2015 SUBARU OUTBACK Complaints

WHILE PULLING MY FATHER-IN-LAWS SUBARU OUTBACK INTO MY GARAGE I PLACE THE VEHICLE INTO DRIVE WHILE APPLYING THE BRAKE. THE CAR IMMEDIATELY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THE CAR PROCEEDED INTO GARAGE FIRST HITTING THE SIDE OF THE GARAGE DOOR FRAME AND THEN INTO THE BACK OF MY OTHER CAR WHICH WAS PARKED INSIDE THE GARAGE. I INSTINCTIVELY APPLIED GREATER PRESSURE ON THE BRAKE BUT THIS DID NOT STOP THE CAR. WHEN THE CAR WEDGED AGAINST THE RIGHT SIDE COLUMN OF THE GARAGE I RELEASED THE BRAKE AND REAPPLIED IMMEDIATELY. THIS ACTION CAUSED THE CAR TO DECELERATE TO AN IDLE MODE. I'VE BEEN DRIVING A LONG TIME AND HAVE NEVER EXPERIENCED AN ISSUE LIKE THIS BEFORE. I NOTICED OTHERS HAVE ALSO EXPERIENCED SIMILAR SUDDEN ACCELERATION PROBLEMS AS REPORTED ON THIS SITE. THERE WAS NO FLOOR MAT OBSTRUCTION SO I CAN ONLY CONCLUDE THERE IS A POSSIBLE SOFTWARE ISSUE. *TR

AT TEMPERATURE 48 F, SAT IN STATIONARY CAR FOR 30 MIN WITH RADIO ON, LIGHTS ON. BATTERY RAN ALL THE WAY DOWN. HAD TO GET A JUMP. AT TEMPERATURE 36 F, SAT IN STATIONARY CAR 20 MIN. WITH RADIO OFF, LIGHTS OFF. BATTERY RAN ALL THE DAY DOWN. HAD TO GET A JUMP. SUBARU SAYS THAT BATTERY TESTS NORMAL ON GR-8 TEST AND THAT CURRENT DRAW IS NORMAL AT THIS TIME .010A-.027A. I'M CONCERNED THAT THE VEHICLE BATTERY IS NOT EQUIPPED TO SUPPORT ITS ELECTRICAL NEEDS. COULD KEY SYSTEM BE A FACTOR? SUBARU WOULD NOT DO ANYTHING BEYOND THE ABOVE TESTS. THERE ARE OTHER REPORTS LIKE THIS ON INTERNET SITES. MY CONFIDENCE IN THE VEHICLE IS ERODED.

INVALID BRAKING INCIDENTS WITH SUBARU OUTBACK'S EYESIGHT PRE-COLLISION BRAKING SYSTEM. MY CAR HAS BRAKE SUDDENLY, WITHOUT CAUSE ON 3 OCCASIONS. 1) SUNNY MORNING ON A CROWDED RESIDENTIAL STREET GOING LESS THAN 25MPH WITH NO CARS DIRECTLY IN FRONT OF ME, CAR GAVE WARNING AND IMMEDIATELY BRAKED STOPPING THE CAR. 2) SUNNY AFTERNOON ON A WIDE RESIDENTIAL STREET GOING ABOUT 30MPH WITH NO CARS DIRECTLY IN FRONT OF ME, CAR GAVE WARNING AND IMMEDIATELY BRAKED SLOWING THE CAR SIGNIFICANTLY. 3) DARK AND RAINING ON A MAJOR HIGHWAY GOING 70MPH USING ADAPTIVE CRUISE CONTROL WITH NO CARS AROUND ME, CAR GAVE WARNING AND IMMEDIATELY APPLIED THE BRAKES HARD (NO SKIDDING OR SWERVING) SLOWING THE CAR TO ABOUT 25MPH BEFORE RELEASING CONTROL TO ME. VERY FORTUNATE THAT NO CARS WERE BEHIND ME. AFTER EACH INCIDENT, I TOOK THE CAR INTO THE DEALERSHIP. THE DEALER WAS UNABLE TO RECREATE THE PROBLEM AND SAID THEY COULD NOT FIX THE CAR IF THEY COULD NOT RECREATE THE PROBLEM. AFTER REALIZING THE SIGNIFICANT SAFETY ISSUE FOLLOWING THE THIRD INCIDENT, I CALLED SUBARU CORPORATE CUSTOMER SERVICE. SUBARU SENT A CORPORATE ENGINEER TO LOOK AT THE CAR AND THE DATA RECORDINGS. THEY WERE UNABLE TO FIND ANY ISSUES WITH THE CAR AND AGAIN SAID THEY ARE UNABLE TO MAKE ANY REPAIRS WITHOUT RECREATING THE PROBLEM. IN THE 2+ YEARS AND OVER 30,000 MILES I'VE DRIVEN THE PROBLEM ONLY OCCURRED 3 TIMES, THE DEALER RECREATING THE PROBLEM SEEMS UNLIKELY GIVEN THEIR LIMITED TIME WITH THE CAR.

