2011 SUBARU OUTBACK Complaints

BULLETIN NUMBER 16-90-13R. SUBARU IS AWARE THAT 2010-2012 OUTBACK AND LEGACY MODELS HAVE A FAULTY TORQUE CONVERTER WHICH CAUSES THE CAR TO SHUT DOWN/STALL WHENEVER YOU ARE BRAKING. I FOUND THIS OUT THE HARD WAY WHEN BRAKING ON A MAJOR HIGHWAY AND THE CAR SHUT OFF WHILE IN STOP AND GO TRAFFIC. I WAS BRAKING AND THE CAR SHUTTERED AND THEN TURNED OFF COMPLETELY. I ALMOST GOT REAR ENDED. I ALSO FOUND THROUGH RESEARCH THAT IT COULD RUIN MY CVT TRANSMISSION. WHEN CONTACTING SUBARU THEY STATED THAT BECAUSE THE PART IS NOT A RECALL PART THERE IS NOTHING THAT CAN BE DONE AND I WILL HAVE TO PAY FOR THE PART OUT OF POCKET. THIS IS A DANGEROUS PROBLEM AS THE PART WAS KNOWN TO BE FAULTY AND TO CAUSE THE CAR TO SHUT OFF. HAD I GOTTEN HIT WHOSE FAULT WOULD IT HAVE BEEN.....

I OBSERVE EVERYTIME MY CAR IS COMING TO STOP IT WILL SHRUD LIKE THE ENGINE GOIN TO DIE OR STALLED. THEN OUT OF NOWHERE THE ENGINE ICON, ABS LIT-UP AND CRUISE CONTROL FLASHING

TAKATA RECALL" I WAS DRIVING ON THE INTERSTATE HWY. THE CAR IN FRONT OF ME SLAMMED ON BRAKES, SO I STEPPED ON MY BRAKES, CAR TURKED TO A STOP WHILE ENGINE STALLED. DEAD STOP ON INTERSTATE. NOT A GOOD THING. I STARTED IT BACK UP, KEPT DRIVING, WHEN , I CAME TO A SAFER STOP SIGN. I TRIED TO STEP ON BRAKES LIKE I HAD DONE ON INTERSTATE AND IT TURKED TO A STOP AGAIN STALLING. IT DOESN'T SEEM SAFE TO ME. I AM GLAD NO ONE WAS BEHIND ME ON INTERSTATE OR I AM AFRAID IT WOULD NOT HAVE ENDED WELL.

MY VEHICLE HAS HAD TRANSMISSION RELATED ISSUES SINCE I PURCHASED IT. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO HAVE IT ADDRESSED AND WAS ALWAYS TOLD IT WAS NOTHING. IN DEC. 2017 MY CAR BROKE DOWN WHILE ON VACATION IN FL, IT HAD 131,500 MILES AT THE TIME. AFTER HAVING IT TOWED IT WAS DIAGNOSED AS A VALVE BODY FAILURE. 10 MONTHS AND 7K MILES LATER IT IS NOW STALLING AND SHUTTING DOWN WHEN I BRAKE AND I HAVE BEEN TOLD THAT I NEED A NEW TORQUE CONVERTER. I NEVER RECEIVED THE LETTER ABOUT THE CVT TRANSMISSION ISSUES AND EXTENDED WARRANTY, NOR WAS THIS COVERED WHEN I HAD THE VALVE BODY REPLACED. THE CAR STALLING WHEN BRAKING IS A HUGE SAFETY ISSUE AND SHOULD BE A RECALL. I LUCKILY HAVE NOT HAD TO BRAKE TO THE POINT OF THE CAR SHUTTING DOWN WHEN DRIVING ON A ROAD WITH HIGHER SPEED LIMITS, IT HAS ONLY HAPPENED IN TOWN WHEN APPROACHING STOP LIGHTS OR STOP SIGNS.

CVT FAILURE. WHILE DRIVING..CAR SHUDDERED, DASH LIGHTS CAME ON AND STALLED OUT. MILEAGE: 115.000...JUST OVER EXTENDED WARRANTY. COST OF REPAIRS 9,597.70 PLUS TAX. CONTACTED SUBARU....THEY WILL NOT HELP.

