2012 SUBARU OUTBACK Complaints

I WAS DRIVING INTO WORK ON THE MORNING OF 3/3/14 WHEN I NOTICE A SMOKE/BURNING ODOR. I DISCOUNTED IT BUT KEPT ALERT WAITING FOR A ENGINE LIGHT TO COME ON. IT BECAME EVIDENT THAT IT WAS FROM MY OUTBACK. I GOT THE CAR PARKED. SHORTLY AFTER FLAMES ERUPTED FROM UNDERNEATH THE HOOD. I WAS ABLE TO REACH A FIRE EXTINGUISHER AND PUT THE FIRE OUT. BASED ON CONVERSATIONS WITH FIRE DEPARTMENT AND INSURANCE INVESTIGATORS IT APPEARS THAT THE SOURCE WAS FROM WIND SHIELD WIPER MOTOR. *TR

THE HEADLIGHTS OF MY OUTBACK HAVE BURNED OUT AT LEAST 4 TIMES. THE DEALER CLAIMS THERE IS NO ISSUE WITH THE ELECTRICAL SYSTEM. *TR

WHEN THE CAR IS COLD AND JUST STARTED FOR THE FIRST TIME IN THE MORNING, WHEN EXITING A FREEWAY FROM 60 MPH THE TRANSMISSION VERY INTERMITTENTLY WILL ALMOST FREEZE AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS IS EXITING OR DURING THE DE ACCELERATION PROCESS AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE WHIP LASH AND CAUSE SERIOUS BACK INJURY AND GIVE A PERSON A FALSE SENSE OF BRAKING ON EXITING THE HIGHWAY AS THE TRANSMISSION FREEZES FOR THE SPLIT SECOND THIS IS VERY DANGEROUS AND SUBARU OF AMERICA HAS NOT ADDRESSED THIS ISSUE. FROM SUBARU OF AMERICA CALL CENTER TOLD ME THERE ARE SEVERAL TECHNICAL BULLETINS REGARDING POWER TRAIN ISSUES AND WAS NOT SURE IF ANY WERE APPLIED TO MY CAR. TOOK CAR INTO DEALER THEY TRIED TO REPROGRAM THE TRANSMISSION AND STILL HAVE INTERMITTENT ISSUES WITH THE TRANSMISSION LOCKING UP FOR A SPLIT SECOND AND SHAKING THE WHOLE, CAR, WE ARE NOW AFRAID TO DRIVE THIS CAR BECAUSE OF THESE ISSUES AND WE ARE AFRAID THAT WE MIGHT END UP GOING THROUGH THE WINDSHIELD. THIS IS A VERY SERIOUS ISSUES THAT ONLY HAPPENS ONCE IN AWHILE AND THERE IS NO WAY TO PREDICT, HOW, WHEN OR WHY THIS IS HAPPENING AND IT IS VERY SCARY TO DRIVE THIS CAR. WE WISH SUBARU WOULD ADDRESS THIS ISSUE AND DO A RECALL OR TECHNICAL BULLETIN DEALER TRIED REPROGRAMMING TRANSMISSION CONTROL AND IT STILL HAS ISSUES AND THESE ARE EXTREMELY INTERMITTENT ISSUES WITH THESE INCIDENTS. *TR

WHEN THE CAR IS COLD AND JUST STARTED FOR THE FIRST TIME IN THE MORNING, WHEN EXITING A FREEWAY FROM 60 MPH THE TRANSMISSION VERY INTERMITTENTLY WILL ALMOST FREEZE AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS IS EXITING OR DURING THE DE ACCELERATION PROCESS AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE WHIP LASH AND CAUSE SERIOUS BACK INJURY AND GIVE A PERSON A FALSE SENSE OF BRAKING ON EXITING THE HIGHWAY AS THE TRANSMISSION FREEZES FOR THE SPLIT SECOND THIS IS VERY DANGEROUS AND SUBARU OF AMERICA HAS NOT ADDRESSED THIS ISSUE. FROM SUBARU OF AMERICA CALL CENTER TOLD ME THERE ARE SEVERAL TECHNICAL BULLETINS REGARDING POWER TRAIN ISSUES AND WAS NOT SURE IF ANY WERE APPLIED TO MY CAR. TOOK CAR INTO DEALER THEY TRIED TO REPROGRAM THE TRANSMISSION AND STILL HAVE INTERMITTENT ISSUES WITH THE TRANSMISSION LOCKING UP FOR A SPLIT SECOND AND SHAKING THE WHOLE, CAR, WE ARE NOW AFRAID TO DRIVE THIS CAR BECAUSE OF THESE ISSUES AND WE ARE AFRAID THAT WE MIGHT END UP GOING THROUGH THE WINDSHIELD. THIS IS A VERY SERIOUS ISSUES THAT ONLY HAPPENS ONCE IN AWHILE AND THERE IS NO WAY TO PREDICT, HOW, WHEN OR WHY THIS IS HAPPENING AND IT IS VERY SCARY TO DRIVE THIS CAR. WE WISH SUBARU WOULD ADDRESS THIS ISSUE AND DO A RECALL OR TECHNICAL BULLETIN. *TR

