2020 SUBARU OUTBACK Complaints

The car battery is draining faster than it should. The battery had to be jumped this morning to get me to work. I work 10 miles away from my house and I drive the car around 200 miles a week. I do not use the start stop feature so the battery only starts the car at the beginning of a trip.

My Suburu Outback's battery has gone dead 4 times in a year and a half, the first time at 6 months. I took it to the dealer at a year and a half and they said it didn't show a drain on the battery, the battery was good, and was told I should be sure to start it daily to keep the charge up. After driving 180 miles, the car battery was dead 2 days later. I have never had a car that needed to be turned on daiuly just to keep running. At close to $30,000 purchase price, I would expect dependability. The car is not dependable and is defective.

The touch screen control panel randomly crashes and reboots, disables safety features while being rebooted. Happening every other day.

The contact owns a 2020 Subaru Outback. The contact stated while driving at an undisclosed speed, he noticed a crack in the windshield coming from the lower driver’s side up to the center of the windshield. The contact stated that he was unaware of what caused the crack in the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

Parked car, engine fan stated (very fast) and did not stop running until battery died. Could not start the car. One other Outback 2020 owner told me she had the same problem. Jumped battery. Subraru could not find any reason for the fan to go on and drain the battery. Car had under 9,000 miles, under 15 months old.

My wife purchased this car last Dec. It was a demo with only 2811 miles (but the odometer showed 3411 when delivered). As we have 2 other autos, the Subaru is used sparingly and mostly on longer trips. The car now has 7100 miles. Since we owned it we noticed that it was often difficult to start and my wife claims that when cornering, it hesitates like it is going to stall. This week she was visiting a client and the car was TOTALLY dead...no electrical activity at all. No door locks, no lights, no seat adjustment, no driver identification....I thought it was a dead FOB so when I went to pick her up I brought the spare FOB. It did not work either. We live in a rural community and if the car is not able to be operated, there is very little in the way of support at night. The car is now at the dealer. BUT I did some research and realized that this is a frequent occurrence and there are 2 law suits in progress. The remedy that Subaru is telling its dealers is to replace the battery...but it is likely that the battery is the cause of the electrical faults. And there are no recalls even though my wife claims a problem when cornering. Please add my wife's name to your investigation. The car is registered in my wife's name, Caroline Schorr. 205 Foxgrape Hollow Road, Beech Mountain, NC 28604. Thank you...

The contact owns a 2020 Subaru Outback. The contact stated that after coming outside to start the vehicle it was discovered that the front glass windshield had cracked. The crack was located on the passenger side of the front windshield and extended between 18 to 30 inches long. The cause of crack was not determined. The contact indicated that no object had made contact with the windshield to cause the failure. The contact also indicated that the windshield had previously been replaced for the same failure in February. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 42,000.

The contact owns a 2020 Subaru Outback. The contact stated while driving approximately 65 MPH, the front windshield cracked without impact. The crack was approximately one foot long on the passenger’s side of the windshield. The vehicle was taken to the local dealer but was not diagnosed or repaired. The windshield was previously repaired twice at the same dealer. The manufacturer was not contacted. The failure mileage was approximately 42,000.

Windshield has cracked in same area as those Subaru windscreens in the class action suit just settled.

Returned to vehicle and battery was dead. While at work, received notification through Subaru app that alarm was triggered. Same thing happened last week. Tailgate was making clicking sound like it was trying to open. Once battery was jumped, the tailgate continued clicking. Researched online and found that this is a known issue for Subaru Outback and Ascent vehicles of certain years.