2016 SUBARU OUTBACK Complaints

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. AAA WAS CONTACTED AND THE VEHICLE WAS JUMP STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED 4 TIMES. THE VEHICLE WAS TAKEN TO COMPETITION SUBARU OF SMITHTOWN LOCATED AT 601 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE BATTERY WAS REPLACED. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED OF AN UNKNOWN VOLUNTARY MANUFACTURER RECALL TO REPLACE THE EXHAUST AND CATALYTIC CONVERTER HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE CONTACT WAS INFORMED A WEEK LATER TO RETURN THE LOANER AND RETRIEVE HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,270.

BATTERY RUNS OUT FOR NO APPARENT REASON, ESPECIALLY WHEN NOT DRIVEN FAR OR FREQUENTLY. FIRST BATTERY REPLACED BY DEALERSHIP BEFORE 2 YEARS, AFTER 3 INCIDENTS. SECOND BATTERY JUST BEGAN THE SAME PROBLEMS, IT IS ONLY 2 YEARS OLD. POSSIBLE THAT PROBLEMS HAVE BEEN MINIMAL BECAUSE PRE-COVID THE CAR WAS MOSTLY DRIVEN ON HIGHWAY, ALLOWING ALTERNATOR TO RE-CHARGE THE BATTERY NEARLY DAILY. BUT IF THE CAR SITS FOR 4 DAYS IT CAN RUN OUT OF BATTERY. THIS CAUSED A MISSED SURGERY APPOINTMENT. *TR

SPONTANEOUS CRACK DEVELOPED DOWN THE PASSENGER SIDE OF THE WINDSHIELD IN MY 2016 SUBARU OUTBACK WHILE DRIVING. NO OBVIOUS REASON SUCH AS IMPACT WITH STONE OR ROCK WAS INVOLVED- LARGE CRACK JUST SUDDENLY APPEARED. HAVE READ MANY REPORTS OF OTHERS HAVING SAME ISSUE, AND SUBARU HAS HAD AT LEAST 3 CLASS ACTION LAWSUITS FILED AGAINST THEM FOR THIS EXACT ISSUE. *TR

AFTER APPROX. TWO WEEKS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD. REQUIRED A JUMP START. TOOK TO AUTO SHOP; BATTERY AND ALTERNATOR BOTH TESTED AS "GOOD". CAR STARTED NORMALLY DURING DAILY USE FOR SEVERAL DAYS. THEN, AFTER 7 DAYS OF INACTIVITY, BATTERY WAS COMPLETELY DEAD AGAIN. CAR STORED ON STREET PARKING. WEATHER TYPICAL FOR SPRING MONTHS IN WASHINGTON STATE (I.E. INTERMITTENT RAIN; TEMPS OF 40-60 DEGREES). ONLINE SEARCH REVEALS SEVERAL SITES WHERE NUMEROUS CUSTOMERS REPORT EXPERIENCING THE SAME FAULTY ELECTRICAL ISSUES. EXAMPLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T58701_DS833514 OR HTTPS://WWW.TORQUENEWS.COM/1084/SUBARU-HIT-NEW-LAWSUIT-OVER-OUTBACK-WAGON-DEAD-BATTERY-ISSUE. *TR

KEY STICKS IN IGNITION WHEN PARKED AND TURNING OFF THE VEHICLE. KEY TURNS, BUT NOT TO THE POINT WHERE IT REACHES THE POSITION OF REMOVAL. IT OFTEN TAKES SEVERAL STARTS AND TURN OFF'S TO ACHIEVE REMOVAL OF THE KEY. OFTEN REQUIRES VERY FIRM FORCES OF THE SHIFT LEVER IN THE PARK POSITION TO ACHIEVE RELEASE OF THE KEY. *TR

THIS IS THE 2ND WINDOW THAT HAS HAD TO BE REPLACED IN 2 1/2 YEARS. IT APPEARED TO CRACK SPONTANEOUSLY. *TR

HAPPENS WHEN STATIONARY. WHEN YOU PULL INTO A PARKING SPOT AND PUT THE CAR IN PARK, THE KEY WILL NOT TURN ALL THE WAY OFF AND CANNOT BE REMOVED. SUBARU DEALER DIAGNOSED IT AS 'FAULTY SHIFTER ASSEMBLY'. THIS WOULD BE FROM THE MANUFACTURER AS NO WORK HAS BEEN DONE IN THOSE AREAS OF THE CAR SINCE PURCHASED BRAND NEW FROM SUBARU DEALERSHIP IN 2016. CAUSES THE KEY TO BECOME STUCK IN THE IGNITION AND UNABLE TO REMOVE WHEN PUT IN PARK. *TR

THE BATTERY OF THE VEHICLE(SUBARU OUTBACK 2016 3.6 R) FAILED SEVERAL TIMES. THE BATTERY DRAINS VERY QUICKLY. ESPECIALLY WHEN THE CAR RAN FOR SEVERAL SHORT TRIPS, THE BATTERY WAS SUDDENLY DEAD. THE BATTERY HAS BEEN DEAD 10 TIMES FROM 2016 TO 2020. *TR

KEY IS CONSTANTLY STUCK IN THE IGNITION DUE TO A FAULTY SENSOR NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 70-75 MPH IN THE RAIN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO REMEMBER WHAT WAS DONE TO SLOW AND STOP THE VEHICLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.