2011 SUBARU OUTBACK Complaints

CAR STALLS AT WHEN COMING TO A HARD STOP (SOMETIMES THIS HAPPENS IN TRAFFIC WHICH IS REALLY DANGEROUS). AFTER THE STALL, THE CAR STARTS UP FINE. BUT THEN STALLS WHEN COMING TO A HARD STOP.

MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING & STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY, AND NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN FULL STOPS. THE VEHICLE IS AT A SUBARU DEALERSHIP NOW FOR REPAIRS TO THE TORQUE CONVERTER AS WELL AS THE VALVE BOX AND VALUE BOX WIRING HARNESS. THERE IS A SUBARU TECHNICAL BULLETIN #16-90-13R REGARDING A KNOWN PROBLEM WITH THE TORQUE CONVERTER: "2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION", SUBJECT "DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER". GIVEN THE DANGER OF RANDOM STALLING EVENTS, THE NUMBER OF REPORTED INCIDENTS, AND THE ~$4400 REPAIR EXPENSE BEING PUT ON ME FOR A KNOWN DESIGN PROBLEM, I WOULD THINK THIS SHOULD BE STRONGLY CONSIDERED FOR A RECALL.

MY 2011 SUBARU OUTBACK IS EXPERIENCING SHUDDERING & STALLS WHEN COMING TO A STOP RESULTING IN THE ENGINE SHUTTING OFF. IT OCCURS RANDOMLY, AND NEARLY GOT IN ACCIDENTS WITH DRIVERS BEHIND ME HAVING TO REACT TO THE SUDDEN FULL STOPS. THE VEHICLE IS AT A SUBARU DEALERSHIP NOW FOR REPAIRS. THERE IS A SUBARU TECHNICAL BULLETIN #16-90-13R REGARDING A KNOWN PROBLEM WITH THE TORQUE CONVERTER: "2010-12 MY LEGACY AND OUTBACK MODELS EQUIPPED WITH CVT TRANSMISSION", SUBJECT "DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER". GIVEN THE DANGER OF RANDOM STALLING EVENTS, THE NUMBER OF REPORTED INCIDENTS, AND THE ~$1500 REPAIR EXPENSE BEING PUT ON THE CONSUMER FOR A KNOWN DESIGN PROBLEM, THIS SHOULD BE STRONGLY CONSIDERED FOR A RECALL.

MANUFACTURER RECALL NUMBER WQE41; NHTSA RECALL NUMBER 12V602000.PUDDLE LIGHTS FOR 2011 SUBARU OUTBACK. IN JANUARY 2013, I RECEIVED A RECALL NOTICE FROM SUBARU. . SINCE RECEIVING THE RECALL NOTICE, I HAVE MADE NUMEROUS, REALLY, NUMEROUS, ATTEMPTS TO HAVE THIS RECALL ADDRESSED BY MY LOCAL SUBARU DEALER. ALL ATTEMPTS TO HAVE THIS RECALL ADDRESSED HAVE BEEN UNSUCCESSFUL. I HAVE BEEN REPEATEDLY TOLD THAT THE PARTS ARE ON BACK ORDER. MY PUDDLE LIGHTS HAVE CEASED WORKING WHICH IS AN INDICATOR OF AN ELECTRICAL SHORT WITHIN THE ELECTRICAL SYSTEM WHICH MAY RESULT IN SMOKE OR FIRE ACCORDING TO THE NTSB. ON APRIL 8, 2017 MY LATEST ATTEMPT TO GET A DEFINITIVE ANSWER FROM MY LOCAL SUBARU CONCERNING REPAIR OF THE PUDDLE LIGHTS AND COMPLETION OF THE RECALL WAS AGAIN UNSUCCESSFUL.

I HAD NOTIFIED YOU ABOUT MY SUBARU OUTBACK AND THE STALLING PROBLEM WE WERE HAVING WHENEVER WE WOULD COME TO A QUICK STOP. SUBARU MECHANIC SAID THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $11,000. WE HAD A LOCAL TRANSMISSION SHOP LOOK AT IT AND THEY SAID IT WAS THE TORQUE CONVERTER. THEY REPLACED THE CONVERTER AT A MUCH CHEAPER COST AND THE VEHICLE SO FAR HAS PERFORMED WELL. I HAVE TALKED TO OTHER OWNERS THAT ARE EXPERIENCING THE STUTTER PROBLEM WHENEVER THEY COME TO A STOP BUT THE VEHICLE HAS NOT STALLED. I AM CONFIDENT THAT IT WILL IN TIME JUST AS OURS DID. SHOULD SUBARU ISSUE A RECALL ON THESE CONVERTERS?

TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHUDDERED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,500.

PURCHASED MY 2011 SUBARU NEW AND HAVE ALWAYS KEEP THE UPKEEP. ABOUT A YEAR AGO MY TIEROD IN THE FRONT WENT BAD AND RUINED MY TIRES SO HAD TO GET NEW TIRES. THEN IT STARTED STALLING ALL THE TIME, AND NO ONE SEEMED TO WHY. ONCE AT AN INTERSECTION WHICH I WAS ALMOST HIT. THEN HAD TO CHANGE THE TIMING BELT, BUT KNEW THIS WHEN I BOUGHT IT. THEN THE MUFFLER RUSTED AND NOW I WILL HAVE TO CHANGE THE HEAD GASKETS. I PURCHASED THIS CAR BECAUSE EVERYONE SAID IT WOULD LAST FOREVER. WELL I GUESS IT WILL IF YOU KEEP FIXING EVERYTHING THAT IS WRONG WITH IT. THIS IS MY FIRST AND LAST SUBARU I WILL EVER BUY. HAD BETTER LUCK WITH MY OLD DODGE CARAVAN.

TORQUE CONVERTER IS MALFUNCTIONING. THIS IS A KNOWN SUBARU DEFECT, I BELIEVE. THE CAR DIES IF I MAKE A SUDDEN STOP- DEFINITELY A SAFETY HAZARD. THIS HAPPENS ON HIGHWAYS AND SURFACE STREETS.

THE TORQUE CONVERTER LOCKS UP AT LOW RPMS AND CAUSES THE CAR TO STALL. THIS IS PROBLEMATIC AT INTERSECTIONS AND IN TRAFFIC (WHICH WE EXPERIENCE A LOT OF IN AUSTIN, TEXAS). IT IS AN ONGOING PROBLEM THAT STARTED RECENTLY.

ENGINE STALLS WHEN THE CAR COMES TO A QUICK STOP. SIMILAR TO WHEN YOU FAIL TO PUSH IN THE CLUTCH ON A STANDARD TRANSMISSION, BUT IN THIS CASE, THIS IS CAR HAS AN AUTOMATIC TRANSMISSION.