2011 SUBARU OUTBACK Complaints

MY HUSBAND AND I WERE DRIVING FROM MARYLAND TO NEW YORK CITY LATE AT NIGHT. ALL OF A SUDDEN, WE HEARD A GRINDING NOISE AND WITHIN 30 MINUTES OUR CAR COMPLETELY BROKE DOWN. NO WARNING LIGHTS EVER CAME ON IN THE CAR INDICATING THERE WAS A SERIOUS ISSUE. WE HAD JUST GOTTEN OFF THE VERRAZANO BRIDGE. HAD THE CAR STOPPED ON THE BRIDGE, WE COULD HAVE BEEN SERIOUSLY INJURED, IF NOT KILLED. WE CAME TO FIND OUT THAT IT WAS A FULL TRANSMISSION FAILURE. THE SUBARU DEALER IN NEW YORK INDICATED THAT THERE WAS NO TRANSMISSION FLUID LEFT IN THE FRONT DIFFERENTIAL, BUT THEY COULD NOT FIND ANY SIGNS OF A LEAK. THE VALVE BODY WAS REPAIRED IN SEPTEMBER 2017 AND AT THAT TIME IT WAS COVERED UNDER SUBARU'S EXTENDED CVT WARRANTY. AT THE TIME OF THAT REPAIR WORK, THE SUBARU SERVICE CENTER WHO DID THE WORK CONFIRMED THAT THEY HAD ADDED SOME TRANSMISSION FLUID TO THE CAR. WE CONTACTED SUBARU OF AMERICA TO SEE IF THEY WOULD HELP US WITH THE COST OF A NEW TRANSMISSION, SINCE THE EXTENDED WARRANTY HAD ONLY JUST EXPIRED ON JULY 31, 2018 (OUR CAR BROKE DOWN ON AUGUST 28) AND BECAUSE WE HAD ALREADY HAD TRANSMISSION WORK DONE LESS THAN A YEAR AGO. SUBARU OF AMERICAN VERY RUDELY INFORMED US THAT THEY HAVE "ZERO FINANCIAL OBLIGATION TO US" AND WOULD NOT BE HELPING US WITH THE COST OF REPAIRS ($7000 TO REPAIR). WE ARE BESIDE OURSELVES WITH HOW THIS HAPPENED TO OUR CAR. HOW CAN WE HAVE A FULL TRANSMISSION FAILURE LESS THAN A YEAR AFTER TRANSMISSION WORK WAS DONE ON THE CAR AND HAVE NO WARNING LIGHTS COME ON IN THE CAR INDICATING THERE WAS AN ISSUE? HOW DID ALL OF THE TRANSMISSION FLUID LEAK OUT OF OUR CAR WITHOUT US KNOWING, AND HOW IS IT THAT SUBARU IS UNABLE TO FIND THE CAUSE OF THE LEAK? AND WHAT KIND OF COMPANY DOES NOT STAND BY AND HELP A CUSTOMER WITH AN ISSUE THAT THEY CLEARLY KNEW WAS OCCURRING (HENCE EXTENDED THE CVT WARRANTY TO BEGIN WITH)? SUBARU SHOULD HAVE ISSUED A RECALL ON THIS VEHICLE.

CAR RECENTLY BEGAN TO ALMOST STALL WHILE DRIVING AFTER COMING TO A STOP OR WHILE TRAVELING AT LOW SPEEDS. CHECK ENGINE LIGHT THEN CAME ON AND THE ERROR CODE INDICATES A PROBLEM WITH THE TRANSMISSION. TOOK THE CAR TO DEALERSHIP FOR REPAIRS AND THEY SAID THAT THE CAR NEEDS A NEW TRANSMISSION. CAR WAS DEALER SERVICED FOR THE RECOMMENDED 100,000 MILE SERVICE IN AUGUST '17; NO MENTION OF THE KNOWN TRANSMISSION ISSUES WAS MADE. NOW 3 WEEKS AFTER THE "EXTENDED WARRANTY" PERIOD HAS EXPIRED THE TRANSMISSION APPEARS TO HAVE FAILED. WAS CHARGED OVER $200 FOR THE DEALER SERVICE DEPARTMENT TO RESET THE CHECK ENGINE LIGHT AND THE LIGHT CAME BACK ON ON THE WAY HOME FROM THE DEALER SERVICE DEPARTMENT. CURRENTLY WAITING TO SEE IF SUBARU CORPORATE WILL STAND BEHIND THEIR PRODUCT; IN ANY EVENT THE PROBLEM APPEARS TO BE WIDESPREAD AND POSSES A HAZARD TO MOTORISTS SINCE THE AFFECTED VEHICLES CAN STOP, STALL, OR LOOSE POWER WHILE ON THE ROAD WITH LITTLE TO NO WARNING.