CAR BROUGHT IN 4 TIMES TO SERVICE FOR RADIO FREEZING NAVIGATION SYSTEM AND OTHER PARTS ON DASH INCIDENTS HAPPENED FROM DATE OF PURCHASE BUT THOUGHT IT WAS BREAKING IN. FIRST TIME BROUGHT IT IN TO BE CHECKED . WAS TOLD THERE IS NO PROBLEM, THEN TOLD HAD TO UPDATE SOFTWARE, THEN TOLD HAD TO HAVE RADIO (HEAD UNIT) REPLACED WHICH I HAD TO WAIT FOR SINCE SO MANY OTHER SUBARU OWNERS HAS SAME PROBLEM. REPLACEMENT HEAD UNIT NO GOOD (WAS A REFURBISHED RADIO SINCE THEY HAD NO NEW ONES (SUBARU HAS SINCE SWITCHED TO ANOTHER VENDOR BECAUSE OF ALL THE PROBLEMS) NOW CAR IS AT SERVICE CENTER WAITING FOR ENGINEERS FROM SUBARU TO DIAGNOSE PROBLEM. I BOUGHT A NEW CAR NOT A CAR WITH REFURBISHED PARTS. THEY CANNOT PROVIDE ME WITH A NEW PART SINCE THEY CAN'T GET ONE.I DO NOT WANT A PART THAT WILL CONSTANTLY FAIL AND EVENTUALLY LEAVE ME WITH A BILL WHEN WARRANTY ENDS WHEN THE NAVIGATION FAILS IN THE MIDDLE OF A TRIP IT IS DISCONCERTING THIS HAPPENS WHEN DRIVING. *TR

WHILE BRAKING TO TURN INTO A PARKING LOT FROM A HIGHWAY, THE CAR SUDDENLY ACCELERATED AND THE BRAKES WOULD NOT HOLD THE CAR. ACCIDENT WAS AVOIDED. SYMPTOM ONLY LASTED 2-3 SECONDS.

SUBARU REAR VEHICLE DETECTION (SRVD) SYSTEM HAS FAILED AFTER OWNING CAR FOR 16 MONTHS. THE 2015 OUTBACK HAS VERY BAD BLIND SPOTS AND PRESENTS A VERY UNSAFE CONDITION WHILE OPERATING THE VEHICLE IN TRAFFIC WITH THIS SYSTEM INOPERATIVE.

