2015 SUBARU OUTBACK Complaints

2 YEARS, 35000 MILES INTO OWNING NEW 2015 OUTBACK, MY WINDSHIELD DEVELOPED AN 8 INCH LONG CRACK ORIGINATING FROM THE BOTTOM DRIVER'S SIDE. THIS APPEARED WHILE PARKED OUTSIDE MY WORKPLACE, WITH NO KNOWN WINDSHIELD IMPACTS DRIVING. CONSEQUENTLY, I REPLACED THE WINDSHIELD USING SAFELITE, MATCHING THE WINDSHIELD TYPE VIA VIN. ONLY 2 MONTHS AFTER REPLACEMENT, ANOTHER CRACK DEVELOPED ORIGINATING FROM THE BOTTOM PASSENGER SIDE EDGE, AND QUICKLY SPREAD 3/4 OF THE WAY ACROSS THE BOTTOM. AGAIN, NO IMPACTS WERE WITNESSED TO THE WINDSHIELD WHILE DRIVING. I HAVE NO CONFIDENCE IN REPLACING THE WINDSHIELD AGAIN, AS IT LIKELY WILL CRACK IN THE SAME MANNER SOONER OR LATER.

ATTEMPTED TO COME TO A STOP AT A PARKING SPOT IN FRONT OF A SHOP BUT CAR SPED UP AND COLLIDED WITH A WALL 6 FEET IN FRONT OF THE CAR. AUTOMATIC BRAKING SYSTEM DID NOT WORK OR ENGAGE AT SLOW SPEED.

I'M WRITING ON BEHALF OF MY BROTHER, WHO IS DISABLED. THE BATTERY IN HIS 2015 SUBARU OUTBACK HAS BEEN REPLACED 2 OR 3 TIMES SINE HE PURCHASED IT BRAND NEW. THIS IS A SERIOUS SAFETY ISSUE FOR HIM. HE DOES NOT LEAVE ANYTHING ON IN THE CAR ; LIGHTS, RADIO, ETC. THE DEALERSHIP HAS REPLACED THEM SO FAR BUT I'M CONCERNED ABOUT WHAT MAY HAPPEN IN THE FUTURE. ONE TIME THE CAR WASN'T DRIVEN FOR A FEW DAYS AND WHEN HE WENT TO START THE CAR,IT DIDN'T. ANOTHER TIME HE BROUGHT THE CAR THROUGH THE CAR WASH AND STOOD OUTSIDE THE VEHICLE WITH THE CAR OFF BUT THER RADIO ON WHILE TALKING TO SOMEONE HE KNEW. WHEN HE GOT BACK IN THE CAR IT WOULDN'T START. HE WAS UNSURE IF THE BATTERY WAS REPLACED A THIRD TIME. WITH THE CURRENT WEATHER TREND IN CONNECTICUT (TEENS, SINGLE DIGITS, BELOW ZERO WITH THE WIND CHILL. PRIOR TO OWNING THIS CAR, HE NEVER REPLACED A BATTERY IN ANY OF HIS OTHER CARS. I HAVE A VEHICLE WITH OVER 138K MILES ON IT AND NEVER REPLACED THE BATTERY. FROM WHAT I'VE READ ONLINE, THIS IS AN ISSUE FOR MANY PEOPLE. IT IS TIME THE NHTSA CONTACTS SUBARU TO FIX THIS ISSUE. MY BROTHER IS MOBILE BUT HE CAN'T MOVE QUICKLY. IF HE GOT STUCK IN THE COLD WEATHER WITHOUT HEAT FROM HIS CAR IT WOULD NOT BE A GOOD REFLECTION ON SUBARU OR THE NHTSA. THANK YOU FOR TAKING A CLOSE LOOK AT THIS ISSUE.