TRANSMISSION FAILURE AFTER 135000 M REPLACE WITH USE ONE FOR $3800.00 NEW ONE IS $8000.00 + LABOR = 10000.00 IS TO EXPENSIVE

UPON PARKING IN A ROUTINE PARKING SPOT IN OUR APARTMENT PARKING GARAGE, I TURNED THE CORNER AND ACCELERATED SOME, AS I ALWAYS DID, TO GET TO THE PARKING SPOT TO BACK IN. AS SOON AS I WENT TO REVERSE IT, THE CAR ACCELERATED FULLY ON ITS OWN ACCORD. I WAS ABLE TO PRESS THE BREAK AND STOP THE VEHICLE BUT SINCE I WAS ONLY ABOUT 10 FEET FROM ANOTHER CAR AND THE WALL OF THE PARKING GARAGE, I WAS NOT ABLE TO STOP IN TIME TO AVOID A COLLISION. I HIT THE CORNER OF THE CEMENT WALL WITH THE FRONT LEFT HEADLIGHT PORTION OF THE VEHICLE.

VEHICLE SHUDDERS AND STALLS OUT WHILE DECELERATING ON APPROACH TO INTERSECTION OR TO STOP CREATING A POTENTIALLY DANGEROUS SITUATION WHILE IN TRAFFIC. THIS HAS HAPPENED MOSTLY ON CITY STREETS BUT IN BUSY URBAN TRAFFIC IT IS PARTICULARLY PROBLEMATIC.

MY WIFE AND CHILDREN WERE DRIVING DOWN THE HIGHWAY WHEN THE CAR BEGAN TO SHIFT HARD, AS MY WIFE SLOWED DOWN THE VEHICLE STALLED OUT STRANDING THEM ON A BUSY HIGHWAY . THEY WERE STUCK ON THE HIGHWAY IN 100 DEGREE TEMPERATURES UNTIL A TOW TRUCK ARIVED. WE HAD THIS TOWED TO A SUBARU DEALER AND WE WERE TOLD IT WAS A TRANSMISSION ERROR THAT WAS A KNOWN ISSUE BY SUBARU. SUBARU ISSUED AN EXTENDED WARRENTY TO CORRECT THE ISSUE HOWEVER WE WERE 3 DAYS TO LATE TO TAKE ADVANTAGE OF THIS OFFER. I CONTACTED SUBARU TO REQUEST THAT THEY COVER THE COST OF THE REPAIR SINCE IT WAS A KNOWN FAULT IN THE TRANSMISSION PARTS USED IN THE VEHICLE. THEY REFUSED TO HELP WITH ANY OF THE REPAIRS.

AS I WAS DRIVING MY 2011 SUBARU OUTBACK 2.5 AS I DO ALWAYS ON A NORMAL BASIS I RECENTLY CAME TO A STOP SIGN AND WHEN I CAME TO AN ABRUPT STOP MY VEHICLE STALLED OUT LEAVING ME VULNERABLE FOR ONCOMING TRAFFIC I HAD TO PUT THE VEHICLE IN PARK AND RESTART THE CAR IT STARTS RIGHT BACK UP BUT EVERY TIME I HAVE TO PUT MY FOOT HEAVY ON THE BRAKE TO STOP AND TRAFFIC THE VEHICLE CUTS OFF WITHOUT FAIL EVERY TIME HAS ALSO HAPPENED TO ME ONE TIME AND HEAVY TRAFFIC JAM ON HIGHWAY VERY SCARY!!

INTERMITENT: STEADY ICONS: CHECK ENGINE LIGHT TRACTION CONTROL SYSTEM FLASHING ICONS: BRAKE CRUISE FROM STARTING THE VEHICLE ICONS LISTED ABOVE ARE ACTIVE. ENGINE IS VERY HARD TO START WHEN PUT IN GEAR, UNABLE TO MOVE CAR. SOLUTION IS TO TURN CAR OFF, WAIT AND RESTART. THIS MIGHT REQUIRE SEVERAL ATTEMPTS. EVENTUALLY, VEHICLE WILL RESUME NORMAL OPERATEION. DEALERSHIP SERVICE PERSONEL DO NOT ACKNOWLEDGE PROBLEM.

WHILE BRAKING AT INTERSECTIONS, ENGINE STALLS CAUSING DANGEROUS SITUATIONS FOR MY WIFE AND SELF. WE ARE BEGINNING TO FEAR DRIVING OUR SUBARU.

TAMARA RECALL I HAVE HAD MY 2011 OUTBACK FOR 4 MONTHS NOW AND HAVE GONE THROUGH 3 SETS OF LOW BEAM HEADLIGHTS. NOT SURE WHY THEY KEEP DYING PREMATURELY. I HAVE GOTTEN MORE EXPENSIVE BULBS EVERY TIME AND NOW THE $60 BULBS ARE DOING THE SAME THING. I FEEL THERE IS AN ELECTRICAL ISSUE AND I HAVE SEEN MULTIPLE FORUMS DESCRIBING THE SAME ISSUE FROM OTHER PEOPLE WITH THE SAME YEAR, MAKE, AND MODEL.