2011 SUBARU OUTBACK Complaints

MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD WHILE DRIVING. WHEN SITTING IN THE CAR, IN THE GARAGE, THE MINUTE THE KEY IS TURNED, ALTHOUGH THE CAR IS NOT STARTED, ALL THE DASHBOARD WARNING LIGHTS WENT ON ALTHOUGH THE CAR WAS STATIONARY. PICTURE UPLOADED TAKEN WHEN CAR WAS IN GARAGE.

MY CAR IS STALLING VERY DANGEROUSLY DUE TO A FAULTY TRANSMISSION THAT SUBARY ACKNOWLEDGED IS DEFECTIVE IN ITS PUBLIC RELEASE FROM 1/6/2014 SUBJECT-"DESIGN CHANGE TO LOCK UP TYPE TORQUE CONVERTER." WHILE IT EXTENDED THE WARRANTY FOR THIS PROBLEM, I NO LONGER QUALIFY BECAUSE MY MILEAGE WAS EXCEEDED BY A FEW THOUSANDS. I CAN NOT AFFORD THE REPAIR WHICH IS ESTIMATED AT AROUND $4400 AND THIS IS MY ONLY VEHICLE I OWN AND NEED IT FOR WORK. DRIVING THE CAR IS VERY DANGEROUS BECAUSE IT STALLS IN UNPREDICTABLE SITUATIONS. I WAS ALMOST REAR ENDED A FEW DAYS AGO AND I AM VERY CONCERNED ABOUT MY SAFETY. THE SUBARU DEALER IS REFUSING TO MAKE THE REPAIR EVEN THOUGH THE PROBLEM IS WIDESPREAD, WIDELY REPORTED AND CONCEDED BY THE COMPANY. I HAVE NO WHERE TO TURN AND I ASK YOU FOR HELP TO GET SUBARU AGREE TO FIX MY CAR UNDER THE TERMS OF THE EXTENDED WARRANTY. THANK YOU VERY MUCH

THE CAR STALLS AFTER COMING TO A STOP. THERE'S EVEN A SERVICE BULLETIN # 16-90-13R COVERING THIS PROBLEM. THEY WANT $1500 TO FIX THIS PROBLEM. SUBARU HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME.

ENGINE OVERHEATING/LOW COOLANT LIGHT BEGAN ON HIGHWAY AT 86,000 MILES. REPAIRS NEEDED STATED IT WAS A CRACKED RADIATOR. AFTER REPAIR OF RADIATOR AT 800 MILES LATER, SAME LOW COOLANT LIGHT APPEARED WHILE DRIVING IN CITY ON SIDESTREETS AND ENGINE BEGAN MAKING 'SLOSHING' SOUND. REPAIRS NEEDED STATED IT WAS A DAMAGED WATER PUMP. AFTER REPAIR OF DAMAGED WATER PUMP, ENGINE STILL MADE 'SLOSHING' SOUND. FINAL REPAIR RECOMMENDATION WAS A BLOWN HEAD GASKET WITH POSSIBLE ENGINE RE-WORK REQUIRED AS ENGINE HAD PROBABLY OVERHEATED.

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE HEADLIGHTS AND BRAKE LIGHTS FAILED TO OPERATE. THE CONTACT HAD TO REPAIR THE HEADLIGHTS THREE TIMES AND THE BRAKE LIGHTS FOUR TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LIGHTS WERE FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CONTACT CALL NHTSA. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

HEADLIGHT AND OTHER EXTERIOR LIGHT BULBS DIE PREMATURELY. I RECEIVED A LETTER FROM SUBARU ABOUT A WARRANTY EXTENSION AND THAT THEY WOULD COVER THE COSTS. SO FAR I'VE HAD 3 HEADLIGHTS GO OUT IN THE LAST TWO YEARS (AFTER 85K MILES) AND ALSO WAS TOLD BY A SUBARU DEALER YESTERDAY THAT 5 OTHER EXTERIOR LIGHTS WERE OUT. THE GENERAL CONSENSUS IS THAT IT'S A POWER SURGE IN THE LIGHTING/ELECTRICAL SYSTEM THAT SUBARU ISN'T ADDRESSING. THE REPLACEMENT OF HEADLIGHT BULBS IS EXTREMELY DIFFICULT AND RECOMMENDED THAT A SHOP OR DEALER DO THE WORK, MAKING IT VERY INCONVENIENT TO REPLACE LIGHTS. IT IS DANGEROUS TO HAVE THE HEADLIGHTS GO OUT SO OFTEN WHEN DRIVING AT NIGHT AND VISIBILITY IS REDUCED. THERE HAS BEEN NO RECALL OR TECHNICAL SERVICE BULLETIN ISSUED BY SUBARU, THAT I KNOW OF, AND A LAWSUIT PENDING. HTTPS://LEGALNEWSLINE.COM/STORIES/510725171-COMPLAINTS-ABOUT-SUBARU-OUTBACK-S-LIGHTS-PRECEDED-CLASS-ACTION

