2017 SUBARU OUTBACK Complaints

Wife was in a Collison on the freeway in Phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

I have a 2017 Subaru Outback. It rained hard Monday night into Tuesday. When I got in my car Tuesday am to take my kids to school, there a small crack, maybe 3 inches, there was no crack previously. As I drove my kids to school we watched the crack grow larger and larger. There was no debris or anything near the windshield when we got it. It seems to me that a windshield should be able to withstand a hard rain. I googled it and it seems that Subaru's have problem with their windshields and it doesn't seem right. Thank you

My battery has died seven times. I have received three battery replacements. Never a full solution. Windshield wipers never work properly either, despite changing brands.

The contact owns a 2017 Subaru Outback. The contact stated that upon entering his vehicle, he noticed a horizontal, foot long crack had formed on the driver’s side windshield without incident. The contact stated that the crack obstructed his vision while driving. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 106,000.

Several times, sometimes overnight, car battery is dead when attempting to start. So far, I have found a .03A leak in the STOP circuit.

while driving Transmission begins making a squeaking noise.. Rpms climb and car does not increase speed RPM climb with no movement. Until RPMs climb higher than normal. the car then launches forward. The hesitation caused by the transmission will lead to an accident very quickly, especially if turning into a business with on coming traffic.. Merging on the highway is severely dangerous. This car has 86,000 miles. There are no warning lights associated with this issue.

1) the car accelerated without any change in my driving. My car is available for inspection. 2) My safety and the car in front of me were at risk since the car was accelerating and removing my foot from the gas didn't reduce the speed. 3&4) I haven't had the car inspected by anyone and it can't be reproduced. 5) There were no warning signs. My car is well maintained and I follow manufacture recommendations for maintenance. The first time it happened was in the morning on my way to work in Phoenix, AZ going the speed limit, when it accelerated and removing my foot from the gas didn't reduce the speed. My first thought was I was going to smash into the car in front of me at full speed. Luckily, my brakes did work and I didn't hit the car that was quickly approaching. The second time it happened, it was early morning in Chandler, AZ, I was going the speed limit and the car accelerated as I was taking the onramp for the freeway. Once again the only way to get the car out of the accelerated mode was to hit the brakes. It has not occurred again within the last 3 weeks.

I purchased a used 2017 Subaru Outback Premium in January 2020 from Johnson Subaru in Raleigh, NC. It was a Certified car and had a brand new Subaru brand battery as part of the prep before the sale. That battery failed on Aug 23, 2021...less than 18 months old. A Subaru dealer agreed to replace it under the 2 year battery warranty. The free replacement Subaru brand battery that was installed in my Subaru Outback in August 2021 failed on November 28. 2021...less than 4 months old. The tests at O'Reilly Auto Parts on Nov 28th show the battery was delivering 0 volts. The alternator was tested, too, and it was providing 14 volts to the replacement battery. When Subaru installed this battery last August the Subaru Service Adviser told me that there was no warranty on a replacement battery because Subaru would only replace it once. Why aren't replacement parts guaranteed? They are brand new. Subaru batteries are defective and cannot supply sufficient voltage to the car's electrical system. They don't last as long as their 2 year warranty. I have pictures of the battery test and the alternator test below. Poor quality Subaru brand batteries are a known issue and Subaru should take action to provide better replacement parts and the replacement parts should also be warranted. I can't depend on Subaru brand batteries. I bought a battery from O'Reilly while I was there at a cost of $159.95 plus tax and core. I would like for Subaru to reimburse me for at least part of that expense.

Since purchasing this vehicle in May, 2017, I have had a dead battery 5 times. The original battery was replaced by Subaru in 2020 as it wasn’t holding a charge & a leak was found. I routinely drive my car a few times each week whether I need to or not as the dealership maintains that this is required to keep the battery charged. Today I attempted to start my car for another useless drive around town & it wouldn’t start. I cannot rely on my car being available to start when necessary.

The vehicle has an electrical problem or problems that drain the 12-volt battery leaving us stranded, unable to start the car. The problem or problems also lead to unreasonably short battery lifespans (average lifespan = 19-months). Subaru replaced the original battery under warranty after only 23-months. The Subaru warranty replacement battery (#2) died after only 12-months, and we paid for an emergency replacement through AAA at a cost of $145.88. Today, Subaru informed me that the third battery needs to be replaced after only 21-months at a cost of $198.80. The AAA battery (#3) remains under warranty, but it seems unreasonable for AAA to bear the cost of failures due to a faulty electrical system.