERIENCE PROBLEMS WITH THE INNER SIDEWALL FAILURE BECAUSE THE TIRE IS NO LONGER OFFERED. I BELIEVE THIS TIRE SHOULD BE RECALLED IN THE INTEREST OF CONSUMER SAFETY. *TR

SUBARU OUTBACK STEERING WHEEL SHIMMY AND VIBRATION. I PURCHASED MY 2010 SUBARU OUTBACK NEW IN OCTOBER OF 2010. AFTER DRIVING THE VEHICLE HOME AND SPENDING A FEW MILES GETTING USED TO THE FEEL AND SENSATION OF A NEW CAR, I NOTICED THAT THE RIDE OF THE CAR WAS SOMEWHAT UNSETTLED, VIBRATING AND SHAKING AT HIGHWAY SPEED. I INITIALLY ATTRIBUTED THIS TO THE NEW TIRES AND SLIGHTLY OVERLY INFLATED TIRE PRESSURE. I PRECISELY ADJUSTED THE TIRE PRESSURE AND SPENT THE NEXT FEW MONTHS WAITING FOR THE TIRES TO "SETTLE IN" AND SMOOTH OUT. MY WIFE STARTED DRIVING THE CAR REGULARLY AND DID NOT MENTION ANY ISSUE ABOUT THE RIDE. I DROVE THE CAR SEVERAL TIMES AFTERWARDS AND ON EACH TRIP FOUND THE CAR VERY VERY UNCOMFORTABLE TO DRIVE. THE RIDE IS NOTICEABLE LEAVING THE DRIVEWAY BUT IS MOST APPARENT AT HIGHWAY SPEED, MOST ESPECIALLY IN LOW POWER SITUATIONS LIKE COASTING DOWN DESCENTS AT GREATER THAN 60MPH. THE STEERING WHEEL SHAKES DRAMATICALLY IN THIS SITUATION. THINKING THAT THE CAUSE OF THE SHAKING WAS THE OEM TIRES, I REMOVED THE CONTI CONTISPORT TIRES AND REPLACED THEM WITH MICHELIN DEFENDER XT'S FROM COSTCO. ALMOST IMMEDIATELY, I NOTICED THAT THE TIRES WERE NO SMOOTHER THAN THE OEM'S. I HAD COSTCO REMOVE AND REBALANCE THE TIRES. THE STEERING WHEEL SHAKE AND VIBRATION REMAINED EVEN AFTER THE REBALANCE. I WAS ABOUT TO RETURN THE CAR TO COSTCO WHEN I FOUND THE LINK ON THE SUBARU FORUM ABOUT "SHAKY SUBARUS" AND THAT THE PROBLEM WAS SO WIDESPREAD THAT A TECHNICAL SERVICE BULLETIN (TSB) HAD BEEN ISSUED ABOUT THE PROBLEM, MANDATING THAT MAJOR MODIFICATIONS BE MADE TO THE CAR. I HAVE NOT BEEN NOTIFIED BY SOA ABOUT THE TSB. *TR

2010 SUBARU OUTBACK 3.6R LIMITED, AUTOMATIC TRANSMISSION. UPON LEAVING FREEWAY FROM 50-60 MPH AND DECELERATING ON THE OFF RAMP TO APPROXIMATELY 5-15 MPH, THERE IS A DEFINITIVE SLAM AS THE TRANSMISSION DOWNSHIFTS TO 2ND OR 1ST GEAR. ALSO, WHEN DECELERATING FROM 30-60 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. THE VEHICLE THEN TENDS TO BUCK, OR ACCELERATE FASTER THAN INTENDED FROM THE ACCELERATOR BEING DEPRESSED FURTHER DUE TO NO INITIAL ACCELERATION. I TOOK THE VEHICLE TO THE DEALER WHO SAID THE VEHICLE "OPERATES AS DESIGNED", BUT RESET THE TRANSMISSION "MEMORY" ANYWAY SO IT WOULD "LEARN" HOW I DRIVE. THIS DID NOT IMPROVE PERFORMANCE. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A WARNING MESSAGE ILLUMINATED, ADVISING THE CONTACT TO MOVE THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT ALL FOUR STRUTS WOULD NEED REPLACING. THE CONTACT STATED THAT ALL FOUR STRUTS HAD BEEN PREVIOUSLY REPAIRS PRIOR TO THE FAILURE OCCURRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/29/13*LJ THE CONSUMER STATED THE ABOVE DESCRIPTION IS WRONG. AT 58,00 MILES THE VEHICLE HAD A 60,00 MILE SERVICE, AND IT WAS DETERMINED ALL OF THE STRUTS NEEDED SUBARU REIMBURSED THE CONSUMER FOR THE REPAIRS. UPDATED 12/2/13