WE HAVE PASSED DOWN MY HUSBANDS 2011 OUTBACK TO OUR TEENAGE DAUGHTER AS HER FIRST CAR. THIS CAR HAS BEEN TAKEN VERY GOOD CARE OF AND IS SERVICED REGULARLY. IT HAS BEEN DRIVEN MOSTLY HIGHWAY MILES $146,000. LAST YEAR IN JANUARY THE CAR ACTED UP AND THE HEAD GASKET, TIMING BELT, WATER PUMP WERE ALL FIXED ($3500.00). IN THE PAST EVERY ONCE IN A WHILE THE CAR WOULD STALL OUT AT A LIGHT OR WHEN CHANGING FROM REVERSE TO DRIVE. 2 DAYS AFTER MY DAUGHTER STARTED USING IT AROUND TOWN SHE NOTICED IT STALLING EVERY TIME SHE WENT OUT. WE DID SOME RESEARCH AND APPARENTLY THE TORQUE CONVERTER IS A KNOW ISSUE WITH SUBARU AND AN EXTENDED WARRANTY HAS BEEN ISSUED RATHER THAN A REPAIR. WE BROUGHT THE CAR TO OUR SUBARU DEALER AGAIN AND THEY AGREED THAT IT WAS THE TORQUE CONVERTER AND COULD BE REPAIRED FOR $1950. IT WOULD NOT BE COVERED UNDER THE EXTENDED WARRANTY BECAUSE OF THE MILES ON THE CAR. THIS SHOULD NOT BE ALLOWED AS ANACCEPTABLE SOLUTION TO A PROBLEM. THERE IS A KNOWN ISSUE WITH THIS CAR THAT CAUSES THE CAR TO STALL. SUBARU SEEMS TO HAVE GONE AROUND THE ACTUAL PROBLEM BY NOT USING THE WORD "STALL" IN ITS DISTRIBUTION OF THE PROBLEM. THEY SHOULD BE HELD RESPONSIBLE FOR ALL CARS THAT STALL WHILE DRIVING WHEN THEY PUT IN A FAULTY PARTS. IF MY HUSBAND DROVE MORE AROUND TOWN I AM SURE WE WOULD HAVE REALIZED THIS BEFORE BUT THIS IS NOT A PROBLEM THAT THE CONSUMER SHOULD HAVE TO TAKE ON... A CAR THAT IS KNOWN TO STALL SHOULD NOT BE ALLOWED ON THE ROAD AND THE COMPANY WHO CAUSED THIS TO HAPPEN SHOULD BE RESPONSIBLE TO PAY FOR IT... I EXPECTED MORE FROM SUBARU AND THEY WANT US TO PUT OUR FAMILY INTO THEIR CARS? WELL MY DAUGHTER WON'T BE DRIVING A CAR THAT ISN'T SAFE.

ALL OF THE LIGHTS STARTED FLASHING ON MY DASH. THE CAR HAS 114,000 MILES. IT IS A FAULTY VALVE BODY AND THE TRANSMISSION IS SHOT. THERE ARE METAL SHAVINGS IN THE TRANSMISSION FLUID. SUBARU QUOTED ME $7000 TO FIX IT. THE CARS NOT EVEN WORTH $5000. I AM OUT OF WARRANTY AND THERE'S NOTHING THEY CAN DO. I AM DONE WITH SUBARUS.

1. STALLING - CAR STALLS WHEN BRAKING QUICKLY - STALLS WHEN YOU COME TO A QUICK STOP. CAR IS IN MOTION AND WILL STALL AS YOU APPLY THE BRAKES QUICKLY AT AN INTERSECTION. 2. SHUDDERS - CAR SHUDDERS AS IT IS SLOWING DOWN FOR A RED LIGHT (IN THIS SCENARIO I AM NOT APPLYING THE BRAKES). FEELS LIKE IT WILL STALL.

ENGINE SOMETIMES FALTERS AND DIES WHEN COMING TO A STOP; USUALLY ONLY IN THE FIRST FEW MILES OF DRIVING. SIMILAR TO WHAT A MANUAL TRANSMISSION WOULD DO IF YOU DON'T PUT THE CLUTCH IN, EXCEPT THIS IS AN AUTOMATIC. GIVING IT A LITTLE BIT OF GAS WHEN IT FALTERS CAN ABORT THE STUTTERING, BUT NOT ALWAYS, AND IT ISN'T ALWAYS POSSIBLE TO DO SO SAFELY WHEN YOU'RE TRYING TO COME TO A STOP. I'VE ONLY OWNED THE CAR FOR 3 MONTHS HAND IT'S HAPPENED 7-8 TIMES. TODAY, FOR THE FIRST TIME, THE ENGINE WOULD NOT IMMEDIATELY RESTART AFTER IT DIED. TURNED OVER BUT DIDN'T ENGAGE THROUGH A HALF DOZEN TRIES, THEN WOULDN'T TURN OVER AT ALL. I WAS AT A STOPLIGHT ON A HILL. A MINUTE OR SO LATER, IT FIRED UP AGAIN AND I WAS ABLE TO CONTINUE ON.