MY VEHICLE WAS COVERED UNDER THE 'EXTENDED WARRANTY' SUBARU OFFERED AFTER MY OEM TRANSMISSION WAS FAILING AND OVERHEATING WITH 154,000 MILES ON THE ODOMETER. 13 MONTHS, AND 28,000 MILES LATER, MY SECOND TRANSMISSION IS FAILING. I HAVE AN OFFER FROM SUBARU OF AMERICA FOR A $2000 CREDIT TO TRADE IN MY CAR ON A NEW SUBARU. THE DEALERSHIP THAT PERFORMED THE WARRANTY WORK ALSO OFFERED ME %50 COVERAGE SINCE IT WAS CLOSE TO THE 12 MONTH WARRANTY THEY OFFER ON WORK. I DO NOT WANT A NEW CAR, I WANT MY CAR TO BE ABLE TO LAST. 18,000 MILES ON A TRANSMISSION IS NOT GOOD ENOUGH AND A CONSUMER SHOULD BE ABLE TO EXPECT AT LEAST 75,000 MILES OR 3 YEARS. THESE CVTS ARE FLAWED, AND SUBARU CUSTOMERS NEED TO BE TREATED BETTER THAN THIS, AT LEAST FROM CORPORATE. SUBARU DESERVES TO RECALL THIS PART AND TAKE CARE OF THE ISSUE. AT THE VERY LEAST THE CONSECUTIVE TRANSMISSIONS SHOULD BE WARRANTIED AS A NEW PART AND NOT CONSIDERED PART OF THE CURRENT VEHICLE POWER TRAIN MILEAGE WARRANTY. I'VE BEEN A LOYAL SUBARU OWNER FOR 12 YEARS, DRIVING 3 DIFFERENT CARS. I HAVE NO CHOICE BUT TO ACCEPT MY LOCAL DEALERSHIPS OFFER TO REPLACE THE PART, AND I'M DISGUSTED BY SUBARU OF AMERICA'S OFFER TO BUY ANOTHER ONE OF THEIR SHODDY VEHICLES FOR A SMALL DISCOUNT. I HOPE THAT THIS COMMENT PERSUADES THE NHTSA TO MANDATE A RECALL, AND THE COMPANY TO CHANGE ITS PRACTICES, I ALSO HOPE THAT READERS WILL RECONSIDER THEIR SUBARU'S, AND GET OUT OF THEIR UNSAFE CARS AS LONG AS THEY CAN DO SO. THIS COMPANY IS NOT WORTH IT, DON'T BE FOOLED BY THEIR MARKETING CAMPAIGNS. CHOOSE A TOYOTA SUV OR TRUCK.

TODAY I TOOK IN MY SUBARU OUTBACK 3.6R FOR AN OIL CHANGE WHILE COMING HOME I HAD EXPERIENCED SOMETHING LIKE SOMEONE HAD HIT ME FROM BEHIND. WHAT HAD HAPPEN WAS WHEN I COME TO A STOP OR SLOW TRAFFIC AND BEGIN TO ACCELERATE I GET A MAYBE A LATE/OR A DELAY IN SHIFTING CAUSING THE CAR TO JERK OR A BANG. THIS REALLY CONCERN ME SO I'M TAKING IT IN TODAY.

MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING AND STALLS WHEN GOING DOWNHILL OR UPHILL, COMING TO A STOP AT CITY STREET INTERSECTIONS, RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY AND I NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN, FULL STOPS. IN ONE WEEK, IT HAS HAPPENED 3 TIMES. I FEAR DRIVING IN THE CAR ALONE AND CERTAINLY WITH MY FAMILY IN THE CAR! UPON NOTIFYING MY SUBARU DEALERSHIP OF THIS EXPERIENCE, THEY STATED IT WAS AN UPDATE I NEED. I NEVER RECEIVED ANY NOTICE FROM SUBARU OF SAID UPDATE. I HAVE BEEN DILIGENT WITH SERVICE AND ANY UPDATE/REPAIR SUGGESTED BY SUBARU DEALERSHIP. I FEEL THIS IS AN EMERGENT SAFETY CONCERN AND NOTIFICATION TO SUBARU OWNERS!

2011 SUBARU OUTBACK STALLED ON A HILL ON A HIGHWAY WHILE THE CARE WHILE ACCELERATING AND EMERGENCY CODES CAME ON. TOOK IT TO A MECHANIC AND FOUND OUT THAT THERE ARE MAJOR ISSUES WITH THE CVT TRANSMISSION. FOUND OUT THAT SUBARU HAS KNOWN ABOUT THIS STALLING ISSUE FOR SOME TIME NOW AND INSTEAD OF DOING A RECALL; HAS JUST EXTENDED THE WARRANTY FOR SOME TIME. WHEN I VISITED THE SUBARU DEALERSHIP IN THE PAST; NO ONE ALERTED ME TO THINK POSSIBLE ISSUE. THANKFULLY, NO ONE WAS HURT WHEN IT OCCURRED TO ME BUT STALLING ON A HIGHWAY CAN DEFINITELY LEAD TO INJURIES.

THE CAR STARTED SHAKING VIOLENTLY ON THE HIGHWAY AND ALL WARNING LIGHTS CAME ON FLASHING, PROMPTING US TO PULL OVER IMMEDIATELY WITH OUR TWO SMALL CHILDREN IN BACK. WE HAD TO GET THE CAR TOWED AND OUR MECHANIC NOTED THE COMPUTER CODES WERE FOR THE TRANSMISSION ISSUE THAT SUBARU WAS EXTENDING THE WARRANTY FOR. WE TOOK IT TO 2 SUBARU DEALERS TO CONFIRM, WHICH THE 2ND ONE DID AFTER THE 1ST ONE REFUSED TO LOOK AT THE CAR. UNFORTUNATELY, SINCE IT HAPPENED 11 DAYS AFTER THEIR WARRANTY EXPIRED THEY WON'T FIX IT UNLESS WE PAY $4000+ OR TRADE IT IN FOR A BRAND NEW CAR WHICH WE CAN'T AFFORD. IF THEY KNEW THIS WAS AN ISSUE TO PROVIDE A WARRANTY ON IT THEN THEY SHOULD REPAIR IT FOR FREE AS THE CAR IS UNSAFE TO DRIVE AS-IS. THERE SHOULD BE A RECALL.