2020 SUBARU OUTBACK Complaints

The contact owns a 2020 Subaru Outback. The contact stated while depressing the accelerator pedal, the Brake Hold feature failed to automatically disengage and the vehicle was driven and a clunking noise coming from the rear of the vehicle. The vehicle was taken to the local dealer who indicated that the noise was due to a faulty transmission and that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 21,207.

Have been experiencing issues with the transmission for 6 months. Still have not been provided a remedy to correct the issue.

The contact owns a 2020 Subaru Outback. The contact stated that the coolant needed to be replenished frequently. The contact had taken the vehicle to the dealer where a pressure test was performed however, the mechanic did not discover failure with the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

Apply getting in my car on June 20th I noticed a 8" Crack starting at the edge of the windshield on the right side about a quarter of the way up from the bottom pfrom the bottom. This is since propagated significantly. The interesting thing is that I just replaced the windshield 4 months ago for a failure that was remarkably similar no associated rock strikeThe crack starting at the right edge.This clearly suggests a design or manufacturing flaw. Note that the 1st one was repaired through the insurance company.. I'm taking it now to the dealer.

I was driving in a residential neighborhood at low speed, about 20 mph. I slowed down because I needed to park at the curb, and also I was approaching a large speed bump. This was one of the wide, flat ones. I pulled over to the right curb a couple of car lengths before the speed bump, preparing to park. I went over the bump, accelerating a tiny bit to get over the bump. I was going maybe 10 miles an hour. As I came down off the bump, or shortly after that, the accelerator pedal moved down away from my foot. I felt the pedal move down and away so that my foot was no longer touching it. At the same time, the engine speed surged (I heard it rev), and the car lurched forward for a second or two. I put my foot on the brake and also saw the obstacle detection on the instrument panel and saw the red lights and heard the beeping, and the car stopped moving. I don’t know whether I braked first or the car did. I was still about 2 car lengths away from a parked car in front of me when my vehicle stopped. I took my vehicle to a dealership the next day. They performed diagnostics but were unable to find anything wrong with it.

The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I bought my 2020 Subaru Outback in March of 2020. Since then I have had many instances of the battery dying. In one instance (May of 2021), it died and after jumping they had to repair something to the electrical system. On another occasion it was dying multiple times (jumped it and drove it 3 consecutive times only for it to die 12 hours later each time in December 2020) I had the vehicle towed to Subaru only for them to say they couldn't find anything wrong. I just got back from the dealership after my check engine light came on and they said I need a new battery. They were charging over $900 to swap the battery.

Two issues. Main cabin computer reboots randomly. This causes other safety systems, Eyesight, to stop working until the device boots back up. This is 2020 and "fix" / update for cockpit control module wasn't available until Feb. 2021.Thsi did not fix the problem. Dealership updated cockpit control module again in Dec 2021 and yet again in Jan. 2022. This issue is still ongoing and I've learned yet another software fix came in April 2022. Issue #2 - Open recall for CVT Chain guide breakage dated Dec 15, 2021. Over six months and no fix. Transmission is getting worse and poses a potential safety issue.

1.car accelerated on its own—very scary. (Took the car to Cochran Subaru of Monroeville, but they said nothing was found wrong.) 2. The very next day, the real door would not latch and car would not lock. I reported these two issues to 1-800-SUBARU3. My case # is: 220610-163479 3. we did a “software” update bc we received a recall notice—it was completed at Cochran Subaru of Monroeville sometime in the fall of 2021, in March of 2022 while on vacation in Fla, the radio BLARED on its own, then stopped working altogether for a week or so—then just started working again.

In January 2022 I received a recall notice on my 2020 Subaru Outback. I immediately contacted the nearest Subaru service facility (which happens to be about 30 miles away in Ft Myers, FL). I spoke w/someone in the service dept., and was advised that they, the svc. dept., have not received parts yet, but expect them in a few weeks. I waited about 8 weeks before calling them again, with the same results. Now, I treat Vehicle Recalls like a doctor's advisory. I take it to mean what it says and that it's IMPORTANT. Now, here we are in June 2022, and still NOTHING from Subaru of America, nor the Ft. Myers service department. Is it still a Vehicle Recall(?), must be because I've heard nothing to the contrary. And, if I've heard 'nothing to the contrary', why hasn't the US Dept. of Transportation followed up w/Subaru of America. SIX MONTHS is a pretty long time waiting to avoid an accident!