WHEN THE CAR IS COLD THE TRANSMISSION LOCKS UP WHEN EXITING THE FREEWAY FROM 60 MPH TO ABOUT 45 MPH IT IS LIKE THE SCAR SKIPPED A GEAR AND YOU FEEL A BIG CLUNK DURING THE EXITING AND LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE SERIOUS BACK INJURY AND FALSE SENSE OF BREAKING. IT DOES NOT DO THIS ALL THE TIME EXTREMELY INTERMITTENTLY AND ONLY WHEN THE CAR IS COLD AND UNDER CERTAIN CONDITIONS. OTHER SUBARU PEOPLE ARE HAVING THE SAME ISSUES FROM WHAT I UNDERSTAND. THIS NEEDS TO BE ADDRESSED BY SUBARU CORPORATE OF AMERICA. ALSO THE DEALER TRIED TO REPROGRAM THE CAR AND IT DID NOT WORK AND THE FIRST INCIDENT OCCURRED AROUND NOV 27, 2013. COMPUTER REPROGRAMMING OF THE TRANSMISSION DID NOT FIX THIS PROBLEM. NOTE TO NHTSA, THIS IS A VERY DANGEROUS SITUATION. *TR

THE CAR WAS RUNNING FOR ABOUT 20 TO 30 MINUTES, THE OUTSIDE TEMPERATURE WAS ABOUT 35 DEGREES AND WINDY. WENT AND PARKED THE CAR, RETURN TO THE CAR, AT NIGHT WHILE IT WAS STILL COLD, STARTED UP AND STARTED DRIVING THE CAR FOR ABOUT A HALF HOUR AND THAT IS WHEN IT HAPPENED AGAIN. WHEN EXITING THE FREEWAY AND THE CAR GOES FROM 60 MPH TO 45 MPH AND IT IS COLD THE TRANSMISSION JERKS AND FREEZES AND LOCKS, AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS HAS NOW HAPPENED SEVERAL TIMES. THIS CAN CAUSE SERIOUS INJURY ESPECIALLY WHEN THE TRANSMISSION LOCKS UP, AND IT CAN LEAD TO A FALSE SENSE OF BREAKING AND CAN DEPLOY AIR BAGS. *TR

THIS VEHICLE HAS ONE OWNER, WHICH IS ME, AND THE TRANSMISSION, DOWNSHIFTS AND SKIPS A GEAR WHEN COLD AND ALMOST CAUSED AN ACCIDENT. PEOPLE WERE ALMOST INJURED AND SOMEONE COULD HAVE BEEN KILLED. WHEN THE TRANSMISSION IS COLD, AND ON A FREEWAY AND THAN EXITING, AND SLOWING DOWN TO 35 TO 45 MPH ON EXIT THE CAR TRANSMISSION KICKS AND LIKE SOMEONE IS HITTING YOU IN THE BACK, AND SKIPS A GEAR. SUBARU HAS A PROBLEM WITH THIS CAR AND THEY NEED TO ADDRESS. TOOK IT TO THE DEALER THEY REPROGRAMMED THE TRANSMISSION DID NOT WORK. I WILL BE FILING LEMON LAW IN MY NEXT TWO VISITS IF IT IS NOT FIXED. *TR

STIFF/TIGHT STEERING WITHOUT MUCH FEEL, AND LANE WANDERING, AND TROUBLE KEEPING THE CAR CENTERED IN THE LANE DUE TO BAD CENTER FEEL. *TR