ON SEPT.27TH, 2015, THE LIFTGATE OPENED ON ITS OWN. MANY TIMES THE LIGHTS ,ONE AT A TIME, OVER THE MIRROR, WILL TURN ON AND BE HOT TO THE TOUCH WHEN I GET INTO THE CAR AFTER BEING OUT OF CAR FOR HOURS OR OVER NIGHT.THE LIFTGATE IS A RECURRING PROBLEM,AS ARE THE LIGHTS.ALSO, THE BLUETOOTH TELLS ME I AM CALLING MYSELF FREQUENTLY.ELECTRICAL PROBLEMS?? ONCE THE LIFTGATE OPENED WHILE THE CAR WAS IN MOTION. I HAVE NOTES ON DATES & TIMES

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. WHILE APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME FORCE IN ORDER TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO PARK IN ORDER FOR THE VEHICLE TO REMAIN STOPPED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 7/13/18*JB *TR

THE POWER LIFT TAILGATE DOES NOT OPEN ROUTINELY IN COLD WEATHER. WHEN THE TEMPERATURE DROPS BELOW 40 DEGREES FAHRENHEIT, THE POWER LIFT TAILGATE MAY NOT OPEN OR LOCK PROPERLY UNTIL THE CAR HAS ACHIEVED A STABLE INTERIOR CABIN TEMPERATURE OF 70 DEGREES FAHRENHEIT OR HIGHER. THIS PROBLEM STARTED IN OCTOBER OF 2015, NOT LONG AFTER THE VEHICLE HAD EYESIGHT SYSTEM RECALL SERVICE. THE PROBLEM IS MOST LIKELY TO OCCUR WHEN THE VEHICLE HAS BEEN NOT BEEN RUNNING OR HAS BEEN PARKED FOR SEVERAL HOURS DURING COLD WEATHER. I HAVE CALLED AND HAVE SPOKEN WITH AT LEAST THREE DIFFERENT SUBARU DEALERSHIP SERVICE DEPARTMENTS ABOUT THE PROBLEM AND ALL CLAIM TO BE UNAWARE OF THE PROBLEM, EXCEPT IN OCTOBER (2016) ONE SERVICE MANAGER DID STATE HE BELIEVED A BULLETIN ABOUT THE PROBLEM COULD BE FORTHCOMING.

SINCE THE CAR WAS NEW, PERIODICALLY WHEN THE VEHICLE IS STARTED,. THE BLIND SPOT CAUTION/WANING SYSTEM IS DISABLED. THIS IS CONFIRMED BY A CAUTION LIGHT IN THE INSTRUMENT PANEL. THE ONLY WAY TO REACTIVATE THE SYSTEM IS TO TURN OFF THE IGNITION AND RESTART THE ENGINE. IF THE MALFUNCTION IS NOT CAUGHT ON STARTING THE VEHICLE THE SYSTEM CANNOT BE ACTIVATED UNTIL THE VEHICLE IS STOPPED AND THE ENGINE RESTARTED. THE PROBLEM HAS BEEN ONGOING FOR TWO YEARS AND 40,000 MILES. EVERY TIME THE VEHICLE IS BROUGHT IN FOR SERVICE AT DARYL WALTRIP SUBARU IN FRANKLIN TN THE PROBLEM IS POINTED OUT TO THE SERVICE MANAGER. EVERY TIME I AM TOLD BY THE SERVICE REP THAT THERE IS NOTHING WRONG WITH THE SYSTEM BUT THEY HAVE UPDATED THE COMPUTER. RECENTLY A RELAY IN THE SYSTEM, PART NO. 87611AL00B, WAS REPLACED. THIS HAS ONLY EXACERBATED THE PROBLEM. I HAVE MADE MULTIPLE CALLS TO SUBARU'S CUSTOMER CARE LINE AND THEY HAVE NOT BEEN WILLING TO HELP. MULTIPLE CALLS TO THE SERVICE MANAGE AT DARYL WALTRIP SUBARU IN FRANKLIN TN HAVE GONE UNANSWERED AND HAVE NOT BEEN RETURNED. SUBARU CUSTOMER CARE HAS SUPPOSEDLY CONTACTED THE SERVICE MANAGER AT DARYL WALTRIP SUBARU REQUESTING THAT HE CONTACT ME, HE HAS NOT. THIS IS A CONTINUING PROBLEM.