2017 SUBARU OUTBACK Complaints

Subaru was not willing to cover the cost to replace their faulty gear shifter. My key gets stuck in the ignition. This problem has been confirmed by a dealership. No warnings happen, it gets stuck. This is a safety issue because I have to leave my keys in my car (unlocked) and come back for them when the car decides to recognize that it is in park. This is a know issue and Subaru wiped its hands of me and said deal with it by yourself.

AT ABOUT 112,000 MILES, MY 2017 SUBARU OUTBACK'S TRANSMISSION SHOWED SIGNS OF FAILURE. THE "MANUAL SHIFT" GEAR LEVER POSITION WOULD NO LONGER INCREASE OR DECREASE THE TRANSMISSION RPM AND A WHIRRING AND CLICKING NOISE BECAME APPARENT AND INCREASED OR DECREASED WITH SPEED. THE SUBARU DEALER IN SALISBURY, MD DIAGNOSED A FAILING TRANSMISSION AND QUOTED $9,916 TO REPLACE IT.

Car was being driven on the highway in cruise control, when the cruise control turned off and the car began to decelerate. When the gas pedal was pressed, the RPMs shot up but there was no acceleration. The car was pulled over, turned off, and we were not able to turn it on again. The car was towed to a shop, where they were able to identify the engine wasn’t working but not the root cause, and also mentioned the possibility of there being a transmission problem. We then brought it to a Subaru dealer, and they said a similar thing without being able to diagnose anything more specific. This car is 8 years old and has had routine, consistent maintenance the entire time. The surprise of an engine failure with no warning is very alarming and dangerous.

We have a Subaru 2017 and have had to replace the windshield TWICE. In each instance a small rock flew up and cracked the windshield. I have owned different models of cars for years and have NEVER had to replace a windshield twice? Is there a manufacturing defect in these windhshields? Both times we have taken it to a Subaru dealer to have the windshield replaced and we ordered Subaru windshields NOT an after market product. I will upload the documents from the two dealers when I can but I just wanted to see if this is a common issue? Looking online it seems to be.

My windshield (which has had multiple class action lawsuits) cracked spontaneously sitting in my driveway. I contacted Subaru of America and they denied any responsibility and claimed there is no assistance they can provide. This crack has gone from about half of my windshield to nearly the entire windshield horizontally. This is clearly a defective product as numerous complaints have been made by owners of multiple Subaru models including the Outback. This is indeed a huge safety concern along with a very unfortunate lack of accountability by Subaru of America.

I'm the original owner, purchased May 2017, and have had to replace the battery five times. Online research indicates that the root cause is phantom draining caused by the DCM apparently searching for a no longer existent 3G signal. Subaru has not addressed the issue directly and has instead issued a technical service bulletin to AAA affiliates to advise their customers to go to dealerships for larger batteries, group 47, with higher cold cranking amps which will also require new battery trays, hold downs and an adjustment to the car's computer. My dealership in Carlsbad, CA informed me the cost might exceed $650 and would not be covered by Subaru. I strongly believe this is an issue that Subaru must address on their dime.

The contact owns a 2017 Subaru Outback. The contact stated that while the vehicle was parked and unoccupied in the garage, the contact’s son opened the garage door and became aware of a crack on the front passenger’s side windshield. A dealer was contacted. The vehicle was taken to the dealer where it was determined that the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that vehicle was too old to repair. The approximate failure mileage was 110,000.

Ongoing problem with Subaru. Spontaneous windshield crack. 74 degrees, parked in shade, no chips. Came out and has the crack completely across windshield just above drivers eyeline. This is has happened to many Subaru owners and Subaru does nothing. Now I want Safelite to do repair, but Subaru will not honor any work involving eyesight navigation unless it is Subaru glass,

?Hi I had my car into the local Subaru Dealership (Wheeling Subaru) a few weeks ago to investigate a couple of issues that the car has been having for years (and they have never been able to find). Over the course of that investigation, they finally were able to recreate two issues that should have been covered under the warranty since it's been happening and reported to them for years (the seat memory programming button isn't working and the right sight steering wheel controller isn't working). The parts and labor for those two issues come to $545. But the much bigger issue is that they told me the engine needs to be pulled out and resealed because of cam carrier and spark plug gasket leaks, and that repair is $5,076 plus tax. When I expressed astonishment over this and asked what is going on, the service advisor explained this is a common problem with Subaru cars from this model year because of the switch from timing belts to whatever it has now. with the CVT engine I looked around online and discovered that this is a common issue with 2017 Outbacks. I thought I was making an investment that would last when I bought a brand new Subaru rather than a Ford, Honda, Toyota, Hyundai, etc because Subaru was supposed to be a car that did not have poor quality manufacturing issues like this. Given that this appears to be a common issue with the way this model and year car was manufactured, I am very upset that Subaru is not fixing this under recall but is expecting me to pay $5076 (before tax) to have what was explained to me as a manufacturing defect repaired. Since I've seen a lot of reports for other Subaru owners of this issue, I was advised to file a report with you to investigate. Thank you so much for investigating. Sincerely, [XXX] ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Repeatedly DEAD BATTERY Caused by a parasitic drain from a faulty DCM fuse, and an alternator programmed from the factory to NOT fully charge the battery.