SINCE I BOUGHT THIS CAR, WHILE DRIVING FOR 15-60 MINUTES WITH THE WINDOWS ROLLED UP AND DEPENDING ON CONDITIONS, MYSELF AND/OR ANOTHER PASSENGER WILL BEGIN TO FEEL VERY LIGHT HEADED, IRRITATED EYES, HARD TO FOCUS, AND NEARLY PASS OUT. IT'S A FORCED SITUATION LIKE BEING PUT IN A CHOKE HOLD OR SUFFOCATED GENTLY NOT JUST FEELING RELAXED OR COMFY. THE EFFECTS LAST FOR SOME TIME DEPENDING ON EXPOSURE TOO. WE COULD BE LIVELY WITH GOOD ENERGY, BUT USING THE CAR AS SAID WILL KILL IT. IT ALSO OCCURS FASTER THE MORE YOU BREATHE. THE ONLY CURE IS FRESH AIR. I THOUGHT IT WAS THE HVAC SYSTEM FIRST, BUT THE FAN SPEED DOESN'T SEEM TO AFFECT IT SO I'D GUESS IT'S SOMETHING ELSE. MY BEST GUESS IS IT HAS SOMETHING TO DO WITH THE REAR TAIL GATE SEAL NOT SEALING RIGHT SUCKING IN EXHAUST. THE REASON WE CAN'T READILY IDENTIFY A SMELL IS PROBABLY BECAUSE IT'S A PZEV SYSTEM, AND IT REALLY DOESN'T HAVE A TYPICAL EXHAUST ODOR. SUBARU REFUSED TO HELP AND SAID "IT SMELLS FINE". AFTER A MONTH OF TRYING THEY FINALLY AGREED TO DO A RIDE ALONG FOR JUST 30 MINUTES. AFTER COMPLETION ONE SAID "I DON'T FEEL ANYMORE TIRED THAN USUAL" AND THE OTHER AGREED. THEY ALSO TOLD ME AT ONE POINT AUTO NATION'S SUBARU REGIONAL REP SAID "YOU CAN PUT YOUR MOUTH ON THE TAIL PIPE AND SUCK ON IT AND YOU'LL BE FINE"... IN THE END I JUST TRADED IT IN FOR A 2013 OUTBACK BUT SOMEONE ELSE WILL OWN THIS CAR SOON. THIS CAR NEEDS A REAL INSPECTION BEFORE SOMEONE ACTUALLY DIES FROM IT. I'M LUCKY ENOUGH TO HAVE SURVIVED BECAUSE PROLONGED USE OVER A FEW WEEKS MAKES THE EFFECTS WORSE BUT IF DRIVEN SOMEONE WHO ISN'T VERY ALERT PROBABLY WILL FALL ASLEEP AND CRASH. I ALMOST DID A FEW TIMES AND WHY I SPENT THIS SUMMER WITHOUT AC EXCEPT IN MY TESTS, ALL BAD. AGAIN, I'M NOT THE ONLY PERSON TO HAVE EXPERIENCED THIS, OTHER PASSENGERS HAVE TOO. MY NEW OUTBACK DOESN'T HAVE THIS ISSUE EITHER. PLEASE KEEP ME UPDATED. *TR

I HAVE HAD THE CAR A LITTLE OVER A YEAR AND HAVE HAD TROUBLE WITH THE BRAKES SINCE THE BEGINNING. SEVERAL TIMES UPON COLD STARTUP THE BRAKES BARELY WORK. NOT ALWAYS BUT FREQUENTLY. I HAVE TO USE BOTH FEET TO PUSH THE PEDAL DOWN TO THE FLOOR AND IT TRAVELS SEVERAL FEET BEFORE STOPPING. I HAVE BROUGHT IT TO THE DEALERS ATTENTION SEVERAL TIMES, THIS LAST TIME, PUSHING THEM TO KEEP THE CAR TO DUPLICATE THE RESULTS. THEY TOLD ME THEY COULD NOT FIND ANY PROBLEMS WITH IT AND SUGGEST THAT I WARM THE CAR UP BEFORE MOVING IT. I WAS NOT SATISFIED WITH THAT ANSWER, T IT IS A SAFETY ISSUE, AND SUGGEST THEY TAKE IT HIGHER UP THE CHAIN. THEY KEPT IT FOR A FEW MORE DAYS AND WAS ABLE TO DUPLICATE THE PROBLEM WITH MY CAR AND SEVERAL ON THEIR LOT. THEY TELL ME IT IS NOT A SAFETY ISSUE AND IT IS JUST THE WAY THE CAR HANDLES. THE SUBARU NATIONAL TECH WAS OUT OF THE STATE AND THEY TOLD ME THEY COULD NOT KEEP MY CAR ANY LONGER TO WAIT ON THE TECH.THEY ARE CLOSING THE ORDER AND TOLD ME TO COME PICK UP MY CAR AT MY CONVENIENCE. I TOLD THEM I WAS NOT SATISFIED AND THAT I CONSIDERED IT A SAFETY CONCERN. THEY SAID I COULD PAY EXTRA AND HAVE SOME OTHER BRAKE OPTIONS BUT ON, BUT THAT THE WAY IT PERFORMS NOW IS THE WAY IT IS DESIGNED. JUST IN MY DRIVEWAY I COULD EASILY GO OVER THE HILLSIDE OR HURT SOMEONE IF THE CAR WOULD BEHAVE THAT WAY AT AN INOPPORTUNE MOMENT. *TR