2017 SUBARU OUTBACK Complaints

Battery prematurely dies. I have replaced it 3 times in the short life of the car. It's especially a problem when I'm running errands and make several stops, turning.off vehicle. It struggles to start and maybe by 4th stop, it doesn't start and I'm left stranded. There is something draining the battery and it's not reliable.

What component or system failed or malfunctioned, and is it available for inspection upon request? - The battery failed and car was inoperable. this happened after 2 years of purchase. How was your safety or the safety of others put at risk? - Me and family including children were left stranded in cold outdoors until help arrived. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes the battery problem was reproducible and Dealer confirmed the issue and replaced the battery that was under warranty. The replaced battery also failed after 2 years and they replaced again with similar battery, which is prone to fail at any moment, according to my experience. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - The dealer inspected the battery and found unusable. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Intermittent lock-outs and needing jump starts. Then it failed totally. Second battery was a sudden failure. One morning the car was found inoperable. Upon towing to the service center, they discovered the battery was dead.

Car has 22,000 miles on it and we are on our third battery. Just replaced second battery last week. Hopped in car to go run errands and car is completely dead. Second battery was bought in June 2019, third September 2021. Taking car to Subaru next week to have it diagnosed. Battery was dead with in three days.

Windshield just started cracking across from drivers side to center. Windshield would craxk further just sitting in garage overnight. Looks like a river running across Windshield. No apparent rock or chips as cause.

Windshield has cracked for the second time without any specific incident noted. Just started cracking from the bottom up.

Original battery died while away from home, replaced with new battery which then also died 5 months after installation. I do not feel I can safely use the vehicle with my family for fear of battery drain/dying while we are away from home. No warning lights or other indication anything is wrong. No aftermarket parts installed. Took car to Firestone for diagnosis and they said that alternator is working fine, no other issues identified.

The windshield cracked while driving on the freeway in the winter. I had been driving for approximately half an hour when the front windshield cracked from the rearview mirror location downward. I didn't notice a rock or other object hitting the windshield that would have initiated the crack. The crack has continued to spread since then and is to the point where I am having to replace my windshield.

While driving on 9/14/21 at about 40 mph, we heard a loud crash and the sound of broken glass. I pulled off the road shortly after to inspect my vehicle and found that the sun/moon roof had literally exploded. The shade was closed and no broken glass entered the passenger compartment. Upon closer inspection, the remaining hole in the sun roof (measuring approx. 14 in. wide by 8 inches deep) indicated that the force breaking the glass had come from the inside rather than the outside as the rim around the hole was convex rather than concave. Also there was very little glass resting on the outside surface of the closed shade inside the cavity, with the majority of it on the roof toward the rear of the vehicle. I am now in discussion with both my insurance company and the dealer that I bought the vehicle from. I did take 3 pictures but am unsure how to send them with this report.

I have to jump-start my vehicle several times a week, sometimes multiple times per day. The battery drains dead in minutes, even after an hour long trip. I have about 42,000 miles on my car and I'm on my third battery - about to purchase a fourth battery. I also had to purchase a jump box to store in my car due to being stranded several times with a car that does not operate. I leave all cabin light switches set to the OFF position, I do not use the trunk lift if the car is not running, I do not leave the headlights on, and I drive roughly 4 days per week. This is unacceptable, and dangerous - Subaru brands these cars as adventurous and outdoorsy, but I have been stranded in dangerous snow storm and I'm sure others have as well. There were never any system or dash warnings - it just fails to start without warning.

My windshield has had a Crack in the lower left side to the lower middle for about 9 months and just recently the right lower side has a Crack about 10 inches. I have not been in any accidents since I have owned my car or have had any thing happen that would make a Crack on it. I cannot afford to replace it.