2011 SUBARU OUTBACK Complaints
View complaints related to 2011 SUBARU OUTBACK. The complaints found here are submitted by actual consumers with first hand experience. There are more than 640 complaints submitted for the 2011 SUBARU OUTBACK. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SUBARU OUTBACK- MORGANVILLE, NJ
CAR IS STALLING WHEN IN MOTION, AND COMING TO A STOP WITHOUT STEADY BRAKE PRESSURE. IT SHUTTERS THEN STALLS. IT HAS HAPPENED AT LEAST 6 TIMES SINCE FALL 2016. "NHTSA ID NUMBER: 10080367- AVAILABILITY OF COUNTERMEASURE TORQUE CONVERTER ASSEMBLY" -DOESN'T SOLVE PROBLEM FOR CONSUMERS. LACK OF RECALL/ACTION ON A 2011 MODEL IS ALARMING! DOES THIS MALFUNCTION NEED TO HARM/KILL VICTIMS BEFORE ACTION IS TAKEN?
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- BUFFALO, NY
THE LOW BEAM HEADLIGHTS BURN OUT EVER 8-10 MONTHS. NO MATTER WHAT TYPE OF BULB USED, THE LOW BEAM BULB OVERHEATS AND BURNS ITSELF OUT FASTER THAN ANY OTHER CAR.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- ROCK HILL, SC
TAKATA RECALL HAVE HAD TWO VERBAL DISCUSSIONS ABOUT REPLACEMENT PARTS AND ONE EMAIL INQUIRY, BUT NO REPLY OR RESPONSE FROM MY LOCAL DEALERSHIP SOUTH BLVD SUBARU CHARLOTTE NC AFTER CONVERSATION WITH A SALESMAN I SUSPECT "UNSOLD" VEHICLES ON THEIR LOT ARE RECEIVING REPLACEMENT PARTS BEFORE CUSTOMER VEHICLES. *TR
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- WINFIELD, WV
THE HEADLIGHT BULBS ON MY 2011 SUBARU OUTBACK "BURNOUT" EVERY 4-5 MONTHS. I ADDRESSED THE ISSUE WITH THE ORIGINAL DEALER WHERE THE VEHICLE WAS PURCHASED, TO NO SATISFACTORY END. THEY BASICALLY SAID THERE WAS NOTHING THEY COULD DO OTHER THAN REPLACE THE BULBS. SINCE THE FIRST INSTANCE I HAVE PERSONALLY REPLACED THE BULBS A MINIMUM OF A DOZEN TIMES. THE LATEST BURNOUT OCCURRED THIS WEEKEND WHILE DRIVING IN A SNOWSTORM.THE ORIGINAL DEALER IS NO LONGER IN BUSINESS SO I TOOK IT TO A DIFFERENT DEALER. THEY EXPLAINED THAT THERE IS NOW A "WARRANTY EXTENSION" IN PLACE TO REPLACE THE BULBS FOR A TEN YEAR PERIOD FROM THE DATE OF PURCHASE. WHEN I QUESTIONED WHAT THEY WERE GOING TO DO TO CORRECT THE OBVIOUS ELECTRICAL PROBLEM, THE SERVICE WRITER STATED "THERE IS NOTHING THAT CAN BE DONE OTHER THAN REPLACING THE BULB". A SUBSEQUENT CALL TO SUBARU OF AMERICA PRODUCED NOTHING MORE THAN A "SIR, WE HAVE EXTENDED THE WARRANTY FOR UP TO TEN YEARS TO REPLACE THE BULBS" WHEN I REPEATEDLY QUESTIONED WHAT WAS BEING DONE TO FIX THE PROBLEM. I SEARCHED THE INTERNET AND DISCOVERED THIS IS A KNOWN ISSUE THAT SUBARU IS DOING ABSOLUTELY NOTHING TO RECTIFY. THEY ARE BAND AIDING THE PROBLEM WITH THE "EXTENDED WARRANTY". THIS IS A MAJOR SAFETY ISSUE WHEN HEADLIGHT BULBS JUST "BURNOUT", ALMOST ALWAYS AT THE WORST POSSIBLE TIME. IS IT GOING TO TAKE MY VEHICLE BURNING TO THE GROUND DUE TO AN ELECTRICAL SHORT, VOLTAGE SURGE OR WHATEVER ELSE IS CAUSING THE BURNOUTS, OR WORSE YET A SUBARU OWNER BEING INVOLVED IN AN ACCIDENT, BEFORE SUBARU INITIATES A RECALL TO FIX THE ISSUE THEY ARE WELL AWARE OF. *TR
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- COPLEY, OH
VEHICLE STALLS AFTER SUDDEN STOP REQUIRING IT TO BE RESTARTED . I WAS TOLD BY SUBARU SALES THERE IS A TSB # 16-90-13 R (1/6/14 ISSUED). THIS RELATES TO THE TRANSMISSION ( CVT) LOOKING UP AFTER A SUDDEN STOP DUE TO A THRUST WASHER INSIDE THE TORQUE CONVERTER. THIS IS A DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY WITH A FULL RECALL.
