2011 SUBARU OUTBACK Complaints
View complaints related to 2011 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2011 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SUBARU OUTBACK- WINTHROP, WA
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE PULLING IN THE DRIVEWAY, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED DAILY FOR AT LEAST FIVE MONTHS, BUT WENT AWAY WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- STATESBORO, GA
TAKATA RECALL - ALSO, WIPER MOTOR SAFETY RECALL. I'VE ATTEMPTED TO WORK WITH SUBARU TO GET THESE TWO RECALLS ADDRESSED, AND MADE TWO PHONE CALLS IN EARLY APRIL, AND AFTER BEING TOLD TO WAIT AND BE CONTACTED BY AN APPROVED DEALERSHIP, THERE WAS NO FOLLOW-UP AND NO APPOINTMENT SET. AFTER SEVERAL WEEKS OF WAITING I CONTACTED SUBARU AGAIN, THIS TIME THROUGH EMAIL ON MAY 20TH, AND WAS AGAIN TOLD TO WAIT TO BE CONTACTED BY THE CLOSEST APPROVED DEALERSHIP, WHICH IS MORE THAN 40 MILES AWAY IN MY CASE. THROUGHOUT THE PROCESS, SUBARU HAS MADE NO ATTEMPT TO ACCOMMODATE THE DISTANCE OR TIME REQUIRED TO PERFORM THE REPAIR. STILL, I'VE DONE AS THEY ASKED AND WAITED TO BE CONTACTED BY MY CLOSEST APPROVED DEALERSHIP (CHATHAM PARKWAY SUBARU), AND AGAIN THERE WAS NO FOLLOW-UP. I'VE BEEN ATTEMPTING TO GET THESE RECALLS ADDRESSED SINCE APRIL 4TH, AND HAVE GROWN INCREASINGLY FRUSTRATED WITH HOW DIFFICULT ITS BEEN TO GET THEIR ATTENTION. I DO NOT KNOW IF THIS IS THE APPROPRIATE AVENUE TO FILE SUCH A COMPLAINT, BUT I'M UNSURE OF EXACTLY WHAT OPTIONS ARE AVAILABLE TO ME AT THIS POINT. I JUST WANT TO HAVE TWO SAFETY RECALLS REPAIRED.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- PITTSBURGH, PA
FREQUENT HEADLIGHT BURNOUT (HAVE HAD TO REPLACE HEADLIGHT BULBS 4 TIMES IN THE LAST YEAR) REVIEW OF DATA ONLINE INDICATES THAT SUBARU RECOGNIZED THIS AS A PROBLEM AND WAS OFFERING REIMBURSEMENT FOR THESE COSTS TO CONSUMERS. DEADLINE WAS 2016. CLASS ACTION SUITS HAVE ALSO BEEN FILED. PLEASE HELP! THIS IS RIDICULOUS TO CONTINUALLY NEED TO REPLACE BULBS SO FREQUENTLY AND EXPENSIVE SINCE THEY ARE NOT EASY TO DO ON MY OWN
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- WILTON, CT
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT GARAVEL SUBARU (10 TINDALL AVE, NORWALK, CT 06851, (203) 642-0620) FOR MONTHS DUE TO AN INTERNAL OIL LEAK THAT WAS IMPACTING THE ENGINE. THE CONTACT STATED THAT THE OIL WARNING INDICATOR FAILED TO ILLUMINATE IN A TIMELY MANNER TO ALERT THAT THE OIL LEVEL WAS LOW. THE DEALER ALSO REPLACED THE WHEEL BEARINGS SEVERAL TIMES. THE RADIO, SPEAKER PHONE, AND GPS WERE ALSO SERVICED SEVERAL TIMES, BUT THE FAILURES RECURRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE WARRANTY HAD EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- BARRE, MA
IT SEEMS TO ME THAT THIS IS A FAULTY TORQUE CONVERTER. MY CAR WHEN MAKING AN ABRUPT STOPS SEEMS TO STALL OUT AND DIE
Source: NHTSA WEB SITE -
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2011 SUBARU OUTBACK- BENNINGTON, NH
BOUGHT A 2011 SUBARU OUTBACK ON FEBRUARY 7, 2018 FROM DEALERSHIP, 90K MILES. I'VE OWED THIS CAR FOR 5 WEEKS AND ONE DAY AND I FINALLY HAD TIME TO GO TO THE DEALERSHIP TO HAVE THE DRIVER'S SIDE LOW BEAM BULB (WHICH BLEW OUT ABOUT 3 WEEKS AFTER PURCHASE BUT IS UNDER WARRANTY) AND ALSO BOTH BROW LIGHTS (DAYTIME RUNNING LIGHTS). ONE WAS DIM, THE OTHER WAS OUT. I BROUGHT THE BULBS AND GAVE THEM TO THE DEALERSHIP TO BE INSTALLED. WHEN FINISHED REPLACING, DEALERSHIP SAID I HAD A TAIL LIGHT OUT TOO. I TOLD THEM I WOULD REPLACE AND WENT ACROSS THE STREET TO PURCHASE A BULB. DROVE HOME AND WENT TO REPLACE TAIL LIGHT AND NOTICED I HAD TWO OUT, ONE ON EACH SIDE?! CONFUSED, I GRABBED A FRIEND TO VERIFY AND AFTER A BIT, I ENDED UP TAPPING THE LIGHT LENSE AND THE LIGHT CAME ON. BOTH OF THEM DID AFTER TAPPING EACH LENSE. CHECKED THE BULBS AND THEY WERE SECURE. ALSO, ABOUT 2 WEEKS AFTER PURCHASE, I HAD A PLATE LIGHT OUT. AGAIN, I BOUGHT BULBS AND WHEN I WENT TO REPLACE, IT WAS MIRACULOUSLY WAS WORKING.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- MULINO, OR
VEHICLE DIES WHEN STOPPED QUICKLY. TORQUE CONVERTER HAS BEEN AN ONGOING ISSUE FOR THIS YEAR/MODEL/MAKE
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- SEATTLE, WA
TAKATA AIRBAG RECALL. NO ONE CAN TELL ME IF MY CAR NEEDS A NEW AIRBAG. MY GRANDDAUGHTER HAS TO RIDE IN THAT FRONT SEAT AS THERE ARE 3 GRAND CHILDREN IN THE BACK. I DON'T WANT TO KEEP PUTTING HER IN DANGER (DATE BELOW IS DATE I WRITING THIS COMPLANT
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- CASTLE ROCK, CO
THE CONTACT OWNS A 2011 SUBARU OUTBACK. THERE WAS UNINTENDED ACCELERATION WHILE DRIVER WAS PULLING INTO A PARKING SPACE. DRIVER SLOWED DOWN TO PULL INTO PARKING SPACE AND PUT CAR IN PARK WHEN SUDDENLY THE CAR ACCELERATED AND SPED OVER CEMENT PARKING BLOCK AND CRASHED INTO THE CONCRETE BASE OF LIGHT POLE. THERE IS NO KNOWN RECALL. POLICE WERE CALLED AND A REPORT WAS FILED. *TT *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- WILMINGTON, DE
THE SUBARU OUTBACK 2011 HAS A KNOWN ISSUE WITH HEADLIGHTS BURNING OUT FREQUENTLY. I REPLACE 7 HEADLIGHTS ON MY VEHICLE SINCE I PURCHASED THE VEHICLE USED IN SEPTEMBER 2017 COSTING ME $200. THE OUTBACK HAS AN EXTENDED WARRANTY FOR LIGHTBULB REPLACEMENT, BUT THAT ENDS IN 2021, AND CAUSES THE DRIVER THE INCONVENIENCE OF FREQUENTLY TAKING THE VEHICLE IN TO HAVE HEADLIGHTS REPLACED. A RECALL NEEDS TO BE CREATED TO FIX THIS ISSUE.
Source: NHTSA WEB SITE