WHILE DRIVING DOWN FREEWAY AT 75 MPH, TRANSMISSION MADE TWO CLUNKING SOUNDS, AND SPEED DECREASED - RPMS INCREASED. WE COULD SMELL OIL BURNING SMELL, BUT NO SMOKE OR LEAKS. WE WERE APPROXIMATELY 12 MILES OUTSIDE OF LAS VEGAS AND 22 MILES INTO OUR TRIP. THERE WAS NO WARNING AND NO DECREASE IN SPEED OR OTHER SIGNS PRIOR TO THE CLUNKS/CLANKS. VEHICLE TOWED TO SUBARU OF LAS VEGAS. FIRST SUBARU TRIED TO SAY REAR DIFFERENTIAL CAUSED. PLEASE SEE DAN'S DRIVELINE INVOICE. NEXT THEY TRIED TO SAY FRONT DIFFERENTIAL CAUSED. I CHALLENGED - HOW CAN A FUNCTIONING DIFFERENTIAL CAUSE A TRANSMISSION TO BECOME TOAST? NEXT STEP IS SUBARU HQ TECH TO TEAR DOWN TRANSMISSION. I'VE INCLUDED DOCUMENTS FROM AUTO LAB (DID 30K MILE SERVICE), SUBARU INVOICE, SUBARU EMAIL SAYING FRONT DIFFERENTIAL CAUSED,

PULLING INTO A PARKING SPACE, STOPPING WHEN VEHICLE ACCELERATED AT HIGH SPEED JUMPED CURB AN HIT A TREE, HAPPENED IN A COUPLE SECONDS. ## VIN PASSED ## SUBARU OUTBACK 2015 ##

TL* THE CONTACT OWNED A 2015 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 28 MPH, THE CONTACT FELL SLEEP AND STRUCK A GUARDRAIL HEAD ON. THE FRONT AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE INSURANCE COMPANY TOWED THE VEHICLE TO THEIR LOT AND DECLARED IT DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-286-495891121. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

THIS CONCERNS A 2015 SUBARU OUTBACK LIMITED 6 CYLINDER. AT APPROX 21,000 MI I WAS SLOWING TO SPEED TO PARK IN A PUBLIC PARKING SPACE ON A CITY STREET AND THE OUTBACK SUDDEN ACCELERATION. THE OUTBACK HIT A CITY METAL POST/SIGN, JUMPED THE CURB AND COLLIDED WITH A BUILDING AND DAMAGING A STORE FRONT WITH GREAT FORCE. THE AIRBAGS DID NOT DEPLOY AND THE AUTOMATIC COLLISION PREVENTION FAILED TO WORK. ONCE BEFORE THE CAR HAD AN ACCELERATION SURGE WHILE DRIVING A PUBLIC CITY STREET AT LOW SPEED BUT DID NOT HIT ANYTHING. PRIOR TO THE ACCIDENT I'VE ALSO EXPERIENCED SLIGHT HESITATION IN ACCELERATION WHEN I FIRST ACCELERATE FROM A STATIONARY POSITION AND PROBABLY UNRELATED, THE GEAR SHIFT OFTEN GETS STUCK IN PARK AND I HAVE TO USE FORCE THE GEAR SHIFT TO REVERSE. HAVING TROUBLE WITH TURNING NECK FROM SIDE TO SIDE AND NEED TO SEE DOCTOR FOR EVALUATION SO, NOT SURE IF THIS IS CONSIDERED INJURY?

LARGE CRACK IN WINDSHIELD WITHOUT ANY IMPACT. STARTS AT THE BOTTOM MIDDLE OF THE CAR AND BRANCHES OUT IN BOTH DIRECTIONS.

SUNROOF EXLOSION. ON FEBRUARY 1, 2016 MY WIFE WAS DRIVING TO WORK AT ABOUT 8:00 AM RUSH HOUR AND WHILE IN THE MOVING LINE ENTERING THE EASTWARD US I69 AT THE TEXAS HWY 6 SOUTH ENTRANCE IN SUGAR LAND TEXAS, AT AN AVERAGE SPEED BETWEEN 5-10 MPG THE SUNROOF OF OUR 2016 SUBARU 3.6R WITH 11305 MILES EXPLODED AND SHATTERED INTO HUNDREDS OF SMALL PIECES THAT COLLECTED ON THE SUNLIGHT PROTECTIVE SCREEN. AFTER I TALKED TO MY WIFE AND VERIFIED THAT SHE HAD RECEIVED NO DAMAGE FROM THE INCIDENT I CALLED THE GILLMAN SOUTHWEST HOUSTON SUBARU DEALERSHIP WHERE WE BOUGHT THE CAR ON MAY 30 2015 AND MADE A SERVICE APPOINTMENT FOR THE NEXT DAY. DURING THE SERVICE CHECK-IN ON FEBRUARY 2, 2016 TOGETHER WITH THE GILLMAN SERVICE CONSULTANT WE LOOKED AS THOROUGHLY AS IT WAS POSSIBLE THROUGH THE GLASS DEBRIS TO TRY TO FIND ANY FOREIGN OBJECT THAT MIGHT HAVE CAUSED THE DAMAGED BUT WE DID NOT FIND ANYTHING. I VERY SPECIFICALLY REQUESTED THAT WHEN THE SUNROOF WAS TAKEN OUT OF THE CAR FOR REPLACEMENT THAT THEY PERFORM ANOTHER SEARCH SINCE IT WOULD BE EASIER TO DO THE SEARCH WITH THE SUNROOF ASSEMBLY OUT ON THE FLOOR. WHEN THE CAR WAS REPAIRED AND RETURNED THE GILLMAN REPRESENTATIVE CONFIRMED THAT THEY HAD DONE ANOTHER SEARCH BUT FAILED TO FIND ANY FOREIGN OBJECT ON THE GLASS DEBRIS. BECAUSE THE DEALERSHIP DID NOT HAVE A SUNROOF ON STOCK I LEFT THE CAR ON THE DEALERSHIP UNTIL FEBRUARY 5, 2016 WHEN THE CAR WAS RETURNED. DURING THE CHECKOUT I WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER THE CAR WARRANTY BECAUSE IT WAS ASSUMED THAT A FOREIGN OBJECT HAD CAUSED THE DAMAGE AND I WAS CHARGED $666.34 THE DECEMBER 2017 EDITION OF CONSUMER REPORTS MADE ME REALIZE THAT THIS IS A POTENTIAL SAFETY ISSUE THAT SHOULD BE REPORTED.

I WAS REQUIRED TO REPLACE THE THIRD WHEEL BEARING UNDER WARRANTEE (RIGHT REAR WHEEL) ON MY CAR AT 61359 MILES ON 10OCTOBER2017. THE FIRST BEARING (LEFT REAR WHEEL) WAS REPLACED ON 15JANUARY2016 AND THE SECOND BEARING (LEFT FRONT WHEEL) WAS REPLACED ON 29 JULY AFTER 35270 ELAPSED MILES. DESPITE COMPLAINING TO SUBARU NTN'L HQTRS REQUESTING THAT ALL REMAINING BEARINGS BE REPLACED AFTER THE SECOND BEARING FAILED IT WAS APPARENTLY DECIDED THAT THE REMAINING BEARING BE REPLACED ONLY AFTER FAILING RATHER THAN ACTING PROACTIVELY. MY UNDERSTANDING IS THAT WHEEL BEARINGS SHOULD MORE OR LESS LAST THE LIFE OF THE CAR AND NOT EXPERIENCE THE HIGH FAILURE RATE THAT MY CAR HAS SHOWN. A FRIEND OF MY ALSO OWNS A 2015 OUTBACK AND HAS EXPERIENCED SIMILAR PROBLEMS WITH HIS CAR HAVING TO REPLACE BOTH REAR WHEEL BEARINGS. THERE SHOULD BE A MANUFACTURER'S PRODUCT RECALL ISSUED TO ALL SUBARU OUTBACK OWNERS TO ADDRESS THIS PRODUCT FAILURE AFTER CONSIDERING THE HIGH RATE OF FAILURE FOR THESE BEARINGS EXPERIENCED BY MY FRIEND AND ME. NO ACCIDENT OR INJURIES OCCURRED DURING THESE INSTANCES NOTED FOR BOTH VEHICLES.