Source: NHTSA WEB SITE -
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2011 SUBARU OUTBACK- PAUPACK, PA
TL* THE CONTACT OWNS A 2011 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SUBARU OUTBACK- PAUPACK, PA
I OWN A 2011 SUBARU OUTBACK WITH 93,000 MILES. THE CAR STALLED OUT AT RED LIGHTS IN THE CITY. ALSO, IT STALLED WHEN I WAS ON A HILL AND CAME TO A STOP. I WAS FORTUNATE TO RESTART ENGINE AND GET OUT OF THE WAY OF TRAFFIC. I TOOK IT TO THE DEALER AND THEY SAID I NEEDED A TORQUE CONVERTER COSTING $1,200. AFTER READING THE MANY COMPLAINTS FROM OTHER OWNERS IT IS A DANGEROUS SITUATION. WHY HASN'T SUBARU RECALLED THE TORQUE CONVERTERS?
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- POUGHKEEPSIE, NY
TORQUE CONVERTER ASSEMBLY. CAR IS STALLING WHEN COMING TO A STOP AT A STOP SIGN, OR AT STOP LIGHT OR EVEN WHEN GOING TO A STOP THROUGH A WORK ZONE. IT SHUTTERS THEN STALLS. FEELS LIKE A MANUAL TRANSMISSION WHEN A CLUTCH IS NOT FULLY PRESSED. IT HAS HAPPENED 5 TIMES SINCE THE END OF NOVEMBER 2016
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- LAUREL, MD
VEHICLE STALLED WHEN APPROACHING A STOP. THIS HAPPENED TWICE. THIS IS AN AUTOMATIC AND SHOULD NOT BE HAPPENING. I HAD TO PUT THE CAR IN TO NEUTRAL/PARK AND RESTART IT AT AN INTERSECTION WHERE THERE'S A FIREHOUSE. I'VE BEEN TOLD THE TORQUE CONVERTER NEEDS TO BE REPLACED AND THERE IS ALREADY A TSB ON THE BAD DESIGN OF THIS PART AND THAT IT NEEDS TO BE REPLACED. AT THIS POINT, I BELIEVE IT SHOULD BE RECALLED AS IT'S HAPPENING MORE OFTEN THAN NOT TO THIS PARTICULAR TRANSMISSION. THIS IS VERY DANGEROUS.
Source: NHTSA WEB SITE -
2011 SUBARU OUTBACK- VICTORIA, TX
THE VEHICLE WILL STALL OUT WHEN THE BRAKES ARE PRESSED ABRUPTLY AND THE SPEED SUDDENLY DECREASES. THIS IS EXTREMELY UNSAFE. ESPECIALLY FOR MY PREGNANT WIFE TO BE DRIVING. WE BOUGHT A SUBARU BECAUSE WE THOUGHT THEY WERE BUILT RIGHT AND SAFE. WE WERE WRONG. *TR
Source: NHTSA WEB SITE