2020 SUBARU OUTBACK Complaints

The contact owns a 2020 Subaru Outback. The contact stated that while driving at 60 MPH, a pebble hit the middle of her driver’s side windshield creating a crack which overtime spread horizontally across the windshield. Due to the failure, the crack would obstruct the contact's vision while driving. She then took the vehicle to a dealer where she had the windshield replaced out of pocket. A few months after the replacement, the contact experienced two separate windshield cracks within a week. Both cracks had spread horizontally across the windshield and were within inches of meeting in the middle. The contact stated that both cracks had formed after minor road debris had hit the windshield. The contact also stated that the most recent crack obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the issue. The windshield was not replaced. The failure mileage was 18,442.

Vehicle was started remotely (which turned on windshield deicer) and when I entered the vehicle as I prepared to drive there was a popping sound. I noticed that the windshield had cracked in the center bottom of the windshield where the deicer is locate. The crack ran about 4 inches long. Notified Subaru and was told to have dealer inspect vehicle. Waiting for reply from Subaru

The sixth time the car has failed to start due to dead battery. 3 of the 6 were times when the car was driven less than 5 miles and only turned off for a short duration.

Battery/car died on new 2020 outback. Less than 35,000. Dealership cannot diagnose the problem. It has happened 4 times. 3 before. 1 after the dealership tried to diagnose.

The contact owns a 2020 Subaru Outback. The contact stated that while the driver was driving at approximately 35 mph, the vehicle was maneuvering to the right lane however, the vehicle flipped over landing on the roof. The air bags did deploy. The contact mentioned that the wheel mechanism and driveshaft fell out onto the right side of the vehicle. A police report was not filed. The contact stated that the driver did not sustain any injuries that needed medical attention. The vehicle was towed to a tow lot. The vehicle was damaged. The dealer was notified of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.

In approx 2 years, the battery in my brand new 2020 Subaru Outback has died approx 8-10 times. The dealership claims it's Covid related (not driving enough); or the car has so many electrical systems that the battery is being drained as it sits in garage-the fix is me driving it more according to them.

11/10/21 first incident: vehicle stalled in middle of dangerous busy road intersection: would not start. After about 15-20 min, it restarted. Drove to Dealer who reported: "battery low, taking too many short trips running down the battery. Many codes found. all referring to low battery". 11/16/21 second incident in remote beach parking lot. After a 30-45 min walk, vehicle would not start. solenoids clicked, engine turned over a few times, but would not start. 15-20 min later, was able to start. Drove to dealer and left vehicle. Tech wondered if problem was maybe not the battery, possible loose wire, but none found immediately. Left car with them. 11/17/21: Dealer called: "bad fuel pump overheating and stopping. once cooled down would run again." Ordered a new part will be here in 2 days. I am not sure of their explanation since the car had a long time in the cold for fuel pump to cool down. If they are right, then the fuel pump must be defective from manufacturer.

The front windshield cracked spontaneously overnight while parked in my garage. There had been no previous chips or cracks. The crack started on both sides near the wiper area and radiated upward toward the eyesight camera.

I have had 2 batteries replaced under warranty. Without warning, vehicle will not restart leaving myself or my wife stranded.

The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked and unattended, the front windshield cracked. The vehicle was taken to the local dealer and the contact was informed that the windshield had been impacted by an object. The vehicle was not repaired. The vehicle was taken to an independent mechanic where the windshield was replaced. The